Thumbtack Community
Discussion List
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Introducing Our First Ever Top Pro AMA, Ask Bret Anything!Cc: @Bretdouglas @DustiO @Bretdouglas67 -
We Asked Top Pros: Which Thumbtack Metrics Do You Actually Track?P.s: You can check your performance dashboard here to improve ROI and lead quality
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Welcome to the Thumbtack Pro Community!If you recently joined the community, we're excited you're here. Whether you're just getting started on Thumbtack or you've been running your business for years, this community is here to help you learn, connect,…
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Hot Services This SummerSummer can look very different depending on what services you offer. Some pros see a steady increase in bookings, while others notice slower activity. Often, it comes down to how closely your services align with what customers are …
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Getting Started On Thumbtackhow to capitalize on getting better at thumbtackAnnouncement Carleesha 82 views 2 comments 1 point Most recent by NewPathJunkRemoval Thumbtack Pro Rewards -
Your questions about Thumbtack Numbers, answered.Thank you to everyone who submitted questions and shared feedback with us. We brought your top questions directly to the product team and hosted an AMA to walk through how Thumbtack phone numbers work, what they unlock for pros, and…Announcement DustiO 1.8K views 13 comments 1 point Most recent by NewPathJunkRemoval Thumbtack Resources -
Community sessions are moving to Google MeetWe’re making a small change to how we host live Community sessions. Going forward, we’ll be transitioning from Zoom to Google Meet for upcoming sessions and events. This includes CommuniTEA sessions, Pro Rewards programming, succes…
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Where Do You Get Your Industry News? (Take the survey)The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where …
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How do you respond when a customer asks, “How much is this going to cost?”Hey Pro Community! I’d love to hear directly from you about what works best in real customer conversations. When a customer leads with, “How much is this going to cost?”, how do you usually respond? Do you give a price right away, a…Announcement KendlJ 745 views 17 comments 2 points Most recent by MyCleanCharlotteMaid Thumbtack Resources -
Community Top Voice of the Month: NewPathJunkRemovalThis month, we're excited to recognize NewPathJunkRemoval as our Community Top Voice of the Month! In just six months on Thumbtack, they've already earned Top Pro status and 52 5-star reviews. They've also become an …
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Welcome to our new Community members — June 2026We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling…
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
Have you joined a Thumbtack Networking group yet?One of our favorite features in the Community is the Network tab. This is a space where you can connect with other Pros in your industry, share advice, ask questions, and build relationships with people who understand your work. Her…
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⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Leads completely dissappearedHi Folks I know I'm not the only one I've read through thread after thread on this. Can someone help. We went from booking 5-10 new jobs per day from Thumbtack to zero. Not almost zero. Literally zero new leads. I see so…
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Cleaning and leadsGreetings everyone my name is Louis Hall and I'm happy to be apart of the thumbtack community 😁 I'm new at this so bare with me
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How Leads are pricedI would really like to get both pros and Thumbtack employee feedback on this. I am completely blown away by this. I received a lead for Furniture Assembly, 5 pieces. The lead went out to 2 additional pros, totaling 3 including m…
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ…
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Can a Moderator Help Me Understand If This Review Qualifies for Another Review?Hello everyone, I’m hoping a moderator or someone from the Thumbtack team can point me in the right direction. I recently disputed a review because I genuinely believe it contains factual statements that are directly contradicted …
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Thumbtack Numbers Policy: Give Us Back Real Phone NumbersTo the Thumbtack Product Team and Corporate decision-makers, Let’s stop pretending this proxy number system is an "upgrade" or a "feature." It is completely backwards, and it is actively crippling your core demog…
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People who select many providersIs there a setting to eliminate people who select a certain number of pro's? I just got a lead where they selected 5 people and I honestly have no interest in a race to the bottom trying to compete against that many people. It…
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What’s on Your Back-to-School Home Reset Checklist?Back-to-school season isn't just about backpacks and school supplies—it’s also a great time to reset your home. A little preparation now can help busy mornings run more smoothly throughout the school year. Some areas I like to … -
Improving Getting Lead ResponsesHi everyone, We’re a remodeling contractor and have been receiving direct leads, but we’re struggling to get consistent responses after the initial inquiry. We respond as quickly as possible (sometimes the inquiries come in overnigh…Answered FamigliaDesignBuild 163 views 3 comments 0 points Most recent by MyCleanCharlotteMaid Business Resources
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How Do You Explain the Difference Between Standard and Deep Cleaning?I’ve noticed that many clients aren’t always sure whether they need a standard cleaning or a deep cleaning. A standard cleaning usually works well for routine upkeep—dusting, bathrooms, kitchen surfaces, vacuuming, and mopping. A de…
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What Profile Update Actually Helped You Win More Jobs on Thumbtack?One thing I’m starting to realize on Thumbtack is that customers notice effort fast. I tested two different profile styles recently: One looked basic with only a logo and a couple random photos. The other had fresh job photos, a s… -
New post old discussionSo still can’t see any positive responses on the confusing phone number change . My spending is way up, no live contacts , most calls I make have been to unavailable people or the voicemail hasn’t been set up. had three in one day …
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Are Instant-Response Leads Giving Large IT Companies an Unfair Advantage?One issue I don't see discussed enough is how virus removal, malware removal, and other urgent remote IT leads are effectively won by whoever contacts the customer first. In my experience, many of these jobs are decided within…
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How Often Should You Schedule House Cleaning?One of the most common questions homeowners ask is, "How often should I have my home professionally cleaned?" There isn't a single answer because every home is different. The right schedule depends on your household s…Question MyCleanCharlotteMaid 14 views 0 comments 1 point Started by MyCleanCharlotteMaid Thumbtack Resources
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Thumbtack Should Let Customers Choose: "Ready to Hire" or "Just Shopping Around"One simple change could improve the experience for both customers and Pros across every service category. Before submitting a request, customers should be asked one simple question: Are you ready to hire a professional, or are you…
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New handyman in Pittsburgh - How can I get more leads on Thumbtack?Hi everyone! I’m a new handyman in Pittsburgh, PA. What are your best tips for getting more leads and winning more jobs on Thumbtack? I’d appreciate any advice. Thank you!
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Question about TT numbersThis discussion was created from comments split from: Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?. -
Monthly Cleaning vs. One-Time Cleaning: Which Works Better for Your Home?One of the most common questions homeowners ask is whether they should scheduled a recurring monthly cleaning or simply book a one-time service when the house needs it. The answer really depends on your home and your lifestyle. Mo…
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