Thumbtack Community

Discussion List

  • DustiO
    [CLOSED] April Contest: Spring Cleaning Tips
    Share your spring cleaning tips - these can be tips for anything from organizing your home to organizing your business! And, if you're like me you like to put your feet up with a cold beverage when you're done organizing. What bett…
    DustiO 81 views 9 comments Most recent by DustiO Community News
  • Ctownsend1116_
    Customer View
    I went into my app today and went to customer view. I was surprised to see that about half way down the page it says "sorry this pro can not do this job at this time, but here are some other pros that can" then there is a …
    Ctownsend1116_ 32 views 2 comments Most recent by DustiO Network and Collaborate
  • MG_1021
    Issues with Refunds
    I recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
    MG_1021 72 views 8 comments Most recent by DustiO Thumbtack Resources
  • DustiO
    Marketing Workshops
    One of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di…
    DustiO 13 views 0 comments Started by DustiO Thumbtack Pro Rewards
  • DustiO
    [JOIN US TOMORROW] Network with other Thumbtack Professionals!
    Join us for our bi-weekly Community networking session, CommuniTEA. Where you can meet other pros and learn from each other. We meet every other Thursday via Zoom. See details here. Hope to see you there tomorrow!
    DustiO 12 views 0 comments Started by DustiO Community News
  • DustiO
    Introducing a new integration: Workiz
    We’re always looking for ways to help you automate your workflows, so you can focus on what you do best. We wanted to make sure you know about Thumbtack’s integration with Workiz. Here's how it works: Thumbtack leads land straight i…
    DustiO 33 views 0 comments Started by DustiO Thumbtack Resources
  • Linda_Finley
    Classification of Services
    I have repeatedly asked Thumbtack to separate the service "Quilting and Crochet" with no success. I have a quilting studio only and I continue to be billed for potential customers who are seeking crochet services that we …
    Linda_Finley 11 views 1 comment Most recent by DustiO Community Leaders
  • pmpazo
    Help - I cannot get support to reply to my emails
    I've been on the app for around 2yrs. I made it my full time job last fall & I worked hard & made Platinum rewards by the 3rd week in Jan. The problem is I cannot access any links on the rewards pages, gold & platinum. …
    pmpazo 52 views 14 comments Most recent by Melissa0823 Thumbtack Pro Rewards
  • Mustafa
    Subcontractor
    Hi everyone, and happy Sunday I need advice, one of my customers gave money (2K) to my subcontractor to buy lumber materials thinking that we are the same company, this sub didn’t refund the money nor provide the materials nor answ…
    Mustafa 34 views 6 comments Most recent by atozlocal2020 Network and Collaborate
  • DustiO
    Community Member Shoutout - Over 100 reviews!
    We have some professionals in our Community with over 100 reviews at over 4.5 rating. That is not an easy thing to accomplish, so I wanted to take a moment to give them a shout out! Congrats on this incredible accomplishment! @bill1…
    DustiO 73 views 3 comments Most recent by vancemk Inspiration
  • gle2nm
    API
    Do you have an API available? I have my own CRM and I am looking to build the integration. All of the other lead generation providers have already given this information to me. I could not find anything on the internet. Thank you,…
    gle2nm 22 views 1 comment Most recent by DustiO Business Resources
  • GrampysMagic62
    Stale discounted opportunities !!!
    This past week I have received 4 different emails of 10%-15% discounted opportunities that were expired by at least 2 days. For example, I got one today, Thursday, for an event that occurred on MONDAY !!!!!!!!! I think the AI is b…
    GrampysMagic62 11 views 1 comment Most recent by DustiO Thumbtack Resources
  • Jami_JConcepts_55
    Preload Balance
    I have been sent an email from Thumbtack many times that says : "We noticed you haven't preloaded a balance" . . . . "PRELOAD A BALANCE TODAY". The incentive is that we get fewer charges to our credit cards and…
    Jami_JConcepts_55 42 views 4 comments Most recent by Jami_JConcepts_55 Network and Collaborate
  • DustiO
    [GROUP HIGHLIGHT] Women on Thumbtack
    I was really inspired when I saw this thread in our Women on Thumbtack group. I love watching pros connect over shared experiences - that's why we're all here! If you haven't already, check out the group and join to start connectin…
    DustiO 32 views 3 comments Most recent by CurlyBartender Inspiration
  • miachristina
    How do I actually get the benefits from my platinum rewards?
    I have similar grievances to the above posts. My account is platinum, yet I cannot get the help I need. I have emailed many times and gotten no response. The "chat" is not available, it says they will return tomorrow but i…
    miachristina 11 views 0 comments Started by miachristina Inspiration
  • BITBLeah
    Do you send out a follow up for a review to finished jobs?
    One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin…
    BITBLeah 181 views 12 comments Most recent by HOLCS_2021 Business Resources
  • Meckell
    April Pro Highlights
    “Our favorite things to assemble are playsets. We think of them as big Lego sets and the results are so satisfying. Before Thumbtack, we had very few jobs and very little confidence. Thumbtack has changed everything for us and we’re…
    Meckell 11 views 0 comments Started by Meckell Inspiration
  • SiinoWindowsAndDoors
    Untimely Leads
    The last 2 days I have gotten leads not in my desired times. I shut off leads from 9pm-8am. Yesterday, I got a $63 lead at 6:30 am, by the time at I answered the lead, 3 other Pros responded. There is no way to get this project. Doe…
    SiinoWindowsAndDoors 65 views 8 comments Most recent by Mage Share Your Projects
  • pr660
    Can I Post Reviews From Past Students/Clients?
    I have dozens of stellar reviews/testimonials from past students/clients prior to using Thumbtack. Is there a way that I may list them in the "Reviews" section of my profile? This will most certainly be mutually beneficia…
    pr660 34 views 3 comments Most recent by DustiO Thumbtack Resources
  • sarmoc
    not on promote. quotes never read
    I am not on promote. do not want to be. I send many quotes but it seems they are never read. Am i just wasting my time? how does thumbtack figure out what quotes are actually presented to the customer? is there an algorithem? 1 in…
    sarmoc 21 views 2 comments Most recent by sarmoc Community Leaders
  • Vladimir_Perepechaev
    Swag
    Every time I try to redeem or choose it brings me to this page. I’ve signed in and registered what do I do to redeem swag from thumbtack?
    Vladimir_Perepechaev 55 views 3 comments Most recent by DustiO Community News
  • Winnermehn
    Am I the only Person Experiencing Being Charged But Leads Don't Respond?
    I am becoming disappointed that I am charged for a lot of leads that don't respond and the money is not refunded. I tried resolving this but it is the same as a revolving door. It puzzles me and I wonder if I am the only person expe…
    Winnermehn 32 views 1 comment Most recent by cindieheit Network and Collaborate
  • Kathy
    Hello
    Hello, I've just joined the community here. My name is Kathy and I'll be launching 1 of a Kind Vacations soon. A full service travel agency with a strong focus on adventure of all kinds. I believe adventure is anything that takes yo…
    Kathy 11 views 5 comments Most recent by Mage Community News
  • RogueRemodeling
    Are you having Blocked Calendar Issues ??
    Anyone else experiencing issues with customers bypassing your blocked calendar or days you are unavailable to work ?
    Poll RogueRemodeling 52 views 18 comments Most recent by Mage Business Resources
  • Meckell
    Community Code of Conduct
    The following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…
    Meckell 374 views 11 comments Most recent by Kathy Community News
  • DustiO
    Welcome to our new Community members! (4/1)
    If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
    DustiO 81 views 4 comments Most recent by sandyzk12 Community News
  • pr660
    How Does One Go About Changing Rate/Hr?
    I can't seem to find the rate edit button in my profile... Please help! Thanks in advance!
    pr660 34 views 1 comment Most recent by DustiO Thumbtack Resources
  • pr660
    Unable to Input "Frequently Asked Questions" on Profile Page
    "Frequently Asked Questions" lists beneath it, "You have not answered..." However, there appears to be no means of getting to the edit page for this. Please help! Thanks in advance!
    pr660 1 view 4 comments Most recent by DustiO Thumbtack Resources
  • SoftWashMJB
    Are things happening out there? :)
    I have been a member for several weeks & have a robust profile. I have not received a single lead yet, Is this normal? I am in the house washing / pressure washing industry. Are consumers just not using thumbtack in my area? My …
    SoftWashMJB 21 views 4 comments Most recent by SoftWashMJB Community News