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Thumbtack Community
Discussion List
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Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person…Announcement Lemargriffinfilms 245 views 5 comments 6 points Most recent by Erica_AgapeArts1 Business Resources -
Community Profile Photos: We want to see you!Hi all! Quick post here to encourage you to add a profile photo - while we are a virtual space, that doesn't mean we can't make meaningful connections - and having a photo really helps that! If you want to add a profile photo simpl… -
Can dealing with negative customer interactions actually help your business?In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, thinki… -
Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
Is there a timeline to see Zapier api integrations happen?I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software. -
Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
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Refund requests with frustrating responsesThumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the requested date is…
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June Contest: Preparing for SummerIs anyone else totally weirded out that it's already June?! It's got me thinking about Summer plans - like camping, hiking, and road trips! But, as business owners Summer can bring challenges. Some of you are heading into your busie…
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5th post-I’ve received no feedback at allJune 5 I’m a Personal Trainer and I continuously experience customers wasting my money with asking how much my services are? It is show 3x before they get to my profile. That is $31 that I’m charged, because they choose not to read.…
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Feeling hopelessPersonal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! Thumbt…
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Wrong place?I’ve written a couple of discussions/questions that I have extreme problems with being a personal trainer. I’ve yet to have anyone comment or give me any ideas on how to rectify my issues. I think I posted them in Business Resources…
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Having the worst luck in leads!I’m a Personal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! …
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack? -
Refund Issue regarding Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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Notarization ServicesMy name is Evangeline Torry the owner of Trinity Notary Services. I am a Mobile Notary for the Commonwealth of Va. and I am also a Certified Loan Signing Agent. I would love to handle your notarial needs. Visit us at: www.trinit…
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Refund Issue regarding Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work remo…
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same client keep bookingI have a client who kept on booking me just to ask me question i have come to a decision to not work for her anymore but she stilll have options to book me and makes me loose money how can i fix that
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Have y'all been harassed/SA'd by a lead on Thumbtack?What did thumbtack do about it?
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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Problems With Lead RefundsI am having significant problems with my requests for lead refunds. A recent one was exceptionally frustrating. I received a lead request from a client who canceled within 5 minutes of her request. I tried to immediately respond…
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LOWER SEARCH RESULTS FOR HIGH RANKING PROSWe have been on thumbtack for over 3 and a half years. Over this time, we have made changes to ensure we are in good standings with thumbtack, while taking care of our customers , and keeping a 4.9 Star rating. We respond with a les…
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Welcome to our new Community members! (6/8)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Changes made on my profile doesn't get reflected on customer viewI started my Thumbtack account about 10 days ago. I have completed my profile and got a couple of direct leads. Today, I modified my projects to delete a project. I also updated my prices. But none of those changes get reflected on …
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Coordinating with other Thumbtack Legal + B2B ProsI am a private investigator whose primary service offering is Surveillance and Research which I am able to offer in 40 + states and am looking to co-ordinate with other Lawyers and Business owners in the area of workers compensation…
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Summer rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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What is with the ranking algorithm lately?First off let me start by saying I love Thumbtack and am grateful for the business it has helped me grow, but I do feel like the ranking system can be a little unfair at times. My business usually ranks top 3 consistently in my indu…
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Life coaches -- getting leads from someone on behalf of others who has not agreed to coaching?Life coaches -- Curious whether you are getting a regular influx of leads from 3rd parties on behalf of someone who has not agreed to coaching? I have recently discontinued offering my services to those below the age of 24 because I…
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Help with leads and opportunitiesHi! I'm just starting out, and I've had Zero luck ... No one has replied my opportunities messages, nor I have received any direct leads .... I only have 1 review, but I'm starting out, where can I get reviews that are REAL. If th…
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Shout out to our pros with Platinum Pro Rewards status!I wanted to take a moment to recognize our active Community members who have achieved platinum status in Thumbtack Pro Rewards. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accompli…
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Thumbtack in Canada?Hello Everyone! I am new to Thumbtack! I offer proofreading & editing services via Full Proof Edit. I've looked around for this answer but can't find anything specific so asking here - is Thumbtack available as a service in C… -
Direct Leads QuestionHello all from New Jersey! I have been a pro for about two months now. I offer all career related services including résumé revamps, cover letters, interview practice and LinkedIn optimization The first month was great I was getting…
Resources
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