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Discussion List
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Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?I hope Thumbtack leadership is paying attention to the declining use of the Thumbtack platform. Please don't dismiss this as another Pro complaint. Pros complain about lead prices, ghost leads, window-shoppers, refund denials.… -
Your questions about Thumbtack Numbers, answered.Thank you to everyone who submitted questions and shared feedback with us. We brought your top questions directly to the product team and hosted an AMA to walk through how Thumbtack phone numbers work, what they unlock for pros, and…Announcement DustiO 1.9K views 13 comments 1 point Most recent by NewPathJunkRemoval Thumbtack Resources -
Customer NotesI can only see the customer's original notes on their request in the app version and not the desktop version. Why?
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Community sessions are moving to Google MeetWe’re making a small change to how we host live Community sessions. Going forward, we’ll be transitioning from Zoom to Google Meet for upcoming sessions and events. This includes CommuniTEA sessions, Pro Rewards programming, succes… -
Question for our cleaning professionals.Do you offer vacation rental (i.e. Airbnb) cleanings? If so, do you charge customers a different rate compared to a standard cleaning? Higher or lower? If this is a service you offer and you have any insight, drop it in the comments…
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What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?The first 30 days on Thumbtack can mess with your head a little. You’re investing money, quoting jobs, watching leads come in… and sometimes watching them disappear just as fast. You start wondering, is it my profile? My pricing? …
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Issues with multiple business accounts & supportFirst, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
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[Resource of the week] Make the most of your profile video series.In this week's video series, learn about the many ways you can improve your profile in order to appear higher in search results and give customers more insight into how you work. This series consists of eight short videos: Sta… -
Where Do You Get Your Industry News? (Take the survey)The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where …
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Bug with "Post prices" button - Account is stuck (Case #14305216)Hi everyone, I am a new pro here and I'm facing a serious technical issue that is completely halting my small business. I cannot activate my profile because the "Post prices" button doesn't work on either the app…
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Pet Owners: What's Your Best Trick for Keeping Pet Hair Under Control?If you share your home with a dog or cat, you know pet hair has a way of showing up everywhere—on furniture, floors, baseboards, and even in places you wouldn't expect. Over time, I've found that it's not one big clea… -
Leads vs OpportunitiesI got a direct lead today and saw with "additional insights" that the client picked NINE PROS. I thought one of Thumbtack's promised benefits was limited competition. Did that change? I know it was nine because I was…
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Community Top Voice of the Month: NewPathJunkRemovalThis month, we're excited to recognize NewPathJunkRemoval as our Community Top Voice of the Month! In just six months on Thumbtack, they've already earned Top Pro status and 52 5-star reviews. They've also become an …
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Lead quality and the easy buttonI know Thumbtack is concerned with the quality of the leads, and rightfully so. If people are not actually hiring pros on the platform then there's no reason for us to throw our good money away. I've been thinking about…
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Cleaning Tips for Ballantyne & South Charlotte HomesKeeping a home fresh in Ballantyne and South Charlotte can feel like a lot, especially with kids, pets, pollen, hardwood floors, busy kitchens, and bathrooms that need constant attention. Here are a few simple habits that make a bi…
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Father’s Day Contest ( Win Thumbtack Speaker & Power Bank)Father’s Day is coming up, and we’d love to celebrate the dads and father figures in our Thumbtack community. Here’s how to join: Share a photo celebrating Father’s Day in a way that’s meaningful to you. Whether that’s you as a dad…
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Cleaning ServicesHi everyone! My name is Priscila, owner of DPL Cleaning Services. We proudly serve Massachusetts and New Hampshire, helping homeowners enjoy cleaner, healthier, and more organized spaces. Looking forward to connecting with other pro…DplCleaningServices 141 views 2 comments 0 points Most recent by ArvinC Tools to help grow & run your business
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Cuántos son los que hablan español aquí?saludos a todos, soy nuevo en thumbtack, por ahí me enteré que su reputación no es tan buena, entonces decidí crear un perfil para ver que tan malo es, no tengo ni una estrella cuánto tengo que esperar para que un cliente me diga “o…
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Leads/hired & Income/advertisement RATIOSHello everybody, I am a Thumbtack Top Pro since 2012, but a new community website user, I run a video and photo production studio in the bay area CA. I would really love to know if a few others pro would share 2 ratios. It is not s…
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Why am I getting charged for leads outside of my service area?It's almost like you want me to call the FTC and file a complaint.
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