Community News
See the latest Community happenings.
Discussion List
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Welcome to our new Community members — December 2025Welcome to all the pros who joined in October and November (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A li… -
June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever you wa…
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig… -
Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is compl… -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
Job Opportunities New FormatIs anyone else really disappointed in the new Job Opportunities format? I, personally, had no issues with the previous one and this new one looks sloppy and takes more time to get through. Just interested in other perspectives and e… -
The 2025 Pro Summit is here — are you going?Level up your business in one day. Join us on October 29th from 10am-1pm PT. Our annual Pro Summit is for pros who want to accelerate their growth on Thumbtack. Featuring product update walkthroughs, expert-led breakout sessions an…
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Delivery formatIn services this is one of the questions: "In which of the following formats do you provide photos?" Does this refer to what you are able to provide (at additional cost), or what is included when you provide the service? W…
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What Skills Make a Great Handyman in 2025?I’ve noticed that in 2025, clients expect much more from handymen than just quick fixes. With smarter homes, eco-friendly materials, and modern design preferences, the job seems to require both technical skill and adaptability. For … -
Opportunity to be featured in news.Hi everyone! We’re looking to connect with pros who made a career shift to a trade after working in an industry being impacted by AI – maybe you were concerned about job stability, or left while your company was undergoing layoffs (…
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Welcome to our new Community members — October 2025Welcome to all the pros who joined in September — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A little about your business or what inspires …
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September 2025 Pro Highlight — Meet Nick.Meet Nick (@Nick_Bennett), a 7 year Top Pro with over 175 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Nick is the owner of A/C Inc Roofing, with 25+ locations. We asked him about his Thumbtack experience a…
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New herehello yall I’m new to the platform and I was just wondering if it works I got leads and the first one has a number but no one responded and money was taken from my bank account - thank you for your help
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JOIN US tomorrow (Thursday 9/25) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you've been active in the Community this past week and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning (9am PT, 10am MT, 11am CT, 12pm ET) on Zoo…
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JOIN US today (Tuesday 9/16) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you've been active in the Community this past week and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour this afternoon (2pm PT, 3pm MT, 4pm CT, 5pm ET) on Zoom. We…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…
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Welcome to our new Community members — September 2025Welcome to all the pros who joined in August — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A little about your business or what inspires you…
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August 2025 Pro Highlight — Meet Tony.Meet Tony, a 4 year Top Pro home services pro with over 100 5-star reviews — and Pro Advisor on our Thumbtack Pro Advisory Board. Tony is the owner of WiseChoice Home Services in Colorado. We asked him about his Thumbtack experience…
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Welcome to our new Community members — August 2025If you're tagged in this post, you joined the Community in July - and we're so glad you're here! Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever you wan…
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New to siteHi yall my services are House Cleaning and Organizing. My business name is MotherMaidI. I am former military and my mother and I both cleaned for the military. We love cleaning and take a lot of pride in it. So being new to this sit…
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Why doesn't Thumbtack make its fee structure public?I have been working with Thumbtack for several years and still don't have a clue how the fee structure works. I am charged anywhere from $37 to $100 to do the same job at the same distance from my home.
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July 2025 Pro Highlight — Meet Michael.Meet Michael, a 5 year Top Pro roofing contractor with over 150 5-star reviews — and Pro Advisor on our Thumbtack Pro Advisory Board. Michael is the owner of Wolfpack Roofing in Austin, Texas. We asked him about his Thumbtack experi…
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Welcome to our new Community members — July 2025If you're tagged in this post, you joined the Community in June - and we're so glad you're here! Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever you wan…
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Resolved (Updated)Resolved…. (updated)
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Rate Thumbtack Today Vs. A Year AgoHas Recent Changes To Thumbtack Improved Your Business?
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Thumbtack Front Desk Not Working/ Thumbtack Refuses to Provide RefundsI have been a Thumbtack pro for over 10 years, paying Thumbtack well over $10,000 a year for leads. I've recently been using Thumbtack Front Desk, which has now- three times- failed to automatically respond to leads in under two min…
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Cleaning and leadsGreetings everyone my name is Louis Hall and I'm happy to be apart of the thumbtack community 😁 I'm new at this so bare with me
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Welcome to our new Community members — June 2025If you're tagged in this post, you joined the Community in May - and we're so glad you're here! Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever you want…
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Not only unlicensed but not even a registered companyhow can thumbtack stand by and allow unlicensed pros to advertise for service that requires a contractor license? Now I’m seeing pros advertise and not even have a valid business registration with the state. Which means more than li… -
ICYMI — More networking & mentorship sessions added.Thanks to your feedback, we've added an additional weekly session for our live (free) pro networking and mentoring sessions that take place over Zoom. Beginning on May 27th we'll have afternoon sessions on Tuesday every other week a…
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Leadscan someone explain how leads work?
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SwagI've been a Pro for over a year, but I never received any swag gifts. Super bummed 😞
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Is any data about Eastern Shore Maryland ?I am trying ask how is Chesapeake Bay and Delmarva peninsula doing in regards of new customer services.is is growing up ? And event happening near by
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Refund failures and disappearing posts?For the 2nd time now, a critical post of mine has mysteriously disappeared from this forum. I don't get it? What's going on? :/ Luckily, as before, I saved the original….. I was charged $77 for a lead whose budget was CLEARLY under …
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JOIN US tomorrow (Thursday 4/10/25) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do…
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