Thanks, @davidwarner . And congrats on being a Top Pro!
I know there have been a lot of questions about our pricing, so I'll do my best to answer them all together.
Just as I’m sure you’re often fine tuning your pricing for your customers, we are doing the same. Today our pricing is based on a few things: what types of jobs are being requested, what those jobs are worth to our pros, how many pros offer those services, how many customers are requesting those services, and how serious the customer is. We know it isn’t perfect, and in some cases our prices are too high. But we’re doing our best to find a fair price, that makes good business sense for our pros, and for Thumbtack.
However, we are not experts in every single category, and that is where your feedback is so important. If you feel prices are too high, tell us why . Use this online forum to explain how you price jobs, how often you need to bid on a job to get a hire, how good your ROI is on Thumbtack, etc. Everything you post gets back to the team. We’re listening.
Finally, this isn't directed at you, @davidwarner, but for other pros who might be struggling: I suggest using all of the tools at your disposal here in this forum, as well as in our Help Center, to make sure you are getting the most out of Thumbtack. Make sure you are doing everything you can to win the job whenever you get a new lead, to make the price worthy of your investment! I’d suggest this article on polishing your profile and this one on responding to customers as great places to start.
But most importantly, please keep the feedback coming on pricing. We're working hard on this front in particular. Thanks to the other pros who asked related questions about what goes into pricing: @Puneetsghai @Kelvin @AAW @davidwarner @Kathryn @ChefZacki @SaraO @TanaCorporon @Sandman @EJ @SunsetPhoto @Chef_Aneva @WideOpen0097 @sm00thm00d @RickB @ChefTanya @Travelagent01 @Vegasminister @mrnatural803 @Lekco @wincincala2 @luckynlove @jcp @Patriotdoor @djeasycee @jrcgolf @HLProductions @Peoplespainter
... View more