Thumbtack Community
Discussion List
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JOIN US TOMORROW (Tuesday 4/1) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-… -
How top pros ask for reviewsLet’s be honest.Asking reviews can feel awkward — even when the job went great. You’re packing up. The customer is smiling. Everything’s done. And you think: Do I ask now. Or do I just hope they remember later? Pros who get consiste…
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Can Thumbtack add a specific category for Drapery Workroom pros?A search on Thumbtack for custom drapery only comes up with installers or handymen, but there is a distinct trade for professionals who fabricate custom drapes, roman shades, cornices, pillows, and other soft goods from COM/designer… -
How some pros hit the Silver Pro Rewards tier in their first weekIt’s not about trying to do it all. It’s about doing the right things consistently. If you’ve been watching your Pro Rewards points creep up and wonder how some pros hit Silver in their first week, the difference usually isn’t out-h…
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Welcome to our new Community members! (3/23)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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JOIN US TOMORROW (Thursday 3/26) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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Where to find specifics of a lead beyond generic answersI've received 2 leads today (first day on the platform) but I can't seem to find the details of the project, beyond the generic "business consulting service". With the expense of the lead, I would like to have a …
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Profile picture qualityWhy does my profile pic look like it was taken with a potato? The original photo that I uploaded is a high resolution photo. But thumbtack made it look super pixelated. Why???
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Is recurring cleaning actually worth it for most clients?I was thinking about this the other day— Do you feel like most clients actually stick with recurring cleaning, or do a lot of them end up going back to DIY? I’ve noticed some people love the time it saves, but others still feel like… -
Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Why do I receive direct leads where customer's budget is less than half my published rates?I keep getting direct leads where the customer's budget is half or less than half my published rates. I feel this is an issue that can be easily filtered on the back end but is left unaddressed because it's profitable for …
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New UserHello everyone, Im Excited to promote my small business through Thumbtack
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Removing reviewThis discussion was created from comments split from: The new Phone number situation. -
Moving out soon in Charlotte? 🏡✨I’ve found that a lot of clients underestimate how detailed a proper move-out cleaning needs to be. Here’s a checklist I use to make sure a home is inspection-ready. The areas that are most commonly missed: • Inside appliances • Bas…
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Técnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me espeTécnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me especializo en dejar tu equipo funcionando perfectamente, sin vueltas y con un trato amable. Mi prioridad es que tu comida se mantenga fr…
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The refund process is maddening at times...Sometimes Thumbtack gives me free leads for various things that I do, recently a lead came through and it was a free lead to me. I was able to convert the lead (awesome!), we were texting, and even had a couple calls on the phone. T… -
Phone numbersThe goal has always been to generate leads through Thumbtack and then move those clients into our own company pipeline. We’ve run into an issue where the same client ends up being causing us to be billed multiple times when we keep…
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What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l… -
The new Phone number situationHi Team! Long-time Thumbtack user here and I am really concerned about not having access to real phone numbers now. I replied to a lead, paid a significant amount of money. They did not reply to my message and when I try to call …Answered KesXcent 838 views 13 comments 3 points Most recent by 1CorinthianGroup_PI Thumbtack Resources
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Workshophow do I sign up for a workshop
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Welcome to our new Community members! (3/17)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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License requiredI’m just going to say it again, stop allowing people to advertise for services that require a contractors license if they don’t have one. It is illegal and thumbtack is aiding in these people’s illegal activity -
Workshop sign upI would like to register to the workshop
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Faster replies. Higher conversion rate.When a customer messages you on Thumbtack, they’re usually comparing a few pros at the same time. Your response time is an important part of your first impression. Reply quickly and clearly, and you’ll give yourself a better chance …
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Media Opportunity with The WSJ.Hi everyone! A reporter with the Wall Street Journal is looking to speak with young adults who are pivoting their careers to the trades in light of AI, and is interested in speaking with Gen Z & Millennial Thumbtack pros. If AI …
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Need helpCan someone help me or guide me for license and insurance for my company
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Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
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🧼 What’s the average deep clean price in your city?I put together a quick 2026 deep cleaning pricing snapshot for Charlotte based on what I’m seeing in the market. Apartments: $250–$350 Mid-size homes: $350–$500 Large homes: $500–$600+ For other cleaning pros: Do these ranges match…
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