Appreciate the response. Logged in after reading it. Checked the price of a real estate photo gig in my area (what I do the most) and price went UP from what was already was overpriced. Went to close the browser and noticed I had an inbox message...from the one gig I've been able to book in the last month. To cancel. Beacuse they're "doing it themselves". STOP CHARGING ME FOR FAKE LEADS. I offer my services cheap on this site and work with customers budgets and get even further crushed with your bogus quotes and then the transaction fee from digital payment apps and then taxes. I'm losing money. Look at my website and tell me I'm not a talented photographer that should get business from this website. http://trevorpopovitscreative.com/ Every interaction I have with Thumbtack frustrates me more and more.
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So, as you've noticed, we've been making a lot of compaints. Some of us have been complaining for years and we recognized that our harsh words do not come easy. But here's why we're doing it. It's about making you a better company. You may not know this (condescending voice), but us pros work VERY hard to keep our businesses going and it comes down to this, when professionals are taken advantage of by Thumbtack, they leave. Some do stay, but a LOT leave. And we are your drones. That is money that should be in your pocket (well lets be real, it still is because with every pro that leaves the prices go up to acommodate). So we realized we had to leave for a newer and better Thumbtack (called Bark). One that works in the way professionals expect. They want to be treated fairly and spoken to transparently, all the time. Because when professionals can do that, they can grow their business and find value in your service. And that's NOT what you're focused on. But I know it's a work in progress and we hear you when you tell us that it's not working well enough. And there are a few changes coming down the pipe, like negative reviews and lost users. And, that's the end of the road. So keep asking for our feedback and then keep not using it. Because we know you want to make it work for YOU (first), for OUR customers (second) and for you again. Because you have no idea how important our business is to us... Why don't you try going easier on pricing, while you figure out what works and what doesn't instead of going harder and destroying your relationship with the (I'm assuming declining or at the least plateaued) pros that feed you.
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