Thumbtack Pro new update notification glitch

Ar415

I have not been able to receive any of my leads ever since this recent update. I’ve updated my phone, deleted the app and reinstalled, contacted thumbtack tech support and I was advised to reach out to Apple. Apple tech support confirmed that it’s not on their end but on thumbtack app development team. This has caused me so much inconvenienced, I am a top pro and this week I’ve missed over 8 jobs because of this issue. Can someone please help me

regular thumbtack shows the notification tab:

while the pro doesn’t.

DustiO

@Ar415 I'm sorry, this sounds super frustrating! I would recommend emailing this exact thing to Support@thumbtack.com — it looks like when you called they did the basic troubleshooting steps, but I think at this point it probably needs a bug report submitted.

JesseG34

I am now experiencing the same issue and due the same steps. Currently waiting on the ticket for technical support to contact me. What was the outcome was it fixed?