Community News
See the latest Community happenings.
Discussion List
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What Would You Ask a Top Pro With 10+ Years of Thumbtack Experience?Cc: @Bretdouglas @DustiO @Bretdouglas67 -
Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or … -
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig…
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Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is … -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
Does a 10-Minute Evening Reset Really Make Mornings Easier?Busy school mornings can feel a lot less stressful with just a few minutes of preparation the night before. A simple 10-minute reset can make a big difference. Some of the habits that help the most include: Returning shoes and backp… -
Cleaning and leadsGreetings everyone my name is Louis Hall and I'm happy to be apart of the thumbtack community 😁 I'm new at this so bare with me -
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Thumbtack Numbers Policy: Give Us Back Real Phone NumbersTo the Thumbtack Product Team and Corporate decision-makers, Let’s stop pretending this proxy number system is an "upgrade" or a "feature." It is completely backwards, and it is actively crippling your core demog…
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What’s on Your Back-to-School Home Reset Checklist?Back-to-school season isn't just about backpacks and school supplies—it’s also a great time to reset your home. A little preparation now can help busy mornings run more smoothly throughout the school year. Some areas I like to …
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How Do You Explain the Difference Between Standard and Deep Cleaning?I’ve noticed that many clients aren’t always sure whether they need a standard cleaning or a deep cleaning. A standard cleaning usually works well for routine upkeep—dusting, bathrooms, kitchen surfaces, vacuuming, and mopping. A de…
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New post old discussionSo still can’t see any positive responses on the confusing phone number change . My spending is way up, no live contacts , most calls I make have been to unavailable people or the voicemail hasn’t been set up. had three in one day …
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Monthly Cleaning vs. One-Time Cleaning: Which Works Better for Your Home?One of the most common questions homeowners ask is whether they should scheduled a recurring monthly cleaning or simply book a one-time service when the house needs it. The answer really depends on your home and your lifestyle. Mo…
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Why Does Dust Come Back So Quickly After Cleaning?Have you ever finished cleaning your home, only to notice dust again a day or two later? You're definitely not alone. In Charlotte, dust often comes from more than jjust inside the house. Pollen, HVAC airflows, pets, shoes, ce…
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Community sessions are moving to Google MeetWe’re making a small change to how we host live Community sessions. Going forward, we’ll be transitioning from Zoom to Google Meet for upcoming sessions and events. This includes CommuniTEA sessions, Pro Rewards programming, succes…
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Where Do You Get Your Industry News? (Take the survey)The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where …
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Pet Owners: What's Your Best Trick for Keeping Pet Hair Under Control?If you share your home with a dog or cat, you know pet hair has a way of showing up everywhere—on furniture, floors, baseboards, and even in places you wouldn't expect. Over time, I've found that it's not one big clea…
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Cleaning Tips for Ballantyne & South Charlotte HomesKeeping a home fresh in Ballantyne and South Charlotte can feel like a lot, especially with kids, pets, pollen, hardwood floors, busy kitchens, and bathrooms that need constant attention. Here are a few simple habits that make a bi…
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What's One Small Cleaning Habit That Makes the Biggest Difference in Your Home?We often think keeping a home clean requires big weekend cleaning sessions, but I've found that small daily habits can have an even bigger impact over time. Simple things like making the bed, clearing kitchen counters, doing a …
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Does Pollen Season Make Your Home Feel Impossible to Keep Dust-Free?Living in Charlotte, it sometimes feels like you can dust a surface in the morning and see pollen or dust settling on it again by afternoon. Between pollen, open windows, pets, ceiling fans, HVAC vents, and our humidity, dust seems…
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Less leads latelyAnyone else notice a significant drop in leads ??? I have! I offer a lot of service and seems as if leads and views have dropped off a lot .. Curious Mark
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Is cleaning more about appearance or peace of mind?I've noticed that many clients don't talk about cleaning in terms of dust or floors—they talk about how their home feels afterward. A cleaner space often seems to bring less stress, better focus, and smoother daily routine…
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No answer?What are we supposed to do when we call and customers do not have a voicemail setup. How will they contact us? If we call and they call back the same number which company does the lead get directed to? This doesn't make sense w…
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Why?Has anyone asked the simple question of WHY? This seems like an added layer and barrier between the contractor and client. Who benefits from this system?
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