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257 discussions
1.3K comments
Most recent: Not only unlicensed but not even a registered company by Average_joe1
May 28
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Reviews Standards Needs To Be UpdatedI'm responding to this message as a PROFESSIONAL using Thumbtack. Thumbtack will allow customers to use falsify the truth and even if a customer hasn't worked with us directly; they can leave reviews based on their interactions. If … -
Direct LeadsHello, I don't want leads where the job is less than $1500. I got a leaf for a job that is $500. How dovI stop this? As of now, I have made my profile hidden till I can get this fixed. Thank you, Mark Zilberman
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hello guys I am newhello guys I am new at this platform just i want to present myself to all members I am starting a new agency that creates content for company and influencer we solve a lot of problems and help you grow your social media to the nex… -
Not showing the right photosHello, I am a wedding photographer. Thumbtack asks for photos and others from "projects". I submitted in both. But, they are only showing the pictures from projects. And, I see this is also true for other photographers. Wh…
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I have a pending payment for over 5 days.I want to get paid for the work I did. The customer paid you guys. Why havent I been paid? Please give me my money today and have someone contact me Nicole Larrimore America Girl Cleaning
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The ability to reject a job and not be charged for the leadLately I have been getting request for jobs in the Illustration category that are vague and have no description on what they are looking for, yet the lead cost me $40+. I realize that leads are about demand, but the hard part is th… -
Should i get A Refund for those leads from my point of view I would say Yes becausei doon’t want to sound crazy but please explain to me why am I paying for a services that pretty much earning money from me for not doing nothing. I feel like now i should start charging clients leads price just for contacting me si…
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14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here … -
Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person… -
Library of Past webinarsIs there a location where we can access past webinars for contractors using Thumbtack?
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Outrages Leads Price.I decide to Open my budget this morning to unlimited since I haven't gotten any leads for the past 3-5 days. 5 minutes I got a lead I was happy den the leads price was $111 for a tv mount above fireplace in Ocala i live in Orlando. …
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Feature Request(s)Lately I have been getting 20+ leads in a short period of time, and I would love the option to add private notes to the client lead messages. This would allow me to put in things like, "Reach out to CLIENT in two weeks, they ar…
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How's a lead considered viable if the clients phone number is disconnected, and never viewed messageI have reached out to support, and I get the same answer. "There are no refunds because you have their phone number". That is fine and all, but what about the clients who's number is dead, and they don't view messages thro…
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Sooo.... how is search marketing allocated to local markets?Hi all-- I didn't see anything in these forums about this so I thought I'd just ask... Presumably our lead fees are tracked by local market area and then some of that money is allocated to buy ads on Google and other search engines.…
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Changing businessI need to know how to change my business from handyman to home inspection. They are a conflict of interest and cannot have both
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HELP.....New profile views have TANKED (Wedding Photography)Over the past 4 weeks, my profile views have dropped now (last week and this week) to litterally 0. Yes, that's Zero views for almost two weeks. I haven't had a lead in well over a month. I have changed nothing on my end, and would …
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NewI’m new to this but I really need to find some work
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Help finding funds to start your businessIm just curious, i always hear about different help that s out here to help people like myself and other black women that are trying to get there businessess up and going..but dont have enough revinue to do so, is there really help…
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Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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same client keep bookingI have a client who kept on booking me just to ask me question i have come to a decision to not work for her anymore but she stilll have options to book me and makes me loose money how can i fix that
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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Google or Outlook Calendar Syncso on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that… -
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Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
Are you having Blocked Calendar Issues ??Anyone else experiencing issues with customers bypassing your blocked calendar or days you are unavailable to work ?
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Notification that another pro was marked hired, and or how many other pros received “targeted” leadsHello, one of the issues I’ve had with Thumbtack for a while and nothing has ever changed that I have noticed, is that it is unknown/ unclear with opportunities, or direct leads especially, when another pro has been hired or how man…
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Pro Tips: Tax Prep for Small Businesses.Earlier this week we announced an exciting partnership with TurboTax, something set into motion, thanks to feedback from professionals like you. This weekend is one of the biggest weekends of the year for tax prep, so we asked Harve… -
Tracking Past Profile InsightI'd like to get a better understanding of how my profile has preformed over the last few years. When we go into our Thumbtack profile there is a drop down tab in the top right that has a section called "Insight". In th…
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[POLL] What tools do you use most to increase your productivity?Share with us what tools would be most helpful to you, and comment below with what tools you currently use or would like to try using.
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Rankings/ListingsIt's been three weeks and I have received zero targeted leads. I have been checking my rankings daily, and I do not even show up in the list of persons available for the service I offer. As a TopPro for several years, I find this …
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