Business Resources

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  • Mage
    Funding for Women-Owned Businesses
    Hi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in…
    Announcement Mage 525 views 10 comments Most recent by DustiO
  • Lemargriffinfilms
    Try To Anticipate Your Clients Needs
    Most people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep…
    Announcement Lemargriffinfilms 286 views 4 comments Most recent by mbrand15
  • Filip_Matic
    Dealing with rejection and how to sell the product
    I'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start…
    Announcement Filip_Matic 167 views 7 comments Most recent by maria
  • Mightyoaks
    Instant Booking
    I went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
    Mightyoaks 106 views 5 comments Most recent by Joshua
  • glebmx
    Suddenly stop getting leads
    Hi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
    glebmx 175 views 9 comments Most recent by DustiO
  • ShaquealThomas
    Instant Booking
    There has been a lot of discussion surrounding instant booking if we together as pros can share our thoughts on instant booking we may be able to submit this to thumbtack as a community.
    Poll ShaquealThomas 14.5K views 616 comments Most recent by MilanCleaningCompany
  • KDP
    Quotes Sent Aren't Being Read
    Hi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
    KDP 560 views 17 comments Most recent by arlenekaysen_1
  • chilogm1
    New Servey for $20 Amazon Gift card
    A trap has been set on that servey why would i tell you about my business revenue to on that servey it makes no sense asking us how much we charge for handyman services. The more details you gave the more of a price rasie they will …
    chilogm1 22 views 0 comments Started by chilogm1
  • coolexpress
    Leads: Repair services should be separate from maintenance services .
    We would like to send in our gratitude to thumbtack we have been with them ever since our beginnings and we have seen the benefits over the years. However it has come to our attention there is a need for adjustments on leads service…
    coolexpress 31 views 2 comments Most recent by coolexpress
  • Meredith_Beck
    Pros Check your bank statements- Thumbtack reactivated my account & charged me without my knowledge
    Pros check your bank accounts! After not being active since 2021, my account was reactivated, without my knowledge, 1/2/24. Thank goodness I noticed a charge from Thumbtack on my cc statement and looked in to it. I learned Thumbtack…
    Meredith_Beck 76 views 0 comments Started by Meredith_Beck
  • ThePalomaGirls
    Hire Count Glitches/Miscounts
    Hi Pros! My name is Alex and I have a bartending company serving NYC called The Paloma Girls. I signed up with Thumbtack 2 years ago in hopes of meeting new clients and it has completely jump-started my business and encouraged me to…
    ThePalomaGirls 132 views 1 comment Most recent by DustiO
  • Bill_IV
    You need better clip-art
    The "plumber" in the ad that showed up in my browser had a bunch of plastic pipes and fittings with big, knurled, grips for hand tightening. And some model holding huge Crescent wrench - the wrong tool for every job. Its n…
    Bill_IV 31 views 0 comments Started by Bill_IV
  • drdebbie87
    I'm Paying for Customer Errors
    I apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that …
    drdebbie87 95 views 4 comments Most recent by drdebbie87
  • JMusselman
    Lead Prices have gone sky high!
    I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
    JMusselman 140 views 9 comments Most recent by JMusselman
  • Matt
    So many software bugs-
    Not sure what’s going on, wanted to see if others had this issue. My calendar is open for days next week, yet the app insists I don’t have availability. this and other bugs have been happening with my profile.
    Matt 106 views 12 comments Most recent by DustiO
  • Styles
    Instant booking
    This used to be a great platform now it is poisoning businesses of all types. Forcing some, like myself, into early retirement. All of our concerns are falling on deaf ears and showing no empathy. Hopefully someday when you return t…
    Styles 46 views 0 comments Started by Styles
  • JMusselman
    Get charged twice for the same client -lead and instant book
    Hello, For the second time in a week, I have had a client first pick me as referral lead then immediately (within a minute) they select me for instant book. So now I am charged first for the lead and second for the instant book. I …
    JMusselman 84 views 6 comments Most recent by JMusselman
  • chilogm1
    Thumbtack pay
    To whoever decide to built this option and doesn’t add a refund button, I think you should get fired immediately. Who built an ACH and not add a refund options. What if I take payments before the project and client cancel and now I …
    chilogm1 51 views 1 comment Most recent by Matt
  • Brandy_Thomas
    Virtual Admin
    Is there an app or some sort to assist in responding to the leads….I’m eagerly wanting to try something new to help my business
    Brandy_Thomas 46 views 2 comments Most recent by DustiO
  • structuralguy65
    Now I'm getting charged for leads that I'm not licensed for, from a customer who posted it twice
    Not a happy camper. Why should a structural engineer get charged twice for a lead where the customer needs an architect. Someone explain that, please.
    structuralguy65 53 views 3 comments Most recent by DustiO
  • stelmihas
    Help with non-responsive leads
    Dear community, I just got charged $30 for a lead that never posted on my 'direct leads' tab and the potential client never responded. This is about guitar lessons. I am guessing the client changed his mind or was just not serious a…
    stelmihas 234 views 5 comments Most recent by DustiO
  • reliefkey
    Is there a timeline to see Zapier api integrations happen?
    I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
    reliefkey 83 views 3 comments Most recent by andrewminer
  • byronphoto
    Support with multiple accounts
    I accidentally created multiple accounts and while I've deactivated the 2nd account, I can't get a background check completed now, I just receive a "server error" message, I tried completing it with a DL but never got conf…
    byronphoto 212 views 7 comments Most recent by DustiO
  • TopChum
    Making sure I get my prepaid lead funds back when I deactivate Thumbtack
    I am closing my business, and I need to deactivate Thumbtack. I understand the simple process to deactivate my account. But it doesn't pop up any dialog box saying that my pre-paid balance will be refunded to me, so I am not sure …
    TopChum 261 views 2 comments Most recent by TopChum
  • Nancy1005
    Dealing with a negative review & customer posting many complaints
    I am a Wedding Officiant. I got my first ever in 9 years negative review. OK, I can deal with it. I responded very nicely and apologized for the one thing I felt was a legit complaint. Today she added to her review (also negative) …
    Nancy1005 31 views 1 comment Most recent by DustiO
  • cccruver37
    TrustPilot Reviews
    Hello! I see that we have the option to import google reviews. I was wondering if there was an option to import Trustpilot reviews. We have over 150 5 star reviews that I would love to utilize if possible. Thanks!
    cccruver37 87 views 6 comments Most recent by cccruver37
  • bestaudioguy
    Instant Bookings
    With the introduction of Instant Bookings, what effect does this have on you staying with Thumbtack or moving to another referral site?
    Poll bestaudioguy 276 views 11 comments Most recent by June
  • Average_joe1
    House call pro
    Anyone else been getting cold calls from house call pro since the instant booking requirement went into affect?
    Average_joe1 49 views 0 comments Started by Average_joe1
  • Average_joe1
    Lead cost
    Anyone else feel like the cost of leads have no consistency? I have been getting charged $60 + for a customer who just needs a sprinkler head fixed. These use to cost about $13. There seems to be no rhyme or reason to the way these…
    Average_joe1 147 views 0 comments Started by Average_joe1
 

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