I am seeing a huge decline in my business. I've been reading other posts and blogs and seeing other Thumbtack Pros experiencing the same thing. This new "Promote System" is not allowing me to bid on opportunities like days past. For the most part, I along with other Pros have to wait for a customer to contact you. By that time has passed, the customer may have spoken to many Pros, time gets short, and now it is like a rushed sale. In some cases, I am the last stop because I may have priced higher and/ or another Pros did not respond. Now I have to "save the day" and sometimes drop my prices. Whereas before, I can reach out from the beginning and sell my services and explain my value vs pricing. The job listing that provides you with opportunities if you are a "Partial or Perfect" match is so so slim now. Then to add to the fire, in "Sent Quotes", I cannot respond to customers who or the system states "Customer wants to hear from you." Overall, I need to work; Not battle with online platforms like Thumbtack. Here is an idea. If Thumbtack simply redeployed a bidding system that possibly allowed for 10 to 15 pros to bid for a job, this may not overwhelm customers who are looking for Pros. Almost like a " You snooze, you lose" type of thing. I am getting tired of typing. Hopefully, Thumbtack hears my and your cries and makes some adjustments. FYI. Last night I sent up my Profile on Bark.com and already received 3 gigs. Thus far, the platform has shown results like Thumbtack used to do. I've used Thumbtack primarily 90% of the time, but I have to move on. Bank of America wants their Mortgage payments on time...LOL so now I have no other choice but to find other outlets to get work. HELP THUMBTACK...WE REALLY LIKE YOU, but you have to ride with us or we have to make choices to stay afloat.
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@AutumnElectric @ChefPaulStaley I feel both of your pains. I am in the same position. I am beginning to use other sourcing websites. The new Thumbtack system does not help us at all. My opportunities dropped and I am so frustrated.
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