Thumbtack Community
Discussion List
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[Recording] 2023 Top Pro Summit EventCheck out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori… -
2023 Top Pro Summit Event: Special Partnership OffersAs part of or first annual Top Pro Summit event, we’ve worked with key partners to provide limited time discounts with several of our partners. Based on our findings, pros who work with our partners see faster response times, more l…
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Try To Anticipate Your Clients NeedsMost people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep…Announcement Lemargriffinfilms 27 views 3 comments 1 point Most recent by SoCalComputerSvcs_1 Business Resources -
CommuniteaThumbtack has helped me grow as a small painting business and I just want to reach out to any pros who are looking to brainstorm and help the community grow further and Brighter. Every other Thursday @DustiO host an amazing meeting …Announcement ShaquealThomas 150 views 11 comments 3 points Most recent by lamar8891 Network and Collaborate -
Is thumbtack still in business? I stopped getting any leads at all a couple months ago.After consistently having a very high closing rate on the project leads I met with, along with a good rating, I suddenly stopped getting any leads at all almost 3 months ago. I spoke with customer service twice a while back and the… -
More leadsI realize that I am in a niche market (embroidery). I have been on TT for 6 years and I would like to grow my business. The number of qualified leads I get each month make it hard to even maintain a top pro badge. Is there any hel…MoonlightMerchandise 18 views 3 comments 1 point Most recent by MoonlightMerchandise Business Resilience
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ICYMI - CommuniTEA networking hour recap (1/5 & 1/19)This month @EVSNotary @soonerkimmy @ShaquealThomas @Lemargriffinfilms @Mage @Js_Garage_Door1 @Brandon_Allen @Adele_Alexandre @musicmanwiththeplan @AllAroundMusic @SOUNIQUE007 @sfields7 @BorjaVisuals @Tyler_Fulwood @Jonathan_Segal @J…
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January contest: Looking ahead.To enter January's contest drop a comment below and tell us: One goal/intention you have for the new year One tip for success in the new year One thing you'd like to see in this Community this year We'll pick a winner at random to r…
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Drop in viewsI have seen an 80 to 90% drop in views for my two categories Nutritionist and Health and Wellness. Which results in a drop of Profile views and hires. Has anyone else having same experience?
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Meet Thumbtack’s Premier Support Team.Thumbtack’s Premier Support Team is a group of highly skilled individuals with a passion for assisting pros in order to help them find the most success while using Thumbtack. While responding to calls and emails is the clear front r… -
Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
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Can't do it optionI've received a lead that indicates the person is "looking for a life coach for a friend", this is not a lead I want to take. What happens if I click the Can't do it option? Will I still be charged? Thank you for the res…
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Request for Payment missingI don't see the Request for Payment tab in my messages to the customer. I was able to get part payment as an advance (it is yet to get to my bank though). But when I try to request for balance payment after job is done, I don't see …
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Account Deactivated (I didn't deactivate it and my reviews are impeccable.)Hi I'm having an issue logging into Thumbtack. I originally created my account using the Apple button and I've been using it for over a year now with no issues. For the past couple weeks I noticed that I wasn't receiving any job re…
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Phone Number ValidationAs Thumbtack's trust & safety teams work to keep the platform safe and fair I encourage them to consider validating customer's phone numbers upon service request. Pros who decide to use thumbtack to promote their companies are r…NathansHaulingpros 53 views 7 comments 1 point Most recent by SoCalComputerSvcs_1 Thumbtack Resources
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New billing paying for leadsHello, I am very concerned about how Thumbtack is charging pros for leads. Last year in April, it was very simple and straightforward. I was doing excellent with Thumbtack. However, now that the pay for lead system has changed and I…
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Why have leads stopped?!?It’s been over two weeks since the app had offered any leads and maybe have had 1 job in the past month. I like the platform but almost ready for ask for my money out of my account since it’s not bringing me new leads. Can someone s…
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Stop getting leadsI used to get lots of leads for tutoring jobs but I haven't gotten any in ages. Don't know why they stopped coming. Something must be different. Maybe I am not be shown to prospects anymore.
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Welcome to our new Community members! (1/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Let’s Glo 2023!Hi I’m Sam Glam, makeup artist, & hairstylist. As well as a beauty branding coach and content creator. My biggest goal for the year is to reach 6 figures My tip for success is to never stop networking and building relationships…
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Several Leads that need refundsI have several leads that need to be refunded. How can I best achieve that? thanks!
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JOIN US tomorrow (Thursday 1/19) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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Is it possible to get jobs for multiple areas for one Business?Hello, everyone. I have a Home Moving Business that is based out of Orange County California. I am looking to setup a second area of business in the Menifee area. I am wondering if this is possible to do or if there is a suggeste…
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MetricsHas anyone else seen their metrics crash recently? Just looking at my insights, there has been a steady decline in views and lead amounts in the past few months. Where I used to see over a 1k profile views, I now see... 135. That is…
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The new year 2023I am a Ballroom and Latin dance teacher, teaching at my private/home studio in San Francisco. I teach mostly couples getting married. I teach couples their first dance for their wedding. My business name is Fascinating Rhythm Dance …
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