Inspiration
Share your personal experience and get inspiration, too.
Discussion List
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New instant booking feesWelcome to the new Angie’s/home advisor you guys are going to drive us away! Just got an instant booking for a broken sprinkler head cost was over $70!! He just wanted me to give him a ball park on how much it would cost to fix. I i…
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Thumbtack AlgorithmFor over four years, Eco Grizzly Chimneys has diligently served our customers, consistently providing top-notch service in chimney repair, inspection, and sweeping. With 151 successful hires and an impressive 50 positive reviews on …
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A case for a better client inquiry flow (for a muralist)Hey Thumbtack, I am going to be speaking about my industry (Muralist) on ways that Thumbtack could improve things for both the user AND the pro. I decided to try out the user flow from the consumer side and see how it worked. What …
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Pro Membership and BoardHi. I’d love to be onboard as a Pro again. I was a part of the thumbtack mentorship program and events in the past.
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Being more competitive?I get these notices that I’m not being too competitive in my pricing on some things. I’ve always been a fair price with the cost of a vehicle used for work. Truck payment, gas, insurance and upkeep. I shouldn’t have to lower my pric…
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Opportunities Are Not Really OpportunitiesWhen is Thumbtack going to stop hiding the messages that are sent from Pros to job posters via the Opportunities? The messages are NOT put in the job poster's Thumbtack profile inbox. They are HIDDEN under a section called "Pro…
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Being an expertI would absolutely love to become an expert on Thumbtack. Just let me know what I need to do. I am literally at 4.5 in only need the 4.7 to be platinum status. I have all the reviews they’re all amazing and I have plenty of projects…
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no leads for close to a monthI have seen many posts like this, but I will add mine. recently I had a stretch where I got no leads for about a month. then i got 3 leads in a day ( two of which were not very good) and then again nothing for a few weeks. I have …
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Keys to SuccessA key to success is to never let the money take priority over your clients and the level of service you provide. Customer relationships are a necessity for a successful business
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Tips for pros part 2My advice for my fellow pros not sure if this has been stated but I wanted to touchup on some helpful tips that help me to this day……start off with smaller budgets until you understand the thumbtack platform comfortably and how it w…
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Add us to the Feature pleaseWe would love to be featured Affordable Lawn care 703 LLC Thanks
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How I started on Thumb-stackI was inspired from my own talent, i come from a heavy background of I.T and technology, as well as electrical and security. It was too much skills I had under my belt, and I told myself what there’s no other platform than thumbtac…
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I would love to be a featured proI’m very interested in being a featured pro
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Be a feature ProHello, I would love to be a featured pro and discuss the importance of proper pest control management. The company I work for is More For Less Exterminating. We are the most affordable and effective pest control company on Long Isla…
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Top pro badgeJust curious, how do you get the top pro badge displayed. Sometimes I have sometimes I don’t. Is it points? As of now I have 5200 points and the badge is not displayed. Thank you for your time. Troy.
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Meet Thumbtack’s Premier Support Team.Thumbtack’s Premier Support Team is a group of highly skilled individuals with a passion for assisting pros in order to help them find the most success while using Thumbtack. While responding to calls and emails is the clear front r…
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How to turn off auto payDespite not getting a return text for almost 5 weeks- my question remains thumbtack states we do not pay for leads UNLESS the client initiates contact or responds to our reaching out to them repeatedly TT charges for leads because …
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2023 Top Pro Summit event Q&ASince we didn't have a chance to get to all of the questions that were submitted during our recent 2023 Summit event, we thought we would post them here. Questions submitted during the 2023 Summit event I have been submitting feedb…
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[Recording] 2023 Top Pro Summit EventCheck out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori…
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New billing paying for leadsHello, I am very concerned about how Thumbtack is charging pros for leads. Last year in April, it was very simple and straightforward. I was doing excellent with Thumbtack. However, now that the pay for lead system has changed and I…
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Several Leads that need refundsI have several leads that need to be refunded. How can I best achieve that? thanks!
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$138 for a lead on a job that cost $450.?I have not been able to contact anyone at thumbtack to straighten this out, I have previously reported other leads that were over priced and I don’t see anything being done about it. Can anyone give insight as to why my leads have j…
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November contest: Tips for successWe recently had our fall Thumbtack Pro Rewards Success Workshop - where we learned some tips for success. We had presentations from Thumbtack team members, as well as advice from Top Pro and Community member @ShaquealThomas. He shar…
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Shout out to our Community Members with 300+ reviews!We wanted to take a moment to celebrate our pros in the Community who have more than 300 reviews — that is no small feat. AMAZING work. Take a moment to congratulate these pros, and share your best tips for collecting reviews from …
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October contest: Share your fall projectsWe love to see the amazing work you do. Share before and after photos of a recent project (or plans for an upcoming project) for a chance to win exclusive Thumbtack swag. We'll also submit these entries to our social media team for …
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October Pro Highlights“I have been what I call an "artrepreneur" for 15 years but made a recent creative pivot by opening a photography studio (I was previously a tattoo artist). It's hard to book business when you're stuck in the beginning sta…
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Shout out to our pros who've been in business 5+ years!I wanted to take a moment to recognize our Community members who have been in business longer than 5 years. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accomplishment! One of the…
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Thumbtack front deskPlease reach out to me directly as I am suppose to be receiving more leads with you all but how can I do that when someone that needs a toilet yall only respond to every customer with a water heater response, literally makes no sens…
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Inspiration from our Community members: Jerald Roberts — Five Star PaintingJerald Roberts, owner of Five Star painting in Manassas, VA took time to sit down with us and share his story. He started his interior & exterior painting business with his son in law two years ago — after spending decades in co…
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Are you #voteready?Last week we kicked off #NationalVoterEducationWeek to celebrate civic participation in the 2022 U.S. midterm elections. We're proud to partner with TurboVote to help our U.S. employees register to vote and find details about their …
Resources
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