Community News
See the latest Community happenings.
Discussion List
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Welcome to Our Newest Pros!We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a… -
Creative Ways to Use Short Video on Your Thumbtack ProfileMost Pros think they need a polished, professionally produced video to stand out. You don’t. Sometimes, 22 seconds of value is more powerful than a 2-minute sales pitch. Recently, Nick Bennett @Nick_Bennett) , Owner of AC Inc Roofin…
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Welcome to our new Community members — May 2025If you're tagged in this post, you joined the Community in April - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or … -
June 2025 Pro Highlight — Meet Avi.Meet Avi, a Top Pro roofing contractor and Pro Advisor on our Thumbtack Pro Advisory Board. Avi is the owner of Sol Roofing, where he has earned Top Pro for the past 5 years. We asked him about his Thumbtack experience and to share …
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Navigating the Pro CommunityHello everyone, and welcome to the Thumbtack Pro Community! We want to make sure you’re comfortable with the layout and know where to go for the right topics and conversations. Here are some step by step instructions on how to navig… -
Intro & one of my tips for success.My name is Michael, and I am the owner/operator of Wolfpack Roofing & Exteriors. I am also a Pro Advisor on Thumbtack's Pro Advisory Board and a 6 year Top Pro. As a business with no employees and where all of the work is … -
Thumbtack’s 2024–2025 Pro Advisory BoardIntroducing Thumbtack’s expanded Pro Advisory Board, comprised of 40 local service business owners from across the country Before joining the product marketing team where I lead our pro community, I was a Top Pro on Thumbtack, runn…
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
Do waterfront homes come with different cleaning challenges?I’ve noticed homes near the water seem to need a different kind of upkeep compared to regular residential cleanings. Things like extra dust/pollen from open windows, moisture in bathrooms, and more floor debris from outdoor traffic … -
New Community Member!This discussion was created from comments split from: Welcome to our new group members — check in here!. -
When do you usually recommend carpet cleaning to your clients?I’ve noticed a lot of clients aren’t always sure when carpet or rug cleaning is actually needed vs when it can wait. Some wait until there are visible stains, but things like odors, pets, and allergies seem to be bigger factors in m…
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the obvious politics are plastic products better than wood🤑 in light of current production costs -
Do cleaning needs differ a lot between apartments and houses in your area?I’ve noticed cleaning apartments—especially in higher floors—comes with its own set of challenges compared to houses. Things like dust settling faster, smaller spaces getting cluttered quickly, and needing more frequent touch-ups se…
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Join Earth Day Contest (Winner gets THUMBTACK SWAG ITEM!)With Earth Day just around the corner, we want to highlight the Pros making thoughtful, eco-friendly choices in their businesses. Big or small, sustainable changes make a difference. How to Enter Tell a story of one eco-friendly cha…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…
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Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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What cleaning habits do you see clients doing that actually make things worse?I see a lot of clients trying to stay on top of cleaning, but sometimes the methods they’re using actually end up making things worse. Things like using the same cleaner on everything or using too much product come up pretty often.…
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JOIN US TOMORROW (Tuesday 4/14) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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How to set the right lead budget as a new proIf you’re new to Thumbtack, one of the biggest questions is usually How much should I set for my weekly budget? That’s a great question. Let’s break it down in simple terms. First, understand what you control. Thumbtack uses exact …
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What part of post-construction cleaning do clients underestimates the most?I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl…
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JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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❓What actually makes the difference between a 4-star and 5-star Airbnb clean?I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For …
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Runner/AssistantHello friends, I run errands and do pickups, doctor's appointments, and groceries. You are in need of a reliable punctual person to help accomplish your tasks. Look no further. Feel free to reach out. Thank you.🙃
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JOIN US TOMORROW (Tuesday 4/1) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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How top pros ask for reviewsLet’s be honest.Asking reviews can feel awkward — even when the job went great. You’re packing up. The customer is smiling. Everything’s done. And you think: Do I ask now. Or do I just hope they remember later? Pros who get consiste…
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How some pros hit the Silver Pro Rewards tier in their first weekIt’s not about trying to do it all. It’s about doing the right things consistently. If you’ve been watching your Pro Rewards points creep up and wonder how some pros hit Silver in their first week, the difference usually isn’t out-h…
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Welcome to our new Community members! (3/23)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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JOIN US TOMORROW (Thursday 3/26) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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Is recurring cleaning actually worth it for most clients?I was thinking about this the other day— Do you feel like most clients actually stick with recurring cleaning, or do a lot of them end up going back to DIY? I’ve noticed some people love the time it saves, but others still feel like…
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Moving out soon in Charlotte? 🏡✨I’ve found that a lot of clients underestimate how detailed a proper move-out cleaning needs to be. Here’s a checklist I use to make sure a home is inspection-ready. The areas that are most commonly missed: • Inside appliances • Bas…
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Welcome to our new Community members! (3/17)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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Faster replies. Higher conversion rate.When a customer messages you on Thumbtack, they’re usually comparing a few pros at the same time. Your response time is an important part of your first impression. Reply quickly and clearly, and you’ll give yourself a better chance …
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Media Opportunity with The WSJ.Hi everyone! A reporter with the Wall Street Journal is looking to speak with young adults who are pivoting their careers to the trades in light of AI, and is interested in speaking with Gen Z & Millennial Thumbtack pros. If AI …
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🧼 What’s the average deep clean price in your city?I put together a quick 2026 deep cleaning pricing snapshot for Charlotte based on what I’m seeing in the market. Apartments: $250–$350 Mid-size homes: $350–$500 Large homes: $500–$600+ For other cleaning pros: Do these ranges match…
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electricianI am new here, and I want to hear from the veterans who made it to the top. trying to grow my business. thank you
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Welcome to our new Community members! (3/10)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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Why New Pros Sometimes Lose Momentum After Their First Few LeadsEarly rejection can feel personal, but early signals often need time to take shape. When new pros begin receiving leads, it is natural to hope for quick wins. If early conversations do not immediately turn into bookings, motivation …
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