Getting Leads for dates my calendar is blocked

markplainfield

I'm fairly new to TT and still learning the ropes.. I have not recieved very many leads.. I have responded to opportunities with about a 5% booking rate on those.

I've already received a couple of leads for wedding dates on a date that i have blocked on my calendar. It seems TT software does not compare requested date of service to your calendar.

Is their some way to not get charged for a lead that in my view I should not have received in the first place?

DustiO

If you got charged for a lead for a wedding on a date you had blocked off, please request a refund — here are the instructions for how to do that!

Also, SO sorry I didn't see this post until today, not sure what happened there!

markplainfield

Does the system have the capability to not send me leads for the days i have blocked on my calendar? Note that I block for all day, but my business hours are currently set to be more limited (e.g. 1 to 6 pm) - If I make my business hours 24 hours a day , will that stop these leads from coming to me in the first place? Please advise regrding my two questions here. Thanks

DustiO

This article walks you through the options for business hours and calendar blocking. Customers have the option of selecting dates, but also can check a box that says they are open to other times - so blocking the calendar or changing business hours won't filter out everything. Hope this helps!