Thumbtack Community

Discussion List

  • Xavier199832
    Thumbtack views
    Hello I’m a top pro I have over 163 reviews all 5 starts thumbtack has always work great for me it completely changed my life but last year my views when down from past years I used to get 800-900 views now I barely get 100 views a …
    Xavier199832 74 views 4 comments Most recent by DustiO Thumbtack Pro Rewards
  • Lorray
    Significant Drop Off in Leads
    I have been on Thumbtack.com for many years, and have a great record of ratings, reviews, standings, etc. I have been hired 250 times (probably more, those are just the ones that have been reported) and have 149 ratings and reviews…
    Lorray 156 views 6 comments Most recent by Tarkus Network and Collaborate
  • Eryn
    CUSTOMER SUPPORT???
    Is anyone else finding it impossible to get in contact with customer support?? Their chat service is a robot and when you ask for a live representative, they never add someone to the chat…. The support email provides an auto respons…
    Eryn 188 views 8 comments Most recent by Eryn Thumbtack Resources
  • Matt
    Why are phone numbers being hidden for direct leads?
    I had a lead yesterday that I responded to with my quick reply in less than a minute, and 20 minutes later I go into the app to text the client, and the phone number was hashed out, and I had no way of reaching them. Then later it s…
    Matt 83 views 6 comments Most recent by Matt Thumbtack Resources
  • Matt
    So many software bugs-
    Not sure what’s going on, wanted to see if others had this issue. My calendar is open for days next week, yet the app insists I don’t have availability. this and other bugs have been happening with my profile.
    Matt 86 views 12 comments Most recent by DustiO Business Resources
  • Deirdre
    Refund Request
    Yesterday in the middle of the snowstorm that effected my area, I had to search for snowplow services. It was essential to have our driveway cleared for our disabled son who has home services in the morning. We paid on-line throug…
    Deirdre 39 views 1 comment Most recent by DustiO Inspiration
  • PaceCleaning
    Contacting CEO or Management re: instant booking money grab
    Has anyone had luck contacting a person who might actually care about the consequences of Instant Booking to the working man/woman? TT has waltzed away with hundreds of my hard earned dollars on cancelled and bogus leads and I'm a s…
    PaceCleaning 40 views 1 comment Most recent by Matt Network and Collaborate
  • LernikGrikorian
    Server error
    Hi there, I really want to start finishing my profile. I have tried contacting customer service but it is only automated emails, chats, phone calls. The background check keeps popping up with an server error message with social or I…
    LernikGrikorian 127 views 1 comment Most recent by DustiO Thumbtack Pro Rewards
  • DustiO
    [VIDEO] Introducing the Thumbtack Pro Advisory Board
    Whether you’re new here or you’ve been in the Community for a while, welcome! This is your space to learn and connect with real pros — a place to network, share resources, and exchange ideas and advice.  We’re excited to announce Th…
    DustiO 429 views 7 comments Most recent by structuralguy65 Community News
  • structuralguy65
    Why am I getting charged for leads outside of my service area?
    It's almost like you want me to call the FTC and file a complaint.
    structuralguy65 79 views 4 comments Most recent by DustiO Thumbtack Resources
  • Fetch_Cleaning
    Refund Issues
    I joined the thumbtack pro on 1/31/2023 and immediately in the morning. I started get leads notifications, but my the end of the day out of the four direct leads that came through thumbtack canceled 2 out of it on me and refunded me…
    Fetch_Cleaning 498 views 9 comments Most recent by Eryn Community Leaders
  • Mage
    Funding for Women-Owned Businesses
    Hi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in…
    Announcement Mage 415 views 10 comments Most recent by DustiO Business Resources
  • ShaquealThomas
    Building & Expanding
    Happy New Year Everyone!!!! Hope this new year brings more business networking and wealth to every business from all industries few tips I am looking to do to make my business expand this year hoping theses tools can help other bu…
    ShaquealThomas 32 views 1 comment Most recent by DustiO Business Resilience
  • Dr_Crosby23
    Leads are extremely overpriced and unlicensed providers are the competitors!!
    I started using Thumbtack in 2016 and had wonderful success with it. I quickly became a top pro and was even asked to provide an interview for Thumbtack. Leads were priced reasonably back then. I am a psychologist and get business …
    Dr_Crosby23 48 views 0 comments Started by Dr_Crosby23 Thumbtack Pro Rewards
  • Average_joe1
    Un licensed pros
    Im really getting fed up competing with non licensed pros. Irrigation license is required in florida yet I constantly have to compete with those who do not hold a state and or county license. These people do not charge the industry …
    Average_joe1 33 views 1 comment Most recent by Dr_Crosby23 Network and Collaborate
  • Mitchell_Lawncare
    Is Thumbtack Losing Touch with its Contractors
    In my professional experience, thumbtack has been great. However in recent years it’s seems to be less focused providing fair exchange. The leads are down for myself and everyone I talk to, they implement words like cheap right befo…
    Poll Mitchell_Lawncare 758 views 29 comments Most recent by Lorray Thumbtack Resources
  • Brightboxcleaning
    Stop instant booking
    I had a lot of hope for thumbtack over the last 2 years. I bragged on the company and how it compared to competitors. since mandatory instant booking I have lost all trust in the company. I will be deleting my account as a top pro…
    Brightboxcleaning 69 views 0 comments Started by Brightboxcleaning Community News
  • Bretdouglas
    New pricing
    Hey Thumbtack family. I know as we start to finish out 2023 there's been a lot of changes within thumbtack as we know it With the rollout of instant booking and a supposed steep price increase I was a little concerned. Like always…
    Bretdouglas 341 views 8 comments Most recent by Bretdouglas Community News
  • Quinsy23
    We had seven orders, all of which were cancelled.
    I registered on the platform in December and received about seven applications and all of them were canceled For these seven requests, the platform charged me $276, I did not complete it I ask the administration to consider my claim…
    Quinsy23 60 views 2 comments Most recent by Fix_Fitness Network and Collaborate
  • DustiO
    Welcome to our new Community members! (December 2023)
    If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
    DustiO 208 views 9 comments Most recent by DustiO Community News

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