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Learn > Community news

Welcome to our newest members of the Pro Community (01/13)

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas... Read more
6 Kudos
5

Learn > Advanced Thumbtack

I've come to the conclusion Thumbtack is not worth it, because there are no protections for pros

Reputation means everything. No one is going to hire you if you have 3 stars, and someone else has 5 stars. And thumbtack offers basically zero protections against someone maliciously, or even just mistakenly, posting bad reviews.As lo... Read more
4 Kudos
1

Plan > Ask another pro

Refunds for Targeted Leads that Do Not Match Preferences

In the past three weeks, I have received several targeted leads that do not match my preferences.  When I ask for a refund online, I am told almost immediately that I will not be refunded because it is an "exact match."  Please Thumbta... Read more
2 Kudos
2

Learn > Advanced Thumbtack

Leads that message and won’t book

I have had some people message me repeatedly on here and not hire me. I accept the lead and pay every time. Why do I have to keep paying? Also, why can’t you filter that out? And if you claim that I pay for you to put the client to me.... Read more
2 Kudos
0

Learn > Community news

Welcome to our newest members of the Pro Community (01/06)

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas... Read more
2 Kudos
1

Plan > Ask another pro

Customer Support - Lack of

I understand the Covid19 situation affects company's in many ways, but each and every other company I need support from has managed to find a way to provide it...except Thumbtack as follows: I click on CHAT and wait and wait and wait a... Read more
2 Kudos
1

Connect > Pro Stories

Thank you Thumbtack

The world could be fearsome for many. A lot of discontentment and disappointment. It can make a wise person go mad. But with enough prayer you can have the endurance to keep on swimming. Thumbtack definitely has opened some doors for m... Read more
1 Kudos
0

Plan > Working with customers

Customer wrote me a bad check

Hi,I was wondering if anyone had any advice on what to do or if anyone knows if thumbtack can help me here. I am a house cleaner I provided a service for a customer who even set up return services with me. When I was finished with the ... Read more
0 Kudos
1

Plan > Working with customers

Customer wrote a bad check to me

Hi,I was wondering if anyone had any advice on what to do or if anyone knows if thumbtack can help me here. I am a house cleaner I provided a serv il ce for a customer th one who even set up return services with me. When I was finished... Read more
0 Kudos
1

Connect > Atlanta area pros

One star review

Has anyone had any luck getting a review removed?
0 Kudos
1

Community members 26226 total members