Thumbtack Community
Discussion List
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[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to … -
Tips for fellow prosJust a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you… -
Try To Anticipate Your Clients NeedsMost people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep…Announcement Lemargriffinfilms 105 views 4 comments 4 points Most recent by mbrand15 Business Resources -
Support is not answering phone call, text and chat is auto response and no body onlineSo what exactly is happening with support at TT? There is no way to contact anyone, no answers to text, on hold for hours long so you are forced to hang up, and now Chat has been relegated to auto response and just says to go to a d… -
Can't payI can't pay for this service
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Be a featured expert.At Thumbtack we are always looking for ways to amplify our pro voices and pro stories. If you are a Top Pro (a pro with Platinum rewards status), you are eligible to become a featured expert. We feature our pros in many ways, like: …
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Account constant deactivation and no phone supportI have been a pro with Thumbtack for over three years now, and for about a year of that time, my telephone support, so-called privileges were revoked until, I had a long conversation via text, (that conversation literally took sever…
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Not getting any leadsOkay, so I was getting consistent leads everyday when I first started with Thumbtack. Then they just stopped out of nowhere. My profile is strong. I have my settings turned to unlimited budget. I have a 4.9 rating. And I see multipl…
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ducks in a rowI'm not sure if other industries have this issue, but as a videographer, I see a lot of leads where the client doesn't have their ducks in a row. These tend to be "passion projects" where the person is self-funding. It's…
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Marketing WebinarsI see that I qualify for the Marketing Webinar but when I click it I get a message saying it is already closed? Is there going to be another one scheduled soon? I was very much looking forward to that reward so I hope it’s not s…
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For success, it's all about the numbers, but the numbers are not there anymoreI have noticed a trend on TT that is concerning to Pros here in the Pro Community as well as in the Zoom CommuniTEA. There have been significant shifts in the success of pros but no one seems to know why that is. I am very OCD and …
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Community Scavenger Hunt — Win Some Swag!Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to receive one (they are great f…
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Tax Deductions for Small BusinessesThere are many tax breaks for small businesses, and I bet you want to know all of them to help reduce your tax liability and keep more money in your small business bank account. That is where we can help! Here are just a few of the… -
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Why does the lead cost more than the job?!Curious how thumbtack comes up with prices honestly. I am an electrician and charge $75 to install an outdoor coach light. It takes 10 min or less. I find it difficult to charge more than that and so does the customer when it’s a 10…
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JOIN US tomorrow (Thursday 3/30) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Overcharging for leads is real...This issue relates to the contractors estimate vs. the price of the lead. There is no excuse for charging $60 for a lead that has budgeted and/or estimated $200. Because that means that even if I get the job I'm still only taking $1…
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Question for the Community: Scheduling software - How do you book, schedule, and invoice?Hey pros! We have been toying around with different scheduling software for over 2 years now and we can't seem to find one that's the perfect fit for us. We have tried multiple at this point (I might botch some names here) we have t… -
Videography - video quantity and length parametersI've voiced concerns about this issue for years, but maybe by posting it here, other video Pros can share their thoughts. There needs to be some sort of way to opt out of getting charged for projects that have unrealistic budget+qua…
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Company leads for creative ProsI do video production. I've been on Thumbtack for over 6 years and it seems like most of my customer success stories are with companies and non-profits rather than individuals doing personal/family projects or things for their bran…
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JOIN US tomorrow (Thursday 5/11) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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The "Lack of" OpportunitiesWhat is the point of the Opportunities? I have responded to hundreds of them and maybe have gotten responses from like 2 of them. I can look at my sent messages and see that less than 20% of them have hired a Pro on Thumbtack. W…
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Pro Pride Month FeaturesAs a lesbian in tech and the leader of our ProudTacks ERG (LGBTQIA+ Employee Resource Group), I am super excited for upcoming Pride month. As part of Pride month here at Thumbtack we would love to feature some of our pros who are me…
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I am not getting any Leads on my Profile--Please Help!I am a professional Organizer and new to thumbtack, I have completed my profile and have some reviews. I haven't gotten any leads at all. I am just reaching out to see if there is anything that I am missing on my profile. Maybe that…
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Why have leads stopped?!?It’s been over two weeks since the app had offered any leads and maybe have had 1 job in the past month. I like the platform but almost ready for ask for my money out of my account since it’s not bringing me new leads. Can someone s…
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Instant bookings update hurting my businessThis hurts us! The forced instant bookings are priced higher then the job. I was told to lower my competitive settings. I've never been charged so much for a lead. This is disappointing to say the least.
Resources
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