@JoeB131, the person that gave me the 1-star review, I had NO direct contact with other than me messaging them asking why they left it. Prior to that message, I had no direct contact. I assume that the person was looking bookkeeping, tax, or payroll services and got my information, as well as others, sent to them by Thumbtack. That person, did not message me or call me (my phone number is in my quotes), marked me as hired, and left a 1-star review with no comment. How can Thumbtack ASSURE that I had interaction with them? Simply because the person got my information sent to them by Thumbtack? That dog don't hunt. The Thumbtack team needs to look at a solution for this. Like I said in my last reply, I can accept a 1-star review, IF I have had contact with them (either by phone or Thumbtack message) and either I mishandled the conversation or even if they didn't like my price. It is extremely frustrating that a potential client can sabotage someone like that.
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