Thumbtack Community
Discussion List
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Licenses on profilesHi, I'm wondering why only some profiles have the badge for "licensed Pro" while other's don't? I'm registered in my state as a specialty contractor. Bonded and Insured. Yet, my competition is not. It is a disservice to th… -
How to find your Thumbtack Pro Rewards status.“My job is all about helping people create joyful, clutter-free homes that work for them — and I love to help people find the peace of mind that comes from that. Thumbtack has been instrumental in helping me extend my reach to conne… -
Are you #voteready?Last week we kicked off #NationalVoterEducationWeek to celebrate civic participation in the 2022 U.S. midterm elections. We're proud to partner with TurboVote to help our U.S. employees register to vote and find details about their …
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What is a Community Leader and how can you join us?Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi…
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Misleading search results create hassles for customers and pros who work remotely.Thumbtack has got me a lot of business. I'm pleased that I show up high in search results. But several times a week I have to request a refund, and each time I almost invariably get it. The attached pic explains. Customers often… -
Feature Request(s)Lately I have been getting 20+ leads in a short period of time, and I would love the option to add private notes to the client lead messages. This would allow me to put in things like, "Reach out to CLIENT in two weeks, they ar…
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Announcing a new integration with Signpost: All your leads in one place.We’re excited to announce our partnership with Signpost. Using Thumbtack and Signpost together helps you respond instantly to potential customers and simplify communications by managing all your leads and conversations in a single p…
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New Feature On Thumbtack: Max Leads could be good for usHey Hey Everyone, So I got early access to a feature that thumbtack will be rolling out at the end of this month. I used it yesterday and already have seen benefits from it within the first 24 hours. This video is a bit long but I w… -
[Video] What does community mean to you?Watch this video to meet some of your Community Leaders and fellow pros, as they talk about what community means to them. This is your space to connect with other business owners in your area or industry — to share ideas, exchange b…
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September contest: Share tips for replying to customersToday in our CommuniTEA networking hour our pros shared some incredible insights about how best to respond to potential customers - or even customers you know already hired someone else. They shared tips like - using saved replies …
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Major decline in leads over the past 3 weeksOver the last 3 weeks, my views and leads have decreased to almost nothing. I have a 5.0 rating with 11 reviews. I have not changed much on my end and was wondering if this has happened to anyone else and what was done to resolve …
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Thumbtack keeps matching me with leads for dates that are blocked on my calendar!Is anyone else having this problem? I know that Thumbtack has an "allow pro to suggest other dates" option which is really annoying already. But I recently got charged $43 for a wedding with an actual single date that CANN…
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JOIN US tomorrow (Thursday 9/29) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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Where can I find badges that I can put on my website?I just reached the platinum reward level and would like to put the top pro badge and a link to my reviews on my website. I can't find them on my account, though. Where can I find those to download? Thanks from pub tv
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Now, lead prices are set by you and other pros - - - - If it worksThis message has been up on my services tab for a while now, but every time I click on it, the link is broken. Please fix or at least remove this.
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Not Happy With Max Lead PricingI'm not liking this at all. When I started with Thumbtack a few years back leads cost around $6. Now they are up to over $30 for my type of work. Seems like Thumbtack is just trying to find out how much pain we can bear, then the…
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How do you access thumbtack concierge?This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing?
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LeadsAre you getting a lot of leads? Are you happy with the leads? Do the leads follow through? -
How's a lead considered viable if the clients phone number is disconnected, and never viewed messageI have reached out to support, and I get the same answer. "There are no refunds because you have their phone number". That is fine and all, but what about the clients who's number is dead, and they don't view messages thro…
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Max Lead Price ErrorHow do I set max lead prices? Every time I try to click on anything related to the topic, I get an error message. One of the codes tell me to give this: 08518cf6247fdcab10190a672aebec48 to an engineer. Someone please help. I beli…
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can I talk to "Real" support person on thumbtackIts really frustrating that thumbtack does not have any contact number for support. with fake leads eating my budget and no transparency on refund policy emails it is just making me think if it is worth even to stick to Thumbtack. …
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Welcome to our new Community members! (9/5)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Pro Newsletter & EmailsHi everyone! For those who I didn't get a chance to meet at CommuniTEA yesterday, I'm Aleisha and I am on the Engagement Marketing team here at Thumbtack. I'm responsible for some of the emails and push notifications you get! There… -
JOIN US TOMORROW (9/15) for CommuniTEA: 30 minutes of networkingSee the event details here and join us to meet other pros! I'm tagging in some pros who have visited the Community since our last CommuniTEA - we would love to "meet" you tomorrow! Come prepared with questions for other pr…
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Thumbtack Direct DepositDoes anyone know the particulars about Thumbtack's direct deposit means of getting paid? Are there fees for direct deposit? When they start offering credit card payments, what will the fees be? I now see Thumbtack is using Stripe fo…
Resources
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