I just experienced this same deal this past week. First, the request would come as a request and then soon after would come to as a "lead" as one of the pros they picked to get an estimate. To my surprise the second one is a "lead" that I would have to pay for up front in hopes of getting some kind of opportunity from a customer. I will be damned if almost every request started to come the same way and I fell for it. All requests I payed for this last week were partial "leads" that a customer hand picked from their choices, and all with no responses. One even came as the only pro they requested an estimate from. Nothing! I fell for it and as I have experienced in the past so called "match" or partial "lead" has done nothing but drain money from my pockets. I do better with sending in on a request without paying up front for the "lead" unless they email me back. I typically don't get the "what is your next availability?" response. I have learned people interested in my work respond without a quick response. I have been with Thumbtack for some time now. A Top Pro for most of those years. It's a source I continue to use but when changes come they typically come unannounced in my experience. Hopefully this does not continue or else every time I get someone with a partial "lead" I will end up passing on it because my past experience will dictate me not paying for something that in the end doesn't work for me.
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