I do not believe your current pricing system is beneficial to the professional. The amounts fluctuate based on a criteria that you have not explained to the professional. I do not believe you can accurately determine the value of a job based on what the customer submits. I do not think the customer know how to answer the questions accurately. The professional should not get charged for the quote and for customer contact. The pricing should be a set fee. It should not fluctuate based on Thumbtack's value of job. I have seen a decline in actuall jobs from Thumbtack. My out of pocket expense has increased. I do not like that you charge on Sundays but then can also charge during the week whenever a threshold is meet. I have seen additional charges when the threshold has not been meet. There are too many frequent changes. Please consider a set fee.
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