Thumbtack Community
Discussion List
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Inspiring stories from our pros: Segar LASteven moved to LA with an idea and a lot of motivation. He turned that idea into a thriving business, with the help of Thumbtack. In his words: “We have never advertised and solely used Thumbtack to get new clients over the last fi… -
Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
January Pro HighlightsI love providing a safe space to tackle what may not come easy for some people. I truly believe a clear space provides a clear mind. Thumbtack has provided a way for me to connect with people directly and safely and allows me to hon… -
Dealing with rejection and how to sell the productI'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start… -
2 ways to make sure you don’t get off track in the new year.The pandemic has offered everyone an opportunity to pause, reflect, and assess. As things continue to pick up on the business front, it’s easy to lose yourself in the busy-ness of things. Here are 2 ways to make sure you don’t get o… -
Building together — 2021 Community RecapAs 2021 draws to a close, I can’t help but feel a bit emotional about all that we have accomplished, together. At the beginning of this year we set out to build a brand new Community with the help of our Community Leaders — @perryst…
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Let's Network!!Hello and Happy Fall! I welcome you all to the ThumbtackCommunity Portal! This is an excellent place to network and share/discuss ideas so we can all learn, grow, and inspire each other! There are so many groups to be a part of. …Announcement Danielle_Penn 86 views 2 comments 2 points Most recent by Danielle_Penn Network and Collaborate -
Calendar IssuesFirst I’m glad to see others posting about the downfalls of thumbtack like refunds, lead price increases, etc. Last few times I tried bringing up thumbtacks fails my post would get deleted.. Now to my issue which I have brought up … -
Lead PricesHey all, I have been with Thumbtack for years and have even held Top Pro Badge status. Are there any other Pros out there that are shocked by the huge hike in lead prices? I used to pay $9.50 per lead for a service that I am chargin… -
Prices not being shown to potential clientsI set up my prices and the pricing page says prices are live, yet anywhere from 60-75% of my leads show this: When I brought up this bug a year or so ago, I was told my prices are live and everything looked fine. If that's the case,… -
New Years Resolutions!Have you started thinking about New Years Resolutions for your business yet? If so, share them here! We'd love to hear what your plans are for 2022 and share them on our social media channels!
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JOIN US TOMORROW for CommuniTEA: 30 minutes of networkingSee the event details here and join us to meet other pros!
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Rankings/ListingsIt's been three weeks and I have received zero targeted leads. I have been checking my rankings daily, and I do not even show up in the list of persons available for the service I offer. As a TopPro for several years, I find this …
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Wording for Customers - Check AvailabilityHello! I’ve brought this up many times over the last two+ years but will bring up again. If we are paying for a direct lead that matches our profile, selected preferences AND our calendar, why is all the messaging to the client say …
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RefundsRefunds aren’t being honored with thumbtack. When a customer doesn’t respond and when we pay for direct leads. We should be refunded or at least free leads to make up for our loses. This is all pros issue and it’s still not being r…
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Client supportI find it interesting that Thumbtack gives sales and marketing advice. Has anyone tried getting Thumbtack Customer Support on the phone? If I treated customers the way Thumbtack does, I'd have gone out of business a long time ago…
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Giving back, together: Holiday celebration follow-up.We want to share our gratitude with all the Pro Rewards members who helped us select St. Jude’s Children’s Research Hospital as the recipient of a $10k grant during our Pro Rewards Holiday Celebration. Together, we’re making a diffe…
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January ContestWe recently posted an article with some amazing advice from our Community Leaders, @perrysto @BITBLeah @Danielle_Penn @patrykkg @Stat @PomeranzLaw @Filip_Matic and @CurlyBartender. We really loved what they had to say, and we'd lov…
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Year in Review: Looking back, looking forward.Before we begin tackling our plans for 2022, we’re taking a moment to look back and recognize all the achievements of 2021. In another year marked by significant shifts to our daily ways of life, Thumbtack pros and customers have be…
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What is Thumbtack Pro Rewards, and how does it work?Thumbtack Pro Rewards is here - to recognize and celebrate YOU! You provide a great experience for your customers and we want you to know your effort doesn’t go unnoticed – we see you. Thumbtack Pro Rewards is made up of three tiers…
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Welcome to our new Community members! (1/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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WINTER CONTEST: Thankful.What are you thankful for? What inspires you? Or what ways do you choose to give back to your communities? Share your thoughts below for a chance to win some Thumbtack swag! I am truly thankful for our community of Thumbtack pros. Y…
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Upcoming event from US Chamber of CommerceI registered for this event and thought some of you might be interested as well. The keynote speakers look pretty cool and the topic sounds really interesting. Here is the event page for more info. It's free and it's virtual! Hope t…
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Personal TrainersHey! Im new here my name is Nicholas and I’m a personal trainer. Any personal trainers on here?
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Thumbtack Refund Policies & Customer Service is very disappointingI have used TT for years and even though I have had my reservations, the site has been good to me and meets my needs. Recently, Thumbtack has taken turn for the worse in following its own refund policies and responding to inquiries …
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Happy New Year! Tips from your Community Leaders.Welcome back, everyone! We hope you enjoyed the holidays and are ready to hit the ground running in 2022! We asked our Community Leaders, and your fellow Thumbtack pros, to share some of their best tips for the new year. And here’s …
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giving backI give back by offering discounts to our veterans as well as teachers. I feel like both are under appreciated and under payed so It’s the least I can do. Also I am truly thankful for this platform. It has generated a lot of …
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Welcome to our new Community members! (12/2)If you're tagged in this post, you've joined the Community in November - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever …
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Group Highlight: Home ProsIf you're tagged in this post, it means you let us know that you are in a home industry category on Thumbtack. I wanted to personally remind all of you that this group for Home Pros exists and that it is a space for you to network, …
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ICYMI: Our Virtual Holiday CelebrationIn case you missed it, here is a recording of our virtual Holiday Celebration from earlier this week. You'll hear from pros who are giving back to their communities, a thank you from Thumbtack's co-founder, and more. You can also do…
Resources
Welcome! Check out our Community Code of Conduct. (review here)