Community News

Discussion List

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  Welcome to our new Community members — May 2025

  If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or …

  Announcement DustiO 139 views 2 comments 1 point Most recent by AR2i May 5
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  Community Code of Conduct

  The following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…

  Announcement Meckell 6.8K views 29 comments 12 points Most recent by ArvinC April 20
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  June 2025 Pro Highlight — Meet Avi.

  Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …

  Announcement DustiO 135 views 0 comments 0 points Most recent by DustiO June 2025
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  Navigating the Pro Community

  Hello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig…

  Announcement Meckell 360 views 3 comments 4 points Most recent by DustiO May 2025
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  Intro & one of my tips for success.

  My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is …

  Announcement Mboy 105 views 1 comment 0 points Most recent by DustiO May 2025
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  Thumbtack’s 2024–2025 Pro Advisory Board

  Introducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…

  Announcement DustiO 650 views 8 comments 0 points Most recent by PestSupportServices November 2024
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  Network

  I would love to network with real estate agents in my area that have clients in need of home staging

  Announcement Swebbinteriors 310 views 5 comments 1 point Most recent by yahyaikan February 2023
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  Can 20 Minute Make Your Home Feel Cleaner This Fall?

  The 20 Minute Fall Transition Reset: Small Steps, Big Difference! As fall settles into Charlotte, many homeowners start noticing more dust, tracked in debris, and clutter around the house. But keeping your home feeling fresh doesn&#…

  MyCleanCharlotteMaid 11 views 0 comments 1 point Started by MyCleanCharlotteMaid October 13
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  🍂 Where Does Fall Buildup Show Up First in Your Home?

  🍂 Charlotte Home Watch: Where Does Fall Buildup Show Up First? Fall can make a home feel cozy, but it also changes what gets tracked indoors. Pollen, dust, leaves, and outdoor debris can enter through shoes, pets, clothing, and eve…

  MyCleanCharlotteMaid 17 views 1 comment 1 point Most recent by ArvinC October 8
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  Harder to Communicate with Clients

  I was Thumbtacks first personal training pro back in 2008-2009. Ever since Thumbtack changed the phone number system, I have been receiving less leads, and it is harder to communicate with clients. I know this has been negative beca…

  Onyedikachi_Ibeji 88 views 7 comments 0 points Most recent by unknown October 1
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  Thumbtack Creative Spin-Off

  I'm proposing that there should be a spin-off platform called "Thumbtack Creative". As a videographer who has been on the platform since 2017, I have seen the decline of the creative gigs on here. But I still get gigs…

  STL_Shooter78 27 views 1 comment 1 point Most recent by ArvinC September 30
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  A Team From Every Part Of The Industry

  https://www.everettpost.com/business/new-edmonds-design-build-firm-connected-to-community-and-clients/ EDMONDS – On Railroad Avenue in Edmonds, the ferry horn still reaches the third floor. It’s where Pacific Pro Group keeps its o…

  PacificProGroup 43 views 1 comment 1 point Most recent by ArvinC September 29
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  What Cleaning Rhythm Actually Works Best for Your Home?

  I like the idea of thinking about cleaning as a rhythm instead of trying to do everything at once. A simple approach could look like this: Daily: quick resets like dishes, spills, clutter, and counters. Weekly: focus on bathrooms, f…

  MyCleanCharlotteMaid 19 views 0 comments 1 point Started by MyCleanCharlotteMaid September 29
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  One of our Top Pros was featured on FOX 9 Minneapolis

  Big shoutout to @Jack_Marquardt , owner of Electric Avenue, for being featured in a recent FOX 9 Minneapolis news segment about the growing interest in skilled trades. The segment looked at how more younger Americans are considering…

  ArvinC 26 views 0 comments 1 point Started by ArvinC September 25
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  If You’re Short on Time Before Guests Arrive, Which Room Do You Clean First?

  Holiday prep can get overwhelming fast, especially when you’re trying to clean the whole house before guests arrive. One approach I like is focusing first on the areas guests actually notice and use the most: Entryway Kitchen Guest …

  MyCleanCharlotteMaid 21 views 1 comment 1 point Most recent by ArvinC September 23
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  Thumbtack Revenue Strategy

  Some clients tell me recently when they selected my profile thumbtack now makes it suggested to select another 2 or so pros by a click of a button like extra sauce on a doordash order - not cool - used to get only one selected often

  Samueldigger 42 views 2 comments 2 points Most recent by ArvinC September 23
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  What’s the Most Overlooked Part of a Move-Out Clean?

  Move-out cleaning always seems straightforward at first—until you start going room by room and realize how many little details can get missed. The obvious areas are usually the kitchen, bathrooms, bedrooms, and floors. But the thing…

  MyCleanCharlotteMaid 23 views 1 comment 1 point Most recent by ArvinC September 15
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  Non responsive leads/ refund issues

  Is it me or is most of the leads now non responsive ? Don’t answer phone and I literally call less than a minute after getting notification of a new lead, don’t respond to text, don’t respond to message via thumbtack app. BEFORE th…

  TCB247 56 views 1 comment 0 points Most recent by MyCleanCharlotteMaid September 9
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  Pro Status

  Hi, @DustiO - Hope you are doing well! I was recently notified that I've achieved Gold status, but I don't quite understand how the points work or how to earn them. Thanks!

  Answered cynbeatty 62 views 2 comments 1 point Most recent by MyCleanCharlotteMaid September 8
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  Do Larger Homes Need a Different Cleaning Routine?

  One thing I’ve noticed is that larger homes don’t necessarily get “dirtier” faster—but they do have a lot more areas competing for attention. More bedrooms, bathrooms, floors, stairs, guest spaces, home offices, and high-traffic zon…

  MyCleanCharlotteMaid 20 views 0 comments 0 points Started by MyCleanCharlotteMaid September 8
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  Kitchen Grease Travels Farther Than You Think

  When we think about kitchen grease, the stovetop is usually the first place that comes to mind. But cooking residue doesn’t always stay where the cooking happens. Over time, tiny grease particles and splatter can settle on cabinet d…

  MyCleanCharlotteMaid 25 views 1 comment 1 point Most recent by ArvinC September 7
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  Does Your Kitchen Need Deep Cleaning More Often Than the Rest of Your Home?

  The kitchen is one of the hardest-working rooms in any home, and even with regular cleaning, buildup can happen faster than we realize. Everyday cooking can leave a thin layer of grease on cabinet fronts, backsplashes, range hoods, …

  MyCleanCharlotteMaid 26 views 1 comment 0 points Most recent by ArvinC August 25
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  What Would You Ask a Top Pro With 10+ Years of Thumbtack Experience?

  Cc: @Bretdouglas @DustiO @Bretdouglas67

  ArvinC 594 views 9 comments 2 points Most recent by Bretdouglas67 August 24
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  Do You Need to Clean Before Your Cleaning Team Arrives?

  One question homeowners sometimes have before a professional cleaning is: “Do I need to clean before the cleaners come?” The short answer is no! 😊 You’re hiring a cleaning service so you don’t have to do the cleaning first. However…

  MyCleanCharlotteMaid 27 views 0 comments 0 points Started by MyCleanCharlotteMaid August 18
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  New member alert: Connect, learn, grow your network — and get a chance to win Thumbtack credits.

  The Thumbtack Pro Community is a completely free space where you can connect with other pros who know what it takes to run a business. Learn strategies that are working, get advice from Top Pros, and share what you’ve learned with o…

  DustiO 191 views 0 comments 0 points Started by DustiO August 14
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  THUMBTACK’S NEW PRO COMMUNITY SIGN-UP SWEEPSTAKES: OFFICIAL RULES

  THUMBTACK’S NEW PRO COMMUNITY SIGN-UP SWEEPSTAKES OFFICIAL RULES NO PURCHASE NECESSARY TO ENTER OR WIN; A PURCHASE WILL NOT INCREASE AN ENTRANT’S CHANCES OF WINNING; VOID WHERE PROHIBITED. AFFIDAVIT OF ELIGIBILITY, RELEASE OF LIABIL…

  DustiO 191 views 0 comments 0 points Started by DustiO August 14
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  DIY Cleaning vs. Professional Cleaning — Where Do You Draw the Line?

  Keeping a home clean doesn’t have to be all DIY or all professional help. In many homes, the best routine is a combination of both. Daily habits like wiping counters, vacuuming, picking up clutter, cleaning bathrooms, and mopping c…

  MyCleanCharlotteMaid 33 views 1 comment 1 point Most recent by ArvinC August 11