Why is this refund denied

Customer posts in the structural engineering category, but when I speak to him, he's looking for a contractor. I'm not a contractor, so I shouldn't have to pay for this.

Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 2,057

    @structuralguy65 as mentioned previously, we cannot help with refunds in the Community. But, you can now dispute refund request denials by emailing refunddisputes@thumbtack.com - hope this helps!

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