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• 
  Book Preset Jobs Without Bidding or Lead Fees

  Announcement ArvinC 361 views 10 comments 0 points Most recent by AliceMaya September 25
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  Too many changes to thumbtack

  I see me having to babysit this platform on my leads daily . Very time consuming . Am I the only one getting lead that have nothing to do with the service I offer and have to spend time documenting and doing multi follow ups with su…

  TCB247 20 views 5 comments 0 points Most recent by TCB247 7:23PM
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  Why should I have to pay for ghost customers?

  It is very frustrating when I get a direct lead and I am immediately charged anywhere from $50 to $80, and the customer does not even read my response - or my follow up. We don't get our money back when they do that either. The…

  LNN 12 views 1 comment 0 points Most recent by ArvinC September 27
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  How can a cleaning service get more leads on this platform?

  Hello, community members, my name is Edith and I have property cleaning service. live in Spring Texas but can also working around Spring, The Woodlands and Tomball Texas. Question is, how can a cleaning service company get more refe…

  Answered Property101 22 views 1 comment 0 points Most recent by ArvinC September 21
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  Customer accountability

  I’m not sure if the customer knows that we get charge for leads or a disclaimer telling them that, but we have customer chooses 5 vendors.

  SolidSolution 24 views 2 comments 0 points Most recent by unknown August 22
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  Preset Jobs

  I wish Thumbatck would concentrate on generating leads only like when they first started. Becoming a company that want to do everything for us Pros. I use to get hundreds of leads and now just a trickle. And I offer 6 services so it…

  TCB247 58 views 1 comment 1 point Most recent by ArvinC August 7
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  Uptick in "discounted lead" emails

  Anyone else seeing an uptick in Thumbtack offering 15% off leads for someone to respond to leads? I'm getting them more frequently than ever before. Here's my confusion with this — if we now have to pay 10% more for leads…

  SarzozaPhoto 63 views 7 comments 0 points Most recent by Jonathan_Stickland August 5
• 
  Question about TT numbers

  This discussion was created from comments split from: Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?.

  System 191 views 5 comments 0 points Most recent by Jonathan_Stickland August 5
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  Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?

  I hope Thumbtack leadership is paying attention to the declining use of the Thumbtack platform. Please don't dismiss this as another Pro complaint. Pros complain about lead prices, ghost leads, window-shoppers, refund denials.…

  DreamClean 582 views 16 comments 4 points Most recent by unknown July 9
• 
  Pricing and new phone number policy

  As always , I appreciate Thumbtack helping my business. However , the recent 10 percent increase in lead pricing is too much- paying for the leads has become way too expensive. I understand you're in business to make a profit,…

  Rgyanks 212 views 3 comments 2 points Most recent by unknown June 11
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  This new Thumbtack number thing is costing me so much business

  I have used Thumbtack for 80% of my leads for over a year, I have a 90% conversion rate and this new Thumbtack hidden number update where I have no access to the clients number is costing me so much money. No clients are actually an…

  JaredBallard 140 views 4 comments 4 points Most recent by valleyjunkbusters June 11
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  My Pro account has been suspended — need help to reactivate it

  Hello, My name is Zamirbek Razhapov, owner of ZR Master Appliance Repair LLC. My Pro account has been suspended/blocked. Today I visited the Thumbtack office at 415 Natoma Street in San Francisco to speak with someone in person, b…

  Answered ✓ ZrMasterAppliance 74 views 1 comment 0 points Most recent by DustiO June 5
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  Leads

  As an IT tech, I don't see how it's fair we have to accept and pay for leads before being able to contact the customer and see if we can actually assist them or not. Their descriptions are really vague and may fall outside…

  DJ_IT_Technician_2 132 views 2 comments 0 points Most recent by unknown June 2
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  Confused on how someone can decline a lead - I do not mean pass on an opportunity.....

  I responded to a lead last evening. The person selected 4 Pros and I am the only one who responded which is very strange. I wasted my money because it was a calligraphy job for 6 envelopes and 12 place cards for "maybe" …

  Answered beachscribe 266 views 4 comments 1 point Most recent by unknown June 1
• 
  Over 320 Emails to "opportunities" this week

  It is extremely labor intensive to bid a price, send an email to over 320 "opportunities" and not have 1 respond. The only actual work comes from paid leads where a budget must be sent. It does not seem as if Thumbtack is …

  progressivebiz 105 views 3 comments 1 point Most recent by unknown May 29