Business Resilience

A place to share tips and resources pertaining to all things business.
 

Discussion List

  • ShaquealThomas
    Tips for fellow pros
    Just a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you…
    Announcement ShaquealThomas 1.1K views 8 comments Most recent by ShaquealThomas
  • SarzozaPhoto
    "High Value Job" is $250?
    I'm being genuine and honest as I continue to learn to navigate Thumbtack after a year. Today I paid $107 for a direct lead for a "High-Value Job" according to Thumbtack. But the max budget was for the job was only $250. H…
    SarzozaPhoto 5 views 0 comments Started by SarzozaPhoto
  • SarzozaPhoto
    Thumbtack Opportunities
    I have a question about "opportunities". I got a lead yesterday for which I paid $52 and had to compete against 4 other vendors. 3 of the 4 of us responded within 10 minutes. YET the lead still went to the opportunities ar…
    SarzozaPhoto 14 views 7 comments Most recent by DustiO
  • Jason_Mayes
    Tips for working with instant Book
    I will start with tip number one and as you guys have ideas reply with your tips Tip #1. Charge a non-refundable $100 deposit. As several of you have learned one of the least reliable jobs you can get is a instant book job. So cha…
    Jason_Mayes 41 views 9 comments Most recent by Jason_Mayes
  • Matt
    Changes to customer request forms
    I have been on TT for two years now, and it seems like the platform has gone from a regular interval of referrals to a very slow trickle. Yes, its the nature of what this is, and what I do can be seasonal (Murals), but the email I …
    Matt 62 views 5 comments Most recent by Bretdouglas
  • JWMM_1_Music
    Is this platform a scam?
    I've spent nearly $1000 this month on leads and it has produced a single $30/lesson student. It will take more than 30 lessons for me to break even. Pretty sweet deal for Thumbtack; not such a sweet deal for me. Am I doing something…
    Answered JWMM_1_Music 51 views 5 comments Most recent by DustiO
  • SarzozaPhoto
    Targeting By Zip Code
    With this new feature, what's the best way to use it to get a leg up on lead competitors? I've done gigs in certain cities repeatedly. Should I just compete in those zip codes and go hard with my spending only in those zip codes?
    SarzozaPhoto 13 views 3 comments Most recent by DustiO
  • jacksimpson
    Calendaring Issue
    For Pros curious about how they continue to be charged for leads when their calendars are blocked, this is how Thumbtack is circumventing your calendar preferences: When searching for my own Pro account via an anon account, I was n…
    jacksimpson 18 views 1 comment Most recent by DustiO
  • JoleneC
    Thumbtack Pro Minimum for Leads
    I have been on Thumbtack for almost a month. They tell you the best ways to show up in searches is to have quick response rates (which I have worked on), 10 - 5 star reviews which I have 12, and spend more on leads, which isn't fair…
    JoleneC 33 views 3 comments Most recent by busyb
  • NewUserCT
    Issues uploading a picture to my new profile
    Hi - I'm creating a profile but my logo is not accepted. I can't click on next. I tried multiple images. they were all rejected. please help.
    Answered NewUserCT 100 views 1 comment Most recent by DustiO
  • PULLC
    Nonresponsive leads and vague refund policy (Venting)
    70% of what we spend on Thumbtack is a donation to Thumbtack. I can have regular cadence with follow ups but the client never responds. If who we consider to be a dead lead responds to us 30 days after we receive the inquiry and we …
    PULLC 82 views 0 comments Started by PULLC
  • Zoekat1
    Privacy of information provided for background check
    Hello, I did a background check and I want to know if my information is kept confidential and my ssn# is encrypted. I know I could have used the other option. thanks
    Zoekat1 16 views 1 comment Most recent by DustiO
  • hillcopressurewash
    I am a Top Pro, my views are going up but my leads have stopped. PLEASE HELP
    Thumbtack has been an absolutely amazing source of leads for our pressure washing business over the past month. We have been so excited to have found thumbtack and each week we got more views, more leads, more booked jobs, more revi…
    hillcopressurewash 394 views 5 comments Most recent by DustiO
  • Bretdouglas
    Ups and downs. We can ride this out
    Hello everyone this is Brad from Central florida. Just wanted to speak some words of encouragement to everybody's business models and to know that we are in a cymbient relationship. We all need to succeed and we all need to feel lik…
    Bretdouglas 59 views 4 comments Most recent by Bretdouglas
  • Adonfish
    Thoughts on what to do regarding a customer who wants me to lower my price after paying me?
    I have a customer who I put together a large basketball hoop for. It was a hard job, and later I read reviews saying that a lot of folks have had issues assembling this hoop. I spent awhile talking to customer service, and I did n…
    Adonfish 166 views 4 comments Most recent by DustiO
  • HVACflPRO
    Unlicensed Contractors
    As a woman in the HVAC industry, competeing for leads is a long road. Over the last 10 years I've learned that alot of our competition is low cost unlicensed contractors. So, doing my due diligence, I have done reseach on the contra…
    HVACflPRO 168 views 0 comments Started by HVACflPRO
  • PULLC
    30 Day Old Refund Policy
    @DustiO I would like an explanation and a response here, as this is not an uncommon issue experienced by many pros. I have a client who I have been tracking down since they picked us on 3/11. I have called this client over 10 times…
    PULLC 117 views 2 comments Most recent by PULLC
  • KW_CleaningCo2024
    Thumbtack Rank
    Thumbtack Rank is dramatically lower today than it has ever been. We’ve gotten nothing but 5 stars lately. Can anyone help?
    KW_CleaningCo2024 162 views 1 comment Most recent by DustiO
  • perrysto
    Can dealing with negative customer interactions actually help your business?
    In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, thinki…
    perrysto 1K views 15 comments Most recent by KLsmith
  • STL_Shooter78
    When is an event not an event?
    So I got charged $34 for a lead on my Portland, OR videography account. The lead was for videography of a quinceañera. A quinceañera in an event, much like a wedding or a birthday party. The lead should have been listed under &quo…
    STL_Shooter78 50 views 0 comments Started by STL_Shooter78
  • Jeff_jtv2020
    TT hiding business, Max lead price, instant book, transparency
    I go into my max lead prices daily to adjust to try stay high on the search results why does the amount of leads change daily all I can get for leads are up to 7 leads a month anybody else seen a difference on this. Usually mine say…
    Jeff_jtv2020 70 views 1 comment Most recent by Theresa
  • ShaquealThomas
    Building & Expanding
    Happy New Year Everyone!!!! Hope this new year brings more business networking and wealth to every business from all industries few tips I am looking to do to make my business expand this year hoping theses tools can help other bu…
    ShaquealThomas 77 views 1 comment Most recent by DustiO
  • VANiK
    IS THUMBTACK FISHING?
    Is Thumbtack legitimately wanting to facilitate an honest transaction between potential clients & pros, or are they using our numbers for ways to get over on us in the end?
    VANiK 70 views 0 comments Started by VANiK
  • Matt
    Refund requests and screenshots
    I submitted a refund request and was denied, so I had to call and walk the rep through why I felt a refund was in order (the job went from a ceiling mural, to a a textured wall), and when I submitted for a refund, there was no optio…
    Matt 141 views 1 comment Most recent by DustiO
  • STL_Shooter78
    Why are these leads even allowed?
    Currently, there is a lead for "video production" in Shelbyville, IL 62565, but the job poster doesn't actually need video production. They need "AV for an event including mics and projector/screen or TV". AV Re…
    STL_Shooter78 75 views 0 comments Started by STL_Shooter78
  • Matt
    Leads have dried up for a month, what about you guys?
    I have done the usual, checked my competitive max lead price to make sure I am competitive, altered my profile, added new projects, checked out my competition and see that I am ranked 3rd when "muralist" is searched for Sa…
    Matt 175 views 2 comments Most recent by DustiO
  • Mahima
    Not getting leads
    I recently signed up for Thumbtack as a tutor and I have not been getting any leads. I've only sent out 2 quotes through the opportunities tab on my profile. However, I know I'm supposed to get lots of leads. Could I please get some…
    Mahima 74 views 1 comment Most recent by Matt
  • AR2i
    Tax Deductions for Small Businesses
    There are many tax breaks for small businesses, and I bet you want to know all of them to help reduce your tax liability and keep more money in your small business bank account. That is where we can help! Here are just a few of the…
    AR2i 165 views 0 comments Started by AR2i
  • STL_Shooter78
    Company leads for creative Pros
    I do video production. I've been on Thumbtack for over 6 years and it seems like most of my customer success stories are with companies and non-profits rather than individuals doing personal/family projects or things for their bran…
    STL_Shooter78 115 views 2 comments Most recent by STL_Shooter78
  • Phelan_Beardsley
    No leads
    I don't know where else to get help , but if someone has been through this maybe you can help. About 6 months ago, I stopped receiving leads, despite having received at least 2 leads per month for the previous 5-6 years. my target…
    Phelan_Beardsley 270 views 2 comments Most recent by Matt
  • Mage
    Accidentally Forgot to Hide My Business, Not Feeling Well
    I set my business to be hidden for some random number of days, and today was the day in which I received a bunch of leads to which I responded, but it’s outside of my business hours. I didn’t respond in my usual frantic 2-minutes-or…
    Mage 234 views 2 comments Most recent by Mage
 

Welcome! Check out our Community Code of Conduct. (review here)