Thumbtack Community
Discussion List
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December 2025 Pro Highlight — Meet Clay.Meet Clay ( @ClayRiser ), a Top Pro electrician with over 90% 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Clay is the owner of Mr. Electric of Golden Colorado. We asked him about his Thumbtack experience an… -
Welcome to our new Community members — December 2025Welcome to all the pros who joined in October and November (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A li…
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su segu… -
Your Feedback In Action: Refresh your Google Reviews anytime.You asked, we listened. You can now upload up to 100 Google reviews on your Thumbtack profile and refresh them anytime. Find out how to keep your reviews up to date and highlight the work you’re delivering to customers. Learn more.
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Pro Summit Recap: 3 highlights from the 2025 Pro SummitWe had a record number of pros in attendance at last week’s Pro Summit. If you missed the event — don’t stress. Here are 3 highlights from the event so you don’t miss out. During the Pro Advisory Board panel, pros shared tactical in…
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Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr… -
🌟 Conviértase en un Top Pro y desbloquee recompensas exclusivas en Thumbtack¿Sabía que tener la insignia de profesional destacado (Top Pro) en su perfil puede ayudarle a generar más confianza con los clientes? Además, con el programa Thumbtack Pro Rewards, puede ganar beneficios adicionales que hacen crecer…
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Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the Chie… -
[Resource of the week] The Power of BudgetingLet's talk budgeting – the unsung hero of business success. Budgeting lays out your financial path, giving you clarity on income, expenses, and how to reach your goals. It's your GPS for financial success. Your budget helps you prio… -
🚨 Haga crecer su negocio: Nuevas categorías de autos disponibles en Thumbtack 🚗Ahora en Thumbtack, usted tiene la oportunidad de expandir sus servicios ofreciendo soluciones para vehículos directamente a los clientes en su hogar o lugar de trabajo. ¿Por qué le conviene agregar estas nuevas categorías? ✅ Acce…
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Used to get tons of leads, now I get 0?Hello everyone my question to the community is, am I the only one who feels as if their profile has been flagged or blacklisted? Used to get lots of leads that transferred to jobs and now (even with the max lead prices) I'm getting… -
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Unlinking Google ReviewsHello, I originally created one Thumbtack account for my business. Later, after losing access to that original login and believing it was no longer recoverable, I unintentionally created a second account under a different email and …
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ExpansionI just locked in my first lead. But I want to know from a pro who’s seen success on here to share some keys pointers, if you can, on how to get the most out of this app..Nequane 60 views 6 comments 0 points Most recent by Nequane Link your Thumbtack account with partner platforms
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New Approach to Inquiries/price pointI was researching something else and somehow, Youtube prompted me with this video and I think it's awesome. Alphabet is still evil, but the content is bangin'. I'm not sure how to integrate this into my Home Improvement Contracting …
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Winter time leadsHello everyone I'm a top pro from the Orlando Florida area. I hope everyone is having great success in this winter season. Leads will slow down and we need to focus on getting the quality jobs Sometimes we fall prey to the theor…
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Is Thumbtack doing this? Travel Agents look out for different requests that are likely same person.I cannot believe that all of these inquiries, that TT is charging mutliple TA's for are not the same person or entity. I clicked "pass" on two of them that read exactly the same before I started taking screenshots and came…
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Thumbtack workshopI would like to sign up for the workshop -
Thumbtack needs to educate customers that they charge prosI have ran into this so often while using thumbtack.... I'll get a lead, and it's $112 and the customer contacted FIVE pros!! I'm sorry, but they shouldn't be able to contact more than 3 tops, unless they are unsatisfied with the fi…gracecompletepm 675 views 14 comments 10 points Most recent by DerHilfer_LLC Network and Collaborate
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Trying to set up a page...getting errors on background checkI'm trying to set up a page to provide graphic design and illustration services but I can't get through the background check. Whether I choose SSN or photo ID, I get an error. Either "severError" or "Sorry, looks like…
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Anyone Else Struggling with Expensive Leads but No Bookings?I love Thumbtack. Just want to say that. In the last 45 days, I've have had 11 (EXPENSIVE) leads but ZERO and I mean ZERO bookings. All the leads have been people "just looking," hired someone else off Thumbtack, or weren'…
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Question for our cleaning professionals.Do you offer vacation rental (i.e. Airbnb) cleanings? If so, do you charge customers a different rate compared to a standard cleaning? Higher or lower? If this is a service you offer and you have any insight, drop it in the comments…
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Lead/Opportunity Details Missing Web vrs AppWhy do the details that the customer provided vary between the app and on the web? We have office staff that work these from a computer not a phone!!! They need to see the customer comments/message. Web: App:
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How do you stop the Partial Match leadsMy Leads portal is getting clogged with partial match leads for services that I am not licensed for. This is insane.
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Job Opportunities New FormatIs anyone else really disappointed in the new Job Opportunities format? I, personally, had no issues with the previous one and this new one looks sloppy and takes more time to get through. Just interested in other perspectives and e…
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When you are first starting your business how do gain clients?When you are first starting your business how do gain clients? I'm to gain momentum using Thumbtack and I feel like I'm struggling.Answered ✓ Carman_WBI1 42 views 7 comments 0 points Most recent by DerHilfer_LLC Thumbtack Resources
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Should Pros Pay for Dead Leads?Pros are being charged whether or not a customer hires, responds, or even takes us seriously. We eat the cost while Thumbtack collects. Do you think it’s fair that pros are forced to pay for dead leads, or should charges only apply …
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Any General Contractor looking for a Reliable C-27 & C-8 contractor?Hi, I’m Daniel with Firm Tech Concrete, Inc., your licensed C-8 Concrete and C-27 Landscaping contractor serving Menifee, Murrieta, Temecula, Lake Elsinore, Canyon Lake, and the surrounding areas. At Firm Tech, we specialize in com…
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November 2025 Pro Highlight — Meet Nura.Meet Nura ( @_Nura101 ), an 8 year Top Pro with over 4,300 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Nura is the owner of Responsive Resumes nationwide. We asked her about her Thumbtack experience and to …
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Issues with leads and being sent for Window Treatment repair-install jobsHi Everyone, I want to know if anyone has encountered this issue. I run a window treatment service and the way our model works is we take care of both procuring the window treatments and installing them. Our policy is that we don't …
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Top Pro BadgeI've reached Platinum Status but still do not see my Top Pro Badge in widgets that I can include on my website. When can I expect to have this available?
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The 2025 Pro Summit is here — are you going?Level up your business in one day. Join us on October 29th from 10am-1pm PT. Our annual Pro Summit is for pros who want to accelerate their growth on Thumbtack. Featuring product update walkthroughs, expert-led breakout sessions an…
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Why do we still have to pay for a lead if the customer isn’t responding backwhy should we have to pay for a lead if the customer isn’t responding back and once you finally talk to them they went another company isn’t that concerned double charging for one lead?Answered ✓ Hvachoms__1 818 views 14 comments 2 points Most recent by DerHilfer_LLC Thumbtack Resources
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for success, and a…
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Steamly Pro LLCSteamly Pro is your trusted local expert for deep cleaning and restoration in South Florida. We specialize in carpet, tile, air duct, and upholstery cleaning, delivering eco-friendly, high-quality results for homes and businesses. O…
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[Resource of the Week] Show off your strengths.Once you’ve gotten set up on Thumbtack, one of your first steps should be to strengthen your profile. Customers rely on what they see in your profile not only to showcase the quality work you can deliver, but also to highlight your … -
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Delivery formatIn services this is one of the questions: "In which of the following formats do you provide photos?" Does this refer to what you are able to provide (at additional cost), or what is included when you provide the service? W…
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What Skills Make a Great Handyman in 2025?I’ve noticed that in 2025, clients expect much more from handymen than just quick fixes. With smarter homes, eco-friendly materials, and modern design preferences, the job seems to require both technical skill and adaptability. For …
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