Business Resources

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Discussion List

  • Mage
    Funding for Women-Owned Businesses
    Hi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in…
    Announcement Mage 232 views 8 comments Most recent by Modern_designer11
  • Lemargriffinfilms
    Try To Anticipate Your Clients Needs
    Most people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep…
    Announcement Lemargriffinfilms 265 views 4 comments Most recent by mbrand15
  • Filip_Matic
    Dealing with rejection and how to sell the product
    I'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start…
    Announcement Filip_Matic 145 views 7 comments Most recent by maria
  • Brandy_Thomas
    Virtual Admin
    Is there an app or some sort to assist in responding to the leads….I’m eagerly wanting to try something new to help my business
    Brandy_Thomas 17 views 2 comments Most recent by DustiO
  • ShaquealThomas
    Instant Booking
    There has been a lot of discussion surrounding instant booking if we together as pros can share our thoughts on instant booking we may be able to submit this to thumbtack as a community.
    Poll ShaquealThomas 9.6K views 465 comments Most recent by Azhandyman
  • structuralguy65
    Now I'm getting charged for leads that I'm not licensed for, from a customer who posted it twice
    Not a happy camper. Why should a structural engineer get charged twice for a lead where the customer needs an architect. Someone explain that, please.
    structuralguy65 16 views 3 comments Most recent by DustiO
  • JMusselman
    Get charged twice for the same client -lead and instant book
    Hello, For the second time in a week, I have had a client first pick me as referral lead then immediately (within a minute) they select me for instant book. So now I am charged first for the lead and second for the instant book. I …
    JMusselman 24 views 4 comments Most recent by JMusselman
  • stelmihas
    Help with non-responsive leads
    Dear community, I just got charged $30 for a lead that never posted on my 'direct leads' tab and the potential client never responded. This is about guitar lessons. I am guessing the client changed his mind or was just not serious a…
    stelmihas 59 views 5 comments Most recent by DustiO
  • reliefkey
    Is there a timeline to see Zapier api integrations happen?
    I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
    reliefkey 55 views 3 comments Most recent by andrewminer
  • byronphoto
    Support with multiple accounts
    I accidentally created multiple accounts and while I've deactivated the 2nd account, I can't get a background check completed now, I just receive a "server error" message, I tried completing it with a DL but never got conf…
    byronphoto 44 views 7 comments Most recent by DustiO
  • TopChum
    Making sure I get my prepaid lead funds back when I deactivate Thumbtack
    I am closing my business, and I need to deactivate Thumbtack. I understand the simple process to deactivate my account. But it doesn't pop up any dialog box saying that my pre-paid balance will be refunded to me, so I am not sure …
    TopChum 196 views 2 comments Most recent by TopChum
  • Nancy1005
    Dealing with a negative review & customer posting many complaints
    I am a Wedding Officiant. I got my first ever in 9 years negative review. OK, I can deal with it. I responded very nicely and apologized for the one thing I felt was a legit complaint. Today she added to her review (also negative) …
    Nancy1005 16 views 1 comment Most recent by DustiO
  • cccruver37
    TrustPilot Reviews
    Hello! I see that we have the option to import google reviews. I was wondering if there was an option to import Trustpilot reviews. We have over 150 5 star reviews that I would love to utilize if possible. Thanks!
    cccruver37 39 views 6 comments Most recent by cccruver37
  • bestaudioguy
    Instant Bookings
    With the introduction of Instant Bookings, what effect does this have on you staying with Thumbtack or moving to another referral site?
    Poll bestaudioguy 180 views 11 comments Most recent by June
  • Average_joe1
    House call pro
    Anyone else been getting cold calls from house call pro since the instant booking requirement went into affect?
    Average_joe1 16 views 0 comments Started by Average_joe1
  • Average_joe1
    Lead cost
    Anyone else feel like the cost of leads have no consistency? I have been getting charged $60 + for a customer who just needs a sprinkler head fixed. These use to cost about $13. There seems to be no rhyme or reason to the way these…
    Average_joe1 112 views 0 comments Started by Average_joe1
  • Mr_Victor
    Inconsistent Lead Volume
    Sometimes I get leads left and right. Sometimes it’s dry as hell. What is everyone doing to optimize this Thumbtack thing. Any other platforms you recommend for leads?
    Mr_Victor 75 views 3 comments Most recent by Ash2023
  • Matt
    How do I turn off On-Site Estimates?
    For some reason my profile lists I will be doing an on-site estimate, and I rarely do any sort of on site visit before I start the job. I don't want customers to think I will be coming to their property 150+ miles away to bid on a j…
    Matt 37 views 5 comments Most recent by structuralguy65
  • JohnnyBones
    Finding jobs based on a keyword
    I assemble an outdoor play item that is known for being difficult and I would like to get leads based on that keyword rather than a generalized category. I don't want to pay for leads outside of that keyword. Cannot find any info …
    JohnnyBones 21 views 1 comment Most recent by DustiO
  • Jingjun
    Thumbtack Lead Quality and refund
    We've been spending more and more money and getting less and less quality leads from thumbtack. We are literally Top 1 on the platform in the area. We tracked our spending the month of September and below is what we got. Total: $1,0…
    Jingjun 72 views 1 comment Most recent by Matt
  • KDP
    Quotes Sent Aren't Being Read
    Hi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
    KDP 327 views 16 comments Most recent by arlenekaysen_1
  • Average_joe1
    Does any one else feel like they are not getting reviews like they used to? We use to send the review request and 8/10 would leave one now I feel like it’s about 2/10 will leave one. Kinda makes me feel like the platform is not info…
    Average_joe1 19 views 1 comment Most recent by DustiO
  • Meckell
    How do you get reviews?
    Let us know how you get your customer to leave you a review. Be sure to share your best review tips in the comments!
    Poll Meckell 103 views 3 comments Most recent by Diana
  • MRM_Services
    MRM_Services 81 views 0 comments Started by MRM_Services
  • TotalitySolutions
    Thumbtack Scheduling....what am I missing???
    Hi, first post here. I am new to Thumbtack this month. I decided I needed to pause any paid leads for a week to catch up and adjust my strategy when those come in. Today I received a lead as shown in the image below, even though I a…
    TotalitySolutions 44 views 1 comment Most recent by DustiO
  • Matt
    How could Thumbtack improve the galleries/featured projects functionality?
    I am a muralist, and the ability to upload and showcase images is key for people to really understand what I do. I feel the platform has evolved to include more types of industries, but with visual mediums, there has to be a better …
    Matt 71 views 1 comment Most recent by DustiO
  • ambose_t1
    Pro Account Deactivated/Deleted, Now Banned, No idea why
    Hi, I don't understand what is happening. I recently started revamping my Pro account, and I received an email that it is now "on hold" because I'm offering services not allowed on Thumbtack. I'm offering massage therapy,…
    ambose_t1 157 views 1 comment Most recent by DustiO
  • JohnnyBones
    I would like some help getting work based on a keyword.
    I do assembly and I focus on one product that is wickedly tricky to get together properly. Let's call it WidgetWonder. Right now I would have to go under the assembly skill set and get all of them and parse them out. I am willing …
    JohnnyBones 18 views 2 comments Most recent by JohnnyBones
  • Alex_Handy_Handz
    Why I can't find where I can choose my area to work inn. I'm getting leads 40 miles away?
    I find it ridiculous I can't choose my work area radius. Im getting leads that are 30 miles away. Someone please show me where I can choose my work radius???
    Alex_Handy_Handz 32 views 3 comments Most recent by DustiO

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