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See the latest Community happenings.
Discussion List
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What did your first 30 days on Thumbtack actually feel like? 👀Starting on Thumbtack can feel exciting, confusing, motivating, or all three at once. We’d love to hear how your experience started. Your story could really help newer pros set expectations and learn from real experiences. -
How media affects client volumeI’ve managed social media accounts across home services, healthcare, sports, crypto, and ecommerce, and no matter the industry, the brands that elevated their visuals always elevated their results. Strong media changes perception, a…
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3 Media Must-Haves on Your Thumbtack ProfileWant to stand out and build trust faster? Start with these three essentials:1. A Strong Profile Photo Make it clear, professional, and representative of you and your best work 2. Jumpstart Your Profile with 3–5 High-Quality Photos …
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Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or … -
June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig… -
Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is … -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
This is bad for my businesswe are all techs and understand what you are trying to accomplish. Those who rely on this for there livelihood like I do getting 4 calls daily to none is unacceptable. Been here since 2012 this is a horrible ideal. I spend over … -
New phone call system started todayGoing thru app calls. The connection between me and clients is horrible. Echos, break up , and pauses, horrible communication now. Is this because we are being recorded and thumbtack is trying to save in data space?? Horrible horrib…
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Please don’t do thisplease don’t take away our access to the clients phone numbers. I’ve been with thumbtack for 4 years and having access to their numbers is a big reason why I’ve been able to be successful using thumbtack. I spend a lot of money on t…
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New phone number policywhat are Pros thought on it?? Not getting live numbers for leads …. I have been in the test area and clients are getting confused from going thru an auto dialer controlled by thumbtack. We will no longer be able to connect live th…
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Different Floors Need Different Cleaning MethodsOne of the most common mistakes homeowners make is cleaning all floors the same way. Hardwood, laminate, tile, and carpet each require different care to avoid damage and extend their lifespan. This quick guide breaks down safe clean… -
❄️ Winter Cleaning Checklist for HomeownersWhen we spend more time indoors during winter, dust, allergens, and buildup increase faster than most homeowners realize. A seasonal reset helps maintain indoor air quality and keeps surfaces in good condition. Here’s a simple winte…
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What cleaning standard makes the biggest difference in short-term rental reviews?I’ve noticed with short-term rentals, it’s usually the small details that end up affecting guest reviews the most. Things like fresh-smelling rooms, spotless bathrooms, stocked essentials, and doing a final walkthrough before check-…
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(Closed) Mother’s Day Community Photo Contest ( Winner gets a Thumbtack Bluetooth speaker!)Mother’s Day is around the corner and we would love to celebrate the amazing moms and mother figures in our Thumbtack community. 🌷 How to participate Share a photo that captures a special Mother’s Day moment for you. This could be …
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Do your clients request more cleanings during the summer?I’ve noticed summer tends to bring a different kind of cleaning routine for a lot of clients. Between kids being home more, extra foot traffic, vacations, guests visiting, and pollen/dust coming in constantly, homes seem to need ref…
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New Community Member!This discussion was created from comments split from: Welcome to our new group members — check in here!. -
JOIN US TOMORROW (Tuesday 5/13) for CommuniTEA Networking & Mentorship SessionIf you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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IntroductionHi everyone! I’m Jordan, owner of PourPgh Event Bartending Services, a mobile bartending service based in the Pittsburgh area. I’ve been bartending for about 18 years and recently started PourPgh to bring a more personalized, …
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Welcome to Our Newest Pros!We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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Do waterfront homes come with different cleaning challenges?I’ve noticed homes near the water seem to need a different kind of upkeep compared to regular residential cleanings. Things like extra dust/pollen from open windows, moisture in bathrooms, and more floor debris from outdoor traffic …
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Creative Ways to Use Short Video on Your Thumbtack ProfileMost Pros think they need a polished, professionally produced video to stand out. You don’t. Sometimes, 22 seconds of value is more powerful than a 2-minute sales pitch. Recently, Nick Bennett @Nick_Bennett) , Owner of AC Inc Roofin…
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When do you usually recommend carpet cleaning to your clients?I’ve noticed a lot of clients aren’t always sure when carpet or rug cleaning is actually needed vs when it can wait. Some wait until there are visible stains, but things like odors, pets, and allergies seem to be bigger factors in m…
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the obvious politics are plastic products better than wood🤑 in light of current production costs
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Do cleaning needs differ a lot between apartments and houses in your area?I’ve noticed cleaning apartments—especially in higher floors—comes with its own set of challenges compared to houses. Things like dust settling faster, smaller spaces getting cluttered quickly, and needing more frequent touch-ups se…
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Join Earth Day Contest (Winner gets THUMBTACK SWAG ITEM!)With Earth Day just around the corner, we want to highlight the Pros making thoughtful, eco-friendly choices in their businesses. Big or small, sustainable changes make a difference. How to Enter Tell a story of one eco-friendly cha…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…
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Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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What cleaning habits do you see clients doing that actually make things worse?I see a lot of clients trying to stay on top of cleaning, but sometimes the methods they’re using actually end up making things worse. Things like using the same cleaner on everything or using too much product come up pretty often.…
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JOIN US TOMORROW (Tuesday 4/14) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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How to set the right lead budget as a new proIf you’re new to Thumbtack, one of the biggest questions is usually How much should I set for my weekly budget? That’s a great question. Let’s break it down in simple terms. First, understand what you control. Thumbtack uses exact …
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What part of post-construction cleaning do clients underestimates the most?I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl…
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JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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❓What actually makes the difference between a 4-star and 5-star Airbnb clean?I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For …
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Runner/AssistantHello friends, I run errands and do pickups, doctor's appointments, and groceries. You are in need of a reliable punctual person to help accomplish your tasks. Look no further. Feel free to reach out. Thank you.🙃
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JOIN US TOMORROW (Tuesday 4/1) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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