Discussion List

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  Poll: How could we improve lead quality?

  A lot of Community conversations are not simply about converting more leads. Pros are also trying to understand why a request that initially looked relevant turns out not to be a good fit. Sometimes a customer selects the wrong cate…

  Poll Announcement ArvinC 87 views 6 comments 0 points Most recent by ChaosToClarityLLC October 29Trending topics
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  Imagine a customer receives these two estimates for the same project

  Same price, different level of trust Imagine a customer receives these two estimates for the same project Both quote the same total. Only one tells the customer what they are actually getting. Estimate two, in full ( You can copy t…

  Announcement ArvinC 60 views 1 comment 1 point Most recent by MyCleanCharlotteMaid October 26New Pro Hub
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  From Marco: don’t forget to register for the Pro Summit.

  From Marco: don’t forget to register for the Pro Summit. Register for Pro Summit 2026 on Wednesday, October 28th at 7pm ET/4pm PT Click Here To Sign Up

  Announcement ArvinC 82 views 0 comments 0 points Started by ArvinC October 23 Community News
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  Recap: Pro Summit 2026

  Did you miss the event? Want to hear it all again? You’re in luck, our event recap just dropped. Watch it here:

  Announcement ArvinC 413 views 0 comments 1 point Started by ArvinC October 21 Thumbtack Resources
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  "[Pro Summit] showed me that the engine is not simply a robot… "

  “...and that people like me actually run and use Thumbtack.” — Pro Summit 2025 attendee Consider this your invite to the Thumbtack Pro Summit 2026 on October 28th, 7pm ET/4pm PT. CEO Marco and other leaders will highlight the tools…

  Announcement ArvinC 72 views 4 comments 0 points Most recent by ArvinC October 16Trending topics
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  Registered for the Pro Summit? Invite your fellow pros! 🎉

  Excited for the Pro Summit? Spread the word and invite other pros to join you! We've made it easy with downloadable digital invites you can share on social media or send directly to your fellow pros. Help us bring more pros tog…

  Announcement ArvinC 27 views 0 comments 1 point Started by ArvinC October 14 Trending topics
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  How Top Pros Turn One Job Into Repeat Clients (Without Being Pushy)

  Announcement ArvinC 228 views 1 comment 0 points Most recent by MyCleanCharlotteMaid September 25New Pro Hub
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  Getting Started On Thumbtack

  how to capitalize on getting better at thumbtack

  Announcement Carleesha 332 views 4 comments 1 point Most recent by ArnoldMenjivar August 22New Pro Hub
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  Community Code of Conduct

  The following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…

  Announcement Meckell 6.9K views 29 comments 12 points Most recent by ArvinC April 20Community News
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  ⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐

  Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg…

  Announcement jcardona 703 views 0 comments 2 points Most recent by jcardona December 2025Comunidad en Español
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  ¿Cuál es el mejor servicio IPTV en España en 2026?

  ¡Hola a todos! Estoy pensando en cambiar mi servicio de televisión y me gustaría conocer las experiencias de personas que utilizan IPTV en España. Para mí, los aspectos más importantes son: Streaming estable y sin interrupciones. Bu…

  happy12088 4 views 0 comments 0 points Started by happy12088 3:38PM Share Your Projects
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  Has anyone used the Help Chat?

  I was supposed to have an onboarding call with someone from Thumbtack. Twice it was scheduled and both times they didn't call at the scheduled time and didn't reply to my emails. I have no other way of contacting them or a…

  Answered Allister 32 views 7 comments 0 points Most recent by MyCleanCharlotteMaid 2:16PMNew Pro Hub
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  Hvilken IPTV-tjeneste fungerer best i Norge?

  I'm considering switching TV solutions and wondering which IPTV services people in Norway are actually satisfied with. The most important things for me are stability, good picture quality, an easy app on Smart TV or Apple TV, a…

  happy12088 5 views 0 comments 0 points Started by happy12088 1:58PM Share Your Projects
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  Welcher IPTV-Anbieter funktioniert in Deutschland am besten?

  Hallo zusammen! Ich überlege, meinen bisherigen TV-Anbieter zu wechseln und möchte wissen, welche IPTV-Dienste in Deutschland wirklich empfehlenswert sind. Mir sind besonders diese Punkte wichtig: Stabiles Streaming ohne ständige Un…

  happy12088 7 views 0 comments 0 points Started by happy12088 1:03PM Share Your Projects
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  What Should You Look for in a Reliable IPTV Service?

  Hi everyone! I've been learning more about IPTV and online streaming services, and I'm curious about what people consider most important when choosing a reliable provider. For me, some key factors are streaming stability, …

  happy12088 7 views 0 comments 0 points Started by happy12088 12:21PM Share Your Projects
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  How real pros are putting our new tools to work

  We asked members of our Pro Advisory Board to share how they're using Thumbtack's latest tools and features in their day-to-day work. Hear directly from fellow pros as they share their experiences, what they've learne…

  ArvinC 8 views 0 comments 0 points Started by ArvinC November 2 Thumbtack Resources
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  Customers Can’t See Our Rates Before Contacting Us — This Is Costing Pros Money

  I’d like to share some important feedback about the way pricing is currently displayed to customers. Previously, customers could see a Pro’s hourly rate before contacting them. This was extremely helpful because customers could imme…

  ArthurHandyman 504 views 23 comments 6 points Most recent by ArvinC November 2Thumbtack Resources
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  The new Phone number situation

  Hi Team! Long-time Thumbtack user here and I am really concerned about not having access to real phone numbers now. I replied to a lead, paid a significant amount of money. They did not reply to my message and when I try to call …

  Answered KesXcent 1.5K views 17 comments 4 points Most recent by ArvinC November 2Thumbtack Resources
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  Concerns About Incorrect Lead Matches

  This discussion was created from comments split from: Recap: Pro Summit 2026.

  System 10 views 3 comments 0 points Most recent by ArvinC November 2Thumbtack Resources
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  Why do I receive direct leads where customer's budget is less than half my published rates?

  I keep getting direct leads where the customer's budget is half or less than half my published rates. I feel this is an issue that can be easily filtered on the back end but is left unaddressed because it's profitable for …

  Triple8Dj 139 views 4 comments 0 points Most recent by MyCleanCharlotteMaid October 30Thumbtack Resources
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  Is anyone else frustrated with the cost/use of Thumbtack

  Not only have they doubled the cost for each lead since I started using it back in 2021, but now they have taken away the ability to have the customers phone number leaving it much harder to directly contact the customer. The use of…

  Jennifer_Cervantes 106 views 11 comments 2 points Most recent by ArvinC October 29Feedback in Action
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  Why Was Partial-Day Availability Removed for Pros?

  I’ve reached out to Thumbtack Support about this before but unfortunately never received a clear answer, so I’m hoping someone can provide one. Previously, Thumbtack Pros were able to block off specific hours on a particular day. Fo…

  Answered ali7 20 views 1 comment 0 points Most recent by ArvinC October 29Feedback in Action
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  Uptick in "discounted lead" emails

  Anyone else seeing an uptick in Thumbtack offering 15% off leads for someone to respond to leads? I'm getting them more frequently than ever before. Here's my confusion with this — if we now have to pay 10% more for leads…

  SarzozaPhoto 104 views 8 comments 0 points Most recent by MyCleanCharlotteMaid October 29Trending topics
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  2

  Up
  Leads

  The changes on Thumbtack has been great however when a potential client is inquiring services from multiple pros their individual terms and conditions are not viewed. For example my profile specifically says that I do not use pre pu…

  Active Letsbiz22 70 views 4 comments 2 points Most recent by MyCleanCharlotteMaid October 28Pro AI Hub
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  Pro Summit favorite is back: Pro Panel Q&A

  The much-loved Pro Panel is back for this year’s Pro Summit. Not sure what to expect? Watch last year’s Pro Panel and then comment below with the questions you’d want to ask during the Q&A.

  Announcement ArvinC 37 views 0 comments 0 points Started by ArvinC October 26 Trending topics
• 
  Meet our first ATL Top Pro Ask Me Anything (AMA) guest Donald

  Atlanta Pros, this one's for you. Donald, owner of Argo Home Services, has spent more than a decade building a home services business and growing it into a 19-person team. Bring your questions about growing a team, managing pro…

  Announcement ArvinC 19 views 0 comments 0 points Started by ArvinC October 26 Atlanta Pro Community
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  Platinum Status Issue Unresolved for Two Months

  Hello @DustiO , I am the owner of Gela Home Repair, and I need assistance with an issue that has remained unresolved for approximately two months. My Thumbtack Pro Rewards page confirms that my current status is Platinum, but anothe…

  GelaHomeRepair 53 views 4 comments 1 point Most recent by DustiO October 23Thumbtack Pro Rewards
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  Direct Leads

  I started using Thumbtack about 17 years ago and it was a very good stable platform to use to get hired for jobs. Each job then cost 3 to 11 dollars at most. I didnt have to deal with all the Direct leads and setting up a budget per…

  SBFHAWK 33 views 1 comment 1 point Most recent by ArvinC October 23Trending topics
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  Bug reporting

  My friends at Thumbtack, I believe with the latest update, leads we receive that we move to archived (we usually move them once we feel they are dead and not worthy of being contacted again) sometimes get messages from potential cu…

  Jonathan_Stickland 76 views 2 comments 0 points Most recent by MyCleanCharlotteMaid October 22Feedback in Action
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  Blocking just a time period (not the entire day) on the calendar

  Hi everyone, this used to be easy to do, but I don't see how to block a set of time (such as 10:00-4:00) on my calendar to avoid paying for unwanted leads. I've tried this on both my desktop and my phone. Can anyone advise…

  Answered ladyvincenza 996 views 44 comments 1 point Most recent by MyCleanCharlotteMaid October 21Thumbtack Resources