Business Resources

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  • Mage
    Funding for Women-Owned Businesses
    Hi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in…
    Announcement Mage 547 views 10 comments Most recent by DustiO
  • Lemargriffinfilms
    Try To Anticipate Your Clients Needs
    Most people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep…
    Announcement Lemargriffinfilms 297 views 4 comments Most recent by mbrand15
  • Filip_Matic
    Dealing with rejection and how to sell the product
    I'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start…
    Announcement Filip_Matic 179 views 7 comments Most recent by maria
  • Kaitlin_Booth
    Issues with multiple business accounts & support
    First, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
    Kaitlin_Booth 26 views 1 comment Most recent by DustiO
  • MSB_Carpentry83
    All of my reviews have been removed
    I’ve been with this service for quite some time only to find that all of my reviews have been removed! Please advise
    MSB_Carpentry83 29 views 1 comment Most recent by DustiO
  • reliefkey
    Is there a timeline to see Zapier api integrations happen?
    I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
    reliefkey 109 views 4 comments Most recent by DustiO
  • AdminCLE
    API to integrate into
    Looking for the API to integrate into Where can I find out about this?
    AdminCLE 35 views 2 comments Most recent by DustiO
  • Karakulidi
    Sudden decline in views
    Hello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (…
    Karakulidi 37 views 1 comment Most recent by DustiO
  • Vbastos
    Account deactivated
    Hi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
    Vbastos 79 views 1 comment Most recent by Vbastos
  • Mightyoaks
    Instant Booking
    I went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
    Mightyoaks 183 views 5 comments Most recent by Joshua
  • glebmx
    Suddenly stop getting leads
    Hi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
    glebmx 247 views 9 comments Most recent by DustiO
  • ShaquealThomas
    Instant Booking
    There has been a lot of discussion surrounding instant booking if we together as pros can share our thoughts on instant booking we may be able to submit this to thumbtack as a community.
    Poll ShaquealThomas 15.7K views 616 comments Most recent by MilanCleaningCompany
  • KDP
    Quotes Sent Aren't Being Read
    Hi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
    KDP 672 views 17 comments Most recent by arlenekaysen_1
  • chilogm1
    New Servey for $20 Amazon Gift card
    A trap has been set on that servey why would i tell you about my business revenue to on that servey it makes no sense asking us how much we charge for handyman services. The more details you gave the more of a price rasie they will …
    chilogm1 33 views 0 comments Started by chilogm1
  • coolexpress
    Leads: Repair services should be separate from maintenance services .
    We would like to send in our gratitude to thumbtack we have been with them ever since our beginnings and we have seen the benefits over the years. However it has come to our attention there is a need for adjustments on leads service…
    coolexpress 49 views 2 comments Most recent by coolexpress
  • Meredith_Beck
    Pros Check your bank statements- Thumbtack reactivated my account & charged me without my knowledge
    Pros check your bank accounts! After not being active since 2021, my account was reactivated, without my knowledge, 1/2/24. Thank goodness I noticed a charge from Thumbtack on my cc statement and looked in to it. I learned Thumbtack…
    Meredith_Beck 84 views 0 comments Started by Meredith_Beck
  • ThePalomaGirls
    Hire Count Glitches/Miscounts
    Hi Pros! My name is Alex and I have a bartending company serving NYC called The Paloma Girls. I signed up with Thumbtack 2 years ago in hopes of meeting new clients and it has completely jump-started my business and encouraged me to…
    ThePalomaGirls 142 views 1 comment Most recent by DustiO
  • Bill_IV
    You need better clip-art
    The "plumber" in the ad that showed up in my browser had a bunch of plastic pipes and fittings with big, knurled, grips for hand tightening. And some model holding huge Crescent wrench - the wrong tool for every job. Its n…
    Bill_IV 36 views 0 comments Started by Bill_IV
  • drdebbie87
    I'm Paying for Customer Errors
    I apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that …
    drdebbie87 109 views 4 comments Most recent by drdebbie87
  • JMusselman
    Lead Prices have gone sky high!
    I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
    JMusselman 184 views 9 comments Most recent by JMusselman
  • Matt
    So many software bugs-
    Not sure what’s going on, wanted to see if others had this issue. My calendar is open for days next week, yet the app insists I don’t have availability. this and other bugs have been happening with my profile.
    Matt 125 views 12 comments Most recent by DustiO
  • Styles
    Instant booking
    This used to be a great platform now it is poisoning businesses of all types. Forcing some, like myself, into early retirement. All of our concerns are falling on deaf ears and showing no empathy. Hopefully someday when you return t…
    Styles 54 views 0 comments Started by Styles
  • JMusselman
    Get charged twice for the same client -lead and instant book
    Hello, For the second time in a week, I have had a client first pick me as referral lead then immediately (within a minute) they select me for instant book. So now I am charged first for the lead and second for the instant book. I …
    JMusselman 103 views 6 comments Most recent by JMusselman
  • chilogm1
    Thumbtack pay
    To whoever decide to built this option and doesn’t add a refund button, I think you should get fired immediately. Who built an ACH and not add a refund options. What if I take payments before the project and client cancel and now I …
    chilogm1 58 views 1 comment Most recent by Matt
  • Brandy_Thomas
    Virtual Admin
    Is there an app or some sort to assist in responding to the leads….I’m eagerly wanting to try something new to help my business
    Brandy_Thomas 54 views 2 comments Most recent by DustiO
  • structuralguy65
    Now I'm getting charged for leads that I'm not licensed for, from a customer who posted it twice
    Not a happy camper. Why should a structural engineer get charged twice for a lead where the customer needs an architect. Someone explain that, please.
    structuralguy65 62 views 3 comments Most recent by DustiO
  • stelmihas
    Help with non-responsive leads
    Dear community, I just got charged $30 for a lead that never posted on my 'direct leads' tab and the potential client never responded. This is about guitar lessons. I am guessing the client changed his mind or was just not serious a…
    stelmihas 345 views 5 comments Most recent by DustiO
  • byronphoto
    Support with multiple accounts
    I accidentally created multiple accounts and while I've deactivated the 2nd account, I can't get a background check completed now, I just receive a "server error" message, I tried completing it with a DL but never got conf…
    byronphoto 287 views 7 comments Most recent by DustiO
  • TopChum
    Making sure I get my prepaid lead funds back when I deactivate Thumbtack
    I am closing my business, and I need to deactivate Thumbtack. I understand the simple process to deactivate my account. But it doesn't pop up any dialog box saying that my pre-paid balance will be refunded to me, so I am not sure …
    TopChum 307 views 2 comments Most recent by TopChum

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