Thumbtack Pro Rewards
Discussion List
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Lots of bugs during first days using thumbtack.comMy first impression of the resource is absolutely terrible!!!! I just registered and ended up getting my first lead, but I can't see the client's phone number on the website, likely due to site issues. They sent me a message, but th… -
refunds and customer serviceI was given a lead who did not speak English. I don't speak Spanish. We could not communicate. I was told it did not qualify under Thumbtack policy for a refund. I asked the representative what she would do if I started speaking a l…
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My clients review should have posted in timeMy last client review the client told me it was posted and it never showed up. I messaged him and he checked it and his review did not save, so he re-did it. If it had gone correctly the first time I would have platinum. Can this be…
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Electrical direct leads Price after instant booking removedAre you guys getting expensive direct leads also? Thumbtack going so crazy with cost for every lead ( 68$ ) clients looking for cheaper service and leads cost expensive. Looks like a big motor scam for Pros and Clients also…..
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Incorrect Status LevelIt shows that we're silver status because our rating is 4.3 but when I look at our profile it says it's a 4.8. We used to be consistently platinum status but somehow dropped to silver. Can someone help me with this please?
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Reviews by non paying customers.It seems to me that if you have not been a paying customer your review should not count towards the average that Thumtack calculates. It is a little too easy to hurt the competition in this manner. I am not saying that they should…
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Server errorHi there, I really want to start finishing my profile. I have tried contacting customer service but it is only automated emails, chats, phone calls. The background check keeps popping up with an server error message with social or I…
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I reached the top pro goals but didn't get the badge.Since I reached the gold goal, the application only sends me an email congratulating me on my silver status. I managed to reach the platinum goal and didn't get the seal, and Thumbtack sent me an email congratulating me on my silver…
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Swag searchingI’m still trying to get my swag, I’m not sure where to go? there’s a link in the email I just received but it only takes me to the thumbtack app. how do I get my swag? thanks, mariely
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Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col… -
IncentivesI’ve been a pro for over 3 years. Highly rated never any issues. Promote as much as I can for free. I do feel like there’s should be some type of incentives for constant growth and business I brought to thumbtack as well. Especially…
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Help with a troubleshootingI am having a troubleshooting issue with my pro account rewards, I am actually 4.7 rate, but it shows I am 0.0, so I am not able to upgrade to silver account, can somebody help with that?
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Refused Refund for non- LeadI was contacted by someone online (unrelated to work) who I gave my link to (to read my reviews). She was a landlord responding to an email inquiring about her space. After we spoke I asked her to cancel her request so I could get …
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How do you turn off batch leads?I started using Thumbtack about a year ago, and it was working out well for me. But that was when I was getting only one direct lead at a time before having to pay for it. However, a few months ago, I started getting 2-3 direct lead…
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What is Thumbtack Pro Rewards, and how does it work?Thumbtack Pro Rewards is here - to recognize and celebrate YOU! You provide a great experience for your customers and we want you to know your effort doesn’t go unnoticed – we see you. Thumbtack Pro Rewards is made up of three tiers…
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack? -
A new rewards period is here — March 2024We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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A new Rewards period is coming — March 1We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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Thumbtack viewsHello I’m a top pro I have over 163 reviews all 5 starts thumbtack has always work great for me it completely changed my life but last year my views when down from past years I used to get 800-900 views now I barely get 100 views a …
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Responding to messagesWe currently utilize an integration to pull our Thumbtack leads into our CRM where our contact center reaches out immediately and nurtures each lead 24/7. The trouble I'm finding is that this affects our response rate showing that …
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Top Pro BadgeTop pro badge is not showing on profile. I have already reached platinum status. Not having the badge is definitely affecting my rank. Can someone help?
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Marketing Workshops with Boot Camp DigitalOne of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During each Pro Rewards period pros with Gold and Platinum status can join and learn about marketing strategies with Boot Camp Di…
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Nobody hire me on ThumbtackI have a problem. Despite my gold status in the rewards program, I have absolutely no success making money with Thumbtack. I spend money on buying leads, go to estimates, give low prices to potential clients, but no one hires me! Ou…
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Leads are extremely overpriced and unlicensed providers are the competitors!!I started using Thumbtack in 2016 and had wonderful success with it. I quickly became a top pro and was even asked to provide an interview for Thumbtack. Leads were priced reasonably back then. I am a psychologist and get business …
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Pro golf rewards partnership committeeHey seeking my email for the partnership committee. I’ve reached gold
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Not showing up in resultsHello. So I am one of the most hired on thumbtack as a pro and I started having this issue where I wasn’t showing up in results when people would put in specific dates. It got fixed for 2 days and now I am not showing up again but a…
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Interested in being featuredGood morning @, My name is Scott Webster. I am the owner of Northeast Property Management. I came across your profile in the pro rewards area. I would love to be featured as a top pro for thumbtack. I started my business on a budget…
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Cost of Leads as a Photographer and RefundsHey everyone. (apparently my post got deleted by thumbtack) I'm at the end of my rope with Thumbtack. They seem to have trash customer service, it's not even in the u.s. although the owner lives in California? My issues are as such…
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When I don’t get hired for a jobI would find it very helpful if there would be a way for me to see if my lead hired someone else. Of course, I wouldn’t be able to see who of my competition they hired, neither am I interested, but I would find it so helpful to see…
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Not showing up in search resultshello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
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