Best Of
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Re: Thumbtack needs to educate customers that they charge pros
Clients don't see pro lead cost up front when requesting an estimate. That is the main reason why it's not a qualified lead. I think if they saw a message that please be advised Pro to get charged an…1 -
Re: Thumbtack needs to educate customers that they charge pros
One other thing, I use to like to have access to view opportunity projects when my temporarily off till leads were paid to see what was out there and usually made me move money to make that payment m…1 -
Unfair Lead Charge & Lack of Support (Where is Management?)
@DustiO I wanted to share a frustrating experience I’ve had with Thumbtack’s refund dispute process, in the hopes of getting some transparency and accountability. As pros, we rely on fair billing and…1 -
Re: Your feedback in action: New phone number verification is here.
Since joining Thumbtack I have started to receive several calls a day, from different areas across my state, from numbers that are not in my contact list, not from potential customers, but I'm guessi…1 -
Getting charged a ton, without connection or credibility for leads
Thumbtack. We love you at times, but mostly we are starting to NOT like you. Your staff reviewing the refund requests must be sleeping or drunk to think this can fly with companies when you charge us…1 -
Thumbtack’s Refund Policy
Thumbtack claims to protect pros with their refund policy, but in reality, they ignore their own rules when it benefits them. Here’s what their policy says vs. what actually happens: 🚨 Thumbtack’s Po…2 -
Re: Celebrate with us - show us your Thumbtack swag!
this company has been nothing short of NOT FOR THE PROS! never got my anniversary gift or an email regarding it even after I inquired here about it. Thumbtack also has constantly lied to me on ads th…1 -
So weird...!
Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I…3 -
Re: Why doesn't Thumbtack make its fee structure public?
I would say that this "structure" is a scam. Thumbtack could, and has if I'm not mistaken, used set prices in the past for its leads.2
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