One of our favorite parts of the Pro Community is when pros are sharing their experiences and success tips with each other. Thumbtack only succeeds when you succeed, and we’re always on the lookout for stories and examples to highlight from you that could be useful knowledge for other pros. We recently hosted an event for home industry pros in Philadelphia, and while there we met up with @LZDNVG. We asked her a few questions about her business and her tips for success on Thumbtack, and we’re excited to share some of her knowledge with the community today in the first of a series of Top Pro Tips vignettes. Follow up with unresponsive customers - Laura told us her strategy and the ROI she gets when following up with customers who go silent after the first message. And we know this is something that’s working for a lot of you, @CLGPatrick posted something similar in this post . Standing out in search results - Now that customers are finding pros through search results, Laura mentions how she promotes her business to help her ranking, and how she keeps customers intrigued once they’ve found her. Big thanks to Laura and all of you who share your knowledge so freely with each other! Keep an eye out for more tips from Laura and other Top Pros on the community and throughout Thumbtack. And let us know what you think! What other tips and tricks would be useful for you to hear from other pros directly? Let us know in the comments below. ... View more

We're excited to announce a new series of live webinars we’re running in April to give you more opportunities to connect with Thumbtack, learn how to find and maintain success in the marketplace, and ask your questions to us directly. Each webinar will last for 45 minutes, where we’ll give a 20-25 minute presentation and then use the remainder of the time to take questions from the audience. Below you’ll find the times, dates, and a quick description of each webinar this month, along with registration links. If you can't attend a session but still want to hear the content, register anyway so we can be sure to send you a recording. We hope to see you there! Getting started on Thumbtack. Thursday April 4th, 9AM PDT If you’re just starting out, this is the session for you! We’ll walk through the basics of navigating Thumbtack as a pro, define and clarify some key terms and features, outline the different types of leads on Thumbtack, and we’ll end by taking questions from the audience. Click here to register. 5 ways to boost your ranking. Thursday April 11th, 9AM PDT To gain a deeper understanding of what customers see on Thumbtack (and start thinking how you can stand out to them) we’ll do a live demo of search results from a customer perspective, we’ll share 5 things you can do to influence your ranking in search results, and as always we’ll end with taking your questions. Click here to register. Having winning conversations with customers. Wednesday April 17th, 9AM PDT To help you get the most value from incoming leads, we’ll focus on best practices to turn a lead into a conversation, and a conversation into a job. We’ll examine example leads, share a case study and data about responsiveness, and show off new product features that will help you manage your conversations, followed by answering questions from the audience. Click here to register. ... View more

Hey everyone! If you're looking for a leg up as you're just getting started on Thumbtack, join us this Thursday at 9AM PDT for a live, 45 minute workshop where we'll cover some of the basics of Thumbtack, including -  a live demo of search results from the customer perspective an overview of some of the most impactful things you can do to your profile to catch customer attention early in your journey answers to common questions about product terminology and features We'll get through that in 20-25 minutes and then take questions from the audience for the remainder of the time.  Sign up here, you'll then get an email confirmation and a link to join from PC or phone. Hope to see you there! Travis ... View more

  Hey everyone, Travis from Thumbtack here. If you've ever wondered what goes in to your search results placement and what you can do to influence where you land, I want to take a minute to invite you to a live, online workshop we're hosting this Thursday February 14th at 9AM PST.  In this 45 minute workshop, we’ll cover - An overview of what customers see when they search for pros on Thumbtack. The top 5 things you can do to boost your ranking the fastest. Answers to a few common questions we receive about search results ranking. We'll end with a  live Q&A  where you can ask your questions directly! You can join easily by phone or computer. Sign up using  this link. And if you can't attend this Thursday, feel free to sign up anyway and we'll send you a recording once it's done. Thanks, hope to see you all there! ... View more

Hey everyone, Travis from Thumbtack here. As you're getting started on Thumbtack I wanted to take a minute to invite you to a live, online workshop we're hosting this Thursday February 7th at 9AM PST.  In this 45 minute workshop, we’ll cover - An overview of what customers see when they search for pros on Thumbtack. The top 4 things you can do to boost your ranking the fastest. Answers to common questions we receive from pros who are newly getting started on Thumbtack. We'll end with a live Q&A where you can ask your questions directly! You can join easily by phone or computer. Sign up using this link.  And if you can't attend this Thursday, feel free to sign up anyway and we'll send you a recording once it's done. Thanks, hope to see you all there! ... View more

Hey everyone! Travis from Thumbtack here. If you missed our new pro webinar in October we've got a new opportunity for you to connect with us this month. In this webinar you'll learn how to accelerate your success on Thumbtack and have a chance to and ask your questions live.  Here's what we'll cover - In 45 minutes, a member of our Pro Success team will cover these topics:   A deep dive into how customers find you on Thumbtack. Some quick, actionable things you can do to your profile to capture customers’ attention. Answers to a few commonly asked questions about what you pay for. We’ll then end with a live Q&A where you’ll have a chance to ask your questions to our webinar host directly.   There are limited spots available, so sign up soon by clicking the registration link below: Thursday , November 15th, 9 AM PST ( register ) Feel free to ask us any questions ahead of time, and if you've signed up let us know something you're looking forward to learning in the session. I hope you’re able to make it!   Travis ... View more