Thumbtack Community
Discussion List
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Merged: Instant bookingThis discussion has been merged. -
JOIN US tomorrow (Thursday 8/31) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to … -
Can’t get helpI’m a Thumbtack Pro silver status. I have never been able to reach anyone at Thumbtack about some issues regarding my account. I’m been getting a lot of work. Is there a phone number where I can actually talk to someone? I’ve tried …
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Thumbtack Lead Quality and refundWe've been spending more and more money and getting less and less quality leads from thumbtack. We are literally Top 1 on the platform in the area. We tracked our spending the month of September and below is what we got. Total: $1,0…
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Why does the lead cost more than the job?!Curious how thumbtack comes up with prices honestly. I am an electrician and charge $75 to install an outdoor coach light. It takes 10 min or less. I find it difficult to charge more than that and so does the customer when it’s a 10…
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First time replacing a fenceThis is my first time ever taking down the fence and putting it back up. Plus I rebuilt two gates for the fence, and it looked like it came out nice
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Welcome to our new Community members! (October 2023)If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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ReviewsDoes any one else feel like they are not getting reviews like they used to? We use to send the review request and 8/10 would leave one now I feel like it’s about 2/10 will leave one. Kinda makes me feel like the platform is not info… -
How do you get reviews?Let us know how you get your customer to leave you a review. Be sure to share your best review tips in the comments! -
Non licensed prosWhy does thumbtack allow non licensed people to advertise for services that require a county and or state license?
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Merged: Instant booking is making me quit using ThumbtackThis discussion has been merged.
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Profiles for Different LocationsWe're a new eLearning platform that launch in January 2022. Our platform allows parents to find verified, actual teachers to tutor their children. We were wondering if it was possible to make sub-profiles that are specific to cities…
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Interested in being featuredGood morning @, My name is Scott Webster. I am the owner of Northeast Property Management. I came across your profile in the pro rewards area. I would love to be featured as a top pro for thumbtack. I started my business on a budget…
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Customer supportas many other users I received a fake lead. Paid $45.00 plus. Customer never responded, I tried calling them and the number is disconnected. I requested a refund and it got declined. I have tried contacting via text the customer ser…
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Cost of Leads as a Photographer and RefundsHey everyone. (apparently my post got deleted by thumbtack) I'm at the end of my rope with Thumbtack. They seem to have trash customer service, it's not even in the u.s. although the owner lives in California? My issues are as such…
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JOIN US tomorrow (Thursday 9/28) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Leads have dried up for a month, what about you guys?I have done the usual, checked my competitive max lead price to make sure I am competitive, altered my profile, added new projects, checked out my competition and see that I am ranked 3rd when "muralist" is searched for Sa… -
When I don’t get hired for a jobI would find it very helpful if there would be a way for me to see if my lead hired someone else. Of course, I wouldn’t be able to see who of my competition they hired, neither am I interested, but I would find it so helpful to see…
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Anyone else have a n issue with max lead price?It almost a week i can't change my max lead price more than 27$ which i could change it up to 35-40$ until last week. Now other pros offer higher max lead price and this is the reason i lost the 1st place. I talked with the custome…
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Pro Membership and BoardHi. I’d love to be onboard as a Pro again. I was a part of the thumbtack mentorship program and events in the past.
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Email says I am less competitive, but my profile says otherwiseI have received an email twice that rate for paying for leads wasn’t competitive, but when I go to my profile, it is very much at a competitive rate. I have had zero leads for a month now, but when I search my profile I come up in t…
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Opportunities vs leadsThere was an Opportunities Lead that I responded to. I provide the services that the job poster is looking for. I do it very well. The job poster reached out to 3 other Pros. One of them hadn't responded yet when I sent in my bid.…
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A Montage mural for a brick wall.One of the most interesting ways to work on a project is to get the clients input and design something they love. This is what we did with 4 vacation destinations including their honeymoon spot that they gave us. Epedemic Sound fo…
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Welcome to our new Community members! (September 2023)If you're tagged in this post, you've joined the Community over the summer - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whate…
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Expensive leads for cheap jobsUnder my category of Pressure Washing , there are several prices they recommend you set. One of them is the price to pressure wash a generic driveway which has a competitive price of $126. This turns out to be too low to do most dri…
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How could Thumbtack improve the galleries/featured projects functionality?I am a muralist, and the ability to upload and showcase images is key for people to really understand what I do. I feel the platform has evolved to include more types of industries, but with visual mediums, there has to be a better …
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Not showing up in search resultshello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
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Finished my biggest mural yet!This mural was done on the side of a 40' building, over 500sqft of coverage! This was also the first time I didn't design the mural I was painting, all new, but all great challenges to progress to bigger things! To give you an idea …
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Latest muralsHello! I was lucky enough to be hired to do two murals in a week span two cities apart! It’s as a hustle to get it done, but proud of how each one was so uniquely different and showcased a skill of precision and fun. First one is …
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My leads stopped. zero leads in 4 months. not sure whats going onHas anyone have this issue? I have not received any leads in 4 months. I made sure everything was updated. Updated credit card and everything seems to be ok. is anyone else having this issue?
Resources
Welcome! Check out our Community Code of Conduct. (review here)