So to start with lets establish that I typically pay $60 per week for leads. I typically get 2 leads per week at $350.00 each after speaking with 6-8 people. The annoyance of paying for clients who ask one question never to respond again or ask how much you are charging when its listed right in the quote gets old fast. Contrary to what many others have stated..I would suggest the current system is working for me. While the price to speak with someone doesnt thrilll me at $15.00 each in some cases.. I feel that it has been worth the cost for the leads so far. I also feel like that at least some of the leads are really looking for dog trainers (which is my market). I do feel that most of the leads are people "looking for a deal" and as such I often get the jobs because my service offers exceptional value for the price I am quoting at on thumbtack (I charge more elsewhere). This leads me looking elsewhere for where I might find customers who are not just looking for a deal. A part of what keeps me interested in thumbtack currently is the fact that we do not pay for quotes like the old system used to have. In addition I really enjoy the auto quote (instant match) system..even if I do still have to reach out to almost every client individually to get the job. Paying the varied prices for different customers doesn't concern me much although it would be nice to have some idea why each one costs the price it does. A large pet peev of mine is that my radius is set for 40 miles and I have set my settings to accept jobs nearby my radius. However I often am getting jobs 65 miles .. when they were free this was accceptable because if I wasn't willing to travel that far I could just decline. However in some of the cases they reach out causing me to pay for the job. I wouldn't mind so much if the jobs weren't so drastically far out of my specified range. Overall I still consider Thumbtack to be worth it for me at this stage. I have been in business for about 2 years.
... View more