Thumbtack Community
Discussion List
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We asked customers how hiring a pro felt in January…here’s what they told usBack in January, we checked in with customers after they reached out to a pro and asked how the whole experience felt. What made things easy. What caused friction. And what made them confident enough to move forward or not. Some of … -
Welcome to Our Newest Pros This FebruaryWe have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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How many residential and commercial painting companies are in the community?I have been working for years to create a painters workshop designed to support those seeking mentorship, guidance, tips, and creative ideas. This workshop is intended to be a safe, judgment-free space where painters can ask questio…Answered ✓ Announcement ShaquealThomas 74 views 2 comments 2 points Most recent by DustiO Business Resources -
⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr…
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Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the… -
Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ… -
Why is this refund deniedCustomer posts in the structural engineering category, but when I speak to him, he's looking for a contractor. I'm not a contractor, so I shouldn't have to pay for this. -
Why New Pros Sometimes Lose Momentum After Their First Few LeadsEarly rejection can feel personal, but early signals often need time to take shape. When new pros begin receiving leads, it is natural to hope for quick wins. If early conversations do not immediately turn into bookings, motivation …
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Welcome to our new Community members! (8/2)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about yo…
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Not sure how to access Pro RewardsHi, @DustiO - I was recently notified that I've achieved Platinum status. The link in the email for concierge support just leads to the regular "contact us" page, and the Explore Your Rewards link leads to "page …
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❄️ Winter Cleaning Checklist for HomeownersWhen we spend more time indoors during winter, dust, allergens, and buildup increase faster than most homeowners realize. A seasonal reset helps maintain indoor air quality and keeps surfaces in good condition. Here’s a simple winte… -
[CLOSED] Pre-Valentine Count the Hearts, Win Thumbtack Swag Contest!It’s the season of love, and we felt like spreading some of it your way. So yes… we’re doing that thing where you stare really hard at an image and start questioning your counting skills 😄 How it works: Take a close look at the im…
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Drop in leadsHas anyone experienced a sharp lead drop after an initial strong first few months, even with good reviews and profile optimization? If so: did leads resume on their own? did you change anything specific? or is this tied to seasonali…
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GreetingsHello Everyone, My name is Nameka. I am just getting started here and will be using the platform for my residential cleaning business in North Metro Atlanta. I would love to hear any best practices for successfully using Thumbtack!
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Landscaping & Hardscaping Services – Frisco, TXWe offer landscaping and stone work services, including lawn mowing, yard maintenance, planting flowers, tree trimming, stone installation, and natural and artificial grass installation. We have over 27 years of experience and focus…
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Improving Getting Lead ResponsesHi everyone, We’re a remodeling contractor and have been receiving direct leads, but we’re struggling to get consistent responses after the initial inquiry. We respond as quickly as possible (sometimes the inquiries come in overnigh…
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$60 front desk fee?man you guys treat your pros pretty bad, it’s almost embarrassing because you’re a company full of higher educated. MBA grads but I guarantee you 99% I’ve never gotten their any physical labor in their life. Also are realizing t…
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JOIN US today (Tuesday 2/17) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you've been active in the Community since our last session and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour this afternoon (2pm PT, 3pm MT, 4pm CT, 5…
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Leads/PaymentThis new way of charging for leads is really bad. The client has no idea about the actual size of the project. I’ve been getting many leads where the client selects “more than 500 sq. ft.” or more than one room, and in the end they …
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A Simple 2-Day Decluttering Plan for HomeownersDecluttering doesn’t have to take weeks. Breaking it into a focused weekend plan makes it much more manageable. Day 1: • Tackle high-traffic areas (living room, kitchen, entryway) • Sort items into keep, donate, and discard piles • …
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New hereHello everyone
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How to make a living as a home improvement pro after a career changeI have recently changed careers, from being a software engineer to becoming a home improvement pro. While I don't have formal education in the trades or a license, I have worked on home improvement projects over the last 15 yea…
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Lead pricesAnybody else having issues with lead prices going up more than 50% lately? Im paying 20% of what I charge for my service per lead, I need to book 1/5 to cover leads at the moment, its insane. I paid less than $20 per lead last year…
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Welcome to the Community, February’s New Pros!We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the co…
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Different Floors Need Different Cleaning MethodsOne of the most common mistakes homeowners make is cleaning all floors the same way. Hardwood, laminate, tile, and carpet each require different care to avoid damage and extend their lifespan. This quick guide breaks down safe clean…
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HELP!! I’ve barely received leads in months!Hi Dusti! Long time no talk! I am still in Texas and the first 9 months were great with TT. I got a lot of jobs. I think I had more customers in a year, than I had in Ohio in 4!! But, do you remember when I started with the group i…
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(5 Mins. Read) What Top-Earning Pros Do Differently in Their First 30 Days.The first few weeks of running a business on a new platform can feel unpredictable. Leads may arrive at different speeds, some conversations may not turn into bookings, and it’s not always obvious what deserves attention first. To…
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CROSSOVER INDUSTRIES ISSUES WITH LEADS?I am in the Cesspool and Septic industry, not plumbing. Yet we are in a plumbing category always. The issues always start with plumbing however we do not remove toilets or clear kitchen sinks. WE DO main line clearing. Anything from… -
How to get a new category added?Hi everyone — I’m hoping to get guidance from the Thumbtack team. I operate a niche business that specializes exclusively in funeral planning and celebration-of-life coordination. At the moment, there isn’t a dedicated category for …
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Welcome to our new Community members — February 3, 2026Welcome to all the pros who joined in the last couple of weeks (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A l…
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Hey y’all!!Hey everyone! 👋😊 I’m Kimberly, owner of Clean Slate Turnovers LLC based in Cross, SC. I just joined Thumbtack and I’m excited to connect with other cleaners and learn from y’all! I mainly offer: ✅ Deep cleans ✅ Recurring w…
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New Community Admin, Happy to Be Here!Hi everyone! I’m Arvin, and I’m excited to have just joined the team working alongside @DustiO to support our Pro community. I’ll be here to help answer questions, guide conversations, and make sure this space stays welcoming, helpf…
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Background check not workingAnyone else having issues with getting the background check? I enter my information in and all it returns is "serverError".
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JOIN US tomorrow (Tuesday 2/3) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you've been active in the Community since our last Thursday session and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon (2pm PT, 3pm…
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