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Discussion List
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Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling… -
How top pros ask for reviewsLet’s be honest.Asking reviews can feel awkward — even when the job went great. You’re packing up. The customer is smiling. Everything’s done. And you think: Do I ask now. Or do I just hope they remember later? Pros who get consiste… -
How some pros hit the Silver Pro Rewards tier in their first weekIt’s not about trying to do it all. It’s about doing the right things consistently. If you’ve been watching your Pro Rewards points creep up and wonder how some pros hit Silver in their first week, the difference usually isn’t out-h…
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Workshop sign upI would like to register to the workshopAnswered Announcement Ahite93 11 views 3 comments 0 points Most recent by DustiO Thumbtack Pro Rewards
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr… -
Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the… -
Profile not visible in multiple ZIP codes despite correct targeting and top performance metricsHi everyone, I’m experiencing an issue with my profile visibility and would really appreciate some guidance. My targeting is set to a 150-mile service radius, and I can clearly see all selected areas on the map. However, my profile …
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My fee is listed in my About section yet some leads don't book due to priceMy fee is based on industry standards, but I realize not in everyone's budget. My fee is clearly stated in my About section, yet another lead this week said my fee wasn't in his budget. I spent $41 for that. Anyone else ha…
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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Can Thumbtack add a specific category for Drapery Workroom pros?A search on Thumbtack for custom drapery only comes up with installers or handymen, but there is a distinct trade for professionals who fabricate custom drapes, roman shades, cornices, pillows, and other soft goods from COM/designer…
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Welcome to our new Community members! (3/23)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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JOIN US TOMORROW (Thursday 3/26) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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Where to find specifics of a lead beyond generic answersI've received 2 leads today (first day on the platform) but I can't seem to find the details of the project, beyond the generic "business consulting service". With the expense of the lead, I would like to have a …
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Blocking just a time period (not the entire day) on the calendarHi everyone, this used to be easy to do, but I don't see how to block a set of time (such as 10:00-4:00) on my calendar to avoid paying for unwanted leads. I've tried this on both my desktop and my phone. Can anyone advise…
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Profile picture qualityWhy does my profile pic look like it was taken with a potato? The original photo that I uploaded is a high resolution photo. But thumbtack made it look super pixelated. Why???
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Is recurring cleaning actually worth it for most clients?I was thinking about this the other day— Do you feel like most clients actually stick with recurring cleaning, or do a lot of them end up going back to DIY? I’ve noticed some people love the time it saves, but others still feel like… -
Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Customer Real number ?hey I need help taking off this call screening stuff. This fake number this is too faulty i need clients real phone numbers + I can’t pay $75.00 for a 1 bedroom lead if I’m not even getting the customers direct contact. Pls help
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Why do I receive direct leads where customer's budget is less than half my published rates?I keep getting direct leads where the customer's budget is half or less than half my published rates. I feel this is an issue that can be easily filtered on the back end but is left unaddressed because it's profitable for …
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New UserHello everyone, Im Excited to promote my small business through Thumbtack
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Removing reviewThis discussion was created from comments split from: The new Phone number situation. -
Moving out soon in Charlotte? 🏡✨I’ve found that a lot of clients underestimate how detailed a proper move-out cleaning needs to be. Here’s a checklist I use to make sure a home is inspection-ready. The areas that are most commonly missed: • Inside appliances • Bas…
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Técnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me espeTécnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me especializo en dejar tu equipo funcionando perfectamente, sin vueltas y con un trato amable. Mi prioridad es que tu comida se mantenga fr…
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The refund process is maddening at times...Sometimes Thumbtack gives me free leads for various things that I do, recently a lead came through and it was a free lead to me. I was able to convert the lead (awesome!), we were texting, and even had a couple calls on the phone. T… -
Phone numbersThe goal has always been to generate leads through Thumbtack and then move those clients into our own company pipeline. We’ve run into an issue where the same client ends up being causing us to be billed multiple times when we keep…
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What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l… -
The new Phone number situationHi Team! Long-time Thumbtack user here and I am really concerned about not having access to real phone numbers now. I replied to a lead, paid a significant amount of money. They did not reply to my message and when I try to call …Answered KesXcent 531 views 13 comments 3 points Most recent by 1CorinthianGroup_PI Thumbtack Resources
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Workshophow do I sign up for a workshop
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The phone number issue is very very bad and may finally drive me off the siteI need to have client contacts directly. This is insane to charge me 30$+ for a photo inquiry ( meanwhile the travel settings have never worked properly) and then not even give me access to a real phone number. People don’t answer r…
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Welcome to our new Community members! (3/17)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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License requiredI’m just going to say it again, stop allowing people to advertise for services that require a contractors license if they don’t have one. It is illegal and thumbtack is aiding in these people’s illegal activity -
Faster replies. Higher conversion rate.When a customer messages you on Thumbtack, they’re usually comparing a few pros at the same time. Your response time is an important part of your first impression. Reply quickly and clearly, and you’ll give yourself a better chance …
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Media Opportunity with The WSJ.Hi everyone! A reporter with the Wall Street Journal is looking to speak with young adults who are pivoting their careers to the trades in light of AI, and is interested in speaking with Gen Z & Millennial Thumbtack pros. If AI …
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Need helpCan someone help me or guide me for license and insurance for my company
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Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
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