[Resource of the week] Communicating with customers.

FRichardson

The way you communicate with customers is important. This week's video series is full of great tips for effectively interacting with customers — to help you put your best foot forward, and win more jobs.

The series consists of four videos: 

• Show you’re paying attention: See how to highlight project details and show excitement so customers can tell you want the job.
• Show you’re a good investment: See how to stand out so customers see the value in working with you.
• Show customers what’s next: See how to end your messages clearly so customers know what to do next. 
• Respond faster with saved replies: See how to use saved replies to send detailed, professional messages even when you're in a hurry.

Check out these videos and drop your best customer communication tips in the comments.