Thumbtack Community
Discussion List
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Bad review from non clientI don't understand why thumbtack allows someone to mark you as hired just to give you a bad review. This person did not hire me, I actually turned down the job. They were mad. They marked me as hired and then gave me a bad revi… -
¡Bienvenidos a Thumbtack en Español! Su comunidad para crecer juntos¡Hola a todos! 👋 ¡Bienvenidos a la comunidad oficial de Thumbtack en Español! Estamos muy contentos de tener este espacio dedicado a profesionales hispanohablantes como ustedes. ¿Quiénes somos? Somos una comunidad vibrante y divers… -
Sudden drop in leadsI recently ventured out on my own after working for many years in the insulation industry. I signed up for Thumbtack and immediately after I began receiving good quality leads and regularly. I’ve always made sure to respond immediat…
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Sudden drop in leadsI am having an issue with sudden drop in leads. I went from getting at least a few a week to none. It’s been 2 weeks without a single lead. I have top pro badge, all 5star reviews. I’ve done everything Thimbtack has suggested. It ha…
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Suddenly stop getting leadsHi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
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Navegando por la Comunidad¡Hola a todos y bienvenidos a la Comunidad de Thumbtack en español! Queremos asegurarnos de que se sienta cómodo con la pagina y sepa dónde dirigirse para cada tema y conversacion. Aquí hay algunas instrucciones paso a paso sobre có…
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Top Pro BadgeHello, does anyone know about badges? I went from Platinum to Gold and now my badge does not appear next to my name. Is that what happens when your Gold and not Platinum? @DustiO do you know anything about this? Thanks
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All my reviews are gone! Please helpHi. I have over 200 reviews which are no longer showing on my profile. Can someone please help as to why they’re gone? Thanks!
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Welcome to our new Community members — June 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about … -
Tomorrow: FREE Music Workshop!Hi everyone! Mage Music Studio is hosting a FREE music workshop on Saturday May 11th at 3pm Pacific. Sign up at https://mailchi.mp/magemusic/may-2024-workshop-reminder -
Deactivated AccountWe are Soft H2O and have no association with any other company. Thumbtack claims we are tied to an irrigation company but can not give me any details. We have been with them for8 years and they randomly just deactivated our account …
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Super charge your profile.Hey everybody. Have you taken the time to look at your own profile and made changes. You can always refresh your content.need a new set of eyes? Contact me for free help. Almost 600 hires. We help other pros for free. 3865008217 -
[Join us] CommuniTEA + special guests from our Integrations Team on Thursday 5/23If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us this Thursday, May 23 from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll have some membe…
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ICYMI: 5/23 CommuniTEA Recap our Partnerships & Integrations teamLast week, several members of our Partnerships & Integrations team joined our CommuniTEA session. Our Integrations and Partnerships team is focused on enabling you to more seamlessly run your business concurrently with Thumbtack…
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Thumbtack profile is slow and is not updatingHello, there are a few number of issues I'm having with my profile. First, when I send out reviews to my clients they are not receiving the email. 2nd, I removed few photos in my collection but the photos are still showing up o…
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Re New: Customers can now book you from Google@DustiO I already had my own Google Reserve booking system setup with different appointment system. How do I make sure I opt out of integration. I fill up a form already. I ti may mess up my google business profile. I just received…
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Thumbtack Lead Prices ExorbitantOver the last 6 months, Thumback has raised lead prices by 50% and allows for far too much competition. I'm on the brink of going out of business, spending thoursands of dollars per month. Is this common?
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Viewings Suddenly DroppedTypically, my weekly viewings for my tutoring profile range from about 70 to 200, but last week I was down to 4 views and this week I have had none. I am wondering why there has been a sudden drop in my viewings with no discernable…
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Ups and downs. We can ride this outHello everyone this is Brad from Central florida. Just wanted to speak some words of encouragement to everybody's business models and to know that we are in a cymbient relationship. We all need to succeed and we all need to fee…
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Instant BookingI went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
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Helped a pro ,are you next?Hello everyone I'm Brett Douglas a top pro in the central Florida area. I'm also currently on the pro advisory board that strives to help bridge the distance between the pros and the thumbtack organization. I have always f…
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Why does this even existWhy do we have another step after this. This step nothing but a trick test a change of mind not every client are looking to book if they already staring to check on availability why ask them to skip the back and forth. Direct booki…
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My online service is not showing outside of my zip codeHi! My service (online piano lessons) is getting very few views. Upon checking, I found out that it shows just fine when searched within my zip code. However, it’s not showing outside of it (which makes no sense since I’m providing … -
TT Pet SittersHi! I’m Laurie and I’m a pet sitter in the Cincinnati & Dayton Ohio areas. I’ve started getting on the bi-weekly pro calls so I can learn more to get more customers. I’m not getting leads, but I’m am getting views, so I’m postin…
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Why do I get charged for leads that are miscategorized?Back on 4/28 I got a lead from an individual in Shawnee, KS for wedding videography. The lead cost me $30.02. I messaged the person back and said "Sorry, I don't do wedding videography". This person had selected "…
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Thumbtack leads were amazing this weekJust wanted to show my gratitude to thumbtack.we got 19 leads this week in Florida for landscape. Little over $400 was spent
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DustioThank you so much for working tirelessly to help pros on this platform. From all the different ideas that you always generate to the different events that you're always asking us to participate in to feel like we're part o…
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Welcome to our new Community members — May 2024If you're tagged in this post, you've joined the Community over the past 2 months - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us abo…
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ICYMI — Today's CommuniTEA RecapI don't always post a recap from these sessions, but today we had such a great conversation, I wanted to share about it! One of our Community members @Mage (music instructor and performer) posed a question to the group about ho…
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Thumbtack Lead QualityWe've had great experience with Thumbtack for the past couple of years. But recently we've been getting a lot of leads that end up being the wrong number, or did not request for a service. We've also wasted a consider…
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