Hello! I'd like to see a section that outlines how the process of hiring works. I get so many people asking me, "What do I do now?" Maybe it could be included on their end as well. A lot of the time they'll ask the question and then hire somebody else. I feel like I'm being used because I'm getting charged for the contact and not a meaningful one. I think the steps the customer needs to take should be spelled out. Maybe they are and I don't see it because I'm on the other side of things. Aside from that, I'm happy with the changes Thumbtack has made over the last year. I know it's mentioned in the email but I'm excited to have a place where we can showcase our recent work. I feel it's buried on the profile page. Thanks Carson for all your hard work in making Thumbtack a better platform!
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