Business Resilience
A place to share tips and resources pertaining to all things business.
Discussion List
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Can dealing with negative customer interactions actually help your business?In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, thinki… -
Managing Leads with Team MembersHello Pros, two questions for all of you. 1) Do you share your account with someone else in order to get help while communicating with leads? 2) If you do, how are you tracking contact touch points (called, left vm, sent estimate, s… -
Feeling hopelessPersonal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! Thumbt…
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Have y'all been harassed/SA'd by a lead on Thumbtack?What did thumbtack do about it?
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2 ways to make sure you don’t get off track in the new year.The pandemic has offered everyone an opportunity to pause, reflect, and assess. As things continue to pick up on the business front, it’s easy to lose yourself in the busy-ness of things. Here are 2 ways to make sure you don’t get o…
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Have any of you had to take sick leave during the past year?Hi all, We are looking for stories from pros who may have needed to take leave during the past year - or pros who may have wanted to take sick leave, but weren't able to. If you have experienced either, please comment here or send … -
Did Covid bring Inspiration for You, or Your Company?Hey Everyone! Danielle here. I have some questions for all of you…. And I would really love for all of you to join in! So, as we see we are edging closer to the end of this Covid tunnel… we can finally see the light of getting pas…
Resources
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