Thumbtack Algorithm

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For over four years, Eco Grizzly Chimneys has diligently served our customers, consistently providing top-notch service in chimney repair, inspection, and sweeping. With 151 successful hires and an impressive 50 positive reviews on Thumbtack, we've demonstrated our commitment to quality and reliability. However, it's disheartening to voice our frustration about a significant issue we've been facing within the online search platforms, particularly Thumbtack.

Despite our extensive experience and the trust we've earned from our customers, it's baffling that we remain virtually invisible on key industry search terms like "chimney sweep," "chimney repair," and "chimney inspector." Instead, it's disheartening to see unlicensed competitors, with fewer hires and notably fewer reviews, consistently appearing at the top of search results while we're not even listed.

The foundation of our frustration lies in the lack of visibility despite our proven track record, strong customer satisfaction, and adherence to all necessary industry standards. It's concerning that Thumbtack's search algorithm seemingly prioritizes less experienced and unlicensed competitors over a company like ours that has a history of successful projects and satisfied customers.

Our commitment to excellence and customer satisfaction remains unwavering. Still, the current system's oversight places us at a disadvantage, hindering our ability to connect with new customers who could benefit from our expertise and high-quality service.

We urge platforms like Thumbtack to reevaluate their algorithms, placing emphasis on the credentials, experience, and customer satisfaction metrics, rather than promoting unlicensed and less experienced service providers. It's crucial to uphold industry standards and recognize companies like Eco Grizzly Chimneys that prioritize professionalism and customer trust.

As we continue our dedicated service, we hope for a fair and balanced online environment that reflects the true value we bring to our customers and the industry.

Eco Grizzly Chimneys remains committed to upholding the highest standards in the industry, regardless of the challenges we face in online visibility. We thank our loyal customers for their ongoing support and encourage those seeking reliable, experienced chimney services to look beyond search rankings and discover the exceptional quality and professionalism that defines our company.