Best Of
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So weird...!
Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I…5 -
Thumbtack needs to educate customers that they charge pros
I have ran into this so often while using thumbtack.... I'll get a lead, and it's $112 and the customer contacted FIVE pros!! I'm sorry, but they shouldn't be able to contact more than 3 tops, unless…6 -
Celebrate with us - show us your Thumbtack swag!
Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If yo…5 -
Re: Help resources: Community, Help Center, and Support
@Sherlock have you tried adjusting your max lead prices to a range that makes more sense for you? And to echo @Bretdouglas are you reaching out via phone/text too? I'm sorry that this has been your e…6 -
[VIDEO] New Thumbtack Pro
Presented September 24, 2024 — This informative session is tailored for new Thumbtack users! Learn the ropes, navigate the platform, and discover key strategies to kickstart your journey to success. …5 -
Re: Your feedback in action: Refund policy update.
Let’s just get rid of the requirement that we must accept instant bookings thanks8 -
Re: Overcharging for leads is real...
I agree with Jason. I do video production, and I usually don't do any projects for under $800. I've recently paid $50-$75 for leads where the listed budget was $400 - $700 or $700 - $1000. Not quite …5 -
Overcharging for leads is real...
This issue relates to the contractors estimate vs. the price of the lead. There is no excuse for charging $60 for a lead that has budgeted and/or estimated $200. Because that means that even if I get…5 -
Re: Your feedback in action: Refund policy update.
That is so amazing. I'm so glad to hear that us on the pro advisory board input is helping the other top pros. We worked on this relentlessly with the staff at Thumbtack to try to better this situati…8
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