Thumbtack Community
Discussion List
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[Resource of the Week] Webinar: How To Target Your Ideal CustomersJoin us for another live webinar - How To Target Your Ideal Customers, where you'll learn strategies to target the customers you want, effectively. By implementing the strategies covered, you'll attract more of your ideal customers,… -
Finding Monday Motivation: 3 Tips for SuccessMondays. For many, it’s a day that brings a mix of emotions. However, for business owners, Mondays hold a unique significance. It’s the day to set the tone for the rest of the week, to harness motivation, and to steer the ship towar… -
What material is best for plumbing waterlines in your housePex pipe or copper pipe. www.plumbpros.ca -
Funding for Women-Owned BusinessesHi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in… -
Unlicensed ContractorsAs a woman in the HVAC industry, competeing for leads is a long road. Over the last 10 years I've learned that alot of our competition is low cost unlicensed contractors. So, doing my due diligence, I have done reseach on the contra… -
Thumbtack working on the futureI am excited to see Thumbtack reaching out to pros and starting discussion boards working on different things. They realize there are some pricing pain points and some frustration for the top pros and pros using the app. The very na… -
Payment has gone missingCustomer paid $280. Somehow, payment has gone missing in the earnings que. we had 3 customer that made payments but only 2 reached the earnings que. I called customer service and they said they would investigate. They weren’t any h…
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[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Adding a Payment MethodI recently removed my current payment method for a couple of months, as a precautionary measure, because I was busy and wouldn't be using Thumbtack for that time. Now I'm trying to add my credit card back to my account and the site…
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Anyone having problems talking or chatting to a TT Rep?Anyone having problems talking or chatting to a TT Rep? Been trying since 1-9 and finding texts / chats don't get answered and no Rep live #s. I had an Instant Booking cancel after just 2 days and charged 40.00. Are we required to t…
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[Resource of the week] Front Desk.What is Front Desk? In this video, you will learn about Front Desk—what it is, its cost, and how to get started. We also have several other great videos that you can watch — check out our Video Library! -
Spam leadsHello Dusti, I am in Thumbtack for a long time and enjoy it a lot. But i've been receiving some spam clients with no help from support team. I just participated in one of your webinars addressing this issue, but you guys just tell m…
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Excessive pros contactedI would like to know why was this customer allowed to contact 8 seperate pros for the same job. Mind you the lead cost me $102.90 just $1.10 short of my max lead price. Just for this customer to not even respond.
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Thumbtack Refunds Denied Even though Job isn’t in the areaI use to have no problem getting refunds approved from thumbtack. I use to be able to screen shot conversations and submit to Thumbtack Support. The last time I tried they told me I need to submit the conversations on thumbtack mess…
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Don’t miss the "How to Target Your Ideal Customers" webinar on 4/18Hey there! Just wanted to remind everyone about an upcoming webinar that can help take your business to the next level. The event is titled How to Target Your Ideal Customers and will take place tomorrow, April 18th. This webinar i… -
Lack of LeadsI have not gotten a single lead since October 2, 2023. I may have had my profile as unviewable for a few of these months, but I believe the majority of the time I have been viewable. I received Top Pro in 2021 and then everything se…
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Welcome to our new Community members — February 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Welcome to our new Community members — January 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Welcome to our new Community members — March 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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30 Day Old Refund Policy@DustiO I would like an explanation and a response here, as this is not an uncommon issue experienced by many pros. I have a client who I have been tracking down since they picked us on 3/11. I have called this client over 10 times…
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Be careful with TT, please read this postI will keep this as short as possible. Signed up with TT many months ago. Without a clear explanation our account was never "activated" even though they took our $300. After a month + of trying to get our account workin…
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Your First Two Weeks on Thumbtack!🌟 Attention New Pros 🌟 First of all, welcome. We’re so happy you’re here. My name is Brittany! Secondly, we understand that starting something new can be tricky, and we're here to help ease your transition. We wanted to share a help… -
good luck to everyone and good customersgood luck to everyone and good customers
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Issues with multiple business accounts & supportFirst, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
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Can't update reviewsI made thumbtack when i had just one review on google - now i have 6. so I deleted my thumbtack account, and remade a new one, but I keep getting the error message that I have already imported all Google reviews. Is there any way to…EvansLandImprovement 185 views 6 comments 0 points Most recent by DustiO Link your Thumbtack account with partner platforms
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14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here …
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Michelle Full Charge Business SolutionsHi everyone, Thumbtack has been incredible for our business. We do bookkeeping, accounting and taxes. We Just celebrated our 5 year anniversary. I have reached platinum status and am so grateful. Thank you Thumbtack and to all of ou…
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Is your business losing a significant number of jobs to cheaper, unlicensed competitors on TT?We've been the top pro in our area for over a year, but recently got bumped by a company that is not licensed to offer the service. Additionally, we have in the 3rd and 4th spots companies that are "top pros" and "rec…
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Thumbtack works if you work itHello fellow pros and top pros in the community. I just wanted to take a minute to send my gratitude to thumbtack and all the great people who work there. Sometimes as contractors we get caught up and just running our own business …
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