Hi Marco, Happy holidays to you. I must first of all say thank you for bringing this platform forward. It's been a good year for my business however through the months a lot has changed which has affected my business. I enjoy spending to keep the leads coming, I like the refund policy but I hate to say your recent addition of auto booking has changed all for bad. I believe pros should be able to bargain everything including times and payment. Many of us here do have other engagements (fulltime jobs) as a result not able to open up our times yet still want to get leads that fit into our schedule. If you insist on this instant booking, you're technically isolating us. I would like you all to leave all options open including instant booking. I have many stories about customers and their reference. While I understand you would like your business to remain profitable, think about the pros welfare too. Help us grow for good. Happy holidays.
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Charges for leads are becoming more illogical. I noticed I've been charged for leads I never applied for or got responses or someone that never passed "What's your availability?". Even so, I was taken off auto quotes and jobs within my chosen field line appears on listings, then when I send off auto quote, quotes, I get charged $24 for TV mounting. You guys should organize this well to make this site more competitive. Sometimes, I refrain from quoting for jobs due to the fear I may be charged for a non worthy lead. Another issue is reviews, I can't under why passerby’s' would just come online, and put bad reviews for jobs pro never did or passed beyond quote. Could this be another level of trolling?
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