Thumbtack Community
Discussion List
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Let’s Glo 2023!Hi I’m Sam Glam, makeup artist, & hairstylist. As well as a beauty branding coach and content creator. My biggest goal for the year is to reach 6 figures My tip for success is to never stop networking and building relationships… -
2023 Top Pro Summit event Q&ASince we didn't have a chance to get to all of the questions that were submitted during our recent 2023 Summit event, we thought we would post them here. Questions submitted during the 2023 Summit event I have been submitting feedb… -
[Recording] 2023 Top Pro Summit EventCheck out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori…
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More leadsI realize that I am in a niche market (embroidery). I have been on TT for 6 years and I would like to grow my business. The number of qualified leads I get each month make it hard to even maintain a top pro badge. Is there any hel…MoonlightMerchandise 437 views 3 comments 1 point Most recent by MoonlightMerchandise Business Resilience -
ICYMI - CommuniTEA networking hour recap (1/5 & 1/19)This month @EVSNotary @soonerkimmy @ShaquealThomas @Lemargriffinfilms @Mage @Js_Garage_Door1 @Brandon_Allen @Adele_Alexandre @musicmanwiththeplan @AllAroundMusic @SOUNIQUE007 @sfields7 @BorjaVisuals @Tyler_Fulwood @Jonathan_Segal @J…
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2023 Top Pro Summit Event: Special Partnership OffersAs part of or first annual Top Pro Summit event, we’ve worked with key partners to provide limited time discounts with several of our partners. Based on our findings, pros who work with our partners see faster response times, more l…
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Drop in viewsI have seen an 80 to 90% drop in views for my two categories Nutritionist and Health and Wellness. Which results in a drop of Profile views and hires. Has anyone else having same experience? -
Request for Payment missingI don't see the Request for Payment tab in my messages to the customer. I was able to get part payment as an advance (it is yet to get to my bank though). But when I try to request for balance payment after job is done, I don't see …
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Account Deactivated (I didn't deactivate it and my reviews are impeccable.)Hi I'm having an issue logging into Thumbtack. I originally created my account using the Apple button and I've been using it for over a year now with no issues. For the past couple weeks I noticed that I wasn't receiving any job re…
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New billing paying for leadsHello, I am very concerned about how Thumbtack is charging pros for leads. Last year in April, it was very simple and straightforward. I was doing excellent with Thumbtack. However, now that the pay for lead system has changed and I…
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Welcome to our new Community members! (1/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Several Leads that need refundsI have several leads that need to be refunded. How can I best achieve that? thanks!
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JOIN US tomorrow (Thursday 1/19) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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The new year 2023I am a Ballroom and Latin dance teacher, teaching at my private/home studio in San Francisco. I teach mostly couples getting married. I teach couples their first dance for their wedding. My business name is Fascinating Rhythm Dance …
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Anyone Hidden From Searches?I'm only visible when "My Venue, Home, Etc" is checked on. I beleive this is a Bug on Thumbtacks end.
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How Does One Go About Changing Rate/Hr?I can't seem to find the rate edit button in my profile... Please help! Thanks in advance!
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I'm hidden! Portrait Photography (Justin Borja)I have an issue being unable to be seen on the Thumbtack portrait section. It seems like my entire page has been hidden and I can only see myself when it's filtered to "My home, venue, etc." I can share screen shots, on th…
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Not getting any leadsHello when I started thumbtack I was getting leads and I was staying busy now I’m not getting not one leads it all started when I made my payment of $200 dose anybody know ?
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RefundsRefunds aren’t being honored with thumbtack. When a customer doesn’t respond and when we pay for direct leads. We should be refunded or at least free leads to make up for our loses. This is all pros issue and it’s still not being r…
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First Photos People SeeThe way Thumbtack has set-up how photos are ordered on my profile is hurting my business. They have it set-up so the first photos that are put on your site by those who give you the first reviews will be the photo other people wil…
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Refund policy questionWhat is the refund policy for a lead that never reads/responds to anything? I have a lead that only contacted me. I've messaged him twice and texted him and he hasn't read or responded to anything. What can I do about that?
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Thumbtack Help!?Is anyone else having the same incredibly frustrating issue of not being able to get a hold of AN ACTUAL PERSON that UNDERSTANDS you, like how Thumbtack USED TO BE? I cant even believe I am finding myself HERE venting about this. W…
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Rate ClientsWhy doesn't Thumbtack allow customers to be rated? I've received an unwarranted review and now I live in fear of my clients. Uber figured this out years ago but if you don't allow both sides to rate each other, you create a lopsided… -
Instant bookingsI’ve had several people instant book me recently. The customers canceled but I don’t get refunded. I even submitted a refund request and got the automated response that it didn’t qualify for a refund. One of the ladies wanted an…
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Piano Lessons available in San Diego!Hello, my name is Charlie, I am a local San Diego Classical Pianist and Musician accepting new students for 2023! You can reach me at (619)991-0701 to sign up for music lessons in San Diego today!PianoTeacherCharlie 32 views 2 comments 2 points Most recent by Mage Link your Thumbtack account with partner platforms
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All leads that come to me are children age 6-9. How can I find adults?I teach piano. All leads that come to me are children age 6-9. Why is this? How can I find adults? I can't seem to contact the company. I used to get adult students from Thumbtack and since much of my teaching is on Zoom, I'd like t…
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JOIN US tomorrow (Thursday 1/5) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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A new Thumbtack Pro Rewards period is here.We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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[ANNOUNCEMENT] Support teams out today.Our support teams are out today, but will resume for chat and sms tomorrow morning at 6am MST. In the meantime, if you have urgent questions, you can drop them here and I will help as much as I can!
Resources
Welcome! Check out our Community Code of Conduct. (review here)