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Community Discussions

Learn > Targeting

New Targeting policy hurts consumers as well.

When a consumer looks for a service on TT they assume they are seeing a fair representatin of pros in their area that are a pretty good fit.  They do not assume that the list is filtered by those who are paying to appear on that list w... Read more
8 Kudos
1

Plan > Ask another pro

Still the same.. No change

Ever since I complained to Thumbtack and the targeting preferences changed, I no longer get leads like I did.  My targeting preferences are on, I’ve maintained 5 star reviews, done everything I’ve been asked to do to keep my “status” u... Read more
4 Kudos
6

Connect > Bay Area pros

I feel it's important to give a reason for declining an offer, and the app does not allow it.

Hello Pros,I'm a chef and instructor with 40+ years in the food business. I just declined an offer that was out of my area of expertise, and it left me with a concern.If a non-Thumbtack client were to approach me with a request that is... Read more
3 Kudos
1

Learn > Targeting

Targeting

I never turned on targeting. I live in CT. and get leads from NJ. and Pa. My travel preferences are 20mi. Plus it never sounded right to me. Now that it is mandatory", I was charged 3X for leads that I wasn't. One I answered within 30 ... Read more
3 Kudos
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Learn > Targeting

I’m at a loss...

I’ve had 1 lead this week.  It went no where.  I’m so frustrated.  I used to get a lot of them, now I get none.  No clue as to how to move forward.... 
2 Kudos
2

Learn > Community news

Welcome to our newest members of the Pro Community (09/16)

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas... Read more
1 Kudos
1

Plan > Ask another pro

Not finding customers anymore?

Hi Everyone! I am a piano teacher who has used thumbtack to find piano students for the past five years. It has always been such a wonderful tool and actually helped me fill out my studio last year, so that I had to turn my profile off... Read more
1 Kudos
3

Learn > Resource of the week

Resource of the week: why don't we require customer phone numbers? [video]

Hi everyone! This week I wanted to share a video from our Pro Resources video series designed to answer common questions about Thumbtack. This video answers the question of why we don't require customer phone numbers. If you've ever wo... Read more
1 Kudos
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Connect > Pro Stories

Pro Highlights - August 2020

In our work on the Pro Engagement team we have the opportunity to meet and learn about amazing pros across the country. We hear incredible stories of resilience, creativity, and community. We’d like to start sharing some of these stori... Read more
1 Kudos
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Connect > Pro Stories

Being a top pro is something I am very proud of.

Hope everyone in our thumbtack family are doing well in these rough times. Stay safe to everyone
1 Kudos
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Community members 25251 total members