I just saw a job for wedding photography where the user put a ridiculous low $500 budget for five hours of photography. Sometimes I submit on these because when they see the quality of work they can expect for their budget they realize what's what. But in this case, it said 14 pros contacted. Yikes!!!! How much money did TT make off this customer sending probably quick messages to everyone? A lot more than their photographer will make that's for sure. ... View more

And good luck seeing that bid if you don't have auto-quote turned on. I got burned by so many quick-reply messages costing hundreds that I just can't take the chance. Even if things are improved and they are fixing that issue, the auto-quote forces me to provide pricing for 2 hrs, 3 hrs, etc for wedding photography and my minimum booking is much more than that. So what am I to do, just put my six hour booking price under every smaller booking? This would be ok if I could include a custom message explaining the minimum booking, but the auto-quotes are completely generic and they'll only see that I want thousands for their request for two hours or what have you. I just don't see how to make it work.  Instant quote would be 1000x better if we could just set up template replies instead of them only seeing a dollar amount. ... View more

Disregard my last message about paying $30 to be ignored, looks like the charge for a "non-reply" to a wedding photography quote is up to $45. Had someone reply to my quote tonight with the "What's your availability" quick reply, which is a bit odd since I wouldn't have quoted on it unless I am available for their date. And of course guess what? No more replies! Getting ignored! I go over to the charges tab, and see $45 pending. This is just absolutely crazy. In what universe is this sort of practice supposed to pass for sustainable?  Honestly I think this would work a LOT better if you just took away the "quick reply" suggestions becuase people are just tapping them and costing us money. Every single "non-lead" that I've asked to get refunded for (and denied) has started with a "quick reply" and then ignoring my responses. WE SHOULD NOT HAVE TO PAY FOR THIS! This is not a valuable contact. It's zero contact. Maybe if a potential customer had to be bothered to at least type a real sentence using their own words this would stop being a problem. ... View more

All the positivity in the world isn't going to make up for having to pay $30 when a wedding photography client replies to my auto quote with a "quick reply" of "when can i call you?" or similar and then ignores all my followups. Lots of other folks complaining about this. Someone hitting a quick reply and then ignoring you is not a "valuable contact" and we should be refunded all the same as if they replied with "going with someone else, sorry". This needs to change, period. It's a total cop-out to not refund these worthless dead leads who are not even motivated enough to reply with "sorry, I have now changed my mind" or something. ... View more

Things were GREAT for like a few months when you changed the quote system to charge when they contact you. Once it went to auto-quote it went right down the drain. I decided to give up after spending nearly $130 in one week on a bunch of non-leads for wedding photography. $25-40 a pop, to get a "quick-reply" saying "sounds good" or "when can I call you" only to ignore me from then on out. That is not an opportunity. It's not a lead if there's no contact info, no phone number, no way to reach the potential client (who, let's get real here, probably had zero intention of hiring anyone and was just checking prices). I sent in a detailed message explaining why I should be refunded the bulk of those quotes and my request was not entertained.  I will not spend another cent on this service as it is right now. I still believe I should be refunded.  ... View more