Thumbtack Community
Discussion List
-
Your feedback in actionHere in the Community, we strive to foster a spirit of “building together.” While we continuously meet with our Pro Advisory Board to help us keep our fingers on the pulse of how the Thumbtack platform is working for pros, we’re als…
-
[VIDEO] How to Target Your Ideal CustomersApril 18th, 2024 Hosted by: Patti Sieker, Sr Enablement Specialist This webinar is for pros who are new to Thumbtack or any pros who want to learn tips to target their ideal customers. We'll also discuss calendar management, respond…
-
Why we started hosting webinarsHowdy! My name is Riley and I’m coming at you from the beautiful state of Texas. I’m a Senior Writer on the Pro and Customer Education team here at Thumbtack, and I’m so excited to be writing to you today. As some of you may have…
-
Your First Two Weeks on Thumbtack!🌟 Attention New Pros 🌟 First of all, welcome. We’re so happy you’re here. My name is Brittany! Secondly, we understand that starting something new can be tricky, and we're here to help ease your transition. We wanted to share a help…
-
New Webinar Series for ProsHi, Thumbtack Community! We’re so excited to be announcing an all-new webinar series that'll be hosted right here in our Thumbtack Pro Community. These webinars will be open to all pros who are looking to dive into the world of Thu…
-
Tips for fellow prosJust a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you…Announcement ShaquealThomas 857 views 8 comments 2 points Most recent by ShaquealThomas Business Resilience
-
Sales are picking upHey everybody. I hope your thumbtack is picking up. We started Monday with seven new leads. We have sold four of the jobs Whoop whoop
-
Interested in being a featured expert.I am very interested in being a featured expert! SOOOO many people are on the Diet RollerCoaster & they can't quite figure out how to get off & stay off! That's where I come in! With clarity and structure, I help clients get…
-
Denied lead Refund that based policy should be refunded1) Customer's sent me that my quote was high and he found different tech, i was charged 39.85$ and refund request denied. 2) customer did not reply back i texted but no response, I was charged 61.89$ and refund request denied 3) C…
-
Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
-
The Power of BudgetingLet's talk budgeting – the unsung hero of business success. Budgeting lays out your financial path, giving you clarity on income, expenses, and how to reach your goals. It's your GPS for financial success. Your budget helps you prio…
-
Don't give up. Give in to reaching out for supportHello everyone I'm Brett and a top pro. I've made it my mission to seek out other contractors and top pros and pros using this app. I have been extremely successful with this and have learned how to manage and change on the fly for …
-
Lead prices out of controlAnybody else having issues with lead prices going up more than 50% lately? Im paying 20% of what I charge for my service per lead, I need to book 1/5 to cover leads at the moment, its insane. I paid less than $20 per lead last year…
-
Are you struggling to set up your profile or your settingsHey everybody I am Brett douglas. I've been a top pro since 2018 on this app and have worked my way around the system for a long time. I know it's each new rollout comes there's a little certain period of confusion to get back on to…
-
Anniversary Swag?How do I actually get my anniversary swag? The link I clicked only brings me to this community page. Please let me know. TIA.
-
Why my 20+ pro reviews disappeared? Need helpgreetings, I am a pro with a moving company. Licensed and insured. Been using your platform for a while, spent good amount of money. I had over 20 reviews, about 25 I believe, and now they are all gone and I only had 1 review left.…
-
Thoughts on what to do regarding a customer who wants me to lower my price after paying me?I have a customer who I put together a large basketball hoop for. It was a hard job, and later I read reviews saying that a lot of folks have had issues assembling this hoop. I spent awhile talking to customer service, and I did n…
-
Tell Us How We Can Make Our Webinars Even Better 🚀Hey there, Thumbtack enthusiasts! We want to hear straight from you about how we can take our webinars from good to mind-blowing. Whether you've been tuning in faithfully or you're considering checking out the next webinar for the f…
-
Sudden decline in viewsHello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (…
-
Regularly Checking Your Targeting PreferencesWhen was the last time you looked at your targeting preferences? You know, those settings that determine the types of leads you get? If you’re not sure what I’m referencing... you got some reading to do. Don’t worry, here’s a guide …
-
Top Pro Not searchableAs the top pro in my category, I'm not searchable at the moment, while others are even when they are out of budget. They will still show up with "limited availability" banner. This has happened to me repeatedly. Please fix!
-
Calling our plumbing professionals!We have an upcoming opportunity featuring a plumbing professional. I'm tagging in our plumbing pros who have visited the Community this week. If you see this and are interested in learning more (it's time sensitive), please comment …
-
[Resource of the Week] Webinar: How To Target Your Ideal CustomersJoin us for another live webinar - How To Target Your Ideal Customers, where you'll learn strategies to target the customers you want, effectively. By implementing the strategies covered, you'll attract more of your ideal customers,…
-
Finding Monday Motivation: 3 Tips for SuccessMondays. For many, it’s a day that brings a mix of emotions. However, for business owners, Mondays hold a unique significance. It’s the day to set the tone for the rest of the week, to harness motivation, and to steer the ship towar…
-
What material is best for plumbing waterlines in your housePex pipe or copper pipe. www.plumbpros.ca
-
Funding for Women-Owned BusinessesHi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in…
-
Unlicensed ContractorsAs a woman in the HVAC industry, competeing for leads is a long road. Over the last 10 years I've learned that alot of our competition is low cost unlicensed contractors. So, doing my due diligence, I have done reseach on the contra…
-
Thumbtack working on the futureI am excited to see Thumbtack reaching out to pros and starting discussion boards working on different things. They realize there are some pricing pain points and some frustration for the top pros and pros using the app. The very na…
-
Payment has gone missingCustomer paid $280. Somehow, payment has gone missing in the earnings que. we had 3 customer that made payments but only 2 reached the earnings que. I called customer service and they said they would investigate. They weren’t any h…
-
[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
-
Adding a Payment MethodI recently removed my current payment method for a couple of months, as a precautionary measure, because I was busy and wouldn't be using Thumbtack for that time. Now I'm trying to add my credit card back to my account and the site…
-
Anyone having problems talking or chatting to a TT Rep?Anyone having problems talking or chatting to a TT Rep? Been trying since 1-9 and finding texts / chats don't get answered and no Rep live #s. I had an Instant Booking cancel after just 2 days and charged 40.00. Are we required to t…
-
[Resource of the week] Front Desk.What is Front Desk? In this video, you will learn about Front Desk—what it is, its cost, and how to get started. We also have several other great videos that you can watch — check out our Video Library!
-
Spam leadsHello Dusti, I am in Thumbtack for a long time and enjoy it a lot. But i've been receiving some spam clients with no help from support team. I just participated in one of your webinars addressing this issue, but you guys just tell m…
Resources
Welcome! Check out our Community Code of Conduct. (review here)