Discussion List

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  How Leads are priced

  I would really like to get both pros and Thumbtack employee feedback on this. I am completely blown away by this. I received a lead for Furniture Assembly, 5 pieces. The lead went out to 2 additional pros, totaling 3 including m…

  Boatdrinks2711 105 views 6 comments 1 point Most recent by Boatdrinks2711 August 14
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  Quick Replies

  Simple changes needed: -Stop limiting characters to 500, need 750 minimum. -Stop preventing using line breaks from us. -Allow us to use bold and or underline. Currently I cannot save any useful formatting of my quick replies. I …

  Jonathan_Stickland 34 views 3 comments 1 point Most recent by Jonathan_Stickland August 13
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  Running both full home inspections and insurance inspections under one service — how does pricing wo

  I'm a licensed home inspector in Florida offering two very different products under Thumbtack's single "Home Inspection" service: Full home inspections — priced by square footage, roughly $350–$500 job cost. Ins…

  Question FL_Home_Inspector 21 views 0 comments 0 points Started by FL_Home_Inspector August 12
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  Why is Thumbtack redacting truthful lead-fee information from my profile?

  Customers are still doing what they have always done—contacting multiple contractors to compare estimates. The difference today is that a third-party platform may charge each contractor for those contacts. Customers should understan…

  DiDaisyEnterprize 37 views 3 comments 0 points Most recent by DustiO August 11
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  Accounting/Preloading

  Everyday my accounting team yells at me for the number of small line items they have to enter from my credit card to Thumbtack. Everyday I explain to them the only way around it is preloading large amounts of money to Thumbtack, b…

  Jonathan_Stickland 13 views 0 comments 1 point Started by Jonathan_Stickland August 5
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  Thumbtack Number Texts

  As we're all getting used to Thumbtack Numbers, I notice that when the message is texted, there are two auto replies of STOP and HELP included in the text. So if a lead hits STOP, does that count as a "Response" to Th…

  SarzozaPhoto 82 views 3 comments 0 points Most recent by Jonathan_Stickland August 5
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  Customer Notes

  I can only see the customer's original notes on their request in the app version and not the desktop version. Why?

  Answered edboricua 54 views 3 comments 0 points Most recent by ArvinC July 8
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  Leads vs Opportunities

  I got a direct lead today and saw with "additional insights" that the client picked NINE PROS. I thought one of Thumbtack's promised benefits was limited competition. Did that change? I know it was nine because I was…

  SarzozaPhoto 176 views 7 comments 0 points Most recent by TCB247 July 2
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  Where is the review link to send to clients

  Helllo, There use to be a link which allowed you to copy and paste to include in the emails so we can get reviews from clients. Where did it go?????

  eskay0201 157 views 3 comments 0 points Most recent by ArvinC June 18
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  Questions about Thumbtack phone numbers? We’re here to help.

  You’re probably  wondering how Thumbtack phone numbers work, what they unlock for your business, and how they fit into the way you already communicate with customers. To help answer your questions, we’re recording a webinar and AMA …

  Poll Closed ArvinC 1.7K views 44 comments 0 points Most recent by ArvinC June 17
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  Moved: What is this seemingly incomplete button?

  This discussion has been moved.

  ArvinC 1 view 0 comments 0 points Started by ArvinC June 10