Thumbtack Community
Discussion List
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Integration with multiple locationsI am trying to find a third party integration with thumbtack to support all my locations, most integration forces me to choose one location, which integrations will allow me to pull all my leads from all my different locations using… -
POOL PROJECTALUSHIENTERPRISE LLC
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Getting charged a ton, without connection or credibility for leadsThumbtack. We love you at times, but mostly we are starting to NOT like you. Your staff reviewing the refund requests must be sleeping or drunk to think this can fly with companies when you charge us. We are constantly (including to…
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Struggling with Your Sliding Door? AZ Sliding Fix Can Help!Is your sliding door stuck, noisy, or hard to open? AZ Sliding Fix is your go-to solution for smooth, effortless doors! We specialize in: ✅ Sliding Door Repairs ✅ Track & Roller Replacement ✅ Lock & Handle Fixes Don't repl…
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Swag at SilverI've been using Thumbtack for 3 years and never seen swag… Did I miss an email?
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So weird...!Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I've had over the years with Thumb…
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Opp leads with business hiddenAre customers receiving opportunity lead messages when my business is hidden? When I look at the message portal I never see a blue “read” checkmark next to the quote I send. And I never get replies to these messages. Since I don’t…
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What are we doing ABOUT THIS PROBLEMMy big problem is why cant they make sure the customers only contacted 1 pro at a time , that way its easier for a pro to win the job its real bad and sad at the same time, LETS TAKE IT TO TIKTOK
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Pavers and concrete contractorDrilling, Excavation, and Concrete Services Hello! My name is Rick Silva and I'm the owner of Silva Contractors Inc. We're a licensed and insured construction company serving Northern CA, and surrounding areas.We specialize in Drill…silvacontractors 19 views 3 comments 1 point Most recent by silvacontractors Link your Thumbtack account with partner platforms -
Thumbtack needs to figure out a few thingsI am a top pro as a photographer in Cincinnati. I had a potential lead enter the wrong city for their gig. I requested a credit refund, and thumbtack told me it was my job to message the customer to fix THEIR inquiry in order to rec… -
Política de reembolsos de Thumbtack: Una guía para profesionales 🚨Sabemos que no todos los prospectos se convierten en trabajos. Por eso, Thumbtack tiene una política de reembolsos para ayudarle cuando las cosas no salen como esperaba. ¿Cuándo puede solicitar un reembolso? Thumbtack ofrece dos tip… -
I have raised my weekly expenditures to $350, that all I can do.since I upped the amount I would spehow fast does the platform respond to increases in pro spending on leads? This is so slow
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Cuenta BloqueadaRecientemente, hice un nuevo perfil en Thumbtack para ayudar a clientes de habla hispana. Puse la introducción del negocio en español y me bloquearon mi cuenta porque dicen que violé las reglas y políticas de la compañía. No tiene…
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¿Debe Thumtack cambiar su política de que no se pueda poner en español el perfil?Recientemente, me han bloqueado mi cuenta porque puse un perfil de nuestro negocio en español, para poder alcanzar al mercado de habla hispana. No tiene sentido que digan que tiene que ser en inglés, cuando el mercado a alcanzar no …
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Thumbtack’s Refund PolicyThumbtack claims to protect pros with their refund policy, but in reality, they ignore their own rules when it benefits them. Here’s what their policy says vs. what actually happens: 🚨 Thumbtack’s Policy: "A lead that violates …
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What does Thumbtack do for Pros when a customer goes dark and doesn't payLooking to see what Thumbtack does as far as contacting this person, and what I need to be aware of, prior to calling the police and filing a civil suit. I will more than likely be showing the court the chat log and this person's c…
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Leads Costing MeOften the Leads I receive are not responding even though I am responding quickly to them. Which means I am losing money. If this was happening occassionally fine but the last 4 leads only one responded. Any suggestions?
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A way for local pros to differentiate.Hello Thumbtack community, You know what would be cool? A way for Thumbtack to differentiate between people who offer online services only and people who provide in-person services.Our home organizing services do well on Thumbtack, …
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Why do Users act shocked at my prices? Are they doing the same to you?I understood Thumbtack showed my price per hour to Users. Why is it that when I'm talking to someone and she asks my price per hour I hear "I picked someone who charges $50/hr."? Is this happening to you? Furthermore, ther…Answered DerHilfer_LLC 39 views 2 comments 0 points Most recent by DerHilfer_LLC Network and Collaborate
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Company Refund PolicySubject: Concerns Regarding Refund Policy and Potential Class Action Dear Thumbtack I hope this message finds you well. I am writing to express my concerns regarding the current practices on the Thumbtack platform, particularly in r…
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My views are rising but my leads stoppedhello! Usually my view to lead ratio is pretty high but now it can be 80 views with only 1-2 leads that doesn’t reply. It can’t be ranking because I’ve been #1 in all of my areas for the past year . I had multiple friends try and bo…
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NotificationsHello, I am noticing that new messages are often taking 20 minutes to come in as a notification through email, and sometimes won't come in at all. Is there a way to fix this? I have already attempted to toggle the notification butto…Answered AnytimeGarageDoor_24 163 views 1 comment 0 points Most recent by DustiO Thumbtack Resources
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Why are they charging me if I didn’t even respond to the lead?I’m new to the platform, and I received a lead. I just clicked on the message and already got a notification that I’m being charged $50. How does this work?Answered Iarasalmeida1 213 views 5 comments 0 points Most recent by Iarasalmeida1 Thumbtack Pro Rewards
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Unfair Lead Charge & Lack of Support (Where is Management?)@DustiO I wanted to share a frustrating experience I’ve had with Thumbtack’s refund dispute process, in the hopes of getting some transparency and accountability. As pros, we rely on fair billing and legitimate leads, but my recent …
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"Suspicious Leads" are not creditited?I received a bizarre request from a User who asked a "handyman" to repair a commercial compressed air system in his "living room" on January 2nd. I'm in Pennsylvania. The original inquiry was from a Georgia numbe…
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Has anyone else noticed their "Only Picked Me" rate has crashed?My query is "What is your 'Only Picked You' view?" Edited to be concise.Poll DerHilfer_LLC 275 views 1 comment 0 points Most recent by DerHilfer_LLC Network and Collaborate
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Thumbtack is the same as all the restSOMETHING HAS TO CHANGE!!!!! I was a member of Service Magic which became Home Advisor which is now Angi Leads. There is currently a nationwide civil lawsuit against them for false leads and over charging for incorrect leads. Thumb…
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Lots of bugs during first days using thumbtack.comMy first impression of the resource is absolutely terrible!!!! I just registered and ended up getting my first lead, but I can't see the client's phone number on the website, likely due to site issues. They sent me a message, but th…
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