Thumbtack Community
Discussion List
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Longtime MemberHi everyone, we've been using Thumbtack since 2016 and it has consistently generated us high-intent customers year over year. Excited for this community feature! -
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5Turn your perfect AI prompts into repeatable toolsThe prompt After getting a great result, follow up with: "That was exactly what I needed. Can you write out the instructions or prompt that would get this same kind of result every time, so I can reuse it later?" A sample…
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Meet Tailstruck Pet Services — Carmel, IN 🐾Hey everyone! 👋 I'm Linds, owner of Tailstruck Pet Services, LLC — a solo pet care business serving Carmel, Zionsville, Westfield, and the surrounding Indy suburbs. I do dog walking, drop-in visits, and overnight/house sitting…
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CleaningHello! My name is Alyssa and I’m the owner of Magnolia cleaning Co! I love the thumbtack app because It has helped me grow my business tremendously over the last 3 years!
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What Would You Ask a Top Pro With 10+ Years of Thumbtack Experience?Cc: @Bretdouglas @DustiO @Bretdouglas67
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Getting Started On Thumbtackhow to capitalize on getting better at thumbtack
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IntroHi everyone! I am the Frank in Frank Zayas Photography. I’ve been on Thumbtack since its infancy, starting out in the Atlanta area but for the last 5 years now in the general Charlotte, NC area. Headshots, Family Portraits and Real…
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¡Atención, nuevos miembros! Conéctese, aprenda y gane créditos de Thumbtack.La comunidad de Thumbtack para profesionales es un espacio totalmente gratis donde puede conectarse con otros profesionales que saben lo que cuesta sacar adelante un negocio. Descubra estrategias que sí funcionan, reciba consejos de… -
New member alert: Connect, learn, grow your network — and get a chance to win Thumbtack credits.The Thumbtack Pro Community is a completely free space where you can connect with other pros who know what it takes to run a business. Learn strategies that are working, get advice from Top Pros, and share what you’ve learned with o… -
We Asked Top Pros: Which Thumbtack Metrics Do You Actually Track?P.s: You can check your performance dashboard here to improve ROI and lead quality
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July Community Top Voice of the Month - MyCleanCharlotteMaidThis month, we're excited to recognize MyCleanCharlotteMaid as our Community Top Voice of the Month! In July alone, MyCleanCharlotteMaid contributed to 13 discussions in the Community, sharing practical, easy-to-follow cleanin…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg…
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Limit the number of Pros customers can contact per jobI would like to suggest limiting how many Pros a customer can contact for the same job. Right now, customers can sometimes reach out to 7–8 Pros at once. When that happens, the chance of actually getting the job becomes very small f…
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Let Customers Choose between an Individual Professional and a Service CompanyI think Thumbtack could improve matching by distinguishing between independent professionals and service companies. This could be applicable across many different industries. Take house cleaning as one example. There can be very dif…
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Lead Prices Are Eating My Photography Business AliveI got an email from Thumbtack today saying: “Pros belong where decisions are made.” It talked about expanding the Pro Advisory Ecosystem so the people making decisions at Thumbtack can hear directly from the pros doing the work. So,…
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Musicians and Bands ideaUnlike contractors who have established businesses that actually are paid fairly for what they do, musicians are struggling to get a fair pay. We work for over & hours every engagement, we invest thousands of hours into practice…
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How do you obtain valid jobs without proper photos or specifications other then general information?I’m having a hard time getting thumbtack getting potential clients to submit pics or specifications other then general info of what they need done. I’m wasting so much money in jobs that are not specific enough. What do you do?
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Leads vs OpportunitiesI got a direct lead today and saw with "additional insights" that the client picked NINE PROS. I thought one of Thumbtack's promised benefits was limited competition. Did that change? I know it was nine because I was…
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Lead quality and the easy buttonI know Thumbtack is concerned with the quality of the leads, and rightfully so. If people are not actually hiring pros on the platform then there's no reason for us to throw our good money away. I've been thinking about…
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Accounting/PreloadingEveryday my accounting team yells at me for the number of small line items they have to enter from my credit card to Thumbtack. Everyday I explain to them the only way around it is preloading large amounts of money to Thumbtack, b… -
Paid Leads: Customers Schedule Appointments and Then DisappearI’d like to share an issue I’ve experienced several times with paid leads. A customer contacts me, we exchange messages, and agree on a specific date and time for me to come out. I reserve that time for the customer. In some cases, …
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More Details on Training Prospect PleaseI've been using Thumbtack for at least 10 years. Recently, I've notice that some profiles do not have much information (i.e. no gender, age, conditions, etc.). I really feel that this info is necessary so the right trainer…
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Customers Can’t See Our Rates Before Contacting Us — This Is Costing Pros MoneyI’d like to share some important feedback about the way pricing is currently displayed to customers. Previously, customers could see a Pro’s hourly rate before contacting them. This was extremely helpful because customers could imme…
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How can a cleaning service get more leads on this platform?Hello, community members, my name is Edith and I have property cleaning service. live in Spring Texas but can also working around Spring, The Woodlands and Tomball Texas. Question is, how can a cleaning service company get more refe…
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Request to restore original direct phone communication systemI am writing to express my strong frustration with the current relay phone system. The automated proxy routing creates unnecessary friction, leading to missed calls, delayed responses, and poor communication with potential clients. …
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Get rid of the miss leading thingsdear thumbtack stop miss leading the customers when they are choosing a pro. You get paid no matter what stop encouraging them to reach out to multiple pros for a $100 service. We do not offer free estimates as stated in our profile… -
Frustrated With an Unresolved Duplicate Lead ChargeI would like to share a situation that has been very frustrating for me with Thumbtack. Thumbtack has been one of my main sources of work since I started building my cleaning business, and I’m very grateful for the clients I’ve bee…
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Looking for Advice: How Do New Remodeling Contractors Get More Local Customers?Hi everyone! We are OBEDSTONE CONSTRUCTION LLC, a new construction and remodeling company serving the local community. While our company was recently established, I bring over 2 years of hands-on experience in construction and remod…
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ…
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Feedback About Premature Review RequestsI’d like to share some feedback about the automatic reminders encouraging Pros to ask customers for reviews shortly after receiving a lead. I frequently receive a new lead, and only about 10 minutes later Thumbtack sends me a me…
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“Get Quotes From Top 3 Pros” Button - Damaging Conversion and Lead Quality“Get Quotes From Top 3 Pros” Button — Damaging Conversion and Lead Quality I’ve been using Thumbtack for years and have invested a significant amount of money into building our presence on the platform - hundreds of reviews, a stron…
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What’s the Most Overlooked Part of a Move-Out Clean?Move-out cleaning always seems straightforward at first—until you start going room by room and realize how many little details can get missed. The obvious areas are usually the kitchen, bathrooms, bedrooms, and floors. But the thing…
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