About beep777

beep777

It has always been that just the first name and last initial would appear when the customer posted a job. It used to be that I could see the first AND last name in my "Sent Quotes" after I replied to the job posting. Now i am just seeing a first name and last initial in my "Sent Quotes". I would believe that my responding to this customer would get me a little more information about who I am dealing with. Brian

beep777

So now we don't even get a last name? This after eliminating the "Viewed" from our sent quotes? I think Thumbtack is now completely dead to me. How can a company keep making changes that make it harder and harder for its main customers to use and benefit from? This complete lack of transparency is unbelievable. Who benefits from all these changes? Brian

beep777

Sorry Meckell, you are wrong. Unless you moved where the "Quote Viewed" appears. If it is on the summary page for quotes sent next to the name, then something is wrong. I ONLY send quotes manually and have no"Viewed" for the last umpteen million quotes. Can you explain why this change was made? Understand, all us disgruntled pros think you were removing proof that a low percentage of our quotes are actually viewed. I am giving you the opportunity to dispel this thought and offer us a constructive reason why the change was made. Brian

beep777 · ‎01-22-2019

Obviously you have never tested Thumbtack from the customer side. It was so complicated, I had to had a TT agent walk me through the process. The customer first has to select a specific professional to send a job posting to so that the whole group can see it. You just can't post to the group in general. ??? Yeah, I know. So if you get a customer responding directly to you, I delete without responding as they aren't specifically seeking you out, they just need to select someone to post. B

beep777 · ‎12-26-2018

RING THE BELL!!! Another canned response (When can we talk) that I was charged for never got in touch with me. I feel like Thumbtack is stealing from me by taking this money. I do not know how any business owner could take this money and not feel ashamed.

beep777 · ‎12-05-2018

I take time to craft a response to all the jobs I bid on, but the canned responses from all the Pros with "Promote" on appear ahead of me and most of the time the customer does not even make it down to my response to even potentially reach out. I am beginning to think it is not even worth my time to respond to any job postings. The little time i mistakenly had promote on, i got to many false contacts that never led anywhere. B

beep777 · ‎10-16-2018

I am newer to TT and do not know what the old system was, but I do not believe i want to be charged just for giving a quote. At this current moment, only 3 of my last 23 quotes have been viewed and I usuallu quote in less than five minutes after the job has been posted. I am a tax preparer and the last deadline was yesterday, so this is not a job that they were looking to have done in the next year or two. If I am charged per quote, I would like to be refunded if the quote is not viewed in a week. I don't know how an online company can make it when most of their users are mad at them and don't like the way they do things. It is also surprising the number of emails in this thread that think TT itself is behind the bogus contacts that get us charged. I am on the fence on this issue. B

beep777 · ‎10-15-2018

I have not been around long enough to know what the system was like before when there were credits. My main complaint would be getting charged for replies from potential customers who aren't serious and just flake out and have their uncle prepare their tax return or go away and never come back. As of right now, 12 out of 15 people who contacted me were never serious about getting their tax returns prepared and are what I would call false leads. Either you have to slash the fee for us getting contacted so we can weather the false leads, or you could implement a new charge structure to where we only get charged when we actually get hired. Also, let the potential clients know we are getting charged before they complete their response to us. Brian

beep777 · ‎10-10-2018

Ring the Bell! Chalk up one more false lead!! Gave a quote for a tax return prep, even met with the guy. Then today after we have already set up a time to meet: "I’m sorry. I thought you were someone else. I easily get confused at my age I found help from (edited). Near my house " My address is listed in my profile. He knew where I was in relation to his house. Now I have no problem if he uses someone closer to his house, that is his decision. I hate, HATE, HATE paying $20 to do so. This guy totally flaked out on me. Nothing about me losing this job was my fault. Thus far I have 15 contacts that I have paid for and 12 are false leads like this guy. THIS IS TOTALLY UNACCEPTABLE THUMBTACK. STOP YOUR MONEY GRAB AND FIX THIS. Brian

beep777 · ‎10-05-2018

Holy Cow!!! A business tax return quote that cost me $33 yesterday now cost me $75 today??? I don't even want to risk offering a quote for fear of paying that much for a flake response. 8 of the last 10 people to respond to me have not been legitimate responses, just flaky poeople not realizing i am being charged. It was hard to pay $20 to $30 for that. But over double??? If this price structure is how it is going to be going forward I am not long for this website. Brian

Posts	14	Kudos Given	2
Solutions	0	Kudos Received	31

Re: No More Last Names???

No More Last Names???

Re: Quote 'Viewed' Indicator No Longer Visible?

Re: Requests for quotes addressed to other Pros are are being sent to my New Job Opportunities

Re: Frivolous Responses

Re: New system

Re: Let's talk about our pricing

Re: Let's talk about our pricing

Re: False leads

Re: New pricing structure