I am really tired of paying so much money for Thumbtack. I have been with Thumbtack since August 2017 and have spent over $11,000. With Thumbtack's new system, I now pay over $400 per month for leads that sometimes go nowhere. I have paid $47 for wedding photography inquiries just because a customer said "Hi" but nothing else regardless of how many messages I sent them. With Thumbtack's raised prices per lead, I just about break even OR I don't make a profit. Top Pro status equates to no monetary benefits on Thumbtack (i.e. cheaper priced leads, free leads, etc) and it makes no difference to customers because they are mostly concerned with the cheapest quote. If Thumbtack wasn't so greedy, it would be a much better marketing system and it would be easier to track how much I will pay per month. With that being said, I would rather pay a monthly fee so I can know how much I will be charged and can better manage my money. $200 per month is much more affordable than $400+ and I would be more apt to use Instant Match consistently. Thumbtack claims they care about professionals and professionals' needs but that care only stretches so far until it gets to Thumbtack's profit off of professionals.
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