Thumbtack Community
Discussion List
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What does Quality commitment really mean?I noticed that the "Unread refund policy" has been discontinued I believe last August 2021, and It was replaced by the "Quality commitment" where phone numbers are attached to every lead to make sure that we pros… -
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Welcome to our new Community members! (10/3)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha… -
Welcome to our new Community members! (11/2)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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JOIN US tomorrow (Thursday 11/10) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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Managing Leads with Team MembersHello Pros, two questions for all of you. 1) Do you share your account with someone else in order to get help while communicating with leads? 2) If you do, how are you tracking contact touch points (called, left vm, sent estimate, s…
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Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person… -
How do I delete or remove a service category? How do I start a separate business profile?I contacted Thumbtack about this issue but have not received a response yet. I am a residential real estate attorney and I do estate planning. I added Notary Services BUT I don't believe people will hire an attorney to provide notar…
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ICYMI - CommuniTEA networking hour recap (11/10)Yesterday @soonerkimmy @ShaquealThomas @Mage @EVSNotary @CrystalFields @Stat @Daffodilly and @Cherita_Brasier joined myself and two Thumbtack team members for CommuniTEA — a biweekly networking hour where our Community members are i…
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[Help Request] Does anyone know how to get in touch with support at Thumbtack?I had my pro account deactivated without any notice or explanation. When I submitted a request for reactivation, they sent me an email saying, "This form is for reactivation" and asked me to direct other inquiries elsewher…
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ICYMI - CommuniTEA networking hour recap (10/27)Last week @soonerkimmy @ShaquealThomas @Lemargriffinfilms @Mage @busyb and @Kristina joined us for CommuniTEA — a biweekly networking hour where our Community members are invited to come together to network and get to know one anoth…
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JOIN US tomorrow (Thursday 10/27) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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October contest: Share your fall projectsWe love to see the amazing work you do. Share before and after photos of a recent project (or plans for an upcoming project) for a chance to win exclusive Thumbtack swag. We'll also submit these entries to our social media team for …
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Price targetingHi Folks, I was wondering if any of you have truly figured out how to target customers that can really pay for your services, rather than getting leads for DIY people looking for the cheapest job. I am located in Colorado and have a…
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RefundsRefunds aren’t being honored with thumbtack. When a customer doesn’t respond and when we pay for direct leads. We should be refunded or at least free leads to make up for our loses. This is all pros issue and it’s still not being r…
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We're looking for pros to feature on our social media!Hi pros! My name is Meckell and I'm a social media manager here at Thumbtack. We're looking for pros to feature on our social media channels and wanted to reach out to our wonderful community to see if anyone is interested. If you w… -
October Pro Highlights“I have been what I call an "artrepreneur" for 15 years but made a recent creative pivot by opening a photography studio (I was previously a tattoo artist). It's hard to book business when you're stuck in the beginning sta…
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Happy Halloween! Share your costumes with us for a chance to win a "treat" from Thumbtack!It's not all business in this Community — sometimes we're just about celebrating each other and having fun. So, let's share some Halloween inspiration in this thread. I'll start - last weekend my wife and I dressed as each other's f…
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ICYMI - CommuniTEA networking hour recap (10/13)Last week @soonerkimmy @ShaquealThomas @kienobi @WelderPNW @Daffodilly @EVSNotary @ShutterByNitish @Lynette_Bryant @Mage and @Matt joined us for CommuniTEA — a biweekly networking hour where our Community members are invited to come…
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New to Thumbtack communityHi, I'm a new visitor to the site my name is Audrey in Sanford Florida. I'm a loan signing notary, permit runner, and proctor servicer. I'm trying to get my information out there and get more jobs, other than mailing and going from …
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Shout out to our pros who've been in business 5+ years!I wanted to take a moment to recognize our Community members who have been in business longer than 5 years. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accomplishment! One of the…
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JOIN US tomorrow (Thursday 10/13) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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Thumbtack front deskPlease reach out to me directly as I am suppose to be receiving more leads with you all but how can I do that when someone that needs a toilet yall only respond to every customer with a water heater response, literally makes no sens…
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Vote on the activity for our virtual Community holiday party.During our final CommuniTEA of this year we're planning to do a little celebration. Let us know which (virtual) activity sounds best to you and I will start planning!
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Library of Past webinarsIs there a location where we can access past webinars for contractors using Thumbtack?
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Inspiration from our Community members: Jerald Roberts — Five Star PaintingJerald Roberts, owner of Five Star painting in Manassas, VA took time to sit down with us and share his story. He started his interior & exterior painting business with his son in law two years ago — after spending decades in co…
Resources
Welcome! Check out our Community Code of Conduct. (review here)