Business Resources

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  • DustiO
    What marketing support would benefit your business most?
    The Community team at Thumbtack is always thinking of ways to add value to your experiences here. What kinds of marketing support would you find most beneficial to your businesses? If your answer is "other", please comment…
    Poll DustiO 237 views 13 comments Most recent by ethanklein
  • Organizer1_
    I am not getting any Leads on my Profile--Please Help!
    I am a professional Organizer and new to thumbtack, I have completed my profile and have some reviews. I haven't gotten any leads at all. I am just reaching out to see if there is anything that I am missing on my profile. Maybe that…
    Organizer1_ 137 views 5 comments Most recent by DustiO
  • HapiBnMe
    Notifications for Opportunities
    I've never received a notification for any opportunities even though I have all notifications on (emails, texts, and the app). I check the opportunities on the desktop multiple times a day and see many but by the time I respond to t…
    HapiBnMe 203 views 5 comments Most recent by Eugene_Erlikh
  • MCGEvents
    Deposits and Final Payments
    I’m having trouble requesting payment again from my customers? I require a 50% upfront deposit to book my services and when customers pay me through thumbtack I’m not able to go back in and request another or multiple payments which…
    MCGEvents 194 views 2 comments Most recent by MCGEvents
  • dmcgphotography
    Wait time for customer service?
    Hey, curious what's the longest anyone here has had to wait for a customer service response in text. I'm already going to say that, despite my platinum status, i have zero faith that I can get a person on the phone. Text is usually …
    dmcgphotography 149 views 1 comment Most recent by Matt
  • OakTreesales
    Leads strop Coming in
    We used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve racking …
    OakTreesales 128 views 6 comments Most recent by Jerry_Garmon
  • toya
    Reviews Standards Needs To Be Updated
    I'm responding to this message as a PROFESSIONAL using Thumbtack. Thumbtack will allow customers to use falsify the truth and even if a customer hasn't worked with us directly; they can leave reviews based on their interactions. If …
    toya 127 views 2 comments Most recent by Craig_Washington_Ii
  • MarkZilberman
    Direct Leads
    Hello, I don't want leads where the job is less than $1500. I got a leaf for a job that is $500. How dovI stop this? As of now, I have made my profile hidden till I can get this fixed. Thank you, Mark Zilberman
    MarkZilberman 382 views 9 comments Most recent by MarkZilberman
  • yahyaikan
    hello guys I am new
    hello guys I am new at this platform just i want to present myself to all members I am starting a new agency that creates content for company and influencer we solve a lot of problems and help you grow your social media to the nex…
    yahyaikan 25 views 1 comment Most recent by DustiO
  • MarkZilberman
    Not showing the right photos
    Hello, I am a wedding photographer. Thumbtack asks for photos and others from "projects". I submitted in both. But, they are only showing the pictures from projects. And, I see this is also true for other photographers. Wh…
    MarkZilberman 177 views 4 comments Most recent by MarkZilberman
  • Nicole
    I have a pending payment for over 5 days.
    I want to get paid for the work I did. The customer paid you guys. Why havent I been paid? Please give me my money today and have someone contact me Nicole Larrimore America Girl Cleaning
    Nicole 67 views 1 comment Most recent by DustiO
  • Matt
    The ability to reject a job and not be charged for the lead
    Lately I have been getting request for jobs in the Illustration category that are vague and have no description on what they are looking for, yet the lead cost me $40+. I realize that leads are about demand, but the hard part is th…
    Matt 200 views 13 comments Most recent by SoCalComputerSvcs_1
  • chilogm1
    Should i get A Refund for those leads from my point of view I would say Yes because
    i doon’t want to sound crazy but please explain to me why am I paying for a services that pretty much earning money from me for not doing nothing. I feel like now i should start charging clients leads price just for contacting me si…
    chilogm1 17 views 1 comment Most recent by DustiO
  • Meckell
    14 free tools every small business can use
    Starting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here …
    Meckell 414 views 10 comments Most recent by Js_Garage_Door1
  • Lemargriffinfilms
    Advice from a Top Pro
    Hello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person…
    Lemargriffinfilms 871 views 14 comments Most recent by DustiO
  • NelsonsHVAC
    Library of Past webinars
    Is there a location where we can access past webinars for contractors using Thumbtack?
    NelsonsHVAC 16 views 1 comment Most recent by DustiO
  • chilogm1
    Outrages Leads Price.
    I decide to Open my budget this morning to unlimited since I haven't gotten any leads for the past 3-5 days. 5 minutes I got a lead I was happy den the leads price was $111 for a tv mount above fireplace in Ocala i live in Orlando. …
    chilogm1 15 views 2 comments Most recent by DustiO
  • Matt
    Feature Request(s)
    Lately I have been getting 20+ leads in a short period of time, and I would love the option to add private notes to the client lead messages. This would allow me to put in things like, "Reach out to CLIENT in two weeks, they ar…
    Matt 40 views 2 comments Most recent by Matt
  • Matt
    How's a lead considered viable if the clients phone number is disconnected, and never viewed message
    I have reached out to support, and I get the same answer. "There are no refunds because you have their phone number". That is fine and all, but what about the clients who's number is dead, and they don't view messages thro…
    Matt 52 views 2 comments Most recent by Matt
  • WDodson
    Sooo.... how is search marketing allocated to local markets?
    Hi all-- I didn't see anything in these forums about this so I thought I'd just ask... Presumably our lead fees are tracked by local market area and then some of that money is allocated to buy ads on Google and other search engines.…
    WDodson 40 views 4 comments Most recent by DustiO
  • Erictibok
    Changing business
    I need to know how to change my business from handyman to home inspection. They are a conflict of interest and cannot have both
    Erictibok 26 views 1 comment Most recent by DustiO

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