Hey everyone, This week I wanted to share this guide to your targeting preferences. The guide will help you connect with the right customers by explaining how targeting preferences work and why they matter. Check it out and let us know what questions you have!    ... View more

Hey everyone! This week I wanted to share this guide that walks you through how customers find you on Thumbtack. This may be old news for some of you, but if you're just getting started and not totally sure how the Thumbtack works, this is a great place to start!  ... View more

Hey everyone! This week I wanted to share this guide to setting up your profile. It walks you through the basics of setting up a profile that will make customers want to get in touch. Check it out use this thread to ask questions or share tips or strategies of your own. What has worked on your profile? Great reviews? Good photos? A compelling description of you and your business?   ... View more

Hey everyone, This week I wanted to share another video featuring Prachi and Tim. This one is meant to answer another frequently asked question: Why do pros get charged even if they don't get hired?     ... View more

Hi everyone! We get a lot of questions about why we don't require customer phone numbers, so this week I thought I'd share this video that explains our point of view on the issue. Check it out and use this thread to share any questions or comments.   ... View more

Hi everyone! This week I wanted to share this video featuring Top Pro Hiromi Usui. In the video Hiromi talks about how she uses customer feedback to build a great profile. Check it out and use this thread to ask questions or share tips of your own!   ... View more

Hey all! This week I wanted to share this article from Thumbtack Help that gives a little background on why lead costs vary. Check it out and use this thread to ask any questions you have. Thanks!  ... View more

Hey everyone!   This week I wanted to share this article from Thumbtack Help that contains information on how to work with difficult customers. Specifically, this article has information about what to do if a customer makes you feel unsafe or refuses to pay for your services.  Check it out and use this thread to ask any questions. Thanks! ... View more

Hi everyone! This week I wanted to highlight the Trust and Safety section of Thumbtack Help. We work hard to make sure Thumbtack functions well for customers and pros, and this section of Thumbtack Help contains a series of articles that explain these efforts. If you've ever wondered about Thumbtack's guarantees, guidelines, policies, and terms and conditions, this is where to find them.     Check it out and use this thread to share questions. Thanks! ... View more