Thumbtack Community
Discussion List
-
Join the Red, White, and Built Right Photo Contest ( Win Thumbtack Swag!)Advance Happy Independence Day, pros 🇺🇸 Summer is one of the busiest seasons for many of you, and it’s also when some of the best work gets done. From outdoor projects to home upgrades, this is the time when your skills really show… -
Where Do You Get Your Industry News? (Take the survey)The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where …
-
Getting Started On Thumbtackhow to capitalize on getting better at thumbtack -
How do you respond when a customer asks, “How much is this going to cost?”Hey Pro Community! I’d love to hear directly from you about what works best in real customer conversations. When a customer leads with, “How much is this going to cost?”, how do you usually respond? Do you give a price right away, a…Announcement KendlJ 665 views 17 comments 2 points Most recent by MyCleanCharlotteMaid Thumbtack Resources -
Your questions about Thumbtack Numbers, answered.Thank you to everyone who submitted questions and shared feedback with us. We brought your top questions directly to the product team and hosted an AMA to walk through how Thumbtack phone numbers work, what they unlock for pros, and… -
Community Top Voice of the Month: NewPathJunkRemovalThis month, we're excited to recognize NewPathJunkRemoval as our Community Top Voice of the Month! In just six months on Thumbtack, they've already earned Top Pro status and 52 5-star reviews. They've also become an …
-
Welcome to our new Community members — June 2026We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
-
Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling…
-
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
-
⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr…Announcement ShaquealThomas 1.1K views 16 comments 2 points Most recent by DustiO Business Resources -
Issues with multiple business accounts & supportFirst, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
-
What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?The first 30 days on Thumbtack can mess with your head a little. You’re investing money, quoting jobs, watching leads come in… and sometimes watching them disappear just as fast. You start wondering, is it my profile? My pricing? …
-
[Resource of the week] Make the most of your profile video series.In this week's video series, learn about the many ways you can improve your profile in order to appear higher in search results and give customers more insight into how you work. This series consists of eight short videos: Sta… -
DepositsQuestion for residential cleaning pros: Do you charge a deposit before scheduling a walkthrough or in-person consultation? If so, how much do you charge, and has it helped reduce no-shows? I'd love to hear what works for you. T…
-
Bug with "Post prices" button - Account is stuck (Case #14305216)Hi everyone, I am a new pro here and I'm facing a serious technical issue that is completely halting my small business. I cannot activate my profile because the "Post prices" button doesn't work on either the app…
-
Customer NotesI can only see the customer's original notes on their request in the app version and not the desktop version. Why?
-
Pet Owners: What's Your Best Trick for Keeping Pet Hair Under Control?If you share your home with a dog or cat, you know pet hair has a way of showing up everywhere—on furniture, floors, baseboards, and even in places you wouldn't expect. Over time, I've found that it's not one big clea… -
Leads vs OpportunitiesI got a direct lead today and saw with "additional insights" that the client picked NINE PROS. I thought one of Thumbtack's promised benefits was limited competition. Did that change? I know it was nine because I was…
-
Thumbtack Number TextsAs we're all getting used to Thumbtack Numbers, I notice that when the message is texted, there are two auto replies of STOP and HELP included in the text. So if a lead hits STOP, does that count as a "Response" to Th…
-
Remove Direct LeadsI'd like to remove the direct leads function and just receive the general leads that you pay ONLY if the prospect replies. The direct leads are not working out.Answered vroomer64 290 views 6 comments 0 points Most recent by SnCAirMaster26119 Thumbtack Resources
-
Lead quality and the easy buttonI know Thumbtack is concerned with the quality of the leads, and rightfully so. If people are not actually hiring pros on the platform then there's no reason for us to throw our good money away. I've been thinking about…
-
Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?I hope Thumbtack leadership is paying attention to the declining use of the Thumbtack platform. Please don't dismiss this as another Pro complaint. Pros complain about lead prices, ghost leads, window-shoppers, refund denials.…
-
Cleaning Tips for Ballantyne & South Charlotte HomesKeeping a home fresh in Ballantyne and South Charlotte can feel like a lot, especially with kids, pets, pollen, hardwood floors, busy kitchens, and bathrooms that need constant attention. Here are a few simple habits that make a bi…
-
Father’s Day Contest ( Win Thumbtack Speaker & Power Bank)Father’s Day is coming up, and we’d love to celebrate the dads and father figures in our Thumbtack community. Here’s how to join: Share a photo celebrating Father’s Day in a way that’s meaningful to you. Whether that’s you as a dad…
-
Cleaning ServicesHi everyone! My name is Priscila, owner of DPL Cleaning Services. We proudly serve Massachusetts and New Hampshire, helping homeowners enjoy cleaner, healthier, and more organized spaces. Looking forward to connecting with other pro…DplCleaningServices 92 views 2 comments 0 points Most recent by ArvinC Tools to help grow & run your business
-
Cuántos son los que hablan español aquí?saludos a todos, soy nuevo en thumbtack, por ahí me enteré que su reputación no es tan buena, entonces decidí crear un perfil para ver que tan malo es, no tengo ni una estrella cuánto tengo que esperar para que un cliente me diga “o…
-
Question about TT numbersThis discussion was created from comments split from: Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?. -
Leads/hired & Income/advertisement RATIOSHello everybody, I am a Thumbtack Top Pro since 2012, but a new community website user, I run a video and photo production studio in the bay area CA. I would really love to know if a few others pro would share 2 ratios. It is not s…
-
Why am I getting charged for leads outside of my service area?It's almost like you want me to call the FTC and file a complaint.
-
Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ…
-
Thumbtack numberI want to share my experience since the recent communication changes on the platform. For the past couple of weeks, I have been spending approximately $50 per week on leads. Since the update, I have noticed a significant decline in…
-
Pro Rewards Tracker Stalled at 900 Points (Support Help)Hello @DustiO and @ArvinC , I hope you both are having a wonderful week! I am reaching out to the community forum today to see if I could get a little bit of help with a technical glitch on my account. My profile is running smoothl… -
Background check is not workingI have tried multiple times to get the background check done but it won’t work
-
How media affects client volumeI’ve managed social media accounts across home services, healthcare, sports, crypto, and ecommerce, and no matter the industry, the brands that elevated their visuals always elevated their results. Strong media changes perception, a…
-
Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
-
What's One Small Cleaning Habit That Makes the Biggest Difference in Your Home?We often think keeping a home clean requires big weekend cleaning sessions, but I've found that small daily habits can have an even bigger impact over time. Simple things like making the bed, clearing kitchen counters, doing a …
-
Where is the review link to send to clientsHelllo, There use to be a link which allowed you to copy and paste to include in the emails so we can get reviews from clients. Where did it go?????
-
Questions about Thumbtack phone numbers? We’re here to help.You’re probably wondering how Thumbtack phone numbers work, what they unlock for your business, and how they fit into the way you already communicate with customers. To help answer your questions, we’re recording a webinar and AMA …
-
Getting leads outside my area.Need help identifying what is causing this. As far as I cand see my preferences are within the towns/zip codes I chose and local. I am getting leads for work 30-40 miles away. I live in Indiana and I keep receiving leads for the nor…
-
-(1).png)
Community Top Voice of the Month (June)
Resources
- All Categories
- 13 New Pro Hub
- 18 Trending topics
- 7 Feedback in Action
- 5 Wins and Recognition
- 5 Pro kit
- Pro Mentorship
- 16 Tools to help grow & run your business
- 38 Comunidad en Español
- 3 Featured Events
- 15 On-Demand Webinars
- 207 Network and Collaborate
- 133 Thumbtack Pro Rewards
- 1.2K Business Resources
- 206 Inspiration
- 77 Business Resilience
- 330 Thumbtack Resources
- 353 Community News
Welcome! Check out our Community Code of Conduct. (review here)