Thumbtack Community
Discussion List
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[MEDIA OPPORTUNITY] Calling all house cleaners!Our team is in the process of creating an article that features some of the best spring cleaning tips to make our customers' lives easier. We would LOVE to feature tips, hacks and advice from our Thumbtack professionals, and we woul… -
Lead replies not being read?Hello! Recently I have had an influx of leads that I have responded to, but the customers have not even read my reply. I am a top pro with a 5 star rating, and I have found many music students on thumbtack, but lately it has gotten … -
Accidentally Forgot to Hide My Business, Not Feeling WellI set my business to be hidden for some random number of days, and today was the day in which I received a bunch of leads to which I responded, but it’s outside of my business hours. I didn’t respond in my usual frantic 2-minutes-or… -
What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l…
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Welcome to our new Community members! (2/15)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Response TimesI am wondering if any other Pro's have noticed their response times suddenly dropping by a huge percentage if there are 1-2 leads that are not responded to within an hour. I just watched my Platinum Status nearly disappear after m…
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How to find your Thumbtack Pro Rewards status.“My job is all about helping people create joyful, clutter-free homes that work for them — and I love to help people find the peace of mind that comes from that. Thumbtack has been instrumental in helping me extend my reach to conne…
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Direct LeadsHello, I don't want leads where the job is less than $1500. I got a leaf for a job that is $500. How dovI stop this? As of now, I have made my profile hidden till I can get this fixed. Thank you, Mark Zilberman
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hello guys I am newhello guys I am new at this platform just i want to present myself to all members I am starting a new agency that creates content for company and influencer we solve a lot of problems and help you grow your social media to the nex… -
Free Leads PromotionHi, The other day I received a push notification and email advertising if I increased my maximum weekly allowance by $XX they'd give up to 6 free leads with the highest increase. I then increased for 6 free leads. Since then have ha… -
No Response from Customer ServiceHello, I have been reaching out to customer service for around a week now with no human response. My profile has been flagged for not meeting community guidelines. I'm not seeing where it's faulty and I havent touched my details sin…
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Calling thumbtacki have been waiting for 2 hours in a call,, no answer from thumbtack. Is that right? As a pro i should get an answer. Also the text message dies not work.
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Not showing the right photosHello, I am a wedding photographer. Thumbtack asks for photos and others from "projects". I submitted in both. But, they are only showing the pictures from projects. And, I see this is also true for other photographers. Wh…
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JOIN US tomorrow (Thursday 2/2) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do …
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NetworkI would love to network with real estate agents in my area that have clients in need of home staging -
Piano Lessons available in Point Loma.Anyone feel like you have always wanted to learn the piano but just never knew where to start? Sign up for music lessons in San Diego today! Call or text Charlie’s Piano Studio LLC today at (619)991-0701.
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Stop getting leadsI used to get lots of leads for tutoring jobs but I haven't gotten any in ages. Don't know why they stopped coming. Something must be different. Maybe I am not be shown to prospects anymore.
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MetricsHas anyone else seen their metrics crash recently? Just looking at my insights, there has been a steady decline in views and lead amounts in the past few months. Where I used to see over a 1k profile views, I now see... 135. That is… -
Customer support needed via phone callI operate a handyman business and use Thumbtack to find a large portion of my work. I am having an issue with my pro status. I have nearly 30 5-star reviews, a complete profile, an 85% response rate, and at the time of writing this…
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ICYMI - CommuniTEA networking hour recap (11/10)Yesterday @soonerkimmy @ShaquealThomas @Mage @EVSNotary @CrystalFields @Stat @Daffodilly and @Cherita_Brasier joined myself and two Thumbtack team members for CommuniTEA — a biweekly networking hour where our Community members are i…
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January contest: Looking ahead.To enter January's contest drop a comment below and tell us: One goal/intention you have for the new year One tip for success in the new year One thing you'd like to see in this Community this year We'll pick a winner at random to r…
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Where do you train your refund assessment team?It seems the only answer that they know is No. I got a contact lead today from someone who is 16. A clear violation of your Terms of Service: "ELIGIBILITY, SERVICE PROFESSIONAL REPRESENTATIONS, WARRANTIES, AND USE OF THE PLAT…
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Music Teacher Job Opening!To all my music teachers! *** Job opportunity! Most of you are probably killing it! Cause you know, you are pros after all;) If you know of anyone needing part time work teaching piano who lives in San Francisco, we have recently…
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Let’s Glo 2023!Hi I’m Sam Glam, makeup artist, & hairstylist. As well as a beauty branding coach and content creator. My biggest goal for the year is to reach 6 figures My tip for success is to never stop networking and building relationships… -
2023 Top Pro Summit event Q&ASince we didn't have a chance to get to all of the questions that were submitted during our recent 2023 Summit event, we thought we would post them here. Questions submitted during the 2023 Summit event I have been submitting feedb…
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[Recording] 2023 Top Pro Summit EventCheck out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori…
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More leadsI realize that I am in a niche market (embroidery). I have been on TT for 6 years and I would like to grow my business. The number of qualified leads I get each month make it hard to even maintain a top pro badge. Is there any hel…MoonlightMerchandise 437 views 3 comments 1 point Most recent by MoonlightMerchandise Business Resilience -
ICYMI - CommuniTEA networking hour recap (1/5 & 1/19)This month @EVSNotary @soonerkimmy @ShaquealThomas @Lemargriffinfilms @Mage @Js_Garage_Door1 @Brandon_Allen @Adele_Alexandre @musicmanwiththeplan @AllAroundMusic @SOUNIQUE007 @sfields7 @BorjaVisuals @Tyler_Fulwood @Jonathan_Segal @J…
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2023 Top Pro Summit Event: Special Partnership OffersAs part of or first annual Top Pro Summit event, we’ve worked with key partners to provide limited time discounts with several of our partners. Based on our findings, pros who work with our partners see faster response times, more l…
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Drop in viewsI have seen an 80 to 90% drop in views for my two categories Nutritionist and Health and Wellness. Which results in a drop of Profile views and hires. Has anyone else having same experience?
Resources
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