Thumbtack Community
Discussion List
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More Details on Training Prospect PleaseI've been using Thumbtack for at least 10 years. Recently, I've notice that some profiles do not have much information (i.e. no gender, age, conditions, etc.). I really feel that this info is necessary so the right trainer… -
Frustrated With an Unresolved Duplicate Lead ChargeI would like to share a situation that has been very frustrating for me with Thumbtack. Thumbtack has been one of my main sources of work since I started building my cleaning business, and I’m very grateful for the clients I’ve bee…engelmanncleaner 81 views 3 comments 0 points Most recent by MyCleanCharlotteMaid Feedback in Action
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Get rid of the miss leading thingsdear thumbtack stop miss leading the customers when they are choosing a pro. You get paid no matter what stop encouraging them to reach out to multiple pros for a $100 service. We do not offer free estimates as stated in our profile… -
Limit the number of Pros customers can contact per jobI would like to suggest limiting how many Pros a customer can contact for the same job. Right now, customers can sometimes reach out to 7–8 Pros at once. When that happens, the chance of actually getting the job becomes very small f…
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Longtime MemberHi everyone, we've been using Thumbtack since 2016 and it has consistently generated us high-intent customers year over year. Excited for this community feature!
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Paid Leads: Customers Schedule Appointments and Then DisappearI’d like to share an issue I’ve experienced several times with paid leads. A customer contacts me, we exchange messages, and agree on a specific date and time for me to come out. I reserve that time for the customer. In some cases, …
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Accounting/PreloadingEveryday my accounting team yells at me for the number of small line items they have to enter from my credit card to Thumbtack. Everyday I explain to them the only way around it is preloading large amounts of money to Thumbtack, b…Jonathan_Stickland 34 views 3 comments 2 points Most recent by EricGilletteDOTcom Feedback in Action -
Hi!¡Hola a todos! 😊 Soy Juliane, propietaria de All In One Solutions, una empresa de limpieza residencial que presta servicios en las áreas de Lakewood Ranch y Sarasota, Florida. Me uní a la comunidad de Thumbtack para aprender de otr…
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Musicians and Bands ideaUnlike contractors who have established businesses that actually are paid fairly for what they do, musicians are struggling to get a fair pay. We work for over & hours every engagement, we invest thousands of hours into practice…
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How do you obtain valid jobs without proper photos or specifications other then general information?I’m having a hard time getting thumbtack getting potential clients to submit pics or specifications other then general info of what they need done. I’m wasting so much money in jobs that are not specific enough. What do you do?
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Leads vs OpportunitiesI got a direct lead today and saw with "additional insights" that the client picked NINE PROS. I thought one of Thumbtack's promised benefits was limited competition. Did that change? I know it was nine because I was…
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Lead quality and the easy buttonI know Thumbtack is concerned with the quality of the leads, and rightfully so. If people are not actually hiring pros on the platform then there's no reason for us to throw our good money away. I've been thinking about…
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VK Company IntroThis discussion was created from comments split from: Welcome, PPC and PAB members!. -
Looking for Advice: How Do New Remodeling Contractors Get More Local Customers?Hi everyone! We are OBEDSTONE CONSTRUCTION LLC, a new construction and remodeling company serving the local community. While our company was recently established, I bring over 2 years of hands-on experience in construction and remod…
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Feedback About Premature Review RequestsI’d like to share some feedback about the automatic reminders encouraging Pros to ask customers for reviews shortly after receiving a lead. I frequently receive a new lead, and only about 10 minutes later Thumbtack sends me a me…
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What’s the Most Overlooked Part of a Move-Out Clean?Move-out cleaning always seems straightforward at first—until you start going room by room and realize how many little details can get missed. The obvious areas are usually the kitchen, bathrooms, bedrooms, and floors. But the thing… -
New Cleaning Pro Ready to Grow with Thumbtack!Hi everyone! I’m the owner of Clean Intentions Co., a residential cleaning business serving Athens, Georgia and surrounding areas. I recently started my business because I wanted to build something of my own while providing dependab…
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How to Join the Thumbtack Community1. Sign in to the Thumbtack Community Click Sign In in the upper-right corner. 2. Log in with your existing Thumbtack account Enter your existing Thumbtack email address and password. Click Log in. Important: Use the same email add… -
Improving Quality of LeadsRecently the system changed and more AI was added to the platform. At first I was actually excited, thinking this would mean better screening and higher quality leads for all of us. Instead, I’m seeing the opposite: More minors re…
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Hello from Chicago! Nadiia - Solid Spark Illinois - House CleaningHi everyone! My name is Nadiia and my company is Solid Spark Illinois. I work in House Cleaning in Chicago, IL - residential cleaning, deep cleaning and move-in / move-out cleaning. I have been in cleaning for over 3 years, but on T…
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Atlanta Pro Mentorship & Networking Sessions
Looking for advice on how to grow your business with Thumbtack? Whether you're new and figuring out how to get started, or you've been with Thumbtack for years and want to get more from the platform, Atlanta Pro Mentorship is built specifically for you. Learn from Top Pros, ask questions about using Thumbtack, and get…
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[CANCELED] CommuniTEA: Live Community networking & mentorship
[CANCELED DUE TO TEAM CONFLICT AT THIS TIME] Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros.…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If you have any questions…
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