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What Would You Ask a Top Pro With 10+ Years of Thumbtack Experience?Cc: @Bretdouglas @DustiO @Bretdouglas67 -
New member alert: Connect, learn, grow your network — and get a chance to win Thumbtack credits.The Thumbtack Pro Community is a completely free space where you can connect with other pros who know what it takes to run a business. Learn strategies that are working, get advice from Top Pros, and share what you’ve learned with o… -
Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or …
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig…
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Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is … -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
Kitchen Grease Travels Farther Than You ThinkWhen we think about kitchen grease, the stovetop is usually the first place that comes to mind. But cooking residue doesn’t always stay where the cooking happens. Over time, tiny grease particles and splatter can settle on cabinet d… -
Pro StatusHi, @DustiO - Hope you are doing well! I was recently notified that I've achieved Gold status, but I don't quite understand how the points work or how to earn them. Thanks! -
Non responsive leads/ refund issuesIs it me or is most of the leads now non responsive ? Don’t answer phone and I literally call less than a minute after getting notification of a new lead, don’t respond to text, don’t respond to message via thumbtack app. BEFORE th…
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Does Your Kitchen Need Deep Cleaning More Often Than the Rest of Your Home?The kitchen is one of the hardest-working rooms in any home, and even with regular cleaning, buildup can happen faster than we realize. Everyday cooking can leave a thin layer of grease on cabinet fronts, backsplashes, range hoods, …
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Do You Need to Clean Before Your Cleaning Team Arrives?One question homeowners sometimes have before a professional cleaning is: “Do I need to clean before the cleaners come?” The short answer is no! 😊 You’re hiring a cleaning service so you don’t have to do the cleaning first. However…
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THUMBTACK’S NEW PRO COMMUNITY SIGN-UP SWEEPSTAKES: OFFICIAL RULESTHUMBTACK’S NEW PRO COMMUNITY SIGN-UP SWEEPSTAKES OFFICIAL RULES NO PURCHASE NECESSARY TO ENTER OR WIN; A PURCHASE WILL NOT INCREASE AN ENTRANT’S CHANCES OF WINNING; VOID WHERE PROHIBITED. AFFIDAVIT OF ELIGIBILITY, RELEASE OF LIABIL…
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DIY Cleaning vs. Professional Cleaning — Where Do You Draw the Line?Keeping a home clean doesn’t have to be all DIY or all professional help. In many homes, the best routine is a combination of both. Daily habits like wiping counters, vacuuming, picking up clutter, cleaning bathrooms, and mopping c…
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The New Dedicated Number Feature Is Hurting Communication—Please Restore the Previous SystemI am writing to express my serious dissatisfaction with Thumbtack’s new dedicated phone-number system. This change has made communication more complicated, less direct, and less efficient for professionals who depend on Thumbtack to…
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We asked customers how hiring a pro felt in January…here’s what they told usBack in January, we checked in with customers after they reached out to a pro and asked how the whole experience felt. What made things easy. What caused friction. And what made them confident enough to move forward or not. Some of …
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What’s on Your Back-to-School Home Reset Checklist?Back-to-school season isn't just about backpacks and school supplies—it’s also a great time to reset your home. A little preparation now can help busy mornings run more smoothly throughout the school year. Some areas I like to …
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Does a 10-Minute Evening Reset Really Make Mornings Easier?Busy school mornings can feel a lot less stressful with just a few minutes of preparation the night before. A simple 10-minute reset can make a big difference. Some of the habits that help the most include: Returning shoes and backp…
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Cleaning and leadsGreetings everyone my name is Louis Hall and I'm happy to be apart of the thumbtack community 😁 I'm new at this so bare with me
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Thumbtack Numbers Policy: Give Us Back Real Phone NumbersTo the Thumbtack Product Team and Corporate decision-makers, Let’s stop pretending this proxy number system is an "upgrade" or a "feature." It is completely backwards, and it is actively crippling your core demog…
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How Do You Explain the Difference Between Standard and Deep Cleaning?I’ve noticed that many clients aren’t always sure whether they need a standard cleaning or a deep cleaning. A standard cleaning usually works well for routine upkeep—dusting, bathrooms, kitchen surfaces, vacuuming, and mopping. A de…
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New post old discussionSo still can’t see any positive responses on the confusing phone number change . My spending is way up, no live contacts , most calls I make have been to unavailable people or the voicemail hasn’t been set up. had three in one day …
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Monthly Cleaning vs. One-Time Cleaning: Which Works Better for Your Home?One of the most common questions homeowners ask is whether they should scheduled a recurring monthly cleaning or simply book a one-time service when the house needs it. The answer really depends on your home and your lifestyle. Mo…
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Hot Services This SummerSummer can look very different depending on what services you offer. Some pros see a steady increase in bookings, while others notice slower activity. Often, it comes down to how closely your services align with what customers are …
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Why Does Dust Come Back So Quickly After Cleaning?Have you ever finished cleaning your home, only to notice dust again a day or two later? You're definitely not alone. In Charlotte, dust often comes from more than jjust inside the house. Pollen, HVAC airflows, pets, shoes, ce…
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