Thumbtack Community
Discussion List
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Leads, unreponsive customer,I started 3 months ago, 1st couple of months went well, and My closing ratio was over 50% I have 18 reviews all 5 stars but last month I sent most of the leads and was not able to close one way or another. Mainly Unresponsive Cust… -
¡Recomiende a un profesional y gane hasta $1000 en créditos! 🤑¿Conoce a algún profesional independiente excepcional que aún no está en Thumbtack? ¡Recomiéndelo y ambos podrán beneficiarse! Thumbtack ofrece un programa de referidos que le permite ganar crédito para su cuenta al recomendar a otr… -
Thumbtack OpportunitiesI have a question about "opportunities". I got a lead yesterday for which I paid $52 and had to compete against 4 other vendors. 3 of the 4 of us responded within 10 minutes. YET the lead still went to the opportunities ar…
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Abandoned by ThumbtackI signed up for Thumbtack as a pro and within minutes was contacted by a representative who outlined a package where I would get personal assistance from him with the set up and for the first 60 days of service. I needed to discuss …
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I reached the top pro goals but didn't get the badge.Since I reached the gold goal, the application only sends me an email congratulating me on my silver status. I managed to reach the platinum goal and didn't get the seal, and Thumbtack sent me an email congratulating me on my silver…
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¡Nueva Serie de Webinars para Profesionales en Español!¡Hola profesionales! 👋 ¿Es nuevo en Thumbtack y quiere aprovechar al máximo su experiencia? ¡Únese a nuestro Webinar Mensual para Profesionales Nuevos, diseñado específicamente para ayudarlo a empezar y tener éxito en Thumbtack! Est… -
Your Pro Summit recap.We recently held a Pro Summit for select pros and rolled out some exciting product news. Even if you weren’t able to attend, we want to make sure you all have access to the updates that were covered at the event. New booking options… -
Swag searchingI’m still trying to get my swag, I’m not sure where to go? there’s a link in the email I just received but it only takes me to the thumbtack app. how do I get my swag? thanks, mariely
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Changes to customer request formsI have been on TT for two years now, and it seems like the platform has gone from a regular interval of referrals to a very slow trickle. Yes, its the nature of what this is, and what I do can be seasonal (Murals), but the email I … -
Is there a way to contact Thumbtack Support?Thumbtack was unable to verify my license but it is because they contacted the State and they needed to contact the County that issued it. How do I tell them to verify with the appropriate entity? It states who to verify with on the…
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False Negative Reviews- Yes, Thumbtack Allows These to Stand Without EvidenceToday, I received a negative review riddled with lies from a man named Fardad Niknam. I never provided him services because he refused to make any payment, yet Thumbtack has allowed the review to remain. I also selected that I was n…
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Is this platform a scam?I've spent nearly $1000 this month on leads and it has produced a single $30/lesson student. It will take more than 30 lessons for me to break even. Pretty sweet deal for Thumbtack; not such a sweet deal for me. Am I doing something…
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Clarification for Direct Leads@DustiO or ANYONE... I would like to know what are the requirements to show up for direct leads. I mean... if I set my calendar for absolute zero availability for the next 2 months I will not show up for any searches... but if I a…
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Who is tuned in to the Pro Summit right now?And what has peaked your interest?
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¡Crea una Introducción Impactante y Gana Más Clientes! ⚡La Introducción de su perfil es su primera oportunidad para captar la atención de los clientes. ¡Aprovéchela al máximo! ¿Qué es la Introducción? Es una sección libre en su perfil donde puede destacar lo que le hace único. Piense en …
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Lead prices and competitorsHi, I've been using Thumbtack for a while and have somewhat enjoyed getting new clients, but I’m wondering why, whenever a client looks for a photographer for example, they’re given multiple competitors to choose from. In my opinion…
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Criminal Lawyers PittsburghIf you were charged with a crime, whether it is a misdemeanor or felony, our Top Pittsburgh Lawyers can help fight your charges. Our number one goal is a full case dismissal or a significant reduction in charges. If the cops catch y…
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Targeting By Zip CodeWith this new feature, what's the best way to use it to get a leg up on lead competitors? I've done gigs in certain cities repeatedly. Should I just compete in those zip codes and go hard with my spending only in those zip codes?
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leads have been coming up with invalid, disconnected, or inaccurate phone numbersI have received multiple invalid, disconnected and incorrect phone numbers that are concerning. Thumbtack has been very difficult in issuing a refund for them and if the number is invalid, they say they have checked it and it is val…
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Pro Suggestions for living with instant bookOk I agree with most negative reviews of Instant Book However sometimes if you can't beat em... join em Who here is having success with instant book and how do you handle the over inflated price tag? I'm curious if ANYONE is havi…
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Join us at our Pro Summit.Why attend? Hear from Thumbtack leaders. Our CEO, Marco Zappacosta, and other Thumbtack leaders will share how your feedback guides our product improvements. See exclusive demos. Get a sneak peek of new and updated features you’ve…
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Consent form and disclaimer ?Would it be possible for language tutors like myself, to have a process where potential language students read and sign a consent form before contacting me? Often, novice language learners are quite unfamiliar with the duration and …
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Early access to the new version of texting client with no cost until hirefor the pass couple day I had an option in my lead category where I had early access to this new program where we can text a client at no cost and if I get hire I only get charge. Every time I click on it I just get a continuous 3 d…
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Calendaring IssueFor Pros curious about how they continue to be charged for leads when their calendars are blocked, this is how Thumbtack is circumventing your calendar preferences: When searching for my own Pro account via an anon account, I was n… -
Can I expand my service area outside of the 150 miles radius determined by Thumbtack?I'm a musician and travel all over the country for all sorts of events, however any opportunities that I have to travel outside of 150 miles come from other platforms. How can expand my service area outside of that range to include …
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How to do a background check with Server ErrorI get a server error on my laptop and my phone whenever I try to initiate the background check. Any help?
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What % of "direct leads" actually end up booking you?I've gotten ~30 "direct leads" on thumbtack, and every single one has just vanished after 1 or 2 messages. Curious to hear if other contractors are also getting a high % of ghost leads. I understand that you won't book a …
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Thumbtack Pro Minimum for LeadsI have been on Thumbtack for almost a month. They tell you the best ways to show up in searches is to have quick response rates (which I have worked on), 10 - 5 star reviews which I have 12, and spend more on leads, which isn't fair…
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Instant BookingsNevermind
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