Best Of
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Re: We won!!!
What is the difference between instant bookings and direct leads? We are still getting charged for jobs that the customer picks 5 contractors. These are the people that are either tire kickers or loo…2 -
refunds and customer service
I was given a lead who did not speak English. I don't speak Spanish. We could not communicate. I was told it did not qualify under Thumbtack policy for a refund. I asked the representative what she w…1 -
Re: Help resources: Community, Help Center, and Support
I would just like some accountability from the site. We are Pros paying them for leads, which in my short experience has cost me a couple of hundred dollars, and not one of six has become a client (y…1 -
Re: False Negative Reviews- Yes, Thumbtack Allows These to Stand Without Evidence
I appreciate you taking the time to share this information with me Dusti. Nonetheless, this doesn't resolve the issue. Any psychopath can select me and attempt to aggressively coerce me into working …1 -
Re: Custom weekly budget
@chilogm1 you are absolutely correct! I spent over $1000-$1400 a week on Thumbtack easily for my business and now I have been reduced to spending about $200, maybe less. As a business owner, I absolu…2 -
Re: Is it possible to target customers in two different areas?
@thesafeharbor1_info I agree with @DustiO about creating two separate profiles for your different services. This way, you can tailor each one for specific areas and budgets. I am in California but ha…2 -
Re: Is it possible to target customers in two different areas?
If you are offering remote services, you will show up beyond your service area - but I would be sure to highlight in either your business name or profile intro that you are offering REMOTE services a…3 -
Re: Working through the seasons
Great advice, @ShaquealThomas, and I agree. Reaching out with small incentives can be an excellent way to inform your clients that you're still in business, remind them of end of the year projects, a…3 -
Re: Working through the seasons
Hi everyone, I’ve been pretty quiet but make no mistake I’ve been keeping up! I’ve found that every holiday months customers love the discounts I offer. I base discounts on how long they have been a …3 -
Re: Custom weekly budget
yeah I just got that today like what do you mean by I can’t change it until Monday that makes no sense at all I should be free to raise my budget any time any days and however many time I want to thi…1
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