Thumbtack Pro Rewards


Discussion List

  • fFooringexpert1
    My name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack?
    fFooringexpert1 331 views 15 comments Most recent by andrewminer
  • Taylormademakeup
    Not showing up in results
    Hello. So I am one of the most hired on thumbtack as a pro and I started having this issue where I wasn’t showing up in results when people would put in specific dates. It got fixed for 2 days and now I am not showing up again but a…
    Taylormademakeup 56 views 1 comment Most recent by DustiO
  • NEPM
    Interested in being featured
    Good morning @, My name is Scott Webster. I am the owner of Northeast Property Management. I came across your profile in the pro rewards area. I would love to be featured as a top pro for thumbtack. I started my business on a budget…
    NEPM 18 views 0 comments Started by NEPM
  • ROGUEPhotography1927
    Cost of Leads as a Photographer and Refunds
    Hey everyone. (apparently my post got deleted by thumbtack) I'm at the end of my rope with Thumbtack. They seem to have trash customer service, it's not even in the u.s. although the owner lives in California? My issues are as such…
    ROGUEPhotography1927 53 views 2 comments Most recent by DustiO
  • Olasbusiness22
    When I don’t get hired for a job
    I would find it very helpful if there would be a way for me to see if my lead hired someone else. Of course, I wouldn’t be able to see who of my competition they hired, neither am I interested, but I would find it so helpful to see…
    Olasbusiness22 255 views 3 comments Most recent by Sherry6
  • DustiO
    What is Thumbtack Pro Rewards, and how does it work?
    Thumbtack Pro Rewards is here - to recognize and celebrate YOU! You provide a great experience for your customers and we want you to know your effort doesn’t go unnoticed – we see you. Thumbtack Pro Rewards is made up of three tiers…
    DustiO 2.9K views 11 comments Most recent by DustiO
  • Mattacus
    Not showing up in search results
    hello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
    Mattacus 477 views 9 comments Most recent by DustiO
  • DustiO
    Meet Thumbtack’s Pro Partnership Committee
    We believe that collaborating with our pros will help to shape the future of Thumbtack.  In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
    DustiO 3.9K views 22 comments Most recent by DustiO
  • Takenbyadream89
    Having hard time setting up my profile
    I'm a pro setting up Mt profile but it sk me three questions about language, how many employees and apps I use? I feel it out checking the boxes then it doesn't let me click k submit
    Takenbyadream89 19 views 1 comment Most recent by DustiO
  • Minonovak
    Swag bags
    I’ve been a pro on here for the last like 10 years lol. I’ve never gotten a swag bag….. have spent thousands with thumbtack and never got anything for “free” would love to get my 10 swag bags I never received lol
    Minonovak 245 views 1 comment Most recent by DustiO
  • DustiO
    Thumbtack Success Workshop
    One of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During our summer Pro Rewards period pros with Silver status heard our agents' biggest tips for success, a…
    DustiO 1.8K views 17 comments Most recent by DustiO
  • allenrobberson
    Rate Customer support
    Do you know how to get pro level customer support?
    Poll allenrobberson 31 views 3 comments Most recent by Matt
  • rvgrand
    How do you access thumbtack concierge?
    This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing?
    rvgrand 77 views 6 comments Most recent by allenrobberson
  • dmcgphotography
    Customer service says they don't have to provide an accurate number
    Just got hung up on by thumbtack customer service because I insisted that at no point in the terms of service does thumbtack state we can be charged for a lead without a valid means of contact which customer service believes to mean…
    dmcgphotography 74 views 1 comment Most recent by daliat07
  • hugoorellana87
    Trying to become a future expert
    Hey, I’m hugo and I’m trying to become an future expert being a pro with platinum rewards and I know thumbtack can help me with that, I’ve been in this business for 12 years and I always received good reviews. Hope I become a future…
    hugoorellana87 13 views 0 comments Started by hugoorellana87
  • STL_Shooter78
    Videography - video quantity and length parameters
    I've voiced concerns about this issue for years, but maybe by posting it here, other video Pros can share their thoughts. There needs to be some sort of way to opt out of getting charged for projects that have unrealistic budget+qua…
    STL_Shooter78 61 views 3 comments Most recent by Erich_Von_Fader
  • Christopher
    Swag :)
    So I just got the notification that I reached 1 year and I was getting swag, but my password wasn't taking. I reset then the message about swag went away 😞 Anyway to get that back?
    Christopher 51 views 3 comments Most recent by DustiO
  • CeeLilly
    Marketing Webinars
    I see that I qualify for the Marketing Webinar but when I click it I get a message saying it is already closed? Is there going to be another one scheduled soon? I was very much looking forward to that reward so I hope it’s not s…
    CeeLilly 24 views 1 comment Most recent by DustiO
  • Tinamarie31094
    Review were on my profile now they are gone.
    So I had all these reviews and only one is showing on my profile. Frida's was there for a couple days and now that is gone. Jimmy and Doreens never showed up and now the only one showing is Timothy. Please tell me how to fix this. …
    Tinamarie31094 136 views 3 comments Most recent by shaiimagery
  • MaryHannick
    Problem with pro tracking of my response times
    Hi all, For the last four weeks or so, my response times aren't getting tracked correctly. I'm at platinum and need 75% reply within an hour resonse to maintain it. In the past that number has taken awhile to adjust and I kept assum…
    MaryHannick 53 views 10 comments Most recent by DustiO
  • Beefjerky
    When do the points update?
    After a job is booked or a customer is replied to when does the points update on the reward tracker?
    Beefjerky 21 views 1 comment Most recent by DustiO
  • Maxxtax
    Can someone please tell me how to turn off getting direct leads?
    I was able to do this & it worked for a few days, but now all of a sudden I am getting charged for direct leads again & prefer that not to happen.
    Maxxtax 1K views 3 comments Most recent by ShaquealThomas
  • DustiO
    What types of rewards would be most valuable to you?
    As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l…
    Poll DustiO 238 views 11 comments Most recent by HBTCWed_Lakela
  • kostlover
    Response Times
    I am wondering if any other Pro's have noticed their response times suddenly dropping by a huge percentage if there are 1-2 leads that are not responded to within an hour. I just watched my Platinum Status nearly disappear after m…
    Poll kostlover 89 views 3 comments Most recent by Theresa
  • DustiO
    How to find your Thumbtack Pro Rewards status.
    “My job is all about helping people create joyful, clutter-free homes that work for them — and I love to help people find the peace of mind that comes from that. Thumbtack has been instrumental in helping me extend my reach to conne…
    DustiO 218 views 3 comments Most recent by DustiO
  • rvgrand
    Has anyone else seen their metrics crash recently? Just looking at my insights, there has been a steady decline in views and lead amounts in the past few months. Where I used to see over a 1k profile views, I now see... 135. That is…
    rvgrand 111 views 14 comments Most recent by Theresa
  • timothyduncan95
    Customer support needed via phone call
    I operate a handyman business and use Thumbtack to find a large portion of my work. I am having an issue with my pro status. I have nearly 30 5-star reviews, a complete profile, an 85% response rate, and at the time of writing this…
    timothyduncan95 147 views 1 comment Most recent by DustiO
  • HypnosisByDan
    Where do you train your refund assessment team?
    It seems the only answer that they know is No. I got a contact lead today from someone who is 16. A clear violation of your Terms of Service: "ELIGIBILITY, SERVICE PROFESSIONAL REPRESENTATIONS, WARRANTIES, AND USE OF THE PLAT…
    HypnosisByDan 21 views 2 comments Most recent by DustiO

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