Thumbtack Community

Discussion List

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  Pro rewards technical issues

  I haven't been given the correct amount of points, and my response time is off, I've contacted customer service about it, they said it was a technical issue that they had no time table for correction and that they would co…

  CL_DFW 49 views 3 comments 0 points Most recent by unknown January 15Thumbtack Pro Rewards
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  How many residential and commercial painting companies are in the community?

  I have been working for years to create a painters workshop designed to support those seeking mentorship, guidance, tips, and creative ideas. This workshop is intended to be a safe, judgment-free space where painters can ask questio…

  Answered ✓ ShaquealThomas 127 views 2 comments 3 points Most recent by DustiO January 15Business Resources
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  Welcome to our new Community members — January 2026

  Welcome to all the pros who joined December and early January (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A li…

  DustiO 127 views 3 comments 0 points Most recent by DustiO January 15Community News
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  can I talk to "Real" support person on thumbtack

  Its really frustrating that thumbtack does not have any contact number for support. with fake leads eating my budget and no transparency on refund policy emails it is just making me think if it is worth even to stick to Thumbtack. …

  guptalalit43 7.8K views 20 comments 2 points Most recent by DustiO January 14Inspiration
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  January 2026 Pro Highlight — Meet Laura.

  Meet Laura ( @AR2i ), a Top Pro with 98% 5-star reviews and 4 years of Top Pro badges — and a Pro Advisor on Thumbtack's Pro Advisory Board. Laura is the owner of AR2i Business Solutions in Discovery Bay, CA. We asked her about…

  DustiO 47 views 0 comments 0 points Most recent by DustiO January 14Inspiration
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  Max lead prices

  Hi, I have an Electrical business and I noticed for one of my services of “electrical and wiring repairs” that out of my last 11 leads, a total of 8 leads has been the same exact price of $51.79. My question is with the max lead pri…

  Answered ✓ Walters_Electric32 253 views 3 comments 0 points Most recent by DustiO January 13Business Resources
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  🏡 Charlotte Airbnb Hosts: Same-Day Turnovers with Zero Room for Error

  Hey Thumbtack Community 👋 Back-to-back bookings are great for revenue — but they leave no margin for cleaning mistakes. If you’re managing same-day checkouts, late arrivals, or worrying about guest reviews mentioning cleanliness, w…

  MyCleanCharlotteMaid 17 views 0 comments 0 points Most recent by MyCleanCharlotteMaid January 12Community News
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  Seating at negative profits for the year already

  I just spend 169 this week and only able to get 2-3 leads and everything else was client who didn’t respond to any of the messages I sent. Last two years with thumbtack has not been the best for us and so far I think it’s time I exp…

  chilogm1 15 views 0 comments 1 point Most recent by chilogm1 January 10Business Resources
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  Workshop

  id like to signup for the workshop

  Answered Knouse88 25 views 1 comment 0 points Most recent by DustiO January 9Thumbtack Pro Rewards
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  Busy Charlotte Families: Keep Your Home Tidy in Just 20 Minutes a Day!

  Charlotte families are BUSY — between work, school, and weekend activities, cleaning often gets left behind. Our 20-minute daily routine helps you stay on top of clutter without stress: 🌞Morning (5 mins): Make beds 🕑Afternoon (5 …

  MyCleanCharlotteMaid 19 views 0 comments 0 points Most recent by MyCleanCharlotteMaid January 5Community News
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  Background check

  C'mon guys. Get on the stick. Many have complained of your server error message when trying to perform a background check. I have already tried 10 times with no success. and. asking for a SSN stinks of a scam. Are you sure…

  Question Fedconmc 148 views 1 comment 0 points Most recent by DustiO January 4Thumbtack Resources
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  Thumbtack Success Workshop

  I’m interested in the Thumbtack Success Workshop but don’t see an option available to join. Looking for guidance.

  Answered scorpioLamonte_1 25 views 1 comment 0 points Most recent by DustiO January 4Thumbtack Pro Rewards
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  Post-holiday question for homeowners 👋

  If you hosted guests, cooked nonstop, or just feel like your home didn’t fully “bounce back” after the holidays — you’re not alone. We see a lot of hidden buildup this time of year: ✔️ Kitchen grease ✔️ Bathroom traffic wear ✔️ Floo…

  MyCleanCharlotteMaid 11 views 0 comments 0 points Most recent by MyCleanCharlotteMaid December 2025Community News
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  No longer getting any leads or views... Literally 0!

  I used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve…

  Upscale_Trainer 6.2K views 82 comments 3 points Most recent by KarenS December 2025Network and Collaborate
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  New member trying to make some noise

  I’m a roofing contractor and excited to be here. I want to make the most out of this and maximize my presence/ time/ money.. wondering if anyone has any helpful tips! Excited to learn from you all thank you.

  Beerad18 207 views 4 comments 3 points Most recent by busyb December 2025Inspiration
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  My profile is not showing up in Thumbtack

  Hello, Usually I can see my own profile when I type my name in Thumbtack to make sure that clients can see the service I provide, but this time I do not see my name showing up in the website. My business is still online and my lead…

  eskay0201 40 views 1 comment 0 points Most recent by DustiO December 2025Business Resources
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  ✨ Kitchen Secrets for a Cleaner, Calmer Home ✨

  Straight from the pros at My Clean Charlotte Maids Your kitchen is the heart of your home—but it doesn’t have to feel chaotic. Here are a few simple habits professional cleaners and home chefs swear by 👇 🔪 Set Up Before You Star…

  MyCleanCharlotteMaid 50 views 0 comments 0 points Most recent by MyCleanCharlotteMaid December 2025Community News
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  Lead/Opportunity Details Missing Web vrs App

  Why do the details that the customer provided vary between the app and on the web? We have office staff that work these from a computer not a phone!!! They need to see the customer comments/message. Web: App:

  Answered RestAssuredHVAC 172 views 4 comments 0 points Most recent by RestAssuredHVAC December 2025Thumbtack Resources
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  Linking to my Thumbtack profile from my personal Website?

  Hi, Is there a social media-esque vector icon (like the tack) that I can add to my personal website's social media area in the footer, to link potential customers directly to my Profile here? Any info helps. Thanks all.

  Answered ✓ TheAscendant 173 views 3 comments 0 points Most recent by DustiO December 2025Thumbtack Resources
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  how do i get support

  i have been trying for weeks to get “my setup finished” thumbtack wants a review. i have reviews from other sites that can’t be imported to complete this step. of course afte reading all these other posts, it seems that thumbtack d…

  Answered HmrDwn 23 views 1 comment 0 points Most recent by DustiO December 2025Thumbtack Resources