Thumbtack Community
Discussion List
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Help - No jobs for months!!I've been on TT for 3 or 4yrs now. In the beginning I would get so many responses at once, it could be hard to keep up. I had a gold statues the whole time, until at least a year now, when all the leads started drying up. Now, I nev… -
Swag bagsI’ve been a pro on here for the last like 10 years lol. I’ve never gotten a swag bag….. have spent thousands with thumbtack and never got anything for “free” would love to get my 10 swag bags I never received lol
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"Great value" badge questionHello fellow pro's, since Thumbtack has been very slow for me lately, I went ahead and used the platform to view all pros in my category (Murals/muralist) and I am on the first page for my area, but I noticed I was accepting Thumbta… -
JOIN US tomorrow (Thursday 8/3) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to … -
I don’t live there!Im new to TT and I honestly am about to leave🤦🏽♀️. Frustrated is to nice of a word to explain this level of frustration! Why am I being made to pay for leads from customers from states that I do not work in. I live in TX. I have …
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Announcing an integration with HubspotI'm excited to announce that my company, ScaleBridge.io, has an integration between Thumbtack and Hubspot working in a beta environment. If you would like to help us by joining our beta program, please fill out this brief survey, an…
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Capital FundingLooking for some funding from a bank or investor to partner with and purchase a well researched property to resale for a very hefty profit. Anybody out here interested or could point me in a direction? thank you HIC, LLC
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Being an expertI would absolutely love to become an expert on Thumbtack. Just let me know what I need to do. I am literally at 4.5 in only need the 4.7 to be platinum status. I have all the reviews they’re all amazing and I have plenty of projects…
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no leads for close to a monthI have seen many posts like this, but I will add mine. recently I had a stretch where I got no leads for about a month. then i got 3 leads in a day ( two of which were not very good) and then again nothing for a few weeks. I have …
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Thumbtack's Customer ServiceI have been trying to get 2 issues resolved for a week. Thumbtack chat sends automated Spanish messages when I pressed ONE for ENGLISH, then they never connect. I've emailed, tried chat a dozen times, called (that's hopeless). I hav…
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for success, and a…
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Rate Customer supportDo you know how to get pro level customer support?
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No leads no views for 3 monthsWe've lost our thumbtack leads completely in April. Literally zero leads within 3 months. We've tried to increase Max lead price, lower service fee, set up weekly budget with no limits etc. The best account in the area is showing at…
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Not getting leadsI recently signed up for Thumbtack as a tutor and I have not been getting any leads. I've only sent out 2 quotes through the opportunities tab on my profile. However, I know I'm supposed to get lots of leads. Could I please get some…
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How do you access thumbtack concierge?This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing? -
Saved RepliesCan we please get the saved replies to be higher number of characters, 500 is not enough
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Keys to SuccessA key to success is to never let the money take priority over your clients and the level of service you provide. Customer relationships are a necessity for a successful business -
Tips for fellow prosJust a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you… -
Tips for pros part 2My advice for my fellow pros not sure if this has been stated but I wanted to touchup on some helpful tips that help me to this day……start off with smaller budgets until you understand the thumbtack platform comfortably and how it w…
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Limit on Reviews DisplayedIt seems that only the most recent 10 reviews on my profile are displayed. Is that normal? Or, does it show more and I just can't see them for some reason? Does Thumbtack have support for Pros? I don't see a way to access that anywh…
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How has your experience been with Thumbtack (Pro Support) when trying to get an issue rectified...Especially issues dealing with getting refunds for bogus or misrepresented leads... -
JOIN US tomorrow (Thursday 7/20) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Thats a lot for just one lead no?$120 for just one lead? Am I looking at this incorrectly?
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Account constant deactivation and no phone supportI have been a pro with Thumbtack for over three years now, and for about a year of that time, my telephone support, so-called privileges were revoked until, I had a long conversation via text, (that conversation literally took sever…
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New Pro-Stopped getting leadsI am a pretty new PRO on Thumbtack - initially I received a few leads right away. I have not received any in over 5 days. Nothing has changed on my profile except that I got more reviews. Please advise. Thank you. Dana
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We're improving Thumbtack PayHello, Pro Community! I'm excited to share that deposits and installments are here. You used to only be able to accept one payment from a customer through Thumbtack. Thanks to your feedback, you now have the ability to request and r… -
It is time to change the category name... "video editing" to "remote video editing"I have made this suggestion numberous times to Thumtack...but has fallen on deaf ears. It seems that consumers often pick video editing when they really need video production. This wastes my time and money when I reply to a video ed…
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Change "Video Editing" to "Remote Video Editing"I have made this suggestion numberous times to Thumtack...but has fallen on deaf ears. It seems that consumers often pick video editing when they really need video production. This wastes my time and money when I reply to a video…
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New GroupHello if you are a house cleaner or you do organizing please join the new group. -
Customer service says they don't have to provide an accurate numberJust got hung up on by thumbtack customer service because I insisted that at no point in the terms of service does thumbtack state we can be charged for a lead without a valid means of contact which customer service believes to mean…
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