About beep777

beep777

I am newer to TT and do not know what the old system was, but I do not believe i want to be charged just for giving a quote. At this current moment, only 3 of my last 23 quotes have been viewed and I usuallu quote in less than five minutes after the job has been posted. I am a tax preparer and the last deadline was yesterday, so this is not a job that they were looking to have done in the next year or two. If I am charged per quote, I would like to be refunded if the quote is not viewed in a week. I don't know how an online company can make it when most of their users are mad at them and don't like the way they do things. It is also surprising the number of emails in this thread that think TT itself is behind the bogus contacts that get us charged. I am on the fence on this issue. B

beep777

I have not been around long enough to know what the system was like before when there were credits. My main complaint would be getting charged for replies from potential customers who aren't serious and just flake out and have their uncle prepare their tax return or go away and never come back. As of right now, 12 out of 15 people who contacted me were never serious about getting their tax returns prepared and are what I would call false leads. Either you have to slash the fee for us getting contacted so we can weather the false leads, or you could implement a new charge structure to where we only get charged when we actually get hired. Also, let the potential clients know we are getting charged before they complete their response to us. Brian

beep777 · ‎10-10-2018

Ring the Bell! Chalk up one more false lead!! Gave a quote for a tax return prep, even met with the guy. Then today after we have already set up a time to meet: "I’m sorry. I thought you were someone else. I easily get confused at my age I found help from (edited). Near my house " My address is listed in my profile. He knew where I was in relation to his house. Now I have no problem if he uses someone closer to his house, that is his decision. I hate, HATE, HATE paying $20 to do so. This guy totally flaked out on me. Nothing about me losing this job was my fault. Thus far I have 15 contacts that I have paid for and 12 are false leads like this guy. THIS IS TOTALLY UNACCEPTABLE THUMBTACK. STOP YOUR MONEY GRAB AND FIX THIS. Brian

beep777 · ‎10-05-2018

Holy Cow!!! A business tax return quote that cost me $33 yesterday now cost me $75 today??? I don't even want to risk offering a quote for fear of paying that much for a flake response. 8 of the last 10 people to respond to me have not been legitimate responses, just flaky poeople not realizing i am being charged. It was hard to pay $20 to $30 for that. But over double??? If this price structure is how it is going to be going forward I am not long for this website. Brian

beep777 · ‎09-04-2018

I am pretty close to leaving Thumbtack. i wished i would have done more research before joining. A client recommended it to me. My reason for leaving is that i do not believe that potential clients know that you are being charged when they respond to your quote by email. I just spoke with a client that went elsewhere that didn't know I was charged by his email to me. I believe that if the clients were well aware of this that there would be a lot less frivolous email responses. In my short time I have had: 1. Where are you located (address is in profile). 2. Just so you are aware, i will also need accounting done (he posted the ad under accounting so i was well aware). 3. I don't own the property in an S Corp (even though the job posting said you did). Thumbtack came up with some bogus reason not to refund the charge for all. Brian

Posts	7	Kudos Given	2
Solutions	0	Kudos Received	13

Re: Let's talk about our pricing

Re: Let's talk about our pricing

Re: False leads

Re: New pricing structure

Frivolous Responses