Thumbtack Pro Rewards
Discussion List
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Thumbtack removed our business page without any explanationHello everyone! Need help! Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 … -
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How Long Does It Take for Background Check?So last week I encountered "Sever error" when submitting my SSN for a background check. I found an old post here and submitted my background check through checkr. It's been a week or more and is still processing. How…
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RewardsHow do I join Ive tried now a bunch still nothing and I should be at platinum for some reason I've sent messages to ppl for review's and they responded but still not getting no change there
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Points..rewards..reviewsI have consistently received 5 star reviews and earned points but now they are gone…this platform seems scammish in a lot of ways, but again the clients help over look somethings on the back end…how do we get some consistency with t…
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Help with a troubleshootingI am having a troubleshooting issue with my pro account rewards, I am actually 4.7 rate, but it shows I am 0.0, so I am not able to upgrade to silver account, can somebody help with that?
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New temporary numbersHello, my name is Jason and I own an exterior construction company where we do residential exterior construction ( gutters, roofs, siding, etc. ). I have been using lead generating services for about 18 of the 23 years I’ve been in …
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Refund Possible? Lead isn't respondingHello, Is it possible for me to recieve a refund for a customer who sent 1 message and didnt send any other message to us? They dont respond to emails, phone or through the messenger. It says they contacted 4 other pros, yet I was c…
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Swag at SilverI've been using Thumbtack for 3 years and never seen swag… Did I miss an email?
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Why are they charging me if I didn’t even respond to the lead?I’m new to the platform, and I received a lead. I just clicked on the message and already got a notification that I’m being charged $50. How does this work?
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Lots of bugs during first days using thumbtack.comMy first impression of the resource is absolutely terrible!!!! I just registered and ended up getting my first lead, but I can't see the client's phone number on the website, likely due to site issues. They sent me a messa…
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Real Estate , Airbnb PhotographyI try to target just Real Estate or land developers , and Thumbtack kept sending me weddings and headshots, and i only received credit for one. Once going on here ?
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Top Pro Badge 2024, Top Status, RankingI've been with Thumbtack for over 10 years, and I recently. received nearly 10 reviews. As a five star business with over 200 reviews, how do I access my Top Pro status and badge for 2024 that I can host on my website? I'…
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refunds and customer serviceI was given a lead who did not speak English. I don't speak Spanish. We could not communicate. I was told it did not qualify under Thumbtack policy for a refund. I asked the representative what she would do if I started speakin…
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My clients review should have posted in timeMy last client review the client told me it was posted and it never showed up. I messaged him and he checked it and his review did not save, so he re-did it. If it had gone correctly the first time I would have platinum. Can this be…
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Electrical direct leads Price after instant booking removedAre you guys getting expensive direct leads also? Thumbtack going so crazy with cost for every lead ( 68$ ) clients looking for cheaper service and leads cost expensive. Looks like a big motor scam for Pros and Clients also…..
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Incorrect Status LevelIt shows that we're silver status because our rating is 4.3 but when I look at our profile it says it's a 4.8. We used to be consistently platinum status but somehow dropped to silver. Can someone help me with this please?
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Reviews by non paying customers.It seems to me that if you have not been a paying customer your review should not count towards the average that Thumtack calculates. It is a little too easy to hurt the competition in this manner. I am not saying that they should…
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Server errorHi there, I really want to start finishing my profile. I have tried contacting customer service but it is only automated emails, chats, phone calls. The background check keeps popping up with an server error message with social or I…
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I reached the top pro goals but didn't get the badge.Since I reached the gold goal, the application only sends me an email congratulating me on my silver status. I managed to reach the platinum goal and didn't get the seal, and Thumbtack sent me an email congratulating me on my s…
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Swag searchingI’m still trying to get my swag, I’m not sure where to go? there’s a link in the email I just received but it only takes me to the thumbtack app. how do I get my swag? thanks, mariely
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IncentivesI’ve been a pro for over 3 years. Highly rated never any issues. Promote as much as I can for free. I do feel like there’s should be some type of incentives for constant growth and business I brought to thumbtack as well. Especially…
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Refused Refund for non- LeadI was contacted by someone online (unrelated to work) who I gave my link to (to read my reviews). She was a landlord responding to an email inquiring about her space. After we spoke I asked her to cancel her request so I could get …
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How do you turn off batch leads?I started using Thumbtack about a year ago, and it was working out well for me. But that was when I was getting only one direct lead at a time before having to pay for it. However, a few months ago, I started getting 2-3 direct lead…
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What is Thumbtack Pro Rewards, and how does it work?Thumbtack Pro Rewards is here - to recognize and celebrate YOU! You provide a great experience for your customers and we want you to know your effort doesn’t go unnoticed – we see you. Thumbtack Pro Rewards is made up of three tiers… -
CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack? -
A new rewards period is here — March 2024We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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A new Rewards period is coming — March 1We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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Thumbtack viewsHello I’m a top pro I have over 163 reviews all 5 starts thumbtack has always work great for me it completely changed my life but last year my views when down from past years I used to get 800-900 views now I barely get 100 views a …
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Responding to messagesWe currently utilize an integration to pull our Thumbtack leads into our CRM where our contact center reaches out immediately and nurtures each lead 24/7. The trouble I'm finding is that this affects our response rate showing …
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