Best Of
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Re: REQUEST: Update Importing Google Reviews
I came looking for the exact same thing. When I started out I had four reviews, now I have more than 60.2 -
Re: Denied refunds outside of lead time on profile because of customer clicking on open to other dates.
I am not able to help with refunds here. I would recommend doing what they suggested and reaching out to the customer with other dates when this happens and then if they still can't do those dates yo…1 -
Re: Refunds for Scam Leads and Minors
BAD business- Agreed!2 -
Re: Refunds for Scam Leads and Minors
Yeah. I've stayed alive only because of referrals and other marketing tools. I still get a few quality leads, but as previously mentioned, 90% are nothing burgers, and Thumbtack reviewers and policy …1 -
Re: Refunds for Scam Leads and Minors
@JulietH , the irony here is that I'm sure that you and I are not the only ones who HAPPILY spent $1100+ every single week in order to make the numbers work. Because the lead prices at the time were …1 -
Re: Refunds for Scam Leads and Minors
Juliet, I confess that last year, after having spent (like you) on average 40K+ annually with thumbtack, I finally threw up my hands at the combination of exorbitant lead prices, bogus leads and deni…2 -
Re: Refunds for Scam Leads and Minors
Thanks for the insight Merideth. I'm sorry to hear you've had a similar experience. As I predicted, Thumbtack denied my refund. Thumbtack's "leads" are generally useless, with the exception…2 -
Re: Refunds for Scam Leads and Minors
Like you, I’ve been on Thumbtack for about a decade. It was great for my business in the beginning, but the constant struggle to get refunds for fake or bogus leads has become exhausting and stressfu…3 -
Refunds for Scam Leads and Minors
I have been with Thumbtack for over 10 years and I have spent well over $200,000 on marketing with Thumbtack alone. In 2024 year to date, I've spent upwards of $23,000. When Thumbtack first began, th…2 -
Re: Leads, unreponsive customer,
I am having a horrible time with Thumbtack. I'm a top pro and am beginning to get screwed by Thumbtack not refunding bogus instant bookings that cost over $100 each. The customer never responds to a …1
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