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Thumbtack Community
Discussion List
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[VIDEO] First Impressions MatterFebruary 13th, 2024 at 12 pm Eastern/9 am Pacific. Hosted by: Pedro Jales, Sr Enablement Specialist You only get one chance to make a first impression — make it great. Learn our top tips for creating an impression that will carry yo…
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[RECORDINGS] Webinar Series for ProsExplore our archive of past live webinars here! For details on upcoming sessions and registration links, please check out this post. First Impressions Matter February 13th, 2024 at 12 pm Eastern/9 am Pacific. Hosted by: Pedro Jales…
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[JOIN US] Pro Led Workshop — Business Bookkeeping Best PracticesJoin Laura W (@AR2i Business Solutions) for a follow up to her previous pro-led Business Accounting Basics workshop (recording here). This time she'll be diving more deeply into business bookkeeping with her next workshop - Business…
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[Resource of the week] Communicating with customers.The way you communicate with customers is important. This week's video series is full of great tips for effectively interacting with customers — to help you put your best foot forward, and win more jobs. The series consists of four …
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Interested in being featured on Thumbtack? Share your best tips for home projects!Hi Thumbtack Pro Community! I'm the content marketing manager at Thumbtack, and I'm looking for home care professionals to submit their best tips for repairing, maintaining and improving a home! Interested? Please submit your best t…
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Your feedback in actionHere in the Community, we strive to foster a spirit of “building together.” While we continuously meet with our Pro Advisory Board to help us keep our fingers on the pulse of how the Thumbtack platform is working for pros, we’re als…
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New Webinar Series for ProsHi, Thumbtack Community! We’re so excited to be announcing an all-new webinar series that'll be hosted right here in our Thumbtack Pro Community. These webinars will be open to all pros who are looking to dive into the world of Thu…
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Thumbtack works if you work itHello fellow pros and top pros in the community. I just wanted to take a minute to send my gratitude to thumbtack and all the great people who work there. Sometimes as contractors we get caught up and just running our own business …
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Tips for fellow prosJust a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you…Announcement ShaquealThomas 796 views 8 comments 2 points Most recent by ShaquealThomas Business Resilience
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non-transparent refund policy + unsupportive support = frustrated customerI would never have registered on the forum if it weren’t for the constant negative experience of communicating with the application’s support service regarding refunds for incorrect leads. I don’t know what you changed in your rules…
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JOIN US tomorrow (Thursday 2/29 - Leap day!) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Thumbtack RankThumbtack Rank is dramatically lower today than it has ever been. We’ve gotten nothing but 5 stars lately. Can anyone help?
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Instant BookingHello. Im pokk ok ing for someone to help me. The Instant Booking feature is taking double and sometime triple the amount I used to be charged. Most times I don’t make any money because it seems as tho I’m being over charged. And I…
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Instant BookingI went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
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No opportunity to quote, still charged for the "lead".Why was I charged $39.95 for a lead where the job poster hired the other pro that he contacted before I was even able to make contact with him? I was on a job on 12/7/23. The job poster reached out at 3:45pm. I was not in a positi…
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Thumbtack lost Touch with ContractorsHigh Price leads and horrible refund policies for unrelated leads that fit the service type
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can I talk to "Real" support person on thumbtackIts really frustrating that thumbtack does not have any contact number for support. with fake leads eating my budget and no transparency on refund policy emails it is just making me think if it is worth even to stick to Thumbtack. …
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Back Ground Checki became a pro a month ago and receiving leads however not allowed to contact any lead due to a prompt background check is processing. i am a certified licensed teacher in GPISD so no issues with background.
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How?How do I get swag? This is my 3rd season! ⭐️
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Parsons_ConstructionHello!! I’d like to become a featured expert!! I specialize in sliding door repair. Also a handyman that continues satisfy customers. My focus is quality. I never cut corners, even when it's more expensive. Some of my competitors ar…
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New to ThumbtackHi all, I am super excited to jump onto Thumbtack! I started it to educate others in the nutrition industry. I am very new to the platform, so I would appreciate anyone willing to discuss it with me and provide any tips as I start …
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Top Pro Not searchableAs the top pro in my category, I'm not searchable at the moment, while others are even when they are out of budget. They will still show up with "limited availability" banner. This has happened to me repeatedly. Please fix!
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Bad Leads in Completely Different StateI used Thumbtack in the past and never had a problem with this before but just yesterday I turned on my preferences and was charged $83 for two leads both in completely different states! I live in Maryland so there’s no way I am tra…
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Be a featured expert.At Thumbtack we are always looking for ways to amplify our pro voices and pro stories. If you are a Top Pro (a pro with Platinum rewards status), you are eligible to become a featured expert. We feature our pros in many ways, like: …
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Welcome to our new Community members — March 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Welcome to our new Community members — February 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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[RECORDING] Pro Led Workshop — Business Accounting BasicsMeet Laura W (@AR2i Business Solutions). She says, "I knew from early childhood that math brought me joy, but so did helping people. Throughout life I've always gravitated to education & employment that would allow me to cr…
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[Recording] Pro Led Workshop — Stress DetoxMeet Jeannie Kulwin, a Top Pro stress & health coach. Jeannie is a Credentialed Teacher, Breathwork and Meditation Facilitator, Sound Healer, RYT 200 Yoga Instructor and Functional Nutritional Guide. She's a Stress & Mind-Bo…
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Go to Google Local ServicesThumbtack is terrible. Some guys are crushing it like @Bretdouglas and he will give you awesome advice and key points. But what I am about to post clearly outlines the immoral direction thumbtack has become. Specifically because of …
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Suddenly stop getting leadsHi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
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Instant BookingThere has been a lot of discussion surrounding instant booking if we together as pros can share our thoughts on instant booking we may be able to submit this to thumbtack as a community.Poll ShaquealThomas 14.5K views 616 comments 6 points Most recent by MilanCleaningCompany Business Resources
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A new rewards period is here — March 2024We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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Verifying clients informationIs there a way thumbtack can verify the clients phone and email before we pay for the leads? More than 60% of the clients I get there information is not correct?
Resources
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