Community News
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Discussion List
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Where Do You Get Your Industry News? (Take the survey)The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where … -
Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or … -
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig…
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Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is … -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
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Pet Owners: What's Your Best Trick for Keeping Pet Hair Under Control?If you share your home with a dog or cat, you know pet hair has a way of showing up everywhere—on furniture, floors, baseboards, and even in places you wouldn't expect. Over time, I've found that it's not one big clea… -
Cleaning Tips for Ballantyne & South Charlotte HomesKeeping a home fresh in Ballantyne and South Charlotte can feel like a lot, especially with kids, pets, pollen, hardwood floors, busy kitchens, and bathrooms that need constant attention. Here are a few simple habits that make a bi…
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What's One Small Cleaning Habit That Makes the Biggest Difference in Your Home?We often think keeping a home clean requires big weekend cleaning sessions, but I've found that small daily habits can have an even bigger impact over time. Simple things like making the bed, clearing kitchen counters, doing a …
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Does Pollen Season Make Your Home Feel Impossible to Keep Dust-Free?Living in Charlotte, it sometimes feels like you can dust a surface in the morning and see pollen or dust settling on it again by afternoon. Between pollen, open windows, pets, ceiling fans, HVAC vents, and our humidity, dust seems…
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Less leads latelyAnyone else notice a significant drop in leads ??? I have! I offer a lot of service and seems as if leads and views have dropped off a lot .. Curious Mark
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Is cleaning more about appearance or peace of mind?I've noticed that many clients don't talk about cleaning in terms of dust or floors—they talk about how their home feels afterward. A cleaner space often seems to bring less stress, better focus, and smoother daily routine…
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No answer?What are we supposed to do when we call and customers do not have a voicemail setup. How will they contact us? If we call and they call back the same number which company does the lead get directed to? This doesn't make sense w…
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Why?Has anyone asked the simple question of WHY? This seems like an added layer and barrier between the contractor and client. Who benefits from this system?
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Thumbtack Numbers Policy: Give Us Back Real Phone NumbersTo the Thumbtack Product Team and Corporate decision-makers, Let’s stop pretending this proxy number system is an "upgrade" or a "feature." It is completely backwards, and it is actively crippling your core demog…
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This is bad for my businesswe are all techs and understand what you are trying to accomplish. Those who rely on this for there livelihood like I do getting 4 calls daily to none is unacceptable. Been here since 2012 this is a horrible ideal. I spend over …
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Different Floors Need Different Cleaning MethodsOne of the most common mistakes homeowners make is cleaning all floors the same way. Hardwood, laminate, tile, and carpet each require different care to avoid damage and extend their lifespan. This quick guide breaks down safe clean…
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❄️ Winter Cleaning Checklist for HomeownersWhen we spend more time indoors during winter, dust, allergens, and buildup increase faster than most homeowners realize. A seasonal reset helps maintain indoor air quality and keeps surfaces in good condition. Here’s a simple winte…
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What cleaning standard makes the biggest difference in short-term rental reviews?I’ve noticed with short-term rentals, it’s usually the small details that end up affecting guest reviews the most. Things like fresh-smelling rooms, spotless bathrooms, stocked essentials, and doing a final walkthrough before check-…
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Do your clients request more cleanings during the summer?I’ve noticed summer tends to bring a different kind of cleaning routine for a lot of clients. Between kids being home more, extra foot traffic, vacations, guests visiting, and pollen/dust coming in constantly, homes seem to need ref…
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New Community Member!This discussion was created from comments split from: Welcome to our new group members — check in here!. -
JOIN US TOMORROW (Tuesday 5/13) for CommuniTEA Networking & Mentorship SessionIf you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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IntroductionHi everyone! I’m Jordan, owner of PourPgh Event Bartending Services, a mobile bartending service based in the Pittsburgh area. I’ve been bartending for about 18 years and recently started PourPgh to bring a more personalized, …
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Welcome to Our Newest Pros!We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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Do waterfront homes come with different cleaning challenges?I’ve noticed homes near the water seem to need a different kind of upkeep compared to regular residential cleanings. Things like extra dust/pollen from open windows, moisture in bathrooms, and more floor debris from outdoor traffic …
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When do you usually recommend carpet cleaning to your clients?I’ve noticed a lot of clients aren’t always sure when carpet or rug cleaning is actually needed vs when it can wait. Some wait until there are visible stains, but things like odors, pets, and allergies seem to be bigger factors in m…
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the obvious politics are plastic products better than wood🤑 in light of current production costs
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Do cleaning needs differ a lot between apartments and houses in your area?I’ve noticed cleaning apartments—especially in higher floors—comes with its own set of challenges compared to houses. Things like dust settling faster, smaller spaces getting cluttered quickly, and needing more frequent touch-ups se…
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Join Earth Day Contest (Winner gets THUMBTACK SWAG ITEM!)With Earth Day just around the corner, we want to highlight the Pros making thoughtful, eco-friendly choices in their businesses. Big or small, sustainable changes make a difference. How to Enter Tell a story of one eco-friendly cha…
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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What cleaning habits do you see clients doing that actually make things worse?I see a lot of clients trying to stay on top of cleaning, but sometimes the methods they’re using actually end up making things worse. Things like using the same cleaner on everything or using too much product come up pretty often.…
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JOIN US TOMORROW (Tuesday 4/14) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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What part of post-construction cleaning do clients underestimates the most?I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl…
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