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Thumbtack Community
Discussion List
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Your questions about Thumbtack Numbers, answered.Thank you to everyone who submitted questions and shared feedback with us. We brought your top questions directly to the product team and hosted an AMA to walk through how Thumbtack phone numbers work, what they unlock for pros, and… -
Father’s Day Contest ( Win Thumbtack Speaker & Power Bank)Father’s Day is coming up, and we’d love to celebrate the dads and father figures in our Thumbtack community. Here’s how to join: Share a photo celebrating Father’s Day in a way that’s meaningful to you. Whether that’s you as a dad… -
What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?The first 30 days on Thumbtack can mess with your head a little. You’re investing money, quoting jobs, watching leads come in… and sometimes watching them disappear just as fast. You start wondering, is it my profile? My pricing? …
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We Asked Top Pros: What specific actions raised their conversion rate?Let’s be honest… we’ve all had those weeks where leads come in but don’t reply, you respond fast and they still disappear, competition feels heavy, bookings feel light, and nothing seems to align even though you’re trying. It happen…
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Welcome to our new Community members — June 2026We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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What did your first 30 days on Thumbtack actually feel like? 👀Starting on Thumbtack can feel exciting, confusing, motivating, or all three at once. We’d love to hear how your experience started. Your story could really help newer pros set expectations and learn from real experiences.
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Community Pro SpotlightHave you ever had a neighbor who always seems to be there when you need them? The one who answers a quick question, shares helpful advice, or points you in the right direction without hesitation. They make the whole neighborhood bet…
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How do you respond when a customer asks, “How much is this going to cost?”Hey Pro Community! I’d love to hear directly from you about what works best in real customer conversations. When a customer leads with, “How much is this going to cost?”, how do you usually respond? Do you give a price right away, a… -
3 Media Must-Haves on Your Thumbtack ProfileWant to stand out and build trust faster? Start with these three essentials:1. A Strong Profile Photo Make it clear, professional, and representative of you and your best work 2. Jumpstart Your Profile with 3–5 High-Quality Photos …
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Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling… -
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr…Announcement ShaquealThomas 1.1K views 16 comments 2 points Most recent by DustiO Business Resources -
Cleaning ServicesHi everyone! My name is Priscila, owner of DPL Cleaning Services. We proudly serve Massachusetts and New Hampshire, helping homeowners enjoy cleaner, healthier, and more organized spaces. Looking forward to connecting with other pro…DplCleaningServices 7 views 1 comment 0 points Most recent by DustiO Tools to help grow & run your business
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Cuántos son los que hablan español aquí?saludos a todos, soy nuevo en thumbtack, por ahí me enteré que su reputación no es tan buena, entonces decidí crear un perfil para ver que tan malo es, no tengo ni una estrella cuánto tengo que esperar para que un cliente me diga “o…
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Leads/hired & Income/advertisement RATIOSHello everybody, I am a Thumbtack Top Pro since 2012, but a new community website user, I run a video and photo production studio in the bay area CA. I would really love to know if a few others pro would share 2 ratios. It is not s…
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Why am I getting charged for leads outside of my service area?It's almost like you want me to call the FTC and file a complaint.
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ…
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Thumbtack numberI want to share my experience since the recent communication changes on the platform. For the past couple of weeks, I have been spending approximately $50 per week on leads. Since the update, I have noticed a significant decline in…
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How fast do you respond to your Thumbtack leads?Fellow Pros — quick question. I've noticed the jobs I win almost always come down to who replies first. If a lead sits even 10–15 minutes, they've usually already booked someone else. I got tired of losing jobs that way, s…bayareahaul 52 views 7 comments 0 points Most recent by ArvinC Tools to help grow & run your business
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Pro Rewards Tracker Stalled at 900 Points (Support Help)Hello @DustiO and @ArvinC , I hope you both are having a wonderful week! I am reaching out to the community forum today to see if I could get a little bit of help with a technical glitch on my account. My profile is running smoothl… -
Background check is not workingI have tried multiple times to get the background check done but it won’t work
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Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?I hope Thumbtack leadership sees this. I also hope investors at Sequoia, Tiger Global, Founders Circle, and others are paying attention. Please don't dismiss this as another Pro complaint. Pros complain about lead prices, gho…
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How media affects client volumeI’ve managed social media accounts across home services, healthcare, sports, crypto, and ecommerce, and no matter the industry, the brands that elevated their visuals always elevated their results. Strong media changes perception, a…
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Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
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What's One Small Cleaning Habit That Makes the Biggest Difference in Your Home?We often think keeping a home clean requires big weekend cleaning sessions, but I've found that small daily habits can have an even bigger impact over time. Simple things like making the bed, clearing kitchen counters, doing a … -
Where is the review link to send to clientsHelllo, There use to be a link which allowed you to copy and paste to include in the emails so we can get reviews from clients. Where did it go?????
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New to Thumbtack, need advice!If you're a seasoned Thumbtack pro and you have any advice for the new pros below, please share it here!
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Questions about Thumbtack phone numbers? We’re here to help.You’re probably wondering how Thumbtack phone numbers work, what they unlock for your business, and how they fit into the way you already communicate with customers. To help answer your questions, we’re recording a webinar and AMA …
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Getting leads outside my area.Need help identifying what is causing this. As far as I cand see my preferences are within the towns/zip codes I chose and local. I am getting leads for work 30-40 miles away. I live in Indiana and I keep receiving leads for the nor…
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Does Pollen Season Make Your Home Feel Impossible to Keep Dust-Free?Living in Charlotte, it sometimes feels like you can dust a surface in the morning and see pollen or dust settling on it again by afternoon. Between pollen, open windows, pets, ceiling fans, HVAC vents, and our humidity, dust seems…
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Less leads latelyAnyone else notice a significant drop in leads ??? I have! I offer a lot of service and seems as if leads and views have dropped off a lot .. Curious Mark
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Is cleaning more about appearance or peace of mind?I've noticed that many clients don't talk about cleaning in terms of dust or floors—they talk about how their home feels afterward. A cleaner space often seems to bring less stress, better focus, and smoother daily routine…
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Advice on my profilehi, everyone, I officiate . I joined back in 2021 had a pretty good through the Covid with the lockdown necessity of having virtual ceremonies. Business has slowed down a lot, and I’m looking for feedback about my profile. Any com…
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The phone number issue is very very bad and may finally drive me off the siteI need to have client contacts directly. This is insane to charge me 30$+ for a photo inquiry ( meanwhile the travel settings have never worked properly) and then not even give me access to a real phone number. People don’t answer r…
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Pricing and new phone number policyAs always , I appreciate Thumbtack helping my business. However , the recent 10 percent increase in lead pricing is too much- paying for the leads has become way too expensive. I understand you're in business to make a profit,…
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No answer?What are we supposed to do when we call and customers do not have a voicemail setup. How will they contact us? If we call and they call back the same number which company does the lead get directed to? This doesn't make sense w…
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Why?Has anyone asked the simple question of WHY? This seems like an added layer and barrier between the contractor and client. Who benefits from this system?
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This new Thumbtack number thing is costing me so much businessI have used Thumbtack for 80% of my leads for over a year, I have a 90% conversion rate and this new Thumbtack hidden number update where I have no access to the clients number is costing me so much money. No clients are actually an…
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Residential Interior Painting in Walnut Creek (Before & After)If you are looking for Interior or Exterior painting services. Feel free to contact me for more information. This job was in Walnut Creek for a 5 bedroom house.
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Improving Quality of LeadsRecently the system changed and more AI was added to the platform. At first I was actually excited, thinking this would mean better screening and higher quality leads for all of us. Instead, I’m seeing the opposite: More minors re…
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Thumbtack Numbers Policy: Give Us Back Real Phone NumbersTo the Thumbtack Product Team and Corporate decision-makers, Let’s stop pretending this proxy number system is an "upgrade" or a "feature." It is completely backwards, and it is actively crippling your core demog…
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