Thumbtack Community
Discussion List
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Thumbtack numberI want to share my experience since the recent communication changes on the platform. For the past couple of weeks, I have been spending approximately $50 per week on leads. Since the update, I have noticed a significant decline in… -
Pro Rewards Tracker Stalled at 900 Points (Support Help)Hello @DustiO and @ArvinC , I hope you both are having a wonderful week! I am reaching out to the community forum today to see if I could get a little bit of help with a technical glitch on my account. My profile is running smoothl… -
Background check is not workingI have tried multiple times to get the background check done but it won’t work
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How media affects client volumeI’ve managed social media accounts across home services, healthcare, sports, crypto, and ecommerce, and no matter the industry, the brands that elevated their visuals always elevated their results. Strong media changes perception, a… -
Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
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What's One Small Cleaning Habit That Makes the Biggest Difference in Your Home?We often think keeping a home clean requires big weekend cleaning sessions, but I've found that small daily habits can have an even bigger impact over time. Simple things like making the bed, clearing kitchen counters, doing a … -
Where is the review link to send to clientsHelllo, There use to be a link which allowed you to copy and paste to include in the emails so we can get reviews from clients. Where did it go?????
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Questions about Thumbtack phone numbers? We’re here to help.You’re probably wondering how Thumbtack phone numbers work, what they unlock for your business, and how they fit into the way you already communicate with customers. To help answer your questions, we’re recording a webinar and AMA …Poll Announcement Closed ArvinC 1.8K views 44 comments 0 points Most recent by ArvinC Feedback in Action
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Getting leads outside my area.Need help identifying what is causing this. As far as I cand see my preferences are within the towns/zip codes I chose and local. I am getting leads for work 30-40 miles away. I live in Indiana and I keep receiving leads for the nor…
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Does Pollen Season Make Your Home Feel Impossible to Keep Dust-Free?Living in Charlotte, it sometimes feels like you can dust a surface in the morning and see pollen or dust settling on it again by afternoon. Between pollen, open windows, pets, ceiling fans, HVAC vents, and our humidity, dust seems…
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Less leads latelyAnyone else notice a significant drop in leads ??? I have! I offer a lot of service and seems as if leads and views have dropped off a lot .. Curious Mark
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Is cleaning more about appearance or peace of mind?I've noticed that many clients don't talk about cleaning in terms of dust or floors—they talk about how their home feels afterward. A cleaner space often seems to bring less stress, better focus, and smoother daily routine…
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Advice on my profilehi, everyone, I officiate . I joined back in 2021 had a pretty good through the Covid with the lockdown necessity of having virtual ceremonies. Business has slowed down a lot, and I’m looking for feedback about my profile. Any com…
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New to Thumbtack, need advice!If you're a seasoned Thumbtack pro and you have any advice for the new pros below, please share it here! -
The phone number issue is very very bad and may finally drive me off the siteI need to have client contacts directly. This is insane to charge me 30$+ for a photo inquiry ( meanwhile the travel settings have never worked properly) and then not even give me access to a real phone number. People don’t answer r…
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Pricing and new phone number policyAs always , I appreciate Thumbtack helping my business. However , the recent 10 percent increase in lead pricing is too much- paying for the leads has become way too expensive. I understand you're in business to make a profit,…
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No answer?What are we supposed to do when we call and customers do not have a voicemail setup. How will they contact us? If we call and they call back the same number which company does the lead get directed to? This doesn't make sense w…
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Why?Has anyone asked the simple question of WHY? This seems like an added layer and barrier between the contractor and client. Who benefits from this system?
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This new Thumbtack number thing is costing me so much businessI have used Thumbtack for 80% of my leads for over a year, I have a 90% conversion rate and this new Thumbtack hidden number update where I have no access to the clients number is costing me so much money. No clients are actually an…
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