Thumbtack Resources

The home base for all things Thumbtack.

Discussion List

  • Rosemoreira32
    Refund requests with frustrating responses
    Thumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the requested date is…
    Rosemoreira32 15 views 0 comments Started by Rosemoreira32
  • AngelaKeshavjee
    Wrong place?
    I’ve written a couple of discussions/questions that I have extreme problems with being a personal trainer. I’ve yet to have anyone comment or give me any ideas on how to rectify my issues. I think I posted them in Business Resources…
    AngelaKeshavjee 8 views 0 comments Started by AngelaKeshavjee
  • parvit
    Refund Issue regarding Remote Availability and Skillset
    I continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work remo…
    parvit 10 views 0 comments Started by parvit
  • TheDirtyRoof
    Help with leads and opportunities
    Hi! I'm just starting out, and I've had Zero luck ... No one has replied my opportunities messages, nor I have received any direct leads .... I only have 1 review, but I'm starting out, where can I get reviews that are REAL. If th…
    TheDirtyRoof 33 views 3 comments Most recent by Holly_Zendels
  • FullProofEdit
    Thumbtack in Canada?
    Hello Everyone! I am new to Thumbtack! I offer proofreading & editing services via Full Proof Edit. I've looked around for this answer but can't find anything specific so asking here - is Thumbtack available as a service in C…
    FullProofEdit 9 views 2 comments Most recent by FullProofEdit
  • Rvpto
    Opportunities are Broken
    I'm sure it can't just be me, but no lead (ever) for all of 2022 has not even "read" my message to them. I get that I will not be hired 100% of the time, but I don't see a "read' checkmark on any of them, nor have any…
    Rvpto 45 views 2 comments Most recent by rick
  • TheDirtyRoof
    New User - Questions and Help
    Hi Community! I just started using ThumbTack I've been sending messages to "Opportunity" leads, because I have not gotten any Direct Lead, but If I go to my "Sent" folder, I don't see any Checkmarks, so I assume…
    TheDirtyRoof 33 views 8 comments Most recent by Mage
  • DustiO
    Introducing Front Desk.
    Our pros with Gold or Platinum Pro Rewards status, are part of a select group that can participate in our Pro Partnership Committee. Last rewards period, they told us that answering potential customers quickly — even when you’re on …
    DustiO 43 views 0 comments Started by DustiO
  • LondonLifts
    Additional Google Reviews
    When I created my thumbtack account it let me import the 6 I had. I now have 17 and want to add the additional Google reviews to my account. I keep getting the error message that I have already imported all Google reviews. Is there …
    LondonLifts 41 views 7 comments Most recent by DustiO
  • MG_1021
    Issues with Refunds
    I recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
    MG_1021 45 views 4 comments Most recent by MG_1021
  • DustiO
    Introducing a new integration: Workiz
    We’re always looking for ways to help you automate your workflows, so you can focus on what you do best. We wanted to make sure you know about Thumbtack’s integration with Workiz. Here's how it works: Thumbtack leads land straight i…
    DustiO 30 views 0 comments Started by DustiO
  • GrampysMagic62
    Stale discounted opportunities !!!
    This past week I have received 4 different emails of 10%-15% discounted opportunities that were expired by at least 2 days. For example, I got one today, Thursday, for an event that occurred on MONDAY !!!!!!!!! I think the AI is b…
    GrampysMagic62 12 views 1 comment Most recent by DustiO
  • DustiO
    [Advice from Community members] Collecting reviews
    One of our new Community members, @pr660 recently posted this question in the Community about collecting reviews from past clients that were not found through Thumbtack. I thought this would be a great opportunity to put our hive mi…
    DustiO 37 views 9 comments Most recent by pr660
  • pr660
    Can I Post Reviews From Past Students/Clients?
    I have dozens of stellar reviews/testimonials from past students/clients prior to using Thumbtack. Is there a way that I may list them in the "Reviews" section of my profile? This will most certainly be mutually beneficia…
    pr660 24 views 3 comments Most recent by DustiO
  • pr660
    How Does One Go About Changing Rate/Hr?
    I can't seem to find the rate edit button in my profile... Please help! Thanks in advance!
    pr660 14 views 1 comment Most recent by DustiO
  • pr660
    Unable to Input "Frequently Asked Questions" on Profile Page
    "Frequently Asked Questions" lists beneath it, "You have not answered..." However, there appears to be no means of getting to the edit page for this. Please help! Thanks in advance!
    pr660 5 views 4 comments Most recent by DustiO
  • devin00825
    Lately getting smaller amount of leads
    I build furniture and mount TV’s among many other things on Thumbtack. I used to get a large amount of leads every week and business was great. I maintain a 5.0 rating, top pro status, and keep my profile pretty updated. Over the pa…
    devin00825 28 views 1 comment Most recent by DustiO
  • DustiO
    As a business owner, how do you prefer to do your taxes?
    Let us know what tax software you use (if any), and why. And check out our partnership with TurboTax. Thank you!
    Poll DustiO 19 views 0 comments Started by DustiO
  • LaurenceF
    What's happened to Thumbtack
    Formerly a TopPro on Thumbtack, but I receive hardly any leads at all these days and the few Exact Match leads I do receive can't afford to hire me because their budget's are ridiculously low! Seriously questioning what's happened w…
    LaurenceF 57 views 4 comments Most recent by LaurenceF
  • DustiO
    Partnership with Jobber!
    Last rewards period, our Pro Partnership Committee* shared that partnerships and integrations are essential — and can help pros save time and close more leads.  Last month we announced the launch of our partnership with Jobber. When…
    DustiO 45 views 0 comments Started by DustiO
  • Jeanine
    I'd like to talk about this. I am a notary - as are many others - it is a simple thing for Thumbtack - but I find that I get hired maybe half the time - because THUMBTACK will ENCOURAGE clients to contact MORE THAN ONE PRO. I resp…
    Jeanine 35 views 2 comments Most recent by Chavez
  • Teachers1on1
    Profiles for Different Locations
    We're a new eLearning platform that launch in January 2022. Our platform allows parents to find verified, actual teachers to tutor their children. We were wondering if it was possible to make sub-profiles that are specific to cities…
    Teachers1on1 13 views 2 comments Most recent by DustiO
  • A2ZTravelDesign
    Negative review
    Are thumbtack leads able to leave us a negative review if they haven't hired us? I got a lead but don't offer the service that they were looking for. They left me a 1 star review because I dont offer that service. Why are they ab…
    A2ZTravelDesign 40 views 1 comment Most recent by DustiO
  • Lemargriffinfilms
    Thumbtack masterclass
    Thanks so much for being in the zoom today! Please send me an email to [email protected] with the Subject - Thumbtack Masterclass - Anyone that emails me today will get $25 off the class and also a free 15 minute private z…
    Lemargriffinfilms 66 views 0 comments Started by Lemargriffinfilms