Thumbtack Community

Discussion List

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  Did Pro Numbers End?

  The new leads i have been receiving have reverted back to the old style. Did the pro numbers end?

  AlexPDX 40 views 1 comment 0 points Most recent by ArvinC April 17Featured Events
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  Customer cancellation

  When a customer cancels a job or project, are we as professionals entitled to a refund? Is there a specific timeframe within which they must cancel?

  Sherry6 239 views 4 comments 0 points Most recent by unknown April 17Community News
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  What cleaning habits do you see clients doing that actually make things worse?

  I see a lot of clients trying to stay on top of cleaning, but sometimes the methods they’re using actually end up making things worse. Things like using the same cleaner on everything or using too much product come up pretty often.…

  MyCleanCharlotteMaid 27 views 0 comments 1 point Started by MyCleanCharlotteMaid April 16 Community News
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  JOIN US TOMORROW (Tuesday 4/14) for CommuniTEA Networking & Mentorship Session.

  If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon  3:00-…

  ArvinC 49 views 0 comments 1 point Started by ArvinC April 13 Community News
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  New Organizer to Thumbtack

  Hi! I'm new to the community and have been using Thumbtack Pro for a couple of months. I would love to connect and see how others are having success booking jobs on the platform. Thanks!

  aimee 60 views 2 comments 0 points Most recent by ArvinC April 9Thumbtack Resources
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  Installation of Chandelier

  I am hiring a pro that is reasonable to hang my chandelier in my hallway, if you don't have a problem with vaulted ceilings and using a scaffold that I will rent from Home Depots on next weekend. Please let me know, text Debra…

  Debra2026_ 44 views 3 comments 0 points Most recent by DustiO April 9Inspiration
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  How to set the right lead budget as a new pro

  If you’re new to Thumbtack, one of the biggest questions is usually How much should I set for my weekly budget? That’s a great question. Let’s break it down in simple terms. First, understand what you control. Thumbtack uses exact …

  ArvinC 522 views 1 comment 1 point Most recent by ArvinC April 9New Pro Hub
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  What part of post-construction cleaning do clients underestimates the most?

  I feel like post-construction cleaning is one of those things clients don’t fully understand… until they see the dust everywhere. Even after a renovation “looks” done, there’s usually still fine dust, residue, and stuff hiding in pl…

  MyCleanCharlotteMaid 25 views 1 comment 0 points Most recent by DustiO April 9Community News
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  New to Thumbtack

  This discussion was created from comments split from: Welcome to our new group members — check in here!.

  System 39 views 2 comments 0 points Most recent by DustiO April 9New Pro Hub
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  Profile not visible in multiple ZIP codes despite correct targeting and top performance metrics

  Hi everyone, I’m experiencing an issue with my profile visibility and would really appreciate some guidance. My targeting is set to a 150-mile service radius, and I can clearly see all selected areas on the map. However, my profile …

  Olegsn89 107 views 5 comments 0 points Most recent by DustiO April 9Business Resources
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  JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.

  If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning  10:00-1…

  DustiO 99 views 2 comments 0 points Most recent by Bretdouglas67 April 8Community News
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  Business name change/ID Team

  I changed my business name legally a year ago, and Thumbtack still will not change it on my profile. They say the "ID Team" needs to handle it. I sent them what I needed to (at this point all my legal documents are with my…

  mjvan 59 views 2 comments 0 points Most recent by DustiO April 8Thumbtack Resources
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  My fee is listed in my About section yet some leads don't book due to price

  My fee is based on industry standards, but I realize not in everyone's budget. My fee is clearly stated in my About section, yet another lead this week said my fee wasn't in his budget. I spent $41 for that. Anyone else ha…

  cynbeatty 180 views 9 comments 0 points Most recent by unknown April 5Thumbtack Resources
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  Anna

  Hi, I'm new here on Thumbtack and I'd like some help.

  Anneflv 22 views 1 comment 0 points Most recent by DustiO April 3Comunidad en Español
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  ❓What actually makes the difference between a 4-star and 5-star Airbnb clean?

  I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For …

  MyCleanCharlotteMaid 15 views 0 comments 1 point Started by MyCleanCharlotteMaid April 2 Community News
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  Customer Real number ?

  hey I need help taking off this call screening stuff. This fake number this is too faulty i need clients real phone numbers + I can’t pay $75.00 for a 1 bedroom lead if I’m not even getting the customers direct contact. Pls help

  MovingProATL 95 views 2 comments 1 point Most recent by unknown April 2Share Your Projects
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  Should Pros Pay for Dead Leads?

  Pros are being charged whether or not a customer hires, responds, or even takes us seriously. We eat the cost while Thumbtack collects. Do you think it’s fair that pros are forced to pay for dead leads, or should charges only apply …

  Poll Dstiefvater 428 views 10 comments 1 point Most recent by Social_Pakora01 April 2Business Resilience
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  Tax Day Is Around the Corner. Let’s Make It Less Stressful.

  Tax season can feel overwhelming (especially when you’re running a business full time). But you don’t have to figure it out alone. We pulled together a few helpful insights shared directly by Pros in our community. From Our Top Pro …

  DustiO 7 views 0 comments 0 points Started by DustiO April 1 New Pro Hub
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  Runner/Assistant

  Hello friends, I run errands and do pickups, doctor's appointments, and groceries. You are in need of a reliable punctual person to help accomplish your tasks. Look no further. Feel free to reach out. Thank you.🙃

  PaulaP 87 views 0 comments 0 points Started by PaulaP March 31 Community News
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  Competition Insights

  Does anyone know why Thumbtack no longer shows the highest and lowest price for each vendor contacted by a customer? I just like to gage where i am in relation to the other vendors.

  jdinsmoor 46 views 1 comment 0 points Most recent by DustiO March 31Thumbtack Resources