Best Of
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Re: The phone number issue is very very bad and may finally drive me off the site
had two leads today I had to convince that I am a real company. Having to explain what’s showing up on their end isn’t my actual phone number is confusing. Just as much it’s confusing to me that all …3 -
Re: How fast do you respond to your Thumbtack leads?
Thanks for sharing, @Nick_Bennett , @Juliano_50 , and @Cliff . It's great to see different perspectives on how response time, customer experience, and team support all play a role in winning job…1 -
Re: How fast do you respond to your Thumbtack leads?
Tagging some top pros who may have insights to share on this: @ShaquealThomas @Juliano_50 @Jack_Marquardt @AntilleanRestoration @CodyRisner @Bretdouglas @Cliff @JWC @AR2i @_Nura101 @Nick_Bennett Than…1 -
Re: Most pros miss this about Pro Rewards
Hi @Matt nice to "see" you again! I echo what @ArvinC said above, but also wanted to add that we are actively exploring ways for pros to earn bonus points, because we have heard similar fee…1 -
Re: What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?
If I had to pick one: reply to every new lead within minutes, not hours. On Thumbtack the job almost always goes to whoever responds first customers message several pros and book the one who gets bac…2 -
Re: What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?
Respond ASAP, in a text message quote, explain things in detail, save it as a template, call the customer, don't wait, believe me your competition will call them, and you may lose a job. Fill ou…3 -
Re: Questions about Thumbtack phone numbers? We’re here to help.
With all due respect, when you force such a change on us (the pros), you show us a complete lack of respect. We are the ones paying to use Thumbtack. We are your clients! You claim that you want to p…9 -
Re: Questions about Thumbtack phone numbers? We’re here to help.
I haven’t received much business from Thumbtack in over three years. The customers do not respond and/or leave you hanging without a clear explanation if they have intentions of even hiring a pro. Ma…1 -
Re: Thumbtack Numbers Policy: Give Us Back Real Phone Numbers
First post after years as a Pro. This was poorly conceived. Well said, @BattleBorn26 To the Admin/Moderator, you have "personally spoken with pros who have had positive experiences with Thumbtac…4 -
Less leads lately
Anyone else notice a significant drop in leads ??? I have! I offer a lot of service and seems as if leads and views have dropped off a lot .. Curious Mark3
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