Thumbtack Community
Discussion List
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Welcome to our new Community members — September 2025Welcome to all the pros who joined in August — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A little about your business or what inspires you… -
Bombshell when trying out the Thumbtack User InterfaceForgive the click-bait headline. It's worth the read. I did a little experiment this morning. I set up a User account and went hunting for snipe. You'd be amazed I found it. When I messaged my business, as I expected, Thum… -
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Misak 11 views 0 comments 0 points Most recent by Misak Link your Thumbtack account with partner platforms
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Does Thumbtack read the Customer Surveys?My experience having worked in media in the past is that surveys like the one I just sent back to Thumbtack are pooled into aggregate data and a few data points are looked at by some junior executive and then shredded. So I thought …Question DerHilfer_LLC 61 views 0 comments 0 points Most recent by DerHilfer_LLC Business Resilience
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Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
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Appliance Repair West LA | Sub-Zero & Viking Repair of West LASub-Zero & Viking Repair of West LA has been a dependable name in appliance repair across West Los Angeles, California, since 2014. With over 10 years of hands-on expertise, we bring practical solutions to residential and commer…Appliance_West_LA 51 views 0 comments 1 point Most recent by Appliance_West_LA Link your Thumbtack account with partner platforms -
California PPO License Not Listed – Manual Verification RequestHi Thumbtack Team and Community, I’m a licensed California PPO (Private Patrol Operator) verified by BSIS, and I’ve completed my profile setup—including uploading my license and professional photos. However, the PPO license type isn…
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HVACI have a HVAC company for 13 years Was getting a lot of leads From Angie. ROI is horrible and maybe 90 percent of leads don’t call back, text or email. Just signed up today on Thumbtack Any words of advice for HVAC contractors?Answered Energysharks10_25_ 141 views 2 comments 0 points Most recent by ShaquealThomas Thumbtack Resources
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Which lead system works better for your business?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…
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Fun drama threadGentleman reached out to us through Thumbtack, we sent a proposal, did the work (structural assessment), and he paid. He then tried to use our report to get a license with the state. State denied him, because even the report said th…
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Local cleaning jobsI’m in the Florence area looking for cleaning services?? I’m over 10 years experienced. I love putting a smile on my customers faces.
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Paint color lead for $58.00Yesterday I received a lead over an hour away (that's ok) with the heading 'Exterior Design', which I was charged $58 for (ok if its really that)… But it was a lead for exterior paint selection and estimates. Thumbtac…
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How do we get paid for clients that disappear?Twice now this has happened me, and I emailed support with the required info and they don't respond I get a lead and both times the lead sheet said PAID on it, which I can only assume means they prepaid for this job I get done …
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Is it just me or has Thumbtack dropped the ball lately?I was poking around my account and checked my pro status and realized for the first time since 2019 I'm not going to have my platinum top pro status. The thing is, it has nothing to do with me or how I conduct my business, and…
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Why was the booking inquiries system closed despite positive feedback from pro's, will it return?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…
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1st lead Disconnected #Hey i just signed up today and received my 1st lead but it was to a number that is disconnected and the client never responded. Am able to receive a refund for this? And why dont they 2fa the client numbers like they do ours?
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August 2025 Pro Highlight — Meet Tony.Meet Tony, a 4 year Top Pro home services pro with over 100 5-star reviews — and Pro Advisor on our Thumbtack Pro Advisory Board. Tony is the owner of WiseChoice Home Services in Colorado. We asked him about his Thumbtack experience…
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Thumbtack removed our business page without any explanationHello everyone! Need help! Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 …
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New hereHi everyone! My daughter & I recently just started helping others to keep a nice tidy and well organized house. New to this online community of hard working people -
Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the… -
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ACCOUNT DEACTIVATION OUT OF NO WHERE- LINKED TO WIFES OLD ACCOUNTMy husbands TT was deactivated due to being linked to an account I had years ago before we were even together that I never even used. Now they are saying that I need to resolve my issues first but I have tried to get in connection w…AMBUH1227 41 views 1 comment 0 points Most recent by DustiO Link your Thumbtack account with partner platforms
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California Specific QuestionI'm asking this knowing Thumtack operates in all the US and rules vary widely. However, Walmart.com, Amazon, Home Depot ETAL have figured out how to mark products as "not available in XXX State" and prevent shipping …
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Opportunity LeadsThese opportunity leads are an attractive option. Question on how they are charged. When looking at them it clearly states we are only charged if they respond. What if they are polite and respond saying "no thank you we fou…
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How Long Does It Take for Background Check?So last week I encountered "Sever error" when submitting my SSN for a background check. I found an old post here and submitted my background check through checkr. It's been a week or more and is still processing. How…
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Welcome to our new Community members — August 2025If you're tagged in this post, you joined the Community in July - and we're so glad you're here! Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Cleaning serviceHi, I'm looking to expand my client base. If you, or someone you know is in need of a reliable cleaning service please give us a call at (623)-224-0625. Thank you have a great day.
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Geotargeting X Mile Radius and Works RemotelyI build websites and I only want to target leads within a 15 mile radius of my business. This is for budget reasons. My strategy right now is to market to my local area. I set me travel area to 15 miles. However, I also selected t…
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RewardsHow do I join Ive tried now a bunch still nothing and I should be at platinum for some reason I've sent messages to ppl for review's and they responded but still not getting no change there
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