Thumbtack Pro Rewards

 

Discussion List

  • CeeLilly
    Marketing Webinars
    I see that I qualify for the Marketing Webinar but when I click it I get a message saying it is already closed? Is there going to be another one scheduled soon? I was very much looking forward to that reward so I hope it’s not s…
    CeeLilly 13 views 1 comment Most recent by DustiO
  • STL_Shooter78
    Videography - video quantity and length parameters
    I've voiced concerns about this issue for years, but maybe by posting it here, other video Pros can share their thoughts. There needs to be some sort of way to opt out of getting charged for projects that have unrealistic budget+qua…
    STL_Shooter78 45 views 2 comments Most recent by STL_Shooter78
  • dmcgphotography
    Customer service says they don't have to provide an accurate number
    Just got hung up on by thumbtack customer service because I insisted that at no point in the terms of service does thumbtack state we can be charged for a lead without a valid means of contact which customer service believes to mean…
    dmcgphotography 27 views 0 comments Started by dmcgphotography
  • Tinamarie31094
    Review were on my profile now they are gone.
    So I had all these reviews and only one is showing on my profile. Frida's was there for a couple days and now that is gone. Jimmy and Doreens never showed up and now the only one showing is Timothy. Please tell me how to fix this. …
    Tinamarie31094 56 views 3 comments Most recent by shaiimagery
  • MaryHannick
    Problem with pro tracking of my response times
    Hi all, For the last four weeks or so, my response times aren't getting tracked correctly. I'm at platinum and need 75% reply within an hour resonse to maintain it. In the past that number has taken awhile to adjust and I kept assum…
    MaryHannick 27 views 10 comments Most recent by DustiO
  • Beefjerky
    When do the points update?
    After a job is booked or a customer is replied to when does the points update on the reward tracker?
    Beefjerky 21 views 1 comment Most recent by DustiO
  • Maxxtax
    Can someone please tell me how to turn off getting direct leads?
    I was able to do this & it worked for a few days, but now all of a sudden I am getting charged for direct leads again & prefer that not to happen.
    Maxxtax 202 views 3 comments Most recent by ShaquealThomas
  • rvgrand
    How do you access thumbtack concierge?
    This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing?
    rvgrand 46 views 5 comments Most recent by DustiO
  • DustiO
    What types of rewards would be most valuable to you?
    As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l…
    Poll DustiO 197 views 11 comments Most recent by HBTCWed_Lakela
  • kostlover
    Response Times
    I am wondering if any other Pro's have noticed their response times suddenly dropping by a huge percentage if there are 1-2 leads that are not responded to within an hour. I just watched my Platinum Status nearly disappear after m…
    Poll kostlover 46 views 3 comments Most recent by Theresa
  • DustiO
    How to find your Thumbtack Pro Rewards status.
    “My job is all about helping people create joyful, clutter-free homes that work for them — and I love to help people find the peace of mind that comes from that. Thumbtack has been instrumental in helping me extend my reach to conne…
    DustiO 143 views 3 comments Most recent by DustiO
  • Mattacus
    Not showing up in search results
    hello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
    Mattacus 131 views 2 comments Most recent by kostlover
  • DustiO
    Meet Thumbtack’s Pro Partnership Committee
    We believe that collaborating with our pros will help to shape the future of Thumbtack.  In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
    DustiO 3K views 19 comments Most recent by DustiO
  • Christopher
    Swag :)
    So I just got the notification that I reached 1 year and I was getting swag, but my password wasn't taking. I reset then the message about swag went away 😞 Anyway to get that back?
    Christopher 21 views 1 comment Most recent by DustiO
  • rvgrand
    Metrics
    Has anyone else seen their metrics crash recently? Just looking at my insights, there has been a steady decline in views and lead amounts in the past few months. Where I used to see over a 1k profile views, I now see... 135. That is…
    rvgrand 106 views 14 comments Most recent by Theresa
  • timothyduncan95
    Customer support needed via phone call
    I operate a handyman business and use Thumbtack to find a large portion of my work. I am having an issue with my pro status. I have nearly 30 5-star reviews, a complete profile, an 85% response rate, and at the time of writing this…
    timothyduncan95 64 views 1 comment Most recent by DustiO
  • HypnosisByDan
    Where do you train your refund assessment team?
    It seems the only answer that they know is No. I got a contact lead today from someone who is 16. A clear violation of your Terms of Service: "ELIGIBILITY, SERVICE PROFESSIONAL REPRESENTATIONS, WARRANTIES, AND USE OF THE PLAT…
    HypnosisByDan 18 views 1 comment Most recent by DustiO
  • DustiO
    A new Thumbtack Pro Rewards period is here.
    We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
    DustiO 40 views 4 comments Most recent by DustiO
  • Muroki2004
    Proudest accomplishment of 2022
    Wow 🤩 every month since I opened my account I’ve received this notification of who to hire notice..
    Muroki2004 16 views 0 comments Started by Muroki2004
  • devin00825
    Why not Top Pro 2022?
    Hello everyone! I have been a Top Pro for all of 2022, but it still only shows Top Pro 2021 on my profile. Do we have to wait until 2022 is over before Top Pro 2022 shows? Thanks in advance!
    devin00825 25 views 1 comment Most recent by DustiO
  • DustiO
    A new Rewards period is coming.
    We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
    DustiO 15 views 0 comments Started by DustiO
  • jameswbush
    Where can I find badges that I can put on my website?
    I just reached the platinum reward level and would like to put the top pro badge and a link to my reviews on my website. I can't find them on my account, though. Where can I find those to download? Thanks from pub tv
    jameswbush 59 views 1 comment Most recent by DustiO
  • Belinda_Breyer
    Not Happy With Max Lead Pricing
    I'm not liking this at all. When I started with Thumbtack a few years back leads cost around $6. Now they are up to over $30 for my type of work. Seems like Thumbtack is just trying to find out how much pain we can bear, then the…
    Belinda_Breyer 142 views 13 comments Most recent by DeeDee
  • IvanReyes1403
    Swag
    thank you Thumbtack, its bin awesome working with you guys together’ hope to be here for a long time
    IvanReyes1403 13 views 1 comment Most recent by DustiO
  • DustiO
    A new rewards period starts today!
    We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
    DustiO 2 views 0 comments Started by DustiO
  • Ccavallo007
    RESPONSE TIME BEING CHARGED FOR OFF HOURS
    I take pride in responding to my customers with an hour when my office is open from 9am-8pm EST. Today I see i am being charged for not responding during off hours which completely skews my response time. NOT RIGHT!!! Chris Cavall…
    Ccavallo007 22 views 5 comments Most recent by DustiO
  • DustiO
    Thumbtack Success Workshop
    One of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During our summer Pro Rewards period pros with Silver status heard our agents' biggest tips for success, a…
    DustiO 788 views 13 comments Most recent by DustiO
  • Allison11
    Platinum Status
    Hello, I have platinum status but I do not know how to access my thumbtack concierge. I reached out to thumbtack support via email to update a review from a customer I met on thumbtack from unverified to verified. Instead I got two …
    Allison11 25 views 1 comment Most recent by DustiO
  • fFooringexpert1
    CRM
    My name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack?
    fFooringexpert1 136 views 1 comment Most recent by DustiO
 

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