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Thumbtack Community

Discussion List

  • Lemargriffinfilms
    Advice from a Top Pro
    Hello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person…
    Announcement Lemargriffinfilms 150 views 5 comments Most recent by Erica_AgapeArts1 Business Resources
  • SweetLemon1990_
    Great at What @ I do!... When did you find out, you had the magic touch
    Talk to me people!!! My name is Jamye from Atlanta and I love organizing!. I have been doing it successfully for over a year full time! I love it and it loves me! So When did you find out, you have the magic touch!!! Your hands cre…
    Announcement SweetLemon1990_ 19 views 2 comments Most recent by busyb Community News
  • DustiO
    A new Rewards period is coming.
    We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
    Announcement DustiO 18 views 0 comments Started by DustiO Thumbtack Pro Rewards
  • DustiO
    Introducing Front Desk.
    Our pros with Gold or Platinum Pro Rewards status, are part of a select group that can participate in our Pro Partnership Committee. Last rewards period, they told us that answering potential customers quickly — even when you’re on …
    Announcement DustiO 21 views 0 comments Started by DustiO Thumbtack Resources
  • perrysto
    Can dealing with negative customer interactions actually help your business?
    In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, thinki…
    Announcement perrysto 172 views 13 comments Most recent by Mage Business Resilience
  • BITBLeah
    Do you send out a follow up for a review to finished jobs?
    One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin…
    Announcement BITBLeah 135 views 12 comments Most recent by HOLCS_2021 Business Resources
  • Rvpto
    Opportunities are Broken
    I'm sure it can't just be me, but no lead (ever) for all of 2022 has not even "read" my message to them. I get that I will not be hired 100% of the time, but I don't see a "read' checkmark on any of them, nor have any…
    Rvpto 8 views 1 comment Most recent by DustiO Thumbtack Resources
  • TheDirtyRoof
    New User - Questions and Help
    Hi Community! I just started using ThumbTack I've been sending messages to "Opportunity" leads, because I have not gotten any Direct Lead, but If I go to my "Sent" folder, I don't see any Checkmarks, so I assume…
    TheDirtyRoof 9 views 7 comments Most recent by Rvpto Thumbtack Resources
  • DustiO
    May Contest: Preparing for Summer
    Is anyone else totally weirded out that it's already May?! It's got me thinking about Summer plans - like camping, hiking, and road trips! But, as business owners Summer can bring challenges. Some of you are heading into your busies…
    DustiO 62 views 6 comments Most recent by Drphlgd69 Community News
  • Photopro
    Changes made on my profile doesn't get reflected on customer view
    I started my Thumbtack account about 10 days ago. I have completed my profile and got a couple of direct leads. Today, I modified my projects to delete a project. I also updated my prices. But none of those changes get reflected on …
    Photopro 5 views 1 comment Most recent by DustiO Community News
  • kdiddy01
    Google or Outlook Calendar Sync
    so on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that…
    kdiddy01 7 views 2 comments Most recent by kdiddy01 Business Resources
  • Msanchez
    Calendar Issues
    First I’m glad to see others posting about the downfalls of thumbtack like refunds, lead price increases, etc. Last few times I tried bringing up thumbtacks fails my post would get deleted.. Now to my issue which I have brought up …
    Msanchez 33 views 2 comments Most recent by kdiddy01 Thumbtack Resources
  • bgood2021
    TT not working
    I've noticed that when a previous (and confirmed) client goes into TT to message me, TT send their (old) Lead to Opportunities. This may also explain why some leads never respond (like my last 20 leads)
    bgood2021 29 views 2 comments Most recent by Rvpto Network and Collaborate
  • DustiO
    Celebrate with us - show us your Thumbtack swag!
    Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
    DustiO 3.1K views 26 comments Most recent by DustiO Community News
  • DustiO
    Community Profile Photos: We want to see you!
    Hi all! Quick post here to encourage you to add a profile photo - while we are a virtual space, that doesn't mean we can't make meaningful connections - and having a photo really helps that! If you want to add a profile photo simpl…
    DustiO 11 views 0 comments Started by DustiO Community News
  • Julia
    Community at Thumbtack - APAC Tacks
    Introducing APAC Tacks, Thumbtack's Employee Resource Group for Asian and Pacific Islander employees. Their mission is to create a safe space of solidarity across diverse Asian identities. "When people think about ERGs, you mig…
    Julia 18 views 3 comments Most recent by Mage Inspiration
  • DustiO
    Welcome to our new Community members! (5/4)
    If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
    DustiO 53 views 2 comments Most recent by SweetLemon1990_ Community News
  • Elle__38
    Hola! The past few years have reminded us how important it is to take care of our health. My Gringas Locas (💙 México) Travel is an opportunity to reboot not only your health but your mind and spirit too! Our motto: "We're …
    Elle__38 5 views 0 comments Started by Elle__38 Thumbtack Pro Rewards
  • DustiO
    [CLOSED] April Contest: Spring Cleaning Tips
    Share your spring cleaning tips - these can be tips for anything from organizing your home to organizing your business! And, if you're like me you like to put your feet up with a cold beverage when you're done organizing. What bett…
    DustiO 82 views 9 comments Most recent by DustiO Community News
  • LondonLifts
    Additional Google Reviews
    When I created my thumbtack account it let me import the 6 I had. I now have 17 and want to add the additional Google reviews to my account. I keep getting the error message that I have already imported all Google reviews. Is there …
    LondonLifts 28 views 7 comments Most recent by DustiO Thumbtack Resources
  • Ctownsend1116_
    Customer View
    I went into my app today and went to customer view. I was surprised to see that about half way down the page it says "sorry this pro can not do this job at this time, but here are some other pros that can" then there is a …
    Ctownsend1116_ 18 views 2 comments Most recent by DustiO Network and Collaborate
  • MG_1021
    Issues with Refunds
    I recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
    MG_1021 27 views 4 comments Most recent by MG_1021 Thumbtack Resources
  • DustiO
    Marketing Workshops
    One of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di…
    DustiO 13 views 0 comments Started by DustiO Thumbtack Pro Rewards
  • DustiO
    [JOIN US TOMORROW] Network with other Thumbtack Professionals!
    Join us for our bi-weekly Community networking session, CommuniTEA. Where you can meet other pros and learn from each other. We meet every other Thursday via Zoom. See details here. Hope to see you there tomorrow!
    DustiO 12 views 0 comments Started by DustiO Community News
  • DustiO
    Introducing a new integration: Workiz
    We’re always looking for ways to help you automate your workflows, so you can focus on what you do best. We wanted to make sure you know about Thumbtack’s integration with Workiz. Here's how it works: Thumbtack leads land straight i…
    DustiO 25 views 0 comments Started by DustiO Thumbtack Resources
  • Linda_Finley
    Classification of Services
    I have repeatedly asked Thumbtack to separate the service "Quilting and Crochet" with no success. I have a quilting studio only and I continue to be billed for potential customers who are seeking crochet services that we …
    Linda_Finley 6 views 1 comment Most recent by DustiO Community Leaders
  • pmpazo
    Help - I cannot get support to reply to my emails
    I've been on the app for around 2yrs. I made it my full time job last fall & I worked hard & made Platinum rewards by the 3rd week in Jan. The problem is I cannot access any links on the rewards pages, gold & platinum. …
    pmpazo 32 views 14 comments Most recent by Melissa0823 Thumbtack Pro Rewards
  • Mustafa
    Hi everyone, and happy Sunday I need advice, one of my customers gave money (2K) to my subcontractor to buy lumber materials thinking that we are the same company, this sub didn’t refund the money nor provide the materials nor answ…
    Mustafa 16 views 6 comments Most recent by atozlocal2020 Network and Collaborate
  • DustiO
    Community Member Shoutout - Over 100 reviews!
    We have some professionals in our Community with over 100 reviews at over 4.5 rating. That is not an easy thing to accomplish, so I wanted to take a moment to give them a shout out! Congrats on this incredible accomplishment! @bill1…
    DustiO 50 views 3 comments Most recent by vancemk Inspiration