May contest is live - win exclusive Thumbtack swag! (enter here)
Thumbtack Community
Discussion List
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Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person…Announcement Lemargriffinfilms 150 views 5 comments 5 points Most recent by Erica_AgapeArts1 Business Resources -
Great at What @ I do!... When did you find out, you had the magic touchTalk to me people!!! My name is Jamye from Atlanta and I love organizing!. I have been doing it successfully for over a year full time! I love it and it loves me! So When did you find out, you have the magic touch!!! Your hands cre… -
A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier … -
Introducing Front Desk.Our pros with Gold or Platinum Pro Rewards status, are part of a select group that can participate in our Pro Partnership Committee. Last rewards period, they told us that answering potential customers quickly — even when you’re on …
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Can dealing with negative customer interactions actually help your business?In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, thinki… -
Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
Opportunities are BrokenI'm sure it can't just be me, but no lead (ever) for all of 2022 has not even "read" my message to them. I get that I will not be hired 100% of the time, but I don't see a "read' checkmark on any of them, nor have any…
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New User - Questions and HelpHi Community! I just started using ThumbTack I've been sending messages to "Opportunity" leads, because I have not gotten any Direct Lead, but If I go to my "Sent" folder, I don't see any Checkmarks, so I assume…
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May Contest: Preparing for SummerIs anyone else totally weirded out that it's already May?! It's got me thinking about Summer plans - like camping, hiking, and road trips! But, as business owners Summer can bring challenges. Some of you are heading into your busies…
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Changes made on my profile doesn't get reflected on customer viewI started my Thumbtack account about 10 days ago. I have completed my profile and got a couple of direct leads. Today, I modified my projects to delete a project. I also updated my prices. But none of those changes get reflected on …
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Google or Outlook Calendar Syncso on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that…
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Calendar IssuesFirst I’m glad to see others posting about the downfalls of thumbtack like refunds, lead price increases, etc. Last few times I tried bringing up thumbtacks fails my post would get deleted.. Now to my issue which I have brought up … -
TT not workingI've noticed that when a previous (and confirmed) client goes into TT to message me, TT send their (old) Lead to Opportunities. This may also explain why some leads never respond (like my last 20 leads) -
Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Community Profile Photos: We want to see you!Hi all! Quick post here to encourage you to add a profile photo - while we are a virtual space, that doesn't mean we can't make meaningful connections - and having a photo really helps that! If you want to add a profile photo simpl…
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Community at Thumbtack - APAC TacksIntroducing APAC Tacks, Thumbtack's Employee Resource Group for Asian and Pacific Islander employees. Their mission is to create a safe space of solidarity across diverse Asian identities. "When people think about ERGs, you mig… -
Welcome to our new Community members! (5/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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WELLNESS TRAVEL TO MÉXICOHola! The past few years have reminded us how important it is to take care of our health. My Gringas Locas (💙 México) Travel is an opportunity to reboot not only your health but your mind and spirit too! Our motto: "We're … -
[CLOSED] April Contest: Spring Cleaning TipsShare your spring cleaning tips - these can be tips for anything from organizing your home to organizing your business! And, if you're like me you like to put your feet up with a cold beverage when you're done organizing. What bett…
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Additional Google ReviewsWhen I created my thumbtack account it let me import the 6 I had. I now have 17 and want to add the additional Google reviews to my account. I keep getting the error message that I have already imported all Google reviews. Is there …
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Customer ViewI went into my app today and went to customer view. I was surprised to see that about half way down the page it says "sorry this pro can not do this job at this time, but here are some other pros that can" then there is a …
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Issues with RefundsI recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
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Marketing WorkshopsOne of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di…
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[JOIN US TOMORROW] Network with other Thumbtack Professionals!Join us for our bi-weekly Community networking session, CommuniTEA. Where you can meet other pros and learn from each other. We meet every other Thursday via Zoom. See details here. Hope to see you there tomorrow!
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Introducing a new integration: WorkizWe’re always looking for ways to help you automate your workflows, so you can focus on what you do best. We wanted to make sure you know about Thumbtack’s integration with Workiz. Here's how it works: Thumbtack leads land straight i…
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Classification of ServicesI have repeatedly asked Thumbtack to separate the service "Quilting and Crochet" with no success. I have a quilting studio only and I continue to be billed for potential customers who are seeking crochet services that we …
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Help - I cannot get support to reply to my emailsI've been on the app for around 2yrs. I made it my full time job last fall & I worked hard & made Platinum rewards by the 3rd week in Jan. The problem is I cannot access any links on the rewards pages, gold & platinum. …
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SubcontractorHi everyone, and happy Sunday I need advice, one of my customers gave money (2K) to my subcontractor to buy lumber materials thinking that we are the same company, this sub didn’t refund the money nor provide the materials nor answ…
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Community Member Shoutout - Over 100 reviews!We have some professionals in our Community with over 100 reviews at over 4.5 rating. That is not an easy thing to accomplish, so I wanted to take a moment to give them a shout out! Congrats on this incredible accomplishment! @bill1…
Resources
Welcome! Check out our Community Code of Conduct. (review here)