Thumbtack Community
Discussion List
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Used to get tons of leads, now I get 0?Hello everyone my question to the community is, am I the only one who feels as if their profile has been flagged or blacklisted? Used to get lots of leads that transferred to jobs and now (even with the max lead prices) I'm ge…
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December 2025 Pro Highlight — Meet Clay.Meet Clay ( @ClayRiser ), a Top Pro electrician with over 90% 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Clay is the owner of Mr. Electric of Golden Colorado. We asked him about his Thumbtack experien… -
Unlinking Google ReviewsHello, I originally created one Thumbtack account for my business. Later, after losing access to that original login and believing it was no longer recoverable, I unintentionally created a second account under a different email and …
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New Approach to Inquiries/price pointI was researching something else and somehow, Youtube prompted me with this video and I think it's awesome. Alphabet is still evil, but the content is bangin'. I'm not sure how to integrate this into my Home Improveme…
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Welcome to our new Community members — December 2025Welcome to all the pros who joined in October and November (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A li…
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Is Thumbtack doing this? Travel Agents look out for different requests that are likely same person.I cannot believe that all of these inquiries, that TT is charging mutliple TA's for are not the same person or entity. I clicked "pass" on two of them that read exactly the same before I started taking screenshots and…
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Thumbtack workshopI would like to sign up for the workshop -
Thumbtack needs to educate customers that they charge prosI have ran into this so often while using thumbtack.... I'll get a lead, and it's $112 and the customer contacted FIVE pros!! I'm sorry, but they shouldn't be able to contact more than 3 tops, unless they are uns…gracecompletepm 991 views 14 comments 11 points Most recent by DerHilfer_LLC Network and Collaborate
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Trying to set up a page...getting errors on background checkI'm trying to set up a page to provide graphic design and illustration services but I can't get through the background check. Whether I choose SSN or photo ID, I get an error. Either "severError" or "Sorry, …
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Anyone Else Struggling with Expensive Leads but No Bookings?I love Thumbtack. Just want to say that. In the last 45 days, I've have had 11 (EXPENSIVE) leads but ZERO and I mean ZERO bookings. All the leads have been people "just looking," hired someone else off Thumbtack, or w…
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Question for our cleaning professionals.Do you offer vacation rental (i.e. Airbnb) cleanings? If so, do you charge customers a different rate compared to a standard cleaning? Higher or lower? If this is a service you offer and you have any insight, drop it in the comments…
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How do you stop the Partial Match leadsMy Leads portal is getting clogged with partial match leads for services that I am not licensed for. This is insane.
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Job Opportunities New FormatIs anyone else really disappointed in the new Job Opportunities format? I, personally, had no issues with the previous one and this new one looks sloppy and takes more time to get through. Just interested in other perspectives and e…
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When you are first starting your business how do gain clients?When you are first starting your business how do gain clients? I'm to gain momentum using Thumbtack and I feel like I'm struggling.Answered ✓ Carman_WBI1 171 views 7 comments 0 points Most recent by DerHilfer_LLC Thumbtack Resources
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Any General Contractor looking for a Reliable C-27 & C-8 contractor?Hi, I’m Daniel with Firm Tech Concrete, Inc., your licensed C-8 Concrete and C-27 Landscaping contractor serving Menifee, Murrieta, Temecula, Lake Elsinore, Canyon Lake, and the surrounding areas. At Firm Tech, we specialize in com…
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November 2025 Pro Highlight — Meet Nura.Meet Nura ( @_Nura101 ), an 8 year Top Pro with over 4,300 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Nura is the owner of Responsive Resumes nationwide. We asked her about her Thumbtack experience an…
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Issues with leads and being sent for Window Treatment repair-install jobsHi Everyone, I want to know if anyone has encountered this issue. I run a window treatment service and the way our model works is we take care of both procuring the window treatments and installing them. Our policy is that we don�…
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Your Feedback In Action: Refresh your Google Reviews anytime.You asked, we listened. You can now upload up to 100 Google reviews on your Thumbtack profile and refresh them anytime. Find out how to keep your reviews up to date and highlight the work you’re delivering to customers. Learn more.
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The 2025 Pro Summit is here — are you going?Level up your business in one day. Join us on October 29th from 10am-1pm PT. Our annual Pro Summit is for pros who want to accelerate their growth on Thumbtack. Featuring product update walkthroughs, expert-led breakout sessions an…
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Pro Summit Recap: 3 highlights from the 2025 Pro SummitWe had a record number of pros in attendance at last week’s Pro Summit. If you missed the event — don’t stress. Here are 3 highlights from the event so you don’t miss out. During the Pro Advisory Board panel, pros shared tactical in…
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Why do we still have to pay for a lead if the customer isn’t responding backwhy should we have to pay for a lead if the customer isn’t responding back and once you finally talk to them they went another company isn’t that concerned double charging for one lead?Answered ✓ Hvachoms__1 1.6K views 14 comments 2 points Most recent by DerHilfer_LLC Thumbtack Resources
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Steamly Pro LLCSteamly Pro is your trusted local expert for deep cleaning and restoration in South Florida. We specialize in carpet, tile, air duct, and upholstery cleaning, delivering eco-friendly, high-quality results for homes and businesses. O…
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Delivery formatIn services this is one of the questions: "In which of the following formats do you provide photos?" Does this refer to what you are able to provide (at additional cost), or what is included when you provide the service? W…
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What Skills Make a Great Handyman in 2025?I’ve noticed that in 2025, clients expect much more from handymen than just quick fixes. With smarter homes, eco-friendly materials, and modern design preferences, the job seems to require both technical skill and adaptability. For … -
This needs to be removed from the user interface, or have an on/off toggle switch."The pro will arrive on site and provide a quote." I know Thumbtack will do nothing about this, but does Thumbtack actually believe that we drive to everyone's house or business before providing a quote? Can that be …
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Exterior Painting ServicesComplete Repaint body gray Shingles black Trim white All 2 coats
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What questions do you have for our senior leadership team? Ask during the Pro Summit.Join us on October 29th at 10am PT, the virtual Pro Summit is back. The event is free and hosted on Zoom. During the event you’ll be able to ask questions to our senior leadership team, so what questions do you have? Drop them below…
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