Share your personal experience and get inspiration, too.

Discussion List

  • DustiO
    [Recording] 2023 Top Pro Summit Event
    Check out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori…
    Announcement DustiO 8 views 0 comments Started by DustiO
  • DustiO
    Inspiring stories from our pros: Segar LA
    Steven moved to LA with an idea and a lot of motivation. He turned that idea into a thriving business, with the help of Thumbtack. In his words: “We have never advertised and solely used Thumbtack to get new clients over the last fi…
    Announcement DustiO 17 views 3 comments Most recent by Elle__38
  • Mage
    How to Get New Students via Thumbtack!
    Hi lessons Pros! In this video I discuss how to get new students and how to succeed on the Thumbtack platform. Remember to be patient and work hard! 😎 Watch video: Let me know if you have any questions …
    Announcement Mage 83 views 0 comments Started by Mage
  • UriahBeck
    Meet Thumbtack’s Premier Support Team.
    Thumbtack’s Premier Support Team is a group of highly skilled individuals with a passion for assisting pros in order to help them find the most success while using Thumbtack. While responding to calls and emails is the clear front r…
    UriahBeck 5.5K views 44 comments Most recent by DustiO
  • DripDoctor
    New billing paying for leads
    Hello, I am very concerned about how Thumbtack is charging pros for leads. Last year in April, it was very simple and straightforward. I was doing excellent with Thumbtack. However, now that the pay for lead system has changed and I…
    DripDoctor 32 views 4 comments Most recent by SoCalComputerSvcs_1
  • Sanfordds
    Several Leads that need refunds
    I have several leads that need to be refunded. How can I best achieve that? thanks!
    Sanfordds 21 views 1 comment Most recent by DustiO
  • Orenda
    $138 for a lead on a job that cost $450.?
    I have not been able to contact anyone at thumbtack to straighten this out, I have previously reported other leads that were over priced and I don’t see anything being done about it. Can anyone give insight as to why my leads have j…
    Orenda 64 views 5 comments Most recent by Js_Garage_Door1
  • DustiO
    November contest: Tips for success
    We recently had our fall Thumbtack Pro Rewards Success Workshop - where we learned some tips for success. We had presentations from Thumbtack team members, as well as advice from Top Pro and Community member @ShaquealThomas. He shar…
    DustiO 129 views 6 comments Most recent by DustiO
  • DustiO
    Shout out to our Community Members with 300+ reviews!
    We wanted to take a moment to celebrate our pros in the Community who have more than 300 reviews — that is no small feat. AMAZING work. Take a moment to congratulate these pros, and share your best tips for collecting reviews from …
    DustiO 65 views 1 comment Most recent by Plumbernick417
  • DustiO
    October contest: Share your fall projects
    We love to see the amazing work you do. Share before and after photos of a recent project (or plans for an upcoming project) for a chance to win exclusive Thumbtack swag. We'll also submit these entries to our social media team for …
    DustiO 67 views 4 comments Most recent by DustiO
  • Meckell
    October Pro Highlights
    “I have been what I call an "artrepreneur" for 15 years but made a recent creative pivot by opening a photography studio (I was previously a tattoo artist). It's hard to book business when you're stuck in the beginning sta…
    Meckell 17 views 0 comments Started by Meckell
  • DustiO
    Shout out to our pros who've been in business 5+ years!
    I wanted to take a moment to recognize our Community members who have been in business longer than 5 years. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accomplishment! One of the…
    DustiO 47 views 5 comments Most recent by DustiO
  • McSwainServices21
    Thumbtack front desk
    Please reach out to me directly as I am suppose to be receiving more leads with you all but how can I do that when someone that needs a toilet yall only respond to every customer with a water heater response, literally makes no sens…
    McSwainServices21 13 views 1 comment Most recent by DustiO
  • DustiO
    Inspiration from our Community members: Jerald Roberts — Five Star Painting
    Jerald Roberts, owner of Five Star painting in Manassas, VA took time to sit down with us and share his story. He started his interior & exterior painting business with his son in law two years ago — after spending decades in co…
    DustiO 4 views 0 comments Started by DustiO
  • DustiO
    Are you #voteready?
    Last week we kicked off #NationalVoterEducationWeek to celebrate civic participation in the 2022 U.S. midterm elections. We're proud to partner with TurboVote to help our U.S. employees register to vote and find details about their …
    DustiO 1 view 0 comments Started by DustiO
  • DustiO
    What is a Community Leader and how can you join us?
    Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi…
    DustiO 12 views 0 comments Started by DustiO
  • Rosemoreira32
    Rosemoreira32 53 views 5 comments Most recent by DustiO
  • rvgrand
    Now, lead prices are set by you and other pros - - - - If it works
    This message has been up on my services tab for a while now, but every time I click on it, the link is broken. Please fix or at least remove this.
    rvgrand 22 views 2 comments Most recent by rvgrand
  • rvgrand
    Max Lead Price Error
    How do I set max lead prices? Every time I try to click on anything related to the topic, I get an error message. One of the codes tell me to give this: 08518cf6247fdcab10190a672aebec48 to an engineer. Someone please help. I beli…
    rvgrand 14 views 1 comment Most recent by DustiO
  • guptalalit43
    can I talk to "Real" support person on thumbtack
    Its really frustrating that thumbtack does not have any contact number for support. with fake leads eating my budget and no transparency on refund policy emails it is just making me think if it is worth even to stick to Thumbtack. …
    guptalalit43 67 views 4 comments Most recent by Rosemoreira32
  • kostlover
    1 Hour Response Time…
    I am an Organizer. I am blessed with the Leads and referrals that I receive from Thumbtack, and I work 5-6 days per week. Lately, I have worked many 12 hour days. As an Organizer, (and I am sure other Pros in similar fields can rel…
    kostlover 111 views 23 comments Most recent by Mage
  • kostlover
    Problems With Lead Refunds
    I am having significant problems with my requests for lead refunds. A recent one was exceptionally frustrating. I received a lead request from a client who canceled within 5 minutes of her request. I tried to immediately respond…
    kostlover 78 views 8 comments Most recent by DustiO
  • Trhalowell_71
    Top pro badge
    Just curious, how do you get the top pro badge displayed. Sometimes I have sometimes I don’t. Is it points? As of now I have 5200 points and the badge is not displayed. Thank you for your time. Troy.
    Trhalowell_71 12 views 0 comments Started by Trhalowell_71
  • Nancy1005
    Need more Leads/Advertise Advice
    I am a wedding Officiant. I have done very well this summer. But leads and jobs are dwindling. I live in a beautiful Florida tourist destination. I need business to pick up this fall and winter.
    Nancy1005 13 views 0 comments Started by Nancy1005
  • DustiO
    Back to school tips?
    Heya fellow parents or anyone going back to school themselves! My son (my youngest) is getting ready to go into his sophomore year of high school and I just. can't. even. believe. it. So crazy how fast time flies, especially the las…
    DustiO 32 views 2 comments Most recent by DustiO
  • DustiO
    [Closed] July Contest: Add your profile photo.
    This is your space to connect with other business owners in your area or industry — to share ideas, exchange best practices, get help on challenges and celebrate wins together. To help make this feel more like a Community space, we …
    DustiO 103 views 7 comments Most recent by DustiO
  • ShaquealThomas
    Thumbtack tips
    Once you are locked in on thumbtack it’s a routine I wake up normally around this time and double check my leads even when I have a project that day. here’s a few tips I would like to share. following up with clients are key normall…
    ShaquealThomas 31 views 4 comments Most recent by ShaquealThomas
  • Meckell
    July Pro Highlights
    "Our favorite thing about what we do is getting the opportunity to participate in our customers’ big life experiences by delivering a high-quality and stress-free service. The joy and relief we provide to our clients are what k…
    Meckell 23 views 0 comments Started by Meckell
  • AngelaKeshavjee
    I’m a Personal Trainer and I continuously experience customers wasting my money with asking how much my services are? It is show 3x before they get to my profile. That is $31 that I’m charged, because they choose not to read. I also…
    Poll AngelaKeshavjee 15 views 0 comments Started by AngelaKeshavjee
  • Julia
    Community at Thumbtack - APAC Tacks
    Introducing APAC Tacks, Thumbtack's Employee Resource Group for Asian and Pacific Islander employees. Their mission is to create a safe space of solidarity across diverse Asian identities. "When people think about ERGs, you mig…
    Julia 37 views 3 comments Most recent by Mage