I am a Thumbtack top pro, and have been with Thumbtack for over a decade. Currently I have 107 verified ratings and reviews with only two reviews less than a "5". This context is important to understand what happened to me, and to war... Read more
Just read the new targeting policy in effect July 14th. I've been with TT for many years and obtain most of my business here, but being forced to turn on targeting if I want to show up in search results may just be the last straw for m... Read more
Who better to talk about running a business than the business owners themselves? We asked four female business owners how they’ve successfully adapted during the COVID-19 pandemic. Here’s what they had to say. What challenges did you... Read more
I am getting duplicate contacts from duplicate customer profiles. I am also getting charged for these. Why does the customer have multiple profiles with different variations of their name? Is anyone else experiencing this?
If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas... Read more
Dear fellow Thumbtack Pros,As a professional recruiter, I have had the privilege of turning a lead into a long-term customer. That being said, I have also had the displeasure of being contacted by job seekers who think that recruiters ... Read more
As a Provider on Thumbtack, I am very reluctant to accept a direct lead that would charge me more than $5 upfront regardless if whether I'm chosen or not. I would be more inclined to accept the offer if I knew the fee would be waived -... Read more
I have told this to nearly every phone rep I have spoken to over the past 2 years- I bet at least 8 times. Nothing. I am in the event services industry, and many of my leads deal with weddings. THIS DEALS WITH EVERYONE IN THE ENTIRE IN... Read more
Hi everyone! This week I wanted to share another video from our Pro Resources library about interacting with customers. This one walks you through how to create, store, and use saved replies to communicate more efficiently on Thumbtack... Read more
Hi everyone,I run a resume writing service and I'm able to remotely service customers in all states. In the 'Opportunities' tab, I specified 'Within 150 miles', but I'm wondering if there's a way to increase that distance? I'm also won... Read more
