Thumbtack Community
Discussion List
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Quotes Sent Aren't Being ReadHi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm s… -
Your feedback in action: New phone number verification is here.Thanks to feedback and insights from pros like you, we're excited to share that new phone number verification is here! Our new customer verification solution uses an identity-matching process to ensure all phone numbers custome… -
Customer serviceI do not agree with the charges for leads that do not include a phone number. I have sent multiple messages to customer service requesting the cancellation of lead delivery, as I am unfamiliar with how to use the app. I spoke to mor…
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Physical Therapy is NOT alternative medicine, and should be something you can post your license forHey everyone. This is a suggestions for improving the platform. I'm a pro here. Physical therapy isn't alternative medicine. It is a licensed medically recognized profession. I should be able to post my license and license…
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SwagI've been a Pro for over a year, but I never received any swag gifts. Super bummed 😞
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April 2025 Pro Highlight — Meet Bret.Meet @Bretdouglas a Top Pro landscaper, a pro mentor, and a Pro Advisor from our Thumbtack Pro Advisory Board. Bret also uses Thumbtack to help give back to his community during times of crisis — finding folks who need help with fal…
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Building & ExpandingHappy New Year Everyone!!!! Hope this new year brings more business networking and wealth to every business from all industries few tips I am looking to do to make my business expand this year hoping theses tools can help other bu… -
Max lead pricesI have my max lead prices slider all the way to the right and it keeps telling me I could be more competitive with what I'm paying for leads. I'm unable to pay anymore than I currently am.
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Is any data about Eastern Shore Maryland ?I am trying ask how is Chesapeake Bay and Delmarva peninsula doing in regards of new customer services.is is growing up ? And event happening near by
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I'm a beginner and I don't understand the program.Why does the program withdraw money that I didn't accept orders, I haven't corresponded with the client yet, but the program withdraws money from me non-stop I was withdrew $800 moreAnswered Adham 151 views 1 comment 0 points Most recent by DustiO Tools to help grow & run your business
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Refund failures and disappearing posts?For the 2nd time now, a critical post of mine has mysteriously disappeared from this forum. I don't get it? What's going on? :/ Luckily, as before, I saved the original….. I was charged $77 for a lead whose budget was CLEA…
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"High Value Job" is $250?I'm being genuine and honest as I continue to learn to navigate Thumbtack after a year. Today I paid $107 for a direct lead for a "High-Value Job" according to Thumbtack. But the max budget was for the job was only $2…
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Error submitting responses to reviewsI am getting this message when responding to reviews. Is there any way I could get a hold of a human that can help me fix this?
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Direct Leads: Choose Your Own Adventure!Hello Thumbtack Pros! My name is Christopher Pinon, and I'm the founder of All Around Music, specializing exclusively in online music lessons. I've been using Thumbtack since 2015 and am interested in helping Thumbtack by …Poll AllAroundMusic 640 views 0 comments 0 points Most recent by AllAroundMusic Network and Collaborate -
Musicians Who Perform and TeachHi! Seeking all the musicians in the house. Thumbtack has been my primary source of leads in terms of music students. I am very well-versed in configuring Thumbtack to get me new clients for that branch of my service. However, I am … -
JOIN US tomorrow (Thursday 4/10/25) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom.…
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Refund Possible? Lead isn't respondingHello, Is it possible for me to recieve a refund for a customer who sent 1 message and didnt send any other message to us? They dont respond to emails, phone or through the messenger. It says they contacted 4 other pros, yet I was c…
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Why is Thumbtack Automatically Adding Services?Been meaning to address this for a week. My apologies. Does Thumbtack understand what kind of mess they've just created for me? I will fix a shower door. It's only by the hour and no, I'm not giving an estimate becau…
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April 2025 Pro Highlight — Meet Shaqueal.Meet @ShaquealThomas, an Top Pro painter and one of Thumbtack's Pro Advisors. Shaq is also an active member of our Pro Community, a Pro Mentor, and regularly attends CommuniTEA sessions (so if you've been around for a bit,…
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Adding New ServicesHello! I am a notary and am having difficulty adding services that don't populate in the suggested services menu, i.e. "Fingerprinting" and "Apostille." If anyone has any guidance, that would be helpful. T…Answered ✓ TheNotaryousLLC 167 views 7 comments 0 points Most recent by EVSNotary Thumbtack Resources
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PricingWhen I started this several years ago, we were not charged if a lead came to us that person was, and we only got charged if we accepted that lead. Now you are charging for everything sent to us, even if we never accept it. When I as…Answered Taxgal52 68 views 4 comments 0 points Most recent by Taxgal52 Tools to help grow & run your business
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Pro Tips: Easing the Stress of Tax SeasonSince tax day is fast approaching, I wanted to share some posts from Thumbtack pros with their tips for this time of year*. @hfisher7734, a Top Pro accountant, shared his tax prep for small businesses insights @AR2i, another Top Pro…
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Swag?I’ve been a member for years = where’s my swag?
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Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Welcome to our new Community members — April 2025If you're tagged in this post, you've joined the Community in the last quarter - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about …
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Legal disclaimerthought I would share my new disclaimer that we all should use. If we all band together and actually follow through even though the reward may cost us and be minor in the short term in the long run it will make thumbtack great again… -
refund when no connection was made to be hirei don't even have to explain myself cause we go through that same issues over and over specially in a slow season this is wrong from every angles.
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Notification selections not workingI should only be receiving notifications (email, push, and text) with customer messages and refunds. But I routinely don’t get these messages, and get texted about opportunities. The only way I know about a new lead is the notificat…
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Change the wording/ amount of pros contactedthumbtack needs to change the wording “quote” we as company do not provide quotes. Which is why we have a service call listed. Also if there are 6 pros to choose from and one offers $125 service call and another offers $75 service c…
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Solicite su reembolso en Thumbtack: Video tutorial paso a paso¿Necesita usted solicitar un reembolso y no sabe por dónde empezar? ¡Tenemos la solución perfecta para usted! Hemos creado un video tutorial detallado que le guiará paso a paso a través del proceso de solicitud y verificación de ree…
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