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Discussion List

  • DustiO
    Thumbtack’s 2024–2025 Pro Advisory Board
    Introducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runni…
    Announcement DustiO 197 views 8 comments Most recent by PestSupportServices
  • Swebbinteriors
    Network
    I would love to network with real estate agents in my area that have clients in need of home staging
    Announcement Swebbinteriors 192 views 5 comments Most recent by yahyaikan
  • KCInvestigations
    Something is seriously wrong
    I was looking at my business insights just now, and it is using October 21 as “a week ago.“ Look at these stats and tell me there isn’t something seriously wrong. It says 14 leads compared to “a week ago,” yet I’ve received ZERO lea…
    Answered KCInvestigations 40 views 8 comments Most recent by KCInvestigations
  • aveli1
    Account deactivated
    Account got deactivated for no reason. Please help
    aveli1 20 views 1 comment Most recent by DustiO
  • Rayts1988
    Custom budget for leads
    I have a business and I have been using thumbtack for years now. I have experienced this platform thru a lot of there changes and updates. The fact that they don’t allow you to adjust you budget until Monday does not seem feasible t…
    Rayts1988 29 views 1 comment Most recent by chilogm1
  • jdinsmoor
    Why I'm I not given a specific reason for denying my request for refund?
    It is not fair to be charged when a person that request my services never looks at my quote or does not respond to texts and will not answer the phone. This was not done in good faith and I should not be charged for it.
    Answered jdinsmoor 59 views 5 comments Most recent by DustiO
  • jdinsmoor
    Why doesn't Thumbtack make its fee structure public?
    I have been working with Thumbtack for several years and still don't have a clue how the fee structure works. I am charged anywhere from $37 to $100 to do the same job at the same distance from my home.
    Answered jdinsmoor 27 views 1 comment Most recent by DustiO
  • jdinsmoor
    Question jdinsmoor 20 views 0 comments Started by jdinsmoor
  • JulietH
    False Negative Reviews- Yes, Thumbtack Allows These to Stand Without Evidence
    Today, I received a negative review riddled with lies from a man named Fardad Niknam. I never provided him services because he refused to make any payment, yet Thumbtack has allowed the review to remain. I also selected that I was n…
    JulietH 64 views 4 comments Most recent by JulietH
  • Smoothe
    What are we doing ABOUT THIS PROBLEM
    My big problem is why cant they make sure the customers only contacted 1 pro at a time , that way its easier for a pro to win the job its real bad and sad at the same time, LETS TAKE IT TO TIKTOK
    Smoothe 51 views 2 comments Most recent by DustiO
  • DustiO
    Join us at our Pro Summit.
    Why attend? Hear from Thumbtack leaders.
 Our CEO, Marco Zappacosta, and other Thumbtack leaders will share how your feedback guides our product improvements. See exclusive demos.
 Get a sneak peek of new and updated features you’ve…
    DustiO 168 views 8 comments Most recent by DustiO
  • tifanysousa
    Answered tifanysousa 13 views 1 comment Most recent by DustiO
  • MrTTennessee
    What % of "direct leads" actually end up booking you?
    I've gotten ~30 "direct leads" on thumbtack, and every single one has just vanished after 1 or 2 messages. Curious to hear if other contractors are also getting a high % of ghost leads. I understand that you won't book a …
    Poll MrTTennessee 152 views 7 comments Most recent by DustiO
  • MrTTennessee
    How often do you get auto-leads outside your travel preferences?
    How often do you get auto-leads outside your travel preferences? It seems like I get at least one per week. My travel preferences are set to 30 miles to avoid trouble, and it still happens. Last week I had an auto-lead 1,132 miles a…
    Answered MrTTennessee 23 views 2 comments Most recent by MrTTennessee
  • Mightyoaks
    Does Instant Booking work for you?
    I am very disgruntled with instant booking. I had a text communication with Thumbtack today and here’s some of what it said. What a waste of my time  them: We hope you will try Instant Booking and continue to advertise on our platfo…
    Poll Mightyoaks 196 views 1 comment Most recent by allcolorscarpet
  • Susanvenning_60
    Clients booking more than one person at a time
    Good Afternoon, I am new to Thumbtack and have been trying to figure out how to handle clients who reach out to book more than one person and have a discussion call but go with someone else. Do I get charged for that? How can I stop…
    Susanvenning_60 117 views 3 comments Most recent by DustiO
  • TrudysMom
    Big Ticket Items
    I did a wedding for a client that found me on Thumbtack. The wedding was July 14th and they still owe me a balance of $1000. They are giving me some BS story that he had to order a new card and it has not come in the mail yet. I di…
    TrudysMom 71 views 1 comment Most recent by DustiO
  • daliat07
    Very disappointed in what thumbtack has become
    We've been on thumbtack for almost 2 years. This used to be a good resource for leads. Sadly, we will not use this platform anymore. I've given a few chances to set if things will get better and all were a bunch of dead leads which …
    daliat07 81 views 1 comment Most recent by DustiO
  • Mark_Saunders
    Question about how to expand my Thumbtack profile.
    I am a local personal fitness trainer and want to expand my coaching to virtual coaching. Do I need to set up a new profile or can I use my existing profile so I can set my distance settings?
    Mark_Saunders 46 views 1 comment Most recent by DustiO
  • pedroj
    Novo Webinar em Português Disponível em Nossa Biblioteca On-Demand!
    Temos notícias empolgantes para compartilhar com você. Estamos muito felizes em lançar uma série de webinars em português para atender melhor nossa incrível comunidade de falantes de português. Nosso primeiro webinar sobre como caus…
    pedroj 82 views 0 comments Started by pedroj
  • Vianca_beauty
    Settings
    Hello I have a issue with the location services I’m not in TN and a keep receiving clients I’m in NY city I only provide services around NY and Ct
    Vianca_beauty 237 views 3 comments Most recent by DustiO
  • DustiO
    Celebrate with us - show us your Thumbtack swag!
    Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
    DustiO 20.2K views 85 comments Most recent by DustiO
  • DustiO
    Welcome to our new Community members — June 2024
    If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
    DustiO 114 views 4 comments Most recent by JulietH
  • Candace_Silva44
    Deactivated Account
    We are Soft H2O and have no association with any other company. Thumbtack claims we are tied to an irrigation company but can not give me any details. We have been with them for8 years and they randomly just deactivated our account …
    Candace_Silva44 122 views 2 comments Most recent by DustiO
  • GundamSLK
    Re New: Customers can now book you from Google
    @DustiO I already had my own Google Reserve booking system setup with different appointment system. How do I make sure I opt out of integration. I fill up a form already. I ti may mess up my google business profile. I just received…
    GundamSLK 169 views 2 comments Most recent by GundamSLK
  • JulietH
    Thumbtack Lead Prices Exorbitant
    Over the last 6 months, Thumback has raised lead prices by 50% and allows for far too much competition. I'm on the brink of going out of business, spending thoursands of dollars per month. Is this common?
    JulietH 191 views 6 comments Most recent by Bretdouglas
  • DustiO
    Welcome to our new Community members — May 2024
    If you're tagged in this post, you've joined the Community over the past 2 months - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - o…
    DustiO 169 views 7 comments Most recent by DustiO
  • DustiO
    ICYMI — Today's CommuniTEA Recap
    I don't always post a recap from these sessions, but today we had such a great conversation, I wanted to share about it! One of our Community members @Mage (music instructor and performer) posed a question to the group about how bes…
    DustiO 231 views 6 comments Most recent by Mage
  • DustiO
    Your feedback in action
    Here in the Community, we strive to foster a spirit of “building together.” While we continuously meet with our Pro Advisory Board to help us keep our fingers on the pulse of how the Thumbtack platform is working for pros, we’re als…
    DustiO 1.1K views 14 comments Most recent by Bricago
  • Julie_Schmolke
    Anniversary Swag?
    How do I actually get my anniversary swag? The link I clicked only brings me to this community page. Please let me know. TIA.
    Julie_Schmolke 44 views 1 comment Most recent by DustiO
  • DustiO
    [JOIN US] CommuniTEA: Live Community bi-weekly networking
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 274 views 11 comments Most recent by Mage
  • Walters_Electric32
    Excessive pros contacted
    I would like to know why was this customer allowed to contact 8 seperate pros for the same job. Mind you the lead cost me $102.90 just $1.10 short of my max lead price. Just for this customer to not even respond.
    Walters_Electric32 106 views 3 comments Most recent by Walters_Electric32

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