Thumbtack Community
Discussion List
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July Community Top Voice of the Month - MyCleanCharlotteMaidThis month, we're excited to recognize MyCleanCharlotteMaid as our Community Top Voice of the Month! In July alone, MyCleanCharlotteMaid contributed to 13 discussions in the Community, sharing practical, easy-to-follow cleanin…Announcement ArvinC 20 views 1 comment 1 point Most recent by Jonathan_Stickland Wins and Recognition -
Getting Started On Thumbtackhow to capitalize on getting better at thumbtackAnnouncement Carleesha 112 views 3 comments 1 point Most recent by Jonathan_Stickland Thumbtack Pro Rewards -
What Would You Ask a Top Pro With 10+ Years of Thumbtack Experience?Cc: @Bretdouglas @DustiO @Bretdouglas67
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2Turn your perfect AI prompts into repeatable toolsThe prompt After getting a great result, follow up with: "That was exactly what I needed. Can you write out the instructions or prompt that would get this same kind of result every time, so I can reuse it later?" A sample…
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We Asked Top Pros: Which Thumbtack Metrics Do You Actually Track?P.s: You can check your performance dashboard here to improve ROI and lead quality
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Community Top Voice of the Month: NewPathJunkRemovalThis month, we're excited to recognize NewPathJunkRemoval as our Community Top Voice of the Month! In just six months on Thumbtack, they've already earned Top Pro status and 52 5-star reviews. They've also become an …
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Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Preset JobsI wish Thumbatck would concentrate on generating leads only like when they first started. Becoming a company that want to do everything for us Pros. I use to get hundreds of leads and now just a trickle. And I offer 6 services so it…
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Leads completely dissappearedHi Folks I know I'm not the only one I've read through thread after thread on this. Can someone help. We went from booking 5-10 new jobs per day from Thumbtack to zero. Not almost zero. Literally zero new leads. I see so…
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Quick RepliesSimple changes needed: -Stop limiting characters to 500, need 750 minimum. -Stop preventing using line breaks from us. -Allow us to use bold and or underline. Currently I cannot save any useful formatting of my quick replies. I … -
Which lead system works better for your business?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…Poll Ilya_Sotnikov1 593 views 13 comments 0 points Most recent by MyCleanCharlotteMaid Business Resilience
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The New Dedicated Number Feature Is Hurting Communication—Please Restore the Previous SystemI am writing to express my serious dissatisfaction with Thumbtack’s new dedicated phone-number system. This change has made communication more complicated, less direct, and less efficient for professionals who depend on Thumbtack to…
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Transparency for Clients about lead costsI am so frustrated. I am losing money to Thumbtack because customers won't follow through after I offer my time and services to set up the work connection. They stop communicating. I wonder if they are encouraged to reach ou…
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How do you respond when a customer asks, “How much is this going to cost?”Hey Pro Community! I’d love to hear directly from you about what works best in real customer conversations. When a customer leads with, “How much is this going to cost?”, how do you usually respond? Do you give a price right away, a… -
Uptick in "discounted lead" emailsAnyone else seeing an uptick in Thumbtack offering 15% off leads for someone to respond to leads? I'm getting them more frequently than ever before. Here's my confusion with this — if we now have to pay 10% more for leads…
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Accounting/PreloadingEveryday my accounting team yells at me for the number of small line items they have to enter from my credit card to Thumbtack. Everyday I explain to them the only way around it is preloading large amounts of money to Thumbtack, b…
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Thumbtack Number TextsAs we're all getting used to Thumbtack Numbers, I notice that when the message is texted, there are two auto replies of STOP and HELP included in the text. So if a lead hits STOP, does that count as a "Response" to Th…
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Question about TT numbersThis discussion was created from comments split from: Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?. -
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How Leads are pricedI would really like to get both pros and Thumbtack employee feedback on this. I am completely blown away by this. I received a lead for Furniture Assembly, 5 pieces. The lead went out to 2 additional pros, totaling 3 including m…
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Calling all Home Organizers & Cleaners!One of our home organizers, @SOUNIQUE007, is looking to connect with fellow pros in the cleaning & organizing space to swap ideas and learn from others who've grown their business. Whether you specialize in organizing, hous… -
Thumbtack Should Let Customers Choose: "Ready to Hire" or "Just Shopping Around"One simple change could improve the experience for both customers and Pros across every service category. Before submitting a request, customers should be asked one simple question: Are you ready to hire a professional, or are you…
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Are Instant-Response Leads Giving Large IT Companies an Unfair Advantage?One issue I don't see discussed enough is how virus removal, malware removal, and other urgent remote IT leads are effectively won by whoever contacts the customer first. In my experience, many of these jobs are decided within…
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Handyman / Computer Specialist - Available TodayLicensed, insured, and have 15 years experience in the northwest and have grown to take available work close to physical labor of necessity on a trial basis of minimum wage to work as a team or closer to $110 an hour as a private co…
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Remove Direct LeadsI'd like to remove the direct leads function and just receive the general leads that you pay ONLY if the prospect replies. The direct leads are not working out.
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We asked customers how hiring a pro felt in January…here’s what they told usBack in January, we checked in with customers after they reached out to a pro and asked how the whole experience felt. What made things easy. What caused friction. And what made them confident enough to move forward or not. Some of …
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What’s on Your Back-to-School Home Reset Checklist?Back-to-school season isn't just about backpacks and school supplies—it’s also a great time to reset your home. A little preparation now can help busy mornings run more smoothly throughout the school year. Some areas I like to …
Community Top Voice of the Month (July)
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