Best Of
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Stop Charging Pros Unnecessary money
I’m very disappointed with Thumbtack. It’s frustrating and unfair that I was charged for a direct lead, only to find out the customer provided a fake phone number. I responded immediately and did eve…5 -
So weird...!
Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I…5 -
Thumbtack needs to educate customers that they charge pros
I have ran into this so often while using thumbtack.... I'll get a lead, and it's $112 and the customer contacted FIVE pros!! I'm sorry, but they shouldn't be able to contact more than 3 tops, unless…6 -
Celebrate with us - show us your Thumbtack swag!
Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If yo…5 -
Re: Help resources: Community, Help Center, and Support
@Sherlock have you tried adjusting your max lead prices to a range that makes more sense for you? And to echo @Bretdouglas are you reaching out via phone/text too? I'm sorry that this has been your e…6 -
[VIDEO] New Thumbtack Pro
Presented September 24, 2024 — This informative session is tailored for new Thumbtack users! Learn the ropes, navigate the platform, and discover key strategies to kickstart your journey to success. …5 -
Re: Your feedback in action: Refund policy update.
Let’s just get rid of the requirement that we must accept instant bookings thanks8 -
Re: Overcharging for leads is real...
I agree with Jason. I do video production, and I usually don't do any projects for under $800. I've recently paid $50-$75 for leads where the listed budget was $400 - $700 or $700 - $1000. Not quite …5 -
Overcharging for leads is real...
This issue relates to the contractors estimate vs. the price of the lead. There is no excuse for charging $60 for a lead that has budgeted and/or estimated $200. Because that means that even if I get…5
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