Thumbtack Community
Discussion List
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How to set the right lead budget as a new proIf you’re new to Thumbtack, one of the biggest questions is usually How much should I set for my weekly budget? That’s a great question. Let’s break it down in simple terms. https://youtu.be/MqUSSZAGHmA?si=k8V3zOXnm-wrEB8b First, un… -
Are you winning the Thumbtack leads?Hey everyone in the thumbtack family I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack This app has completely changed my life and the way that I approach my business If you are struggling… -
⭐¿Quiere más clientes y mejores trabajos? Revise estos 3 consejos clave de su perfil⭐Hola a todos, Si quiere que su negocio se vea más profesional, inspire confianza y evite sorpresas con su cuenta, estos 3 artículos del Centro de ayuda le pueden ayudar mucho. 💼 1. Cómo agregar el seguro de su negocio Tener su seg… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr… -
Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the… -
New Organizer to ThumbtackHi! I'm new to the community and have been using Thumbtack Pro for a couple of months. I would love to connect and see how others are having success booking jobs on the platform. Thanks!
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Installation of ChandelierI am hiring a pro that is reasonable to hang my chandelier in my hallway, if you don't have a problem with vaulted ceilings and using a scaffold that I will rent from Home Depots on next weekend. Please let me know, text Debra…
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Blocking just a time period (not the entire day) on the calendarHi everyone, this used to be easy to do, but I don't see how to block a set of time (such as 10:00-4:00) on my calendar to avoid paying for unwanted leads. I've tried this on both my desktop and my phone. Can anyone advise…
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What part of post-construction cleaning do clients underestimates the most?I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl… -
New to ThumbtackThis discussion was created from comments split from: Welcome to our new group members — check in here!. -
Profile not visible in multiple ZIP codes despite correct targeting and top performance metricsHi everyone, I’m experiencing an issue with my profile visibility and would really appreciate some guidance. My targeting is set to a 150-mile service radius, and I can clearly see all selected areas on the map. However, my profile …
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Improving Quality of LeadsRecently the system changed and more AI was added to the platform. At first I was actually excited, thinking this would mean better screening and higher quality leads for all of us. Instead, I’m seeing the opposite: More minors re…
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JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1… -
Business name change/ID TeamI changed my business name legally a year ago, and Thumbtack still will not change it on my profile. They say the "ID Team" needs to handle it. I sent them what I needed to (at this point all my legal documents are with my…
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My fee is listed in my About section yet some leads don't book due to priceMy fee is based on industry standards, but I realize not in everyone's budget. My fee is clearly stated in my About section, yet another lead this week said my fee wasn't in his budget. I spent $41 for that. Anyone else ha…
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AnnaHi, I'm new here on Thumbtack and I'd like some help.
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❓What actually makes the difference between a 4-star and 5-star Airbnb clean?I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For …
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Customer cancellationWhen a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?
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Customer Real number ?hey I need help taking off this call screening stuff. This fake number this is too faulty i need clients real phone numbers + I can’t pay $75.00 for a 1 bedroom lead if I’m not even getting the customers direct contact. Pls help
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Should Pros Pay for Dead Leads?Pros are being charged whether or not a customer hires, responds, or even takes us seriously. We eat the cost while Thumbtack collects. Do you think it’s fair that pros are forced to pay for dead leads, or should charges only apply …
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Tax Day Is Around the Corner. Let’s Make It Less Stressful.Tax season can feel overwhelming (especially when you’re running a business full time). But you don’t have to figure it out alone. We pulled together a few helpful insights shared directly by Pros in our community. From Our Top Pro …
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Runner/AssistantHello friends, I run errands and do pickups, doctor's appointments, and groceries. You are in need of a reliable punctual person to help accomplish your tasks. Look no further. Feel free to reach out. Thank you.🙃
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Competition InsightsDoes anyone know why Thumbtack no longer shows the highest and lowest price for each vendor contacted by a customer? I just like to gage where i am in relation to the other vendors.
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JOIN US TOMORROW (Tuesday 4/1) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-…
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How top pros ask for reviewsLet’s be honest.Asking reviews can feel awkward — even when the job went great. You’re packing up. The customer is smiling. Everything’s done. And you think: Do I ask now. Or do I just hope they remember later? Pros who get consiste…
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Can Thumbtack add a specific category for Drapery Workroom pros?A search on Thumbtack for custom drapery only comes up with installers or handymen, but there is a distinct trade for professionals who fabricate custom drapes, roman shades, cornices, pillows, and other soft goods from COM/designer…
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How some pros hit the Silver Pro Rewards tier in their first weekIt’s not about trying to do it all. It’s about doing the right things consistently. If you’ve been watching your Pro Rewards points creep up and wonder how some pros hit Silver in their first week, the difference usually isn’t out-h…
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Welcome to our new Community members! (3/23)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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JOIN US TOMORROW (Thursday 3/26) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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Where to find specifics of a lead beyond generic answersI've received 2 leads today (first day on the platform) but I can't seem to find the details of the project, beyond the generic "business consulting service". With the expense of the lead, I would like to have a …
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Profile picture qualityWhy does my profile pic look like it was taken with a potato? The original photo that I uploaded is a high resolution photo. But thumbtack made it look super pixelated. Why???
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Is recurring cleaning actually worth it for most clients?I was thinking about this the other day— Do you feel like most clients actually stick with recurring cleaning, or do a lot of them end up going back to DIY? I’ve noticed some people love the time it saves, but others still feel like…
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Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Why do I receive direct leads where customer's budget is less than half my published rates?I keep getting direct leads where the customer's budget is half or less than half my published rates. I feel this is an issue that can be easily filtered on the back end but is left unaddressed because it's profitable for …
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New UserHello everyone, Im Excited to promote my small business through Thumbtack
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