Thumbtack Community

Discussion List

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  Monthly Cleaning vs. One-Time Cleaning: Which Works Better for Your Home?

  One of the most common questions homeowners ask is whether they should scheduled a recurring monthly cleaning or simply book a one-time service when the house needs it. The answer really depends on your home and your lifestyle. Mo…

  MyCleanCharlotteMaid 38 views 0 comments 2 points Started by MyCleanCharlotteMaid July 14 Community News
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  (Closed) Join the Red, White, and Built Right Photo Contest ( Win Thumbtack Swag!)

  Advance Happy Independence Day, pros 🇺🇸 Summer is one of the busiest seasons for many of you, and it’s also when some of the best work gets done. From outdoor projects to home upgrades, this is the time when your skills really show…

  Closed ArvinC 219 views 12 comments 0 points Most recent by TechExpert July 14Wins and Recognition
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  Deposits

  Question for residential cleaning pros: Do you charge a deposit before scheduling a walkthrough or in-person consultation? If so, how much do you charge, and has it helped reduce no-shows? I'd love to hear what works for you. T…

  Sherry6 88 views 4 comments 0 points Most recent by ArvinC July 13Community News
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  Hot Services This Summer

  Summer can look very different depending on what services you offer. Some pros see a steady increase in bookings, while others notice slower activity. Often, it comes down to how closely your services align with what customers are …

  ArvinC 137 views 0 comments 0 points Started by ArvinC July 10 Community News
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  Why Does Dust Come Back So Quickly After Cleaning?

  Have you ever finished cleaning your home, only to notice dust again a day or two later? You're definitely not alone. In Charlotte, dust often comes from more than jjust inside the house. Pollen, HVAC airflows, pets, shoes, ce…

  MyCleanCharlotteMaid 53 views 1 comment 0 points Most recent by ArvinC July 9Community News
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  We Asked Top Pros: What specific actions raised their conversion rate?

  Let’s be honest… we’ve all had those weeks where leads come in but don’t reply, you respond fast and they still disappear, competition feels heavy, bookings feel light, and nothing seems to align even though you’re trying. It happen…

  ArvinC 250 views 1 comment 0 points Most recent by MyCleanCharlotteMaid July 9New Pro Hub
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  Thumbtack Numbers: If Customers Aren't Responding, What Is Thumbtack Selling?

  I hope Thumbtack leadership is paying attention to the declining use of the Thumbtack platform. Please don't dismiss this as another Pro complaint. Pros complain about lead prices, ghost leads, window-shoppers, refund denials.…

  DreamClean 591 views 16 comments 4 points Most recent by unknown July 9Trending topics
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  Your questions about Thumbtack Numbers, answered.

  Thank you to everyone who submitted questions and shared feedback with us. We brought your top questions directly to the product team and hosted an AMA to walk through how Thumbtack phone numbers work, what they unlock for pros, and…

  Announcement DustiO 2K views 13 comments 1 point Most recent by NewPathJunkRemoval July 9Thumbtack Resources
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  Customer Notes

  I can only see the customer's original notes on their request in the app version and not the desktop version. Why?

  Answered edboricua 71 views 3 comments 0 points Most recent by ArvinC July 8Feedback in Action
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  Community sessions are moving to Google Meet

  We’re making a small change to how we host live Community sessions. Going forward, we’ll be transitioning from Zoom to Google Meet for upcoming sessions and events. This includes CommuniTEA sessions, Pro Rewards programming, succes…

  ArvinC 35 views 0 comments 0 points Started by ArvinC July 8 Community News
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  Question for our cleaning professionals.

  Do you offer vacation rental (i.e. Airbnb) cleanings? If so, do you charge customers a different rate compared to a standard cleaning? Higher or lower? If this is a service you offer and you have any insight, drop it in the comments…

  DustiO 715 views 11 comments 1 point Most recent by MyCleanCharlotteMaid July 8Thumbtack Resources
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  What’s One Simple Action a New Pro Can Take in Their First 30 Days to Win More Jobs?

  The first 30 days on Thumbtack can mess with your head a little. You’re investing money, quoting jobs, watching leads come in… and sometimes watching them disappear just as fast. You start wondering, is it my profile? My pricing? …

  ArvinC 430 views 14 comments 1 point Most recent by unknown July 7New Pro Hub
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  Issues with multiple business accounts & support

  First, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…

  Kaitlin_Booth 646 views 7 comments 0 points Most recent by _AnshulDua July 7Business Resources
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  [Resource of the week] Make the most of your profile video series.

  In this week's video series, learn about the many ways you can improve your profile in order to appear higher in search results and give customers more insight into how you work. This series consists of eight short videos:  Sta…

  FRichardson 373 views 8 comments 2 points Most recent by ArvinC July 7Thumbtack Resources
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  Where Do You Get Your Industry News? (Take the survey)

  The best businesses never stop learning. Whether you're a painter, bookkeeper, roofer, organizer, or anything in between, staying informed is part of running a successful business. We're interested in understanding where …

  ArvinC 202 views 3 comments 0 points Most recent by Miamarquality July 6Community News
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  Bug with "Post prices" button - Account is stuck (Case #14305216)

  Hi everyone, I am a new pro here and I'm facing a serious technical issue that is completely halting my small business. I cannot activate my profile because the "Post prices" button doesn't work on either the app…

  Closed meruert 76 views 3 comments 0 points Most recent by ArvinC July 6Thumbtack Resources
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  Pet Owners: What's Your Best Trick for Keeping Pet Hair Under Control?

  If you share your home with a dog or cat, you know pet hair has a way of showing up everywhere—on furniture, floors, baseboards, and even in places you wouldn't expect. Over time, I've found that it's not one big clea…

  MyCleanCharlotteMaid 64 views 1 comment 0 points Most recent by ArvinC July 3Community News
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  Community Top Voice of the Month: NewPathJunkRemoval

  This month, we're excited to recognize NewPathJunkRemoval as our Community Top Voice of the Month! In just six months on Thumbtack, they've already earned Top Pro status and 52 5-star reviews. They've also become an …

  Announcement ArvinC 281 views 3 comments 2 points Most recent by ArvinC July 2Wins and Recognition
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  Cleaning Tips for Ballantyne & South Charlotte Homes

  Keeping a home fresh in Ballantyne and South Charlotte can feel like a lot, especially with kids, pets, pollen, hardwood floors, busy kitchens, and bathrooms that need constant attention. Here are a few simple habits that make a bi…

  MyCleanCharlotteMaid 47 views 1 comment 1 point Most recent by ArvinC June 25Community News
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  Father’s Day Contest ( Win Thumbtack Speaker & Power Bank)

  Father’s Day is coming up, and we’d love to celebrate the dads and father figures in our Thumbtack community. Here’s how to join: Share a photo celebrating Father’s Day in a way that’s meaningful to you. Whether that’s you as a dad…

  Closed ArvinC 198 views 6 comments 0 points Most recent by ArvinC June 25Wins and Recognition