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Discussion List
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Join Earth Day Contest (Winner gets THUMBTACK SWAG ITEM!)With Earth Day just around the corner, we want to highlight the Pros making thoughtful, eco-friendly choices in their businesses. Big or small, sustainable changes make a difference. How to Enter Tell a story of one eco-friendly cha… -
How do you respond when a customer asks, “How much is this going to cost?”Hey Pro Community! I’d love to hear directly from you about what works best in real customer conversations. When a customer leads with, “How much is this going to cost?”, how do you usually respond? Do you give a price right away, a… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling… -
⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr… -
Top Pro BadgeI've reached Platinum Status but still do not see my Top Pro Badge in widgets that I can include on my website. When can I expect to have this available?Answered ✓ Jayna_Lattimore 129 views 5 comments 0 points Most recent by DustiO Thumbtack Pro Rewards
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Lead / Opportunity Format and RefundsThumbtack changed my life almost ten years ago. I am a jewelry designer, and after traveling to show my work for 15 years, I just wanted to stay home. Shifting to online sales did not work, but funding Thumbtack did. I got almost a…
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Unfair Lead Charge & Lack of Support (Where is Management?)@DustiO I wanted to share a frustrating experience I’ve had with Thumbtack’s refund dispute process, in the hopes of getting some transparency and accountability. As pros, we rely on fair billing and legitimate leads, but my recent …
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Do cleaning needs differ a lot between apartments and houses in your area?I’ve noticed cleaning apartments—especially in higher floors—comes with its own set of challenges compared to houses. Things like dust settling faster, smaller spaces getting cluttered quickly, and needing more frequent touch-ups se… -
Are Opportunity Leads prominently seen by the customer?I have sent out about 25 responses to Opportunity Leads and precisely ONE has even seen the message (shown by check mark). No response. Is it not easily seen by the customer that there has been a new message from an outside lead? Wh…
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Hello I am new here. Any tips for the platform?Hi I am Keith and I have a bookkeeping and finance consultation business. I am new to this platform and am interested in peoples ideas of Thumbtack. Please leave some comments so I feel all fuzzy inside. Just kidding, thank you for …
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Work on our healthHello Thumbtack family. I have been off the net for a little bit because I've been recovering from being in the hospital twice in the last 2 months. I'm a disabled veteran who's going through some really tough times. …
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today's webinarI can't seem to find today's webinar from 12-2 EST. Please help, thanks!
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I'm Carl new to the Community!I have a Renovation Company called Beaver Dam Renovations LLC. Been in business for 6 years now . Just looking to meet good people that's willing to share advice, experience with customers, what scaled there business, & wha…
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Emprender no es fácil… pero vale la pena 💪Detrás de cada negocio hay sacrificios que nadie ve: noches sin dormir, inversión sin garantías y momentos donde rendirse parece la opción más fácil. Pero aún así, los emprendedores siguen adelante. Crean oportunidades, generan…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Answered CarlMBunting84 14 views 2 comments 0 points Most recent by ArvinC Link your Thumbtack account with partner platforms
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Did Pro Numbers End?The new leads i have been receiving have reverted back to the old style. Did the pro numbers end?
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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What cleaning habits do you see clients doing that actually make things worse?I see a lot of clients trying to stay on top of cleaning, but sometimes the methods they’re using actually end up making things worse. Things like using the same cleaner on everything or using too much product come up pretty often.…
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JOIN US TOMORROW (Tuesday 4/14) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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New Organizer to ThumbtackHi! I'm new to the community and have been using Thumbtack Pro for a couple of months. I would love to connect and see how others are having success booking jobs on the platform. Thanks!
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Installation of ChandelierI am hiring a pro that is reasonable to hang my chandelier in my hallway, if you don't have a problem with vaulted ceilings and using a scaffold that I will rent from Home Depots on next weekend. Please let me know, text Debra…
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Blocking just a time period (not the entire day) on the calendarHi everyone, this used to be easy to do, but I don't see how to block a set of time (such as 10:00-4:00) on my calendar to avoid paying for unwanted leads. I've tried this on both my desktop and my phone. Can anyone advise…
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How to set the right lead budget as a new proIf you’re new to Thumbtack, one of the biggest questions is usually How much should I set for my weekly budget? That’s a great question. Let’s break it down in simple terms. First, understand what you control. Thumbtack uses exact …
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What part of post-construction cleaning do clients underestimates the most?I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl…
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New to ThumbtackThis discussion was created from comments split from: Welcome to our new group members — check in here!. -
Profile not visible in multiple ZIP codes despite correct targeting and top performance metricsHi everyone, I’m experiencing an issue with my profile visibility and would really appreciate some guidance. My targeting is set to a 150-mile service radius, and I can clearly see all selected areas on the map. However, my profile …
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Improving Quality of LeadsRecently the system changed and more AI was added to the platform. At first I was actually excited, thinking this would mean better screening and higher quality leads for all of us. Instead, I’m seeing the opposite: More minors re…
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JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1… -
Business name change/ID TeamI changed my business name legally a year ago, and Thumbtack still will not change it on my profile. They say the "ID Team" needs to handle it. I sent them what I needed to (at this point all my legal documents are with my…
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My fee is listed in my About section yet some leads don't book due to priceMy fee is based on industry standards, but I realize not in everyone's budget. My fee is clearly stated in my About section, yet another lead this week said my fee wasn't in his budget. I spent $41 for that. Anyone else ha…
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AnnaHi, I'm new here on Thumbtack and I'd like some help.
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❓What actually makes the difference between a 4-star and 5-star Airbnb clean?I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For …
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