Thumbtack Pro Account De Activation Without Warning. No Valid Connection

Options

thumbtack claimed my account was linked to another person by the name of “Ericka.” They de activated 2 of my accounts due to this system error and won’t make the decision to fix it. We’ve never heard of Ericka or shared our account information with anyone. This is absurd, we’ve spent over $10,000 in the last 4 months and have held top pro statuses since. They let a system mishap make a decision and completely throw me out the door. No phone call, no email, just a bunch of representatives telling me different stories. I’ve spent the last week trying to figure out more information and I’m getting the cold shoulder. This is insane I’ve built my business on thumbtack and invested 4 months of time and energy building 100+ 5 star reviews just to have my account wiped out by someone we don’t know. Says a lot about the lack of security and service

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Jkhan59
    Jkhan59 Posts: 2

    If someone can please reach out and help (346) 587-6029..

  • DustiO
    DustiO Administrator, Moderator Posts: 2,172

    @Jkhan59 I am unfortunately unable to help with this here in the Community. You will need to respond directly to the emails that were sent to you about this in order to move the conversation forward. Sorry I couldn't be of more help!

  • This content has been removed.

Welcome!

It looks like you're new here. Sign in or register to get started.